Grand Hyatt Mumbai Hotel and Serviced Apartments

5.0 star property
Luxury hotel with spa, near U.S. Consulate General

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Photo gallery for Grand Hyatt Mumbai Hotel and Serviced Apartments

Exterior
Lobby
Courtyard
Executive lounge
Exterior
Grand Hyatt Mumbai Hotel and Serviced Apartments, where modern luxury meets family-friendly charm. Enjoy a rejuvenating massage at Club Oasis Spa or take in the stunning views from the rooftop pool. The little ones will love the playground while you unwind with yoga classes or explore shopping on site.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Pet friendly
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • 2 coffee shops/cafes
  • Massage/treatment rooms

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
$152 nightly
The total price is $180
Nov 8 - Nov 9
Total with taxes and fees

Why we love this property

Wellness and relaxation
A full-service spa offers treatments from aromatherapy to facials in couples or private rooms. Visitors enjoy a sauna, steam room, and yoga classes.
Artistic city sanctuary
Wander through this luxury hotel's tranquil garden. Marvel at curated decor and captivating artwork in the gallery nestled in the city center.
Foodie's paradise
Culinary adventures await at 5 restaurants and 2 cafes. A bar completes the scene. Taste Chinese cuisine or start mornings with buffet breakfast.

Room options

Available filters for rooms
Showing 49 of 49 rooms

One Bedroom Grand Apartment

  • Sleeps 2

Three Bedroom Apartment

  • Sleeps 7

Verandah King Suite

  • Sleeps 3

Club Room, 2 Twin Beds

7.8 out of 10
Good
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
HDTV
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed

8.0 out of 10
Very good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
HDTV
  • 436 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Diplomatic)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 926 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Grand Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 560 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite (Grand)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 840 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Verandah)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 689 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Grand Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 1679 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Apartment, 1 Bedroom, Patio

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 810 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Apartment, 2 Bedrooms (Verandah)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 1348 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 1368 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 2357 sq ft
  • 3 bedrooms
  • Sleeps 9
  • 1 Queen Bed and 2 Twin Beds

Diplomatic Suite

  • Sleeps 3

Presidential Suite

  • Sleeps 4

Grand Executive Suite

  • Sleeps 3

Club Room, 1 King Bed, Patio

Highlights

Patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Twin Beds, Patio

Highlights

Patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 427 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 396 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

One Bedroom Apartment

  • Sleeps 2

One Bedroom Verandah Apartment

  • Sleeps 2

One Bedroom Patio Apartment

  • Sleeps 2

Two Bedroom Apartment

  • Sleeps 4

Two Bedroom Grand Apartment

  • Sleeps 4

Two Bedroom Verandah Apartment

  • Sleeps 4

Verandah King Suite Non smoking

  • Sleeps 3

Diplomatic Suite Non Smoking

  • Sleeps 2

Grand Executive Suite Non Smoking

  • Sleeps 2

King Room Non smoking

  • Sleeps 3

Twin Room Non Smoking

  • Sleeps 2

Club Twin Room Non smoking

  • Sleeps 2

Club King Room Non smoking

  • Sleeps 3

Club King Room with Patio Part smoking

  • Sleeps 3

Club Twin Room With Patio Part Smoking

  • Sleeps 2

Club Queen Room with Patio Part smoking

  • Sleeps 3

Courtyard King

  • Sleeps 3

Courtyard Queen

  • Sleeps 3

King Room

  • Sleeps 3

Twin Room

  • Sleeps 2

Queen Room

  • Sleeps 3

Club Twin Room

  • Sleeps 2

Club King Room

  • Sleeps 3

Club Queen Room

  • Sleeps 3

Grand King Suite

  • Sleeps 3

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About the neighborhood

Map
Bandra Kurla Complex vicinity, Off Western Express Highway, Vakola, Mumbai, Maharashtra, 400 055

What's nearby

  • U.S. Consulate General - 3 min drive - 2.3 km
  • MMRDA Grounds - 3 min drive - 3.0 km
  • Jio World Convention Centre - 3 min drive - 2.7 km
  • Juhu Beach - 4 min drive - 3.7 km
  • Lilavati Hospital - 5 min drive - 6.1 km

