Located in the heart of Hamburg City Center, Hotel Lumen am Hauptbahnhof offers a convenient retreat with laundry facilities and free in-room WiFi. Guests can explore nearby Hamburg City Hall and enjoy the helpful assistance from multilingual staff.
Hamburg (ZMB-Hamburg Central Train Station) - 6 min walk
Hamburg Dammtor Station - 25 min walk
South Central U-Bahn - 4 min walk
North Central U-Bahn - 7 min walk
Lohmuhlenstrasse U-Bahn - 9 min walk
Restaurants
Block House - 4 min walk
Köz Ocakbaşı - Barbecue House - 1 min walk
Ocakbasi Grill House - 1 min walk
Saray Köz Restaurant - 2 min walk
Back-Factory - 1 min walk
About this property
Hotel Lumen am Hauptbahnhof
At Hotel Lumen am Hauptbahnhof, you'll be just a 5-minute drive from Miniatur Wunderland and Hamburg City Hall. Also, Hamburg Messe and Congress and Elbe Philharmonic Hall are just a 5-minute drive away. The property is just a short walk to public transportation: South Central U-Bahn is 4 minutes and North Central U-Bahn is 7 minutes.
Languages
English, Farsi, German
At a glance
DONE
Hotel size
38 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Offsite parking within 1640 ft (EUR 18 per night)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
Room service (limited hours)
What to do
Bicycle rentals nearby
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Sleep well
Blackout drapes/curtains
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 14.90 per person
Safes in guestrooms can be used for EUR 3 per stay
Children & extra beds
Rollaway beds are available for EUR 35.0 per night
Parking
Parking is available nearby and costs EUR 18 per night (1640 ft away)
Guests must contact this property in advance to reserve onsite parking
Policies
This property accepts credit cards, debit cards and cash.
Does Hotel Lumen am Hauptbahnhof offer free cancellation for a full refund?
Yes, Hotel Lumen am Hauptbahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Lumen am Hauptbahnhof?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel Lumen am Hauptbahnhof?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Lumen am Hauptbahnhof?
No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.
What is there to do at Hotel Lumen am Hauptbahnhof and nearby?
Have fun during the warmer months with activities nearby such as cycling.
What's the area around Hotel Lumen am Hauptbahnhof like?
Hotel Lumen am Hauptbahnhof is in Hamburg City Center, a short 4-minute walk from South Central U-Bahn and 17 minutes' walk from Hamburg City Hall.
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Hotel Lumen am Hauptbahnhof Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.4/10
Staff & service
6.8/10
Amenities
6.6/10
Property conditions & facilities
6.6/10
Eco-friendliness
Popular mentions
Room
Train station
Service staff
Lobby
Elevator
Reviews
6/10 Good
Feb 9, 2025
Ok hotel if you can stand junkies outside on the street.
Alexander
Alexander, 2-night trip
8/10 Very good
Nov 12, 2024
Good location near the main train station
Hamilton
Hamilton, 2-night trip
10/10 Exceptional
Jul 17, 2024
good rate and very close to the main station, for a budget hotel this will suit most peoples needs
Graham
Graham, 1-night trip
6/10 Good
Dec 10, 2023
Really great breakfast
Breakfast was really good, exceeded our expectations by far!
Nina Bonderup
Nina Bonderup, 1-night trip
8/10 Very good
Jul 21, 2024
Excellent quiet room despite noisy activity outside and at reception. Breakfast extra but very good.
Derek
Derek, 1-night trip
6/10 Good
Jan 19, 2025
Underwhelming
This is a budget hotel, very central but in a poor neighbourhood with risky streets at night. Extra cost for breakfast is not worth it, use local cafes and restaurants instead
Dermot
Dermot, 2-night trip
2/10 Poor
May 3, 2025
Stay away
I’m traveling alone, but I chose to pay extra to get a room with a large double bed, and I ended up with a room with a tiny bed. The man at reception refused to help me. The hotel is in a very unsafe neighborhood, and I wouldn’t dare walk alone at night. I wouldn’t recommend it for families with children. The condition of the hotel and the room is very poor, the curtain isn’t properly attached to the rod, and there’s a lot of noise from the street.
Soeren
Soeren, 1-night trip
8/10 Very good
Dec 28, 2024
All ok
Virgilio Alberto
Virgilio Alberto, 1-night trip
6/10 Good
Jul 19, 2024
Really loud around the hotel.
Tyler
Tyler, 1-night trip
6/10 Good
Jun 24, 2024
Clean, efficient check in, quiet. Neighbourhood is questionable.
Karin
Karin, 1-night trip
8/10 Very good
Nov 8, 2024
All ok
Virgilio Alberto
Virgilio Alberto, 3-night trip
10/10 Exceptional
May 14, 2023
Altogether lovely
Madeleine
Madeleine, 1-night trip
2/10 Poor
Jul 31, 2024
Jerk owner
Graeme
Graeme, 2-night trip
6/10 Good
Sep 11, 2024
OK, but...
OK if you just need a place to sleep. Old fashioned and a lot of stairs. The location is not what you can call kid friendly. But it is close to bus station and train station.
Knut Arild
Knut Arild, 3-night trip
6/10 Good
Nov 28, 2022
Decent, though over-priced for what is available, hotel right in the heart of Hamburg. Very close to the main railway station. But the area around the hotel is very noisy and gets potentially unsafe at night
Arvind
8/10 Very good
Aug 12, 2024
Bettler etc.
Mathias
Mathias, 2-night trip
10/10 Exceptional
Nov 21, 2022
Fantastic
Very good
Sabrina
Sabrina, 2-night trip
10/10 Exceptional
Feb 27, 2024
Convenience
Emmanuel
Emmanuel, 5-night trip
4/10 Fair
Jun 21, 2024
It was noisy and not good sleeping
Ervis
Ervis, 3-night trip
8/10 Very good
Apr 21, 2023
Room was fine. Nice and clean. I do not understand the elevators being at the half floor.
Daniel
Daniel, 1-night trip
4/10 Fair
Aug 13, 2024
Staying ok, but a problem with the refunding
Good rooms and no complaints about staying at this price. The location is great if you want to get to the main train station quickly, although the surroundings can feel a bit rough at night.
The biggest problem with our stay was that we were (accidentally) charged twice, first by Hotels.com and then again at the hotel via my credit card. (I was so tired that I didn't remember that we had already paid.) The hotel initially helped to get our money back (about ten days ago), but after sending my credit card details and a couple of reminders, nothing happened, and I have not received any replies to my later messages.
Marko
Marko, 1-night trip
2/10 Poor
Oct 16, 2024
It was extremely inconvenience.
But we had to push a service button for door to open. There were stairs you had to go to 1st floor to get to the elevator no one was there to help you to take your suitcase to the 1st floor that is where the office was, there is a camera But they see there are 2 ladies coming up the stairs with suitcase. They did not bother to assist when we arrived to the office. Then I asked the gentleman to help me take suitcase towards the elevator their to internet. Tconchang 25 y
Frankie
Frankie, 2-night trip
4/10 Fair
Oct 21, 2023
The picture of the hotel does not show reality of the area.one can hardly find the name.it is in a very comercial area with many people around. It does not look very safe in the evening.
Inside the hotel is ok though no elevator in the first area. Double stairs before the reception.
Staff are ok fir questions. Both speak some English and try to help.
The rooms are very basic, no coffee machine or microwave.
Room is clean daily if you wish.
No Netflix Or Utube only one English Chanel for news all day
Close to the U trains train stations and FlixBus .
The city if you explore many beautiful places to see.
People in general don’t offer help though some people speaks English.