Does Arrecife Gran Hotel & Spa offer free cancellation for a full refund?

Yes, Arrecife Gran Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Arrecife Gran Hotel & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Arrecife Gran Hotel & Spa?

Yes. Self parking costs EUR 15 per day.

What are the check-in and check-out times at Arrecife Gran Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 58 (subject to availability).

Is there an onsite casino at Arrecife Gran Hotel & Spa?

No, this hotel doesn't have a casino, but Gran Casino de Lanzarote (12-min drive) is nearby.

What is there to do at Arrecife Gran Hotel & Spa and nearby?

Have fun with activities like cycling, hiking, and scuba diving, and practice your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Arrecife Gran Hotel & Spa also has 2 bars and a sauna, as well as a steam room.

Are there restaurants at or near Arrecife Gran Hotel & Spa?

Yes, there are 2 onsite restaurants, featuring Fusion cuisine, ocean views, and poolside dining.

What's the area around Arrecife Gran Hotel & Spa like?

Arrecife Gran Hotel & Spa is located on the boardwalk/promenade, a short 14-minute walk from Sports City of Lanzarote and 5 minutes' walk from Lanzarote Educacion a Distancia University.

Arrecife Gran Hotel & Spa, Arrecife: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Mar 22, 2025

Excellent hotel in great location.

Michael, 3-night trip

8/10 Very good

May 6, 2025

Nice stay

Great location, great views, wide selection for breakfast, friendly staff.

8-night trip

10/10 Exceptional

Nov 13, 2024

We just come back went with friends had a amazing time I had massage twice with Alina, she’s brilliant All the staff from reception to a cleaner and in the breakfast area, also polite and helpful

Kusum, 6-night trip

10/10 Exceptional

Nov 4, 2024

Everything was great plus that view 😍

Eduardo, 1-night trip

8/10 Very good

Mar 19, 2024

Nice and clean hotel, nice food and nice people

Henk, 2-night trip

10/10 Exceptional

Jan 11, 2025

Outstanding

Tony, 1-night trip

10/10 Exceptional

Dec 4, 2023

Lovely place

Natalie, 5-night trip

10/10 Exceptional

Jul 27, 2023

We really enjoyed the spa that was part of the hotel as well as the live performances. The staff were friendly and helpful and the views were incredible. Overall we really enjoyed our stay and would highly recommend :)

Tasnim, 3-night trip

10/10 Exceptional

Sep 11, 2023

Very nice hotel both the restaurants were excellent. Parking was next to the hotel. The pool are was very nice

alex, 3-night trip

10/10 Exceptional

Jan 25, 2024

Great location. Lovely pool area and bars with amazing breakfast. My husband celebrated his birthday and as a surprise we were left a bottle of fizz and cake in the room which was really nice.

joanne, 7-night trip

10/10 Exceptional

Oct 9, 2024

Enjoyed my stay at the Gran Hotel and Spa. It was clean and comfortable. The staff were very friendly and helpful. The location was amazing, right by the beach. It's the tallest building there, so you can't miss it. The spa was a great feature, though it was discounted due to the jacuzzi being closed. The rooftop bar is a nice place to watch the sunset but I wouldn't recommend the food.

Samantha, 5-night trip

6/10 Good

Jan 4, 2025

No 5* standard

Not really worth for a 5* hotel. Spa needs to be reserved (even sauna). No flexibility of staff.

Thomas, 7-night trip

10/10 Exceptional

Oct 31, 2022

Florian and the hospitality team made our stay special. Fir a first time in Lanzarote, an excellent hotel and location. Thank you

Alwin, 4-night trip

10/10 Exceptional

Mar 11, 2024

Great views, polite staff, comfortable room

Everything about the stay was very good. From check-in to quality & comfort of the room. Only minor thing I would say is, please get the toaster in the vreakfast buffet area sorted out. It takes 5 rounds to get the bread even mildly toasted

Piyush, 3-night trip

10/10 Exceptional

Jan 30, 2024

Restaurant disappointing everything else was lovely

John, 1-night trip

2/10 Poor

Aug 17, 2022

Low quality service

It was way too expensive for what it is. They were short-staffed most of the time. The food is terrible! The waiters cannot get an order right! The bed was uncomfortable and the sheets were low quality. I kept asking them to change the bed sheets but they never did. I will never go back there and would not recommend it.