Getting around

  • Chhatrapati Shivaji International Airport (BOM) - 15 min drive
  • Mumbai Khar Road Station - 4 min drive
  • Mumbai Santacruz Station - 17 min walk
  • Bandra Terminus Station - 27 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Fifty Five East - ‬1 min walk
  • ‪Hotel Regency - ‬11 min walk
  • ‪Vienna - ‬5 min walk
  • ‪Swagat Bar and Restaurant - ‬10 min walk
  • ‪Turning Point - ‬8 min walk

About this property

Grand Hyatt Mumbai Hotel and Serviced Apartments

Located just 4.4 mi (7.1 km) from the airport, Grand Hyatt Mumbai Hotel and Serviced Apartments offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and China House, one of 5 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a health club. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 648 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls and litter boxes available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Free secured onsite valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 5 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Private dining
  • 24-hour room service

Traveling with children

  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Toys

What to do

  • Yoga classes
  • Shopping

Working away

  • Business center
  • 5 meeting rooms
  • Conference center (11571 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free pool cabanas
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Art gallery on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Wheelchair accessible
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Visual alarms in hallways
  • Sign language-capable staff
  • Wheelchairs available on site
  • Magnifying mirror
  • Accessible bathtub
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room

Room amenities

Be entertained

  • DVD player
  • 40-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Office
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Club Oasis Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

China House - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Fifty Five East - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Soma - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Celini - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Juniper Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately INR 1450 per person
  • Airport shuttle service is offered for an extra charge of INR 2200 per person (one-way)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for INR 1500.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of INR 5000 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Grand Hyatt Mumbai
Grand Hyatt Mumbai Hotel
Mumbai Grand Hyatt
Grand Hyatt Hotel Mumbai
Grand Hyatt Mumbai Hotel Mumbai (Bombay)
Mumbai Hyatt
Grand Hyatt Mumbai Hotel Serviced Apartments
Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel
Grand Hyatt Mumbai Hotel and Serviced Apartments Mumbai
Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel Mumbai

Frequently asked questions

Does Grand Hyatt Mumbai Hotel and Serviced Apartments offer free cancellation for a full refund?

Yes, Grand Hyatt Mumbai Hotel and Serviced Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hyatt Mumbai Hotel and Serviced Apartments?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Grand Hyatt Mumbai Hotel and Serviced Apartments?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of INR 5000 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Grand Hyatt Mumbai Hotel and Serviced Apartments?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Grand Hyatt Mumbai Hotel and Serviced Apartments?

Yes, an airport shuttle is available. The charge is INR 2200 per person one-way.

What are the check-in and check-out times at Grand Hyatt Mumbai Hotel and Serviced Apartments?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at Grand Hyatt Mumbai Hotel and Serviced Apartments and nearby?

Onsite recreation at Grand Hyatt Mumbai Hotel and Serviced Apartments includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Hyatt Mumbai Hotel and Serviced Apartments also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Grand Hyatt Mumbai Hotel and Serviced Apartments?

Yes, there are 5 onsite restaurants, featuring Chinese cuisine.

Does Grand Hyatt Mumbai Hotel and Serviced Apartments have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Grand Hyatt Mumbai Hotel and Serviced Apartments like?

Grand Hyatt Mumbai Hotel and Serviced Apartments is in Santacruz, a short 8-minute walk from University of Mumbai.

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Grand Hyatt Mumbai Hotel and Serviced Apartments Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Food
Lobby
Airport
Family friendly
Location
Restaurant
Room service

What guests liked

  • The property offers various dining options with fantastic restaurants and excellent service. (5 reviews)
  • Breakfast was described as excellent, delicious, and had a wide range of options. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Loved the central location the staff and the beds are brilliant for great sleep
Amit, 2-night trip

10/10 Exceptional

Great place
Chakusola, 2-night trip

10/10 Exceptional

Absolutely worth the trip. Hotel was amazing
Raminder, 6-night trip

10/10 Exceptional

The staff was friendly and accommodating.
Donald, 4-night trip

8/10 Very good

Room may need to be refreshed.
11-night trip

10/10 Exceptional

great staff
shemina, 2-night trip

8/10 Very good

Service was good allround a good experience
Pritam, 5-night trip

10/10 Exceptional

This is an excellent property for individuals, family and corporates. Very good location, excellent food and top notch service.
Abhilash, 2-night trip

