See all properties

Puerta Del Mar Hotel

4.5 star property
Luxury hotel in Ixtapa with 2 outdoor pools and indoor pool

Choose dates to view prices

Photo gallery for Puerta Del Mar Hotel

Indoor pool, 2 outdoor pools, pool umbrellas
Gazebo
Terrace/patio
Fridge, microwave, stovetop, espresso maker
Junior Suite | Premium bedding, down comforters, in-room safe, individually decorated
In the heart of the city, Puerta Del Mar Hotel is a luxury haven with 2 outdoor pools and an indoor pool featuring a waterslide. Unwind at the spa tub or sauna, enjoy garden views from Los Molcajetes restaurant while savoring breakfast. Guests appreciate convenient perks like luggage storage and a 24-hour front desk.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Parking available
  • Bar
  • Non-smoking
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools and indoor pool
  • Fitness center
  • Sauna
  • Self parking
  • Children's pool
  • Hot tub
  • Waterslide
  • Pool bar
  • Room service

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Kitchen

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Suite Junior

Premium bedding, down comforters, in-room safe, individually decorated

Double Suite Junior

  • Sleeps 4
  • 2 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Double Suite Deluxe

Premium bedding, down comforters, in-room safe, individually decorated

Double Suite Deluxe

  • Sleeps 6
  • 2 Twin Sofa Bed(s) and 1 King Bed(s) and 2 Twin Bed(s)

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Emporio Ixtapa

  • Pool
  • Spa
  • Parking available
  • Free WiFi
8.4 out of 10, Very Good, 1,000 reviews
The price is $126
$105 nightly
$126 total
Total includes taxes and fees
Jul 3 - Jul 4
Emporio Ixtapa
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Paseo De Las Gaviotas y Agua de Correa, Ixtapa, GRO, 40880

What's nearby

  • El Palmar Beach - 12 min walk - 1.0 km
  • Delfiniti - 15 min walk - 1.3 km
  • Marina Ixtapa - 2 min drive - 1.9 km
  • Marina Ixtapa Golf Club - 2 min drive - 1.9 km
  • Linda Beach - 10 min drive - 7.2 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 26 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Subway - ‬5 min walk
  • ‪Deborah's Restaurant - ‬5 min walk
  • ‪Señor Frog's - ‬6 min walk
  • ‪Casa Morelos Mexican Seafood - ‬5 min walk
  • ‪Fontan Ixtapa - ‬6 min walk

About this property

Puerta Del Mar Hotel

When visiting Ixtapa, Puerta Del Mar Hotel is a great choice to consider. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Los Molcajetes, which serves breakfast, lunch, and dinner. There's an indoor pool and a poolside bar, and in-room conveniences at this luxurious hotel include sofa beds and refrigerators.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 45 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (MXN 100 per stay)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Offsite

    • Area shuttle*
    • Shopping center shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Free daily reception
  • Room service

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Waterslide
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Beach nearby
  • Use of nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Horse riding nearby
  • Sailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1991
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Mosquito nets
  • Fitness center
  • 2 outdoor pools
  • An indoor pool
  • Hot tub
  • Sauna
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 21-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • King sofa bed
  • Premium bedding
  • Crib/infant bed (surcharge)

What to enjoy

  • Balcony
  • Yard
  • Individually decorated

Freshen up

  • 2 bathrooms
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Los Molcajetes - Overlooking the garden, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: MXN 1000 per stay
  • Breakage deposit: MXN 1000

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 480 per vehicle (one-way)
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from March 11 2025 to December 31 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Daily housekeeping
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Sauna
  • Shuttle services
  • Hot tub
  • Supervised childcare
  • Swimming pool

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Cribs/infant beds are available for MXN 70 per night

Parking

  • Self parking costs MXN 100 per stay

Pool, spa, & gym (if applicable)

  • Children under 6 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Puerta Del Mar
Puerta Del Mar Hotel Ixtapa
Puerta Del Mar Ixtapa
Puerta Mar Hotel Ixtapa
Puerta Mar Hotel
Puerta Mar Ixtapa
Puerta Del Mar Hotel Hotel
Puerta Del Mar Hotel Ixtapa
Puerta Del Mar Hotel Hotel Ixtapa

Frequently asked questions

Is there a pool at Puerta Del Mar Hotel?

Yes, there are 2 outdoor pools, an indoor pool, and a children's pool. The pool will be unavailable from March 11 2025 to December 31 2025 (dates subject to change).

Are pets allowed at Puerta Del Mar Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Puerta Del Mar Hotel?

Yes. Self parking costs MXN 100 per stay.

Is airport shuttle service offered by Puerta Del Mar Hotel?

Yes, an airport shuttle is available. The charge is MXN 480 per vehicle one-way.

What are the check-in and check-out times at Puerta Del Mar Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Puerta Del Mar Hotel and nearby?

Have fun with activities like cycling, horseback riding, and sailing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Puerta Del Mar Hotel also has 2 outdoor pools and a sauna, as well as a fitness center and a garden.

Are there restaurants at or near Puerta Del Mar Hotel?

Yes, Los Molcajetes offers garden views. The dining venue will be unavailable from March 11 2025 to December 31 2025 (dates subject to change).

Does Puerta Del Mar Hotel have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes an espresso maker, a coffee maker, and cookware.

