Treat yourself to a rejuvenating retreat at Grey Street Hotel, where luxurious comforts meet stunning city views. Unwind with a massage or body treatment at the spa, connect to in-room WiFi, and indulge in delicious breakfast options. With helpful staff on hand and concierge services available, this hotel near Castle Keep is sure to impress.
Gateshead Millennium Bridge - 12 min walk - 1.0 km
Getting around
Newcastle Intl. Airport (NCL) - 14 min drive
Newcastle Central Station - 6 min walk
Manors Station - 7 min walk
Blaydon Station - 8 min drive
Monument Station - 5 min walk
Central Station - 5 min walk
Central Station - 6 min walk
Restaurants
Miller & Carter - 1 min walk
Revolución de Cuba - 3 min walk
Alvinos - 2 min walk
Old George Inn - 3 min walk
Flares - 1 min walk
About this property
Grey Street Hotel
When you stay at Grey Street Hotel, you'll be within a 15-minute walk of Quayside and St. James' Park. Guests can visit the spa to be pampered with deep-tissue massages, reflexology, or mani/pedis. Other highlights at this eco-certified hotel include a bar/lounge and a terrace. Fellow travelers say great things about the comfortable beds and helpful staff. The property is just a short walk to public transportation: Monument Station is 5 minutes and Central Station is 5 minutes.
Languages
English, Polish
At a glance
DONE
Hotel size
49 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekend mornings 8:00 AM–10:30 AM
Bar/lounge
Room service (limited hours)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Room amenities
Be entertained
Television
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open select days.
Dining
Monument Bar - Onsite lobby lounge.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 7.5 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday, and Sunday:
Full-service spa
Children & extra beds
Rollaway beds are available for GBP 35.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20.00 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne
Frequently asked questions
Is Grey Street Hotel currently open?
The property is closed between December 24 and December 26.
Does Grey Street Hotel offer free cancellation for a full refund?
Yes, Grey Street Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grey Street Hotel?
Yes, dogs are welcome. There's a charge of GBP 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grey Street Hotel?
Sorry, there's no onsite parking at Grey Street Hotel.
What are the check-in and check-out times at Grey Street Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Grey Street Hotel?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (7-min walk) is nearby.
What is there to do at Grey Street Hotel and nearby?
Grey Street Hotel has a spa.
What's the area around Grey Street Hotel like?
Grey Street Hotel is in Newcastle City Center, a short 5-minute walk from Monument Station and 11 minutes' walk from Quayside. Our travelers say the local area is very central.
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Grey Street Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Bar
Bed
Bathroom
Restaurant
Lobby
Food
What guests liked
Breakfast was consistently excellent with a great choice of both continental and cooked options. (49 reviews)
The property's location is ideal for dining, with many restaurants and bars within easy reach. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Had a very pleasant stay - friendly staff, nice clean room, great location.
Steve
1-night trip
10/10
Easy check in, great location and friendly staff. Fast check out too, will definitely stay again!
Kyle
2-night trip
10/10
One word - Perfect! Great rooms & cooked to order breakfast. We’ll definitely be back!
Anne
1-night trip
8/10
Good value for money - very central and only £65 per night. Staff on reception are friendly and the rooms although small are well equipped and comfortable
Jeremy
2-night trip
10/10
I was really pleasantly surprised by this charming, city-centre hotel. I have stayed in a number of hotels around Newcastle and this one is my new favourite. My room at the back of the hotel was incredibly quiet and comfortable and the staff were really great.
Nancy
1-night trip
10/10
Overnight stay for sam fender concert. Central location, lovely room, friendly check in. No issues at all.
Kevin
1-night trip
8/10
The room was well presented and spacious. Stayed in junior suite. Only issue was air con. It was very hot in room.
Darren
1-night trip
6/10
Hotel overall is nice. However disappointing that the rooms don’t have a fridge. Also disappointing that there was not a fan in the room or available from reception. Staff are very nice and the bed is comfortable and rooms are nice.
Kerry
2-night trip
8/10
We stayed for two nights in a double room. Positives were that the reception staff were friendly and the check in was easy. Room was comfortable, clean and bathroom spacious. Noise was minimal as we were facing the back of the hotel. Negatives were the double bed was quite small and there was no fridge in the room. Overall a nice and comfortable hotel.
Heather
2-night trip
10/10
Staff were excellent! Loved our stay- would highly recommend
Joshua
1-night trip
10/10
Another great stay
Annette
1-night trip
8/10
The room was a little small to fit a travel cot in for our daughter. We had to move furniture around. Otherwise, cant fault the hotel and was impressed with breakfast.
Nicole
2-night trip
10/10
Fantastc bijou hotel right in the heart of Newcastle. Would give the aazing staff 15 out of 10 if posdible
Alan
2-night trip
10/10
Everything fabulous and beat expectations will definitely be back
Alison
2-night trip
10/10
Great Hotel, great location, fantastic breakfast, fantastic staff.
Steven
2-night trip
10/10
Stayed one night for business
Heidi
1-night trip
6/10
Bathroom was very tired, big dip in the floor. Shower was miniscule. Not king size beds which was also disappointing.
Caroline
1-night trip
10/10
Good place to stay
Brent
6-night trip
10/10
Lovely hotel
Stuart
1-night trip
10/10
Lovely hotel. Very clean room friendly staff. In city centre close to bars and restaurants. Would definitely recommend and will be staying again on future trips to Newcastle.
Jonathan
2-night trip
10/10
Had a lovely stay, staff were super friendly
Ashton
2-night trip
10/10
Amazing place
Sam
3-night trip
8/10
Hotel was perfect. Great location right in the centre of town. Very comfy clean rooms. Only issue was hotel bar now closed so couldn’t get a late night drink after our day out but otherwise perfect for us!
Andrew
2-night trip
10/10
It was amazing, nothing was too much trouble for anyone
Claire
2-night trip
10/10
Booked with grey street as an upgrade to our usual hotel. We were not disappointed, in fact this will be our go to from now on, breakfast was absolutely delicious compliments to the chef, fresh pastries and poached eggs to perfection. Cleanliness of the room was superb. Everything was catered for including my request for a room with a bath and boy did they deliver.
We will be back for sure.