Grey Street Hotel

3.5 star property
Hotel with spa, near Castle Keep

Choose dates to view prices

Photo gallery for Grey Street Hotel

Exterior
Couples treatment rooms, body treatments, hot stone massages
Full breakfast on weekends (GBP 15 per person)
Lobby sitting area
Junior Suite | Premium bedding, in-room safe, individually decorated, desk
Treat yourself to a rejuvenating retreat at Grey Street Hotel, where luxurious comforts meet stunning city views. Unwind with a massage or body treatment at the spa, connect to in-room WiFi, and indulge in delicious breakfast options. With helpful staff on hand and concierge services available, this hotel near Castle Keep is sure to impress.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Bar/lounge
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Double Room

9.0 out of 10
Wonderful
(49 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Double Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Twin Room

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Twin Room

8.0 out of 10
Very good
(16 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

About the neighborhood

Map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE

What's nearby

  • Castle Keep - 3 min walk - 0.3 km
  • Chinatown - 7 min walk - 0.7 km
  • St. James' Park - 9 min walk - 0.8 km
  • Quayside - 10 min walk - 0.9 km
  • Gateshead Millennium Bridge - 12 min walk - 1.0 km

Getting around

  • Newcastle Intl. Airport (NCL) - 14 min drive
  • Newcastle Central Station - 6 min walk
  • Manors Station - 7 min walk
  • Blaydon Station - 8 min drive
  • Monument Station - 5 min walk
  • Central Station - 5 min walk
  • Central Station - 6 min walk

Restaurants

  • ‪Alvinos Bar - ‬3 min walk
  • ‪Revolución de Cuba - ‬2 min walk
  • ‪Café Mercy - ‬1 min walk
  • ‪Fitzgeralds - ‬1 min walk
  • ‪Zizzi - ‬3 min walk

About this property

Grey Street Hotel

When you stay at Grey Street Hotel, you'll be within a 15-minute walk of Quayside and St. James' Park. Guests can visit the spa to be pampered with deep-tissue massages, reflexology, or mani/pedis. A bar/lounge and a terrace are other highlights. Fellow travelers say great things about the comfortable beds and helpful staff. The property is just a short walk to public transportation: Monument Station is 5 minutes and Central Station is 5 minutes.

At a glance

DONE

Hotel size

    • 49 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 8:00 AM–10:30 AM
  • Bar/lounge
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open select days.

Dining

Monument Bar - Onsite lobby lounge.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 7.5 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday, and Sunday:
  • Full-service spa

Children & extra beds

  • Rollaway beds are available for GBP 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20.00 per pet, per night

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Grey Street Hotel currently open?

The property is closed between December 24 and December 26.

Does Grey Street Hotel offer free cancellation for a full refund?

Yes, Grey Street Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Grey Street Hotel?

Yes, dogs are welcome. There's a charge of GBP 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Grey Street Hotel?

Sorry, there's no onsite parking at Grey Street Hotel.

What are the check-in and check-out times at Grey Street Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Grey Street Hotel?

No, this hotel doesn't have a casino, but Genting Casino Newcastle (7-min walk) is nearby.

What is there to do at Grey Street Hotel and nearby?

Grey Street Hotel has a spa.

What's the area around Grey Street Hotel like?

Grey Street Hotel is in Newcastle City Center, a short 5-minute walk from Monument Station and 11 minutes' walk from Quayside. Our travelers say the local area is very central.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Grey Street Hotel Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Bar
Bed
Bathroom
Restaurant
Lobby
Food

What guests liked

  • Breakfast was consistently described as great, good, excellent, and delicious with a wide variety of choices. (77 reviews)
  • The property is close to a variety of restaurants and bars, with some guests enjoying the on-site bar and others recommending local options. (8 reviews)
  • Spa treatments were reasonably priced and had good availability. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Room was clean and staff were pleasant and friendly. Lovely white company toiletries and a comfortable bed. Location was excellent.
Susan, 1-night trip

10/10 Exceptional

Amazing staff.
Lee, 1-night trip

10/10 Exceptional

Great stay

Lovely staff and great room in the perfect location.
Brendan, 1-night trip

10/10 Exceptional

Great hotel good staff
Andrew, 1-night trip

8/10 Very good

Good location. Very friendly and professional staff.
Robert, 1-night trip

10/10 Exceptional

Comfortable and good breakfast

Staff very friendly especially the breakfast staff. Excellent selection and beautiful food. Room was lovely although a bit dated but still very comfortable and spacious for the price and Location. Our second stay here and will definitely be back again.
Donna, 1-night trip

10/10 Exceptional

Very quiet, comfortable bed (and I am very fussy!) and genuinely dog friendly. Excellent location.
Janet Ruth, 3-night trip

10/10 Exceptional

Had a very pleasant stay - friendly staff, nice clean room, great location.
Steve, 1-night trip

10/10 Exceptional

Great practical hotel lovely room we have stayed before & will come again
LINDA, 2-night trip

10/10 Exceptional

100% Recommend

Excellent good value hotel with great friendly staff in the centre of Newcastle.
Daniel, 1-night trip

10/10 Exceptional

Excellent room, stayed in the suite clean and no issues.
Daniel, 1-night trip

10/10 Exceptional

Newcastle luther van

Love this hotel 🏨 central near train station staff are great
James, 1-night trip

10/10 Exceptional

Historic Central Hotel in Newcastle-upon-Tyne

2 night stay with son and grandson. Good hotel with great location and in historic building.
Herbert, 2-night trip

10/10 Exceptional

Boutique hotel. Excellent breakfast. Good location. Comfortable bed.
william, 2-night trip

10/10 Exceptional

Very well located, within walking distance to everything.
Marta, 2-night trip

10/10 Exceptional

Very handy location for the train station, the quayside and the city shopping centre. Great cafes nearby especially cafe Andaluz. Bed was a bit lumpy but room was lovely and quiet.
Trish, 2-night trip

10/10 Exceptional

It's central with easy access to work and station.
Stanley, 1-night trip

10/10 Exceptional

Very nice hotel. Central to everything we needed and very comfortable
Phillipa, 1-night trip

8/10 Very good

The Grey hotel is LOVLEY the bedding and towels top class the location is perfect the building is old and retains some of the original decor but has been brought up to date in areas needed the breakfast was excellent I would recommend the Grey hotel in a instant
Jane, 1-night trip

8/10 Very good

Lovely room but cold and no instructions how to work the heating Breakfast was great
Stephanie, 1-night trip

8/10 Very good

Centrally located and good value for money

Good value for money - very central and only £65 per night. Staff on reception are friendly and the rooms although small are well equipped and comfortable
Jeremy, 2-night trip

10/10 Exceptional

Staff were excellent! Loved our stay- would highly recommend
Joshua, 1-night trip

10/10 Exceptional

Amazing location with everything you need within a short walk. Staff were friendly and welcoming. Very quiet especially for the city centre. Would definitely come back here again.
Nicole, 1-night trip

10/10 Exceptional

Very convenient for central Newcastle.
Stanley, 1-night trip

10/10 Exceptional

Amazing place

Amazing place
Sam, 3-night trip