Does Puerta Del Mar Hotel have any outdoor private spaces?

Yes, every room features a balcony and a yard.

What's the area around Puerta Del Mar Hotel like?

Puerta Del Mar Hotel is in the heart of Ixtapa, a short 14-minute walk from El Palmar Beach and 18 minutes' walk from Delfiniti.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Puerta Del Mar Hotel Reviews

Reviews

7.4

Good

8.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

The grounds are clean, beautiful, and peaceful.
Tanya, 3-night trip

8/10 Very good

Easy walking distance to Ixtapa centro, where there are dozens of restaurants, bars, shops. Public beach access is an easy walk. Room and grounds were kept clean, pools were super nice. Our room was dated, but clean. Limited kitchen equipment, but fine for simple meals. I gave it 4 stars for the price point, the grounds and the staff. It's walled and gated with security roaming all the time.
Mark, 18-night trip

4/10 Fair

20 years ago, this property would have been spectacular. However, today is is very run down. Our unit had sewer smells each morning, the power plugs didn’t work, many light switches were broken, the safe didn’t work and our towels were frayed and worn. Worst part, we had pre-paid and couldn’t change or leave early. Will never go back!!!!!!
Jayln, 17-night trip

10/10 Exceptional

The grounds were beautiful
Michael, 3-night trip

8/10 Very good

Un buen lugar para descansar

Nos gustó hotel puerta del mar, pasamos unas maravillosas vacaciones en familia, el lugar es agradable, limpio y cerca del mar, con todos los servicios al alcance. No hay necesidad de usar vehículo salvo para ir a otros lugares. Ampliamente recomendable.
Edgardo Israel, 3-night trip

8/10 Very good

Santiago, 2-night trip

10/10 Exceptional

Jesus geovani, 1-night trip

2/10 Poor

Mal servicio me hicieron esperar dos horas para recibir mi habitación
Eduardo, 1-night trip

6/10 Good

laura, 2-night trip

8/10 Very good

Jose, 2-night trip

10/10 Exceptional

Se localiza a una cuadra de la zona comercial y a diez minutos caminando de la playa. El servicio del restaurant es bueno, pero podrían mejorarse los tiempos de atención teniendo más personal. Aún así es un lugar bastante recomendable.

4/10 Fair

Lo que oferto Expedia no van de acuerdo a las políticas del hotel, si bien me dieron un itinerario, resultó que no respetaron ese itinerario, fueron tres habitaciones y no sabían que tenían reserva, por lo que no estaban listas las habitaciones, chequen bien la información del hotel con la información que tienen ustedes! No fue buena experiencia.
Jose, 1-night trip

10/10 Exceptional

Bernardino Enrique, 3-night trip

10/10 Exceptional

Claro que regreso.

Las habitaciones son de un tamaño perfecto para una familia, dos baños, sofas cama, cuentan con cocina y sus utensilios, ademas de refrigerardor y horno, todo para poder preparar y comer dentro de la habitacion.
luigi, 2-night trip

10/10 Exceptional

Las 3 B

Un hotel muy bien cuidado y bonito pese a que se vea viejo, muy bien ubicado y atención excelente.
Marco Aurelio Giovanni, 2-night trip

4/10 Fair

BRENDA, 5-night trip

6/10 Good

Jorge, 3-night trip

10/10 Exceptional

Puerta Del Mar is quiet and the grounds are lovely. The staff is friendly and every thing is clean and well kept.
Linda M, 14-night trip

10/10 Exceptional

Bill, 4-night trip

4/10 Fair

No lo recomiendo

Mal internet, no me facturaron, instalaciones viejas y con animales( cucarachas, hormigas, termitas, etc), caro, inseguro ya que me corte con un mosaico de la cama ( tenía tanto los mosaicos quebrados como las varillas de fuera ya que era de concreto) cobraron estacionamiento, cuando llegas el check in te hacen firmar lista con las cosas qué hay en la habitación (toallas, sábanas, enseres etc) en general es mal servicio
Jonathan, 1-night trip

10/10 Exceptional

Julio César, 1-night trip

8/10 Very good

Sisters vacation

Overall I liked the hotel. It was close to everything we needed. Check in was smooth. They were renovating the lobby when we went And we didn’t get a room key until day two in the afternoon which was a bit of a inconvenience as we had to go to the lobby to get someone to let us into our room each time we returned from being out. Room was spacious. Fridge was nice n cold as was the a/c. Shower pressure and temperature were great. The maid Erika was great. Thorough cleaning each day had no complaints there. Pool was great and cleaned daily and the water slide was fun. Massage by the pool was a nice way to start the morning. I would stay here again for sure. Keep in mind it’s not luxurious- it’s a great Mexican style hotel that suited us just fine.
Crystal, 4-night trip

10/10 Exceptional

Gabriela, 2-night trip

10/10 Exceptional

Buena atención
FRANCISCO, 1-night trip

2/10 Poor

Preferible que no te dejen utensilios

No me agradó que te hacen sentir como delincuente y no un turista, te cuentan hasta los vidrios de las puertas y todos los utensilios que te dejan, preferible que no te los dejen a menos que tú los solicites, no cambiaban las sábanas NO ME AGRADO ESE TRATO
Mirna, 3-night trip