citizenM San Francisco Union Square

Central hotel with restaurant, connected to a rail/subway station, near Oracle Park

Choose dates to view prices

Where to?

Dates

November 2025

6

December 2025

Daily buffet breakfast (USD 22 per person)

In the heart of San Francisco, citizenM San Francisco Union Square offers a modern retreat. Enjoy a meal at canteenM, stay fit in the 24-hour gym, or get work done in the business center. With free WiFi and helpful multilingual staff, previous guests rave about this hotel's convenient location and delicious breakfast.

Exceptional

Popular amenities

Non-smoking
24/7 front desk
Free WiFi
Air conditioning

Main amenities (12)

Housekeeping (on request)
Restaurant
Breakfast available
24-hour fitness center
Coffee shop/cafe
24-hour business center
Business center
24-hour front desk
Coffee/tea in a common area
Communal living room
Front-desk safe
Water dispenser

Feel at home (6)

Children stay free
Refrigerator
Private bathroom
Television
Elevator
In-room climate control (air conditioning)

$119 nightly

Nov 26 - Nov 27

Total with taxes and fees

Why we love this property

Dining day and night

This hotel boasts a 24-hour restaurant for any-time cravings. A cafe and buffet breakfast round out the delicious dining options.

Dreamy sleep sanctuary

Plush bedding and pillowtop mattresses create a cocoon of comfort. Hydromassage showerheads offer spa-like refreshment after adventures.

Room options

Check availability for these dates

Tonight

Nov 6 - Nov 7

Tomorrow

Nov 7 - Nov 8

All rooms

1 bed

Showing 1 of 1 room

Room, 1 King Bed

Exceptional

Highlights

Air conditioning

Refrigerator

LED TV

Premium bedding

Pillowtop bed

Rainfall showerhead

Hair dryer

Eco-friendly toiletries

151 sq ft
City view
Sleeps 2
1 King Bed

Similar properties

Free WiFi
Connecting rooms available
Bar
Laundry facilities

$107 nightly

Nov 25 - Nov 26

Total with taxes and fees

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About the neighborhood

72 Ellis Street, San Francisco, CA, 94102

What's nearby

Union Square - 3 min walk - 0.3 km
San Francisco Museum of Modern Art - 6 min walk - 0.6 km
Moscone Convention Center - 10 min walk - 0.8 km
Oracle Park - 3 min drive - 2.2 km
Pier 39 - 4 min drive - 2.5 km

Getting around

San Carlos, CA (SQL) - 28 min drive
San Francisco Intl. Airport (SFO) - 30 min drive
Concord, CA (CCR-Buchanan Field) - 35 min drive
Oakland Intl. Airport (OAK) - 41 min drive
Bayshore Station - 9 min drive
South San Francisco Station - 14 min drive
San Francisco Station - 19 min walk
Market St & 4th St Stop - 2 min walk
Powell St & O'Farrell St Stop - 2 min walk
Market St & Stockton St Stop - 2 min walk

Restaurants

‪Burger King - ‬1 min walk
‪Starbucks - ‬2 min walk
‪King of Thai Noodle House - ‬2 min walk
‪Caffé Central - ‬2 min walk
‪Hinodeya - ‬2 min walk

About this property

citizenM San Francisco Union Square

When you stay at citizenM San Francisco Union Square, you'll be in a great location, within just a 10-minute walk of Union Square and San Francisco Museum of Modern Art. Guests can grab a bite to eat at the coffee shop/cafe and visit the 24-hour fitness center for a workout. Also, Moscone Convention Center and Oracle Park are just a 5-minute drive away. Fellow travelers say great things about the comfortable beds and helpful staff. Public transportation is only a short walk: Market St & 4th St Stop and Powell St & O'Farrell St Stop are just steps away.

At a glance

Hotel size

- 195 rooms
- Arranged over 9 floors

Arriving/Leaving

- Check-in start time: 2:00 PM; Check-in end time: midnight
- Contactless check-in available
- Express check-in/out available
- Minimum check-in age: 18
- Check-out time is 11:00 AM
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
- Guests are recommended to download the property's CitizenM mobile app before check-in

Required at check-in

- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)

Pets

- Pets not allowed
- Service animals welcome

Internet

- Free WiFi and wired internet access in public areas
- Free WiFi in rooms

Parking

- No onsite parking

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Coffee shop
Coffee/tea in a common area
Water dispenser

Traveling with children

Children stay free (see details)

Working away

24-hour business center
Coworking spaces

Services

24-hour front desk
Multilingual staff

Facilities

1 building/tower
Built in 2021
Safe-deposit box at front desk
Television in common areas
Communal living room
24-hour fitness center
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only

Accessibility

Elevator
Elevator door width (inches): 42
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 31
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Lever door handles
Well-lit path to entrance
Stair-free path to entrance

Room amenities

Be entertained

iPad
LED television
Cable TV channels

Home comfort

Climate-controlled air conditioning and heating
Iron/ironing board

Sleep well

Premium bedding
Pillowtop mattress

Freshen up

Private bathroom
Rainfall showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Desk
Free WiFi
Phone

Food and drink

Refrigerator

More

Housekeeping (on request)
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry

Special features

Dining

CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately USD 22 per person
Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

This property uses wind energy, plus eco-friendly cleaning products.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

citizenM San Francisco Union Square Hotel

citizenM San Francisco Union Square San Francisco

citizenM San Francisco Union Square Hotel San Francisco

Frequently asked questions

Does citizenM San Francisco Union Square offer free cancellation for a full refund?