10/10 Exceptional

We had an excellent stay here for 2 days. It’s conveniently located close to the airport. The staff and service was very good at the front desk and in the on-site restaurants. The property is nicely maintained and clean. The staff at the breakfast restaurant was excellent.
Parag, 3-night trip

6/10 Good

Had a sick child with special restricted food/diet. They refused to heat up outside food. It costs you nothing to help use a microwave. Beautiful hotel. Baggage help was very nice.
Vijay, 3-night trip

10/10 Exceptional

Very good service
Kiran, 1-night trip

8/10 Very good

To big, but not far from airport
Simon, 1-night trip

10/10 Exceptional

Over all was very good
Vipul, 3-night trip

10/10 Exceptional

Great Club Service

I found Sanjana Lokhande extremely supportive in the Club lounge and she looked after us very well. She was a credit to the Hyatt brand, well done
Navjot, 1-night trip

10/10 Exceptional

Second stay in August 2022 (had been 4 years earlier). Multi-cuisine breakfast, Asian Fusion dining, swimming pool, rooms, convenience to airport - what's not to like?? We will be back!!
Sanjeev, 2-night trip

10/10 Exceptional

I booked this property for my family. They had to stay only overnight. However, they really liked the space. The apartment is quite spacious and with all necessary amenities. Would definitely recommend it.
Zankhana, 1-night trip

10/10 Exceptional

Great great great! Staff is too good especially Bhavesh, Anuja, and many others! They will go out of their way to make sure you are comfortable Haven’t had a better hotel stay really! Breakfast is a must - the amount of options that have are brilliant :)
Suraj, 3-night trip

8/10 Very good

Overall great stay for a few days. The property is very well kept, very central and easy to get to transportation as needed. Staff are very friendly and kind. Breakfast buffet had many good options. Room service was generally good (don’t recommend the belly of pork, so much soft barely cooked fat). The bed was super comfortable and pillows just right. Water pressure in the shower excellent. Only major complaint was the loudness of the on site club. Was so loud for hours that we couldn’t sleep. Possibly because of the location of our room? Our friends on the other side of the hotel did not have the same issue.
Tara, 4-night trip

4/10 Fair

Challenging check in and had to push staff to get things moving quickly even though I had three children falling asleep in the foyer
Thomas, 1-night trip

8/10 Very good

I have there before but this time checking in took a long time, bags to room took 3 phone calls and 20 minutes to arrive. Good part was Service delivered by Abhijeet and Ganga dyring breakfast as attention to detail and customer service was above and beyond was was very much appreciated
Mr Pritam, 2-night trip

6/10 Good

Don’t use the laundry!!

Nice hotel, a lot of amenities but I put a small wash through laundry and got charged £120 for it. Do NOT use the laundry, the prices are worthy of a scam even for back home. Also rooms are on the very low-end of 5-star.
Jules, 2-night trip

8/10 Very good

Was not advised anytime in advance that renovations was taking place between 9am to 9pm on different floors so noise was a bit of a inconvenience.
Mr Pritam, 3-night trip

2/10 Poor

Wost stsy at this hotel in years. Garbage smell of rotting food in the hallway, totally run down rooms. Beds you can feel the springs. Bed sheets and duvet are totally used over the years and not replaced. Rooms are run down, furniture so old very uncomfortable to use. Airport pickup was confirmed and no.one was there to pick up. Disgusting and will never ever stay here
Aslam, 4-night trip

6/10 Good

I recently stayed at Grand Hyatt and had a mixed experience. While there were some highlights, there were also areas that could use improvement. Firstly, I found the bed to be incredibly comfortable, which made for a great night's sleep. The room itself was very clean and well-maintained, which I appreciated. However, I was disappointed with the service staff during my stay. They did not assist with my bags, which I expected would be part of the service. This lack of assistance was frustrating and detracted from my overall experience. Additionally, I felt that the food selection for breakfast could be improved. While there were some options available, a wider variety would enhance the dining experience for guests. Overall, while my stay had its positives, I believe that with improvements in service and breakfast options, Grand Hyatt could provide an even better experience for its guests.
Suketu, 6-night trip

6/10 Good

It took forever to check in to the property only to find out that the type of room we booked was unavailable. They downgraded the room while checking in even though we paid more for the room upgrade. Had to call the property manager and argue for 30 mins just to get an upgrade to an apartment which was all the way on the other side of property. Never coming back here again.
Ganesh, 3-night trip