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Neuchatel City Hotel

3.0 star property
Neuchatel hotel with 2 bars/lounges and restaurant

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Photo gallery for Neuchatel City Hotel

Reception
Exterior
Exterior
Superior Double Room | 1 bedroom, in-room safe, desk, laptop workspace
Daily buffet breakfast (CHF 19.90 per person)
Located in the city center, Neuchatel City Hotel offers a warm welcome with its daily manager's reception and 2 inviting coffee shops. Unwind with lunch or dinner at Fiorello restaurant, enjoy WiFi connectivity throughout your stay, and explore the nearby sights.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Pet friendly

Main amenities (11)

  • Restaurant and 2 bars/lounges
  • Breakfast available
  • Self parking
  • 2 coffee shops/cafes
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Luggage storage
  • Lockers available

Feel at home (6)

  • Private bathroom
  • Television
  • Laundry facilities
  • Elevator
  • Self parking (surcharge)
  • Snack bar/deli
$98 nightly
The total price is $112
Jun 22 - Jun 23
Total includes taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room

Highlights

Heating
Free minibar items
LED TV
Separate bedroom
Private bathroom
Hair dryer
Espresso maker
Cable channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Twin Room

Basic Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Basic Twin Room

Highlights

Heating
LED TV
Separate bedroom
Private bathroom
Hair dryer
Espresso maker
Cable channels
Pet friendly
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room

1 bedroom, in-room safe, desk, laptop workspace

Economy Double Room

Highlights

Heating
Free cribs/infant beds
LED TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Wardrobe or closet
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Basic Double Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Heating
Free cribs/infant beds
LED TV
Separate bedroom
Private bathroom
Hair dryer
Espresso maker
Cable channels
  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Single Room

Basic Single Room | 1 bedroom, in-room safe, desk, laptop workspace

Basic Single Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Heating
LED TV
Separate bedroom
Private bathroom
Hair dryer
Espresso maker
Cable channels
Pet friendly
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Free minibar items
LED TV
Separate bedroom
Private bathroom
Hair dryer
Espresso maker
Cable channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free minibar items
LED TV
Separate bedroom
Private bathroom
Hair dryer
Espresso maker
Cable channels
  • 237 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 3 Twin Beds

Basic Room, 3 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace

Basic Room, 3 Twin Beds

Highlights

Heating
LED TV
Separate bedroom
Private bathroom
Hair dryer
Espresso maker
Cable channels
Pet friendly
  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Economy Single Room

1 bedroom, in-room safe, desk, laptop workspace

Economy Single Room

7.6 out of 10
Good
(5 reviews)

Highlights

Heating
LED TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Wardrobe or closet
In-room safe
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Economy Twin Room

Highlights

Heating
LED TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Wardrobe or closet
In-room safe
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Reception

Hotel Touring au Lac

  • Pet friendly
  • Free WiFi
  • Laundry facilities
  • Non-smoking
8.2 out of 10, Very Good, 382 reviews
The price is $189
$173 nightly
$189 total
Total includes taxes and fees
Jun 22 - Jun 23
Hotel Touring au Lac
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About the neighborhood

Map
17 Av. de la Gare, Neuchatel, NE, 2000

What's nearby

  • Chateau de Neuchâtel - 5 min walk - 0.4 km
  • Lac de Neuchatel - 6 min walk - 0.4 km
  • Place Pury - 6 min walk - 0.6 km
  • Casino Neuchatel - 6 min walk - 0.6 km
  • Neuchatel Botanical Garden - 9 min walk - 0.8 km

Getting around

  • Bern (BRN-Belp) - 63 min drive
  • Neuchâtel Station - 7 min walk
  • Neuchatel (QNC-Neuchatel Train Station) - 8 min walk
  • Colombier Station - 11 min drive

Restaurants

  • ‪Les Brasseurs - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Confiserie-chocolaterie Walder - ‬4 min walk
  • ‪Hôtel DuPeyrou - ‬4 min walk
  • ‪Bambou Sushi Bar - ‬5 min walk

About this property

Neuchatel City Hotel

Located near a train station, Neuchatel City Hotel is a great choice for a stay in Neuchatel. Guests looking for a bite to eat can check out Fiorello, which serves lunch and dinner.

Languages

Croatian, English, French, German, Spanish

At a glance

DONE

Hotel size

    • 100 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of CHF 25 (exact amount varies) at check-out
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite self parking (CHF 20 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 bars/lounges
  • 2 coffee shops
  • Restaurant
  • Free daily reception
  • Snack bar/deli

Working away

  • Business center

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Lockers available

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • 82-cm LED TV
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)

More

  • In-room safe

Special features

Dining

Fiorello - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 19.90 for adults and CHF 11 for children

Children & extra beds

  • Rollaway beds are available for CHF 25.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: CHF 100 per stay
  • Pets are allowed for an extra charge of CHF 25 per pet, per night

Parking

  • Self parking costs CHF 20 per night

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number CHE-377.608.385

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Neuchatel City Hotel Hotel
Neuchatel City Hotel Neuchatel
Neuchatel City Hotel Hotel Neuchatel

Frequently asked questions

Does Neuchatel City Hotel offer free cancellation for a full refund?

Yes, Neuchatel City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Neuchatel City Hotel?

Yes, cats and dogs are welcome. There's a charge of CHF 25 per pet, per night, and there's also a deposit of CHF 100 per stay. Service animals are exempt from fees.

Is parking offered on site at Neuchatel City Hotel?

Yes. Self parking costs CHF 20 per night.