Yes, citizenM San Francisco Union Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM San Francisco Union Square?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM San Francisco Union Square?

Sorry, there's no onsite parking at citizenM San Francisco Union Square.

What are the check-in and check-out times at citizenM San Francisco Union Square?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at citizenM San Francisco Union Square?

No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.

What is there to do at citizenM San Francisco Union Square and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near citizenM San Francisco Union Square?

Yes, there's an onsite restaurant, canteenM.

What's the area around citizenM San Francisco Union Square like?

CitizenM San Francisco Union Square is in Union Square, a short 2-minute walk from Market St & 4th St Stop and 11 minutes' walk from Moscone Convention Center. Travelers say the area is walkable and good for shopping.

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citizenM San Francisco Union Square Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Eco-friendliness

9.8

Property conditions & facilities

What guests liked

Breakfast options were excellent, with plenty of fresh and tasty choices to start the day right. (36 reviews)
The property's bar and restaurant area was fantastic with friendly and attentive staff and great dining options nearby. (7 reviews)
The property's gym is great and convenient, with some reviewers describing it as fantastic and nice. (7 reviews)

From real guest reviews summarized by AI.

Popular mentions

Room

Service staff

Location

Bed

Bar

Breakfast

Restaurant

Cities

Ambience

View

10/10 Exceptional

Oct 12, 2025

Great location on a quiet street in SF. Staff was amaaaazzzzing!

Dianne, 2-night trip

10/10 Exceptional

Aug 1, 2025

Great place!

Kirstin, 1-night trip

10/10 Exceptional

Jul 16, 2025

Trendy, great location, wonderful staff!

Deborah, 1-night trip

10/10 Exceptional

Jul 17, 2025

The hotel was amazing, cool, trendy rooms, perfect for 2 of us, staff were fantastic & the location was perfect for everything we wanted to do

Samantha, 4-night trip

10/10 Exceptional

Jul 16, 2025

Clean room & great location.

Justin Jerald, 2-night trip

10/10 Exceptional

May 28, 2025

Wonderful hotel!

Daren, 3-night trip

10/10 Exceptional

Jun 2, 2025

Excellent location and affordable. Very nice hotel.

Curtis, 5-night trip

10/10 Exceptional

Jul 7, 2025

Nice hotel. Great rooms and really well placed for site seeing in San Francisco.

Richard, 3-night trip

10/10 Exceptional

Jun 22, 2025

Loved our stay at CitizenM. The vibe, aesthetic, the staff and breakfast buffet were all great!

ABIGAIL, 3-night trip

10/10 Exceptional

Apr 14, 2025

Was a nice stay

Mark, 3-night trip

8/10 Very good

Aug 7, 2025

Small but well equipped rooms. Good breakfast.

Daniel, 4-night trip

10/10 Exceptional

Jul 17, 2025

Great hotel! It was my first time in SF and the location was perfect to getting to all the main sites. Staff at hotel was very kind and accommodating. Highly recommend.

Sonia, 3-night trip

10/10 Exceptional

Jun 9, 2025

Clean, simple, had everything that we needed for a great price!

Sze Wing, 3-night trip

10/10 Exceptional

Jul 17, 2025

Very comfortable stay. I really appreciated the innovation with tying all of the room's control's to the iPad. Would highly recommend this hotel and would re-book if I pass through again.

Umar, 5-night trip

10/10 Exceptional

Jul 23, 2025

This hotel was amazing! The staff were always helpful and gave great suggestions on where to eat and what to see! The bed was comfy and the room was very modern and exactly what you need if you don’t plan on being in the room beyond sleeping and bathing! I will definitely be staying at CitizenM properties in future travels!

Amanda Robin, 3-night trip

10/10 Exceptional

Jul 23, 2025

Great property ! Greater staff !

Edison, 2-night trip

10/10 Exceptional

Jun 9, 2025

Clean, quiet and great customer service.

Renal, 2-night trip

10/10 Exceptional

Apr 17, 2025

Super clean and affordable stay with a very modern vibe. Rooms are small but are very well appointed

Doug, 2-night trip

10/10 Exceptional

Jun 25, 2025

Great hotel!,fun atmosphere

A fun trip for my daughter and I. Ate some great food, did some shopping and saw a concert. First time at this hotel. Really enjoyed ourselves. We took advantage of the breakfast, snacks, bar, living room area and the late check out. Definitely will stay here again.

Cathleen, 2-night trip