Treat yourself to a rejuvenating retreat at Grey Street Hotel, where luxurious comforts meet stunning city views. Unwind with a massage or body treatment at the spa, connect to in-room WiFi, and indulge in delicious breakfast options. With helpful staff on hand and concierge services available, this hotel near Castle Keep is sure to impress.
Gateshead Millennium Bridge - 12 min walk - 1.0 km
Getting around
Newcastle Intl. Airport (NCL) - 14 min drive
Newcastle Central Station - 6 min walk
Manors Station - 7 min walk
Blaydon Station - 8 min drive
Monument Station - 5 min walk
Central Station - 5 min walk
Central Station - 6 min walk
Restaurants
Miller & Carter - 1 min walk
Revolución de Cuba - 3 min walk
Alvinos - 2 min walk
Old George Inn - 3 min walk
Flares - 1 min walk
About this property
Grey Street Hotel
When you stay at Grey Street Hotel, you'll be within a 15-minute walk of Quayside and St. James' Park. Guests can visit the spa to be pampered with deep-tissue massages, reflexology, or mani/pedis. Other highlights at this eco-certified hotel include a bar/lounge and a terrace. Fellow travelers say great things about the comfortable beds and helpful staff. The property is just a short walk to public transportation: Monument Station is 5 minutes and Central Station is 5 minutes.
Languages
English, Polish
At a glance
DONE
Hotel size
49 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekend mornings 8:00 AM–10:30 AM
Bar/lounge
Room service (limited hours)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Room amenities
Be entertained
Television
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open select days.
Dining
Monument Bar - Onsite lobby lounge.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 7.5 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday, and Sunday:
Full-service spa
Children & extra beds
Rollaway beds are available for GBP 35.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20.00 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne
Frequently asked questions
Is Grey Street Hotel currently open?
The property is closed between December 24 and December 26.
Does Grey Street Hotel offer free cancellation for a full refund?
Yes, Grey Street Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grey Street Hotel?
Yes, dogs are welcome. There's a charge of GBP 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grey Street Hotel?
Sorry, there's no onsite parking at Grey Street Hotel.
What are the check-in and check-out times at Grey Street Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Grey Street Hotel?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (7-min walk) is nearby.
What is there to do at Grey Street Hotel and nearby?
Grey Street Hotel has a spa.
What's the area around Grey Street Hotel like?
Grey Street Hotel is in Newcastle City Center, a short 5-minute walk from Monument Station and 11 minutes' walk from Quayside. Our travelers say the local area is very central.
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Grey Street Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Bar
Bed
Bathroom
Restaurant
Lobby
Food
What guests liked
Breakfast was consistently excellent with a great choice of cooked dishes and friendly service. (55 reviews)
The property's location is ideal for dining, with many restaurants and bars within easy reach. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 28, 2025
Great practical hotel lovely room we have stayed before & will come again
LINDA
LINDA, 2-night trip
8/10 Good
Jul 6, 2025
Central location and comfy beds. Staff friendly and breakfast tasty.
CHRISTINA
CHRISTINA, 2-night trip
10/10 Excellent
Aug 4, 2025
Boutique hotel. Excellent breakfast. Good location. Comfortable bed.
william
william, 2-night trip
10/10 Excellent
Jun 21, 2025
Warm welcome, excellent room, central location
Marcel
Marcel, 1-night trip
10/10 Excellent
Jul 31, 2025
It's central with easy access to work and station.
Stanley
Stanley, 1-night trip
10/10 Excellent
Aug 1, 2025
Very handy location for the train station, the quayside and the city shopping centre. Great cafes nearby especially cafe Andaluz.
Bed was a bit lumpy but room was lovely and quiet.
Trish
Trish, 2-night trip
8/10 Good
Jul 5, 2025
The Grey hotel is LOVLEY the bedding and towels top class the location is perfect the building is old and retains some of the original decor but has been brought up to date in areas needed the breakfast was excellent I would recommend the Grey hotel in a instant
Jane
Jane, 1-night trip
10/10 Excellent
May 20, 2025
Very well located, within walking distance to everything.
Marta
Marta, 2-night trip
10/10 Excellent
Jul 1, 2025
the room was amazing, the perfect amount of space for 2. The bathroom was also great with providing bath mats and towels aswell.
Stephen
Stephen, 2-night trip
8/10 Good
May 19, 2025
Good value centrally located hotel. Close to restaurants, shops and there is a nearby car park which isn't expensive.
Clare
Clare, 1-night trip
10/10 Excellent
May 9, 2025
Very nice hotel. Central to everything we needed and very comfortable
Phillipa
Phillipa, 1-night trip
10/10 Excellent
Apr 13, 2025
Nice quiet old hotel,lovely
Mark
Mark, 1-night trip
8/10 Good
Jun 24, 2025
Friendly, helpful staff. Proximity to local transportation. The charm of an older building.
Deborah
Deborah, 3-night trip
10/10 Excellent
Apr 16, 2025
Perfect location for a weekend trip. Easy walking distance to the train station and shopping area and the rooms very comfortable
Highly recommend
Coral
Coral, 3-night trip
10/10 Excellent
May 9, 2025
Very convenient for central Newcastle.
Stanley
Stanley, 1-night trip
10/10 Excellent
Apr 21, 2025
Excellent hotel fantastic service lovely friendly helpful staff always have a great experience here comfortable spacious rooms very clean would highly recommended booking here ⭐️⭐️⭐️⭐️⭐️
Georgia
Georgia, 2-night trip
8/10 Good
Apr 17, 2025
Very friendly and helpful staff.
John
John, 2-night trip
10/10 Excellent
Apr 28, 2025
The staff at this property were so friendly and helpful, two girls iin particular on the front desk( Alisha and Becky) were absolutely lovely with my young daughter and we will definitely be returning to this lovely hotel!
Justine
Justine, 2-night trip
10/10 Excellent
Jan 20, 2025
Another great stay
Annette
Annette, 1-night trip
10/10 Excellent
Feb 6, 2025
Staff were excellent! Loved our stay- would highly recommend
Joshua
Joshua, 1-night trip
4/10 Poor
Aug 1, 2025
Expensive for how low in quality it was. Breakfast was terrible
Steven
Steven, 2-night trip
10/10 Excellent
Nov 1, 2024
Great Hotel, great location, fantastic breakfast, fantastic staff.
Steven
Steven, 2-night trip
10/10 Excellent
Apr 17, 2025
The rooms were clean and tidy. The staff were very friendly and helpful.
David
David, 1-night trip
10/10 Excellent
Oct 20, 2024
Good place to stay
Brent
Brent, 6-night trip
10/10 Excellent
May 7, 2025
Despite being in a busy area and us having a room on the first floor, noise was not as issue at night.
The bed was really comfortable