Rana, 7-night trip

8/10 Very good

Aug 27, 2023

Stunning vistas and great rooms

Such a gorgeous hotel and always a pleasure to stay here. The rooms are wonderful- very comfortable and the views spectacular. The rooftop bar is stunning (though service can be slow) and the cocktails outstanding. If you are looking to really treat yourself, so try their ground floor restaurant - it’s outstanding. Just a few things that could be better: (1) air conditioning is really needed in the breakfast buffet room - it was so very hot & certainly worked against any kind of leisurely meal; (2) the elevators are on the most random algorithm and take forever- factor this in and don’t get frustrated by them! (3) I’d really like it the hotel showed you the bill for you to check before telling you the final sun owed- was surprised that I had to ask for this- on final checkout but also in the (really excellent) restaurant; And some suggestions: (1) it would be wonderful if the hotel would rent out deckchairs/beach mats/parasols for the adjacent beach. A “beachbag” option for guests would be wonderful; (2) another idea- imagine if there was somewhere to leave and share unused sunscreen with incoming guests- I left some factor 30 and aftersún in the ladies bathroom and hope someone will make use of it! All in all, this is a really lovely spot- easy walking to the old harbour and shopping area, with lots of excellent restaurants around.

Lorraine, 7-night trip

6/10 Good

Aug 19, 2022

Some good and some bad

There is much to like about this hotel so I will start with the positives. Firstly the hotel is clean and tidy and the room we had was immaculate with a great sea/beach view. The pool area and Spa are very nice and again very clean and tidy. Unfortunately now the Negatives. Our experience of the Bar on the 17th Floor was very poor and extremely disappointing. We waited around 20 minutes to be seated, then a further 20 minutes for our drink/food order to be taken - then another 20 minutes to get just the drinks and we presumed the food would follow shortly after. Unfortunately 20 minutes later and still no food and none of the staff showed any interest when we tried to get their attention. In the end we gave up. I went to pay for the drinks and then they had the audacity to try and charge us for food we never received!! Needless to say I went to reception to complain and to be fair they took my feedback seriously and made efforts to make up for this poor level of service. All in all its a lovely hotel that we have stayed at a few times now but after this most recent experience it has put us off returning which is a real shame - but when you pay for a premium hotel experience you expect a premium level of service and this was some way short. There was also the issue of not often being able to get a sun lounger on the sun deck as these were usually hogged by selfish individuals but this is something you may experience in any large hotel complex.

Dean, 4-night trip

4/10 Fair

Sep 22, 2022

Air con and shower type disaster

Welcome at Reception seemed good and we received a nice welcome drink, however my booking request for a room with accessible shower had been refused. He said if we wanted a room with roll in shower, it would cost extra for a suite. My booking on Hotels.com, as one member of my family cannot get into a bath due to a disability was irrelevant as I had booked through a third party! We went to our room and as it was hot we tried to put air con on high. The air conditioning did not work and the room became quite hot. We called Reception to ask about air con. They sent a maintenance man to check it out. He put up a ladder at entrance to our bedroom and worked on it for nearly one hour. We were trapped in this hot room. When it was clear it wasn’t being fixed, we called Reception again and they agreed to move us to a room on a higher floor. I again asked if we could get a room with accessible shower and Receptionist told us it was not possible. I asked if I could speak to the Manager and he told me she was on holidays! He sent her a text to request an upgrade for us but it was refused. He told us we could use the showers in the Spa in morning. It didn’t open until 10am but someone would let us in earlier for showers. We moved to the 7th floor room and having lost 3 hours of our evening it was now dark so did not want to walk too far. In the morning we tried to access Spa but staff said it was not possible. A complete shambles for our one treat night in a 4**** hotel

Regina, 1-night trip

10/10 Exceptional

Jun 23, 2025

Amazing view over the ocean from the 11th floor

Eric, 1-night trip

10/10 Exceptional

Jun 8, 2025

Excelente en todo! De 10* Repetiremos sin duda ☺️

Estefania, 1-night trip

10/10 Exceptional

May 25, 2025

Best Hotel

This has to be one of the best hotels we have stayed in, the staff were polite and friendly. Very helpful. Everything was accessible and easy to get around. But bear in mind i don't know if it’s our brain but the light system was very confusing to us!! Haha! We stayed in the suite and the suite absolutely beautiful, But was it not swept or mopped, so kept slippers on. We did ask for the room to be cleaned but they only swept not mopped! They know how to clean rooms as the last night we stayed the room was swept and mopped and it was AMAZING after that!

4-night trip

10/10 Exceptional

May 5, 2025

Nice hotel, nice staff, great location and excellent travel links to other tourist hot spots.

Andrew, 5-night trip

10/10 Exceptional

Apr 24, 2025

Das Hotel ist sehr schön. Wir hatten einen Traumblick auf das Meer und die Stadt. Service und Frühstück waren super. Wir kommen bestimmt wieder.

Simone Elisabeth, 7-night trip

10/10 Exceptional

Apr 21, 2025

Excellent hotel in the central location. Close to the beach. Delicious breakfast with a lot of choices. Will go back in a heart beat.

Ludmilla, 4-night trip

Arrecife Gran Hotel & Spa

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