What are the check-in and check-out times at Neuchatel City Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Neuchatel City Hotel?

No, this hotel doesn't have a casino, but Casino Neuchatel (7-min walk) is nearby.

What is there to do at Neuchatel City Hotel and nearby?

Neuchatel City Hotel has 2 bars.

Are there restaurants at or near Neuchatel City Hotel?

Yes, there's an onsite restaurant, Fiorello.

What's the area around Neuchatel City Hotel like?

Neuchatel City Hotel is in the heart of Neuchatel, a short 7-minute walk from Neuchâtel Station and 7 minutes' walk from Place Pury.

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Neuchatel City Hotel Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Train station
Location

Reviews

10/10

Really good will stay again
2-night trip

10/10

Perfect stay in Perfect Location. Friendly staff and nice and huge room with balcony. The ratings were not the best- what we can’t commit. Would recommend the hotel any time. We had a superior double room and even the mini bar was included. Nice surprise …! When Neuchâtel again- the same hotel. Very central located - could do anything by foot.
1-night trip

6/10

4pm check in is strictly enforced......quite a shock
5-night trip

6/10

I arrived very late. There was a bit of confusion when they tried to charge me for the room which had already fully been paid. Quickly sorted, no harm done.
1-night trip

10/10

Property was no frills but clean, quiet, and walkable
3-night trip

8/10

Good location. Walking distance from the station.
1-night trip

8/10

The receptionists especially a lady called Nora are extremely accommodating and looking after the clients. Also the cleaners are friendly! My room Superior was very large airy and super comfortable. Trains from every direction and airports are 5 min from the hotel . Also the amenities supermarkets shops boutique and the Lake are reachable by 7 minutes walk
1-night trip

10/10

Nice and comfortable bedrooms, great location and convenient
5-night trip

8/10

Very good location, friendly staff, quiet.
1-night trip

8/10

Neuchatel City Hotel certainly is improving. It can be better. 1. Although there is a 3-steps stairs at the lobby, having a ramp will certainly help. 2. Housekeeping can be further improved. I believed some housekeepers are very serious in their task some are just getting by. For two days, no refill for my coffees capsules. 3. I find that Hotel.com choices of rooms in Neuchatel City are very limited. More can be done in between to have availability for bookings. Especially the double large rooms with fridge. 4. Thanks to the team for their efforts to ensure guests comforts. Thanks for the fan.
6-night trip

8/10

Convenient for station and city centre, bus stop within 25 metres. Clean room
2-night trip

10/10

Thank you for an amazing stay. The staff were great and honestly made our stay so pleasant. The hotel room was very spacious and Clean. The hotel is within walking distance to all the gems in Neuchatel so glad we stayed here and will most likely stay here again when I next visit.
4-night trip

8/10

Good
1-night trip

10/10

...
1-night trip

8/10

Room spacious and clear, not AC but was very comfy Breakfast is apart but price is fair. Staff is super, they do any thing to make your stay happy. Very close from the train station and stop buses are just few steps from the hotel. Also you can walk to downtown and take a nice boat ride. Nice town and hotel.
2-night trip

10/10

Looks old inside, but quite ok for a few nights. Fridge is not installed, but it was ok for us. We had foods kept in balcony, and we brought only food for each day. Staffs are kind and helpful. Location is perfect. 7 min walk to station, port, old city.
2-night trip

10/10

The two receptionists on Sat evening were excellent. Friednly and helpful, especially the girl, who was there as well on Sun morning. Many thanks! Sole & Miguel
1-night trip

4/10

Property is ok . But rooms are pathetic. No cups, no kettle or any fan for ventilation. It was very warm outside.Check in at 4 pm is real spoil sport .
1-night trip

8/10

The hotel is very conveniently located near the train station but also not from the city center and the lake. We had a big room which we enjoyed. There was a balcony which we used though it faced a busy street. The rug in the room was dirty in some places, which is something we had not expected. But overall, a nice stay.
1-night trip

8/10

One night at Neuchatel to explore. Hotel very welcoming but room contained a frustrating coffee machine that refused to work properly... probably 'user error'! The bar downstairs was a very suitable fallback.
1-night trip

8/10

Ok
1-night trip

8/10

Better than we expected based on other reviews, comfortable and clean which is all we were really looking for at this price point; good value for Neuchâtel. Couple of annoyances: although the room has an espresso maker, you have to pay 1- CHF per coffee capsule (not mentioned on the property/room details) which I’ve never seen before in a hotel. Also the hairdryer in the bathroom didn’t work.
1-night trip

10/10

This hotel is extremely clean with friendly and efficient service. It's conveniently located close to major points of interest and transport links (5 minutes from the train station and the city centre). A great feature was the bathtub - a nice touch in any hotel room. The bed was big and comfortable, perfect for a good night's sleep. The room was spacious, adding to the overall comfort. One downside was the slight noise you can hear from the floor, but it wasn't a major issue. Room service is provided every day. Overall, this is a solid hotel option for both business and leisure travel.
3-night trip

2/10

Very disappointed with Neuchâtel City Hote. It was a room and a bed. NO Air conditioning, No refrigerator, No Iron, No hair dryer, No Coffee, and No daily room service, and your room door is open to the main hallway. Very weird Hotel. I couldn't stay there. I asked for a refund but have been declined. I would not recommend this hotel to anybody. Not worth your money. My losst is your gain.
3-night trip

6/10

I had to pay in the day of check in, while i normally pay at check out. A receipt or ticket were not available in €. The room was spartan but the toilet was freshly renewed.
3-night trip