Surrounded by the beauty of Los Sabinos, La Reserva Chapala Resort offers a tranquil retreat with a poolside bar, garden, and restaurant. Enjoy an outdoor pool and children's pool with sun loungers or simply unwind at the bar.
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15
Check-out time is noon
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Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
DONE
Other information
Designated smoking areas
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La Reserva Chapala Resort Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
View
Lake
Location
Room
Bedrooms
Air conditioning
Children
Reviews
10/10 Exceptional
Feb 24, 2025
Great view, a relaxed atmosphere and nice facilities.
Javier
Javier, 1-night trip
10/10 Exceptional
Apr 23, 2025
The hotel has a beautiful view. Staff is very pleasant and attentive. During the week it is pretty empty, it seems to pick up during the weekend. I solo traveled for a wedding and I felt pretty safe.
Adriana
Adriana, 4-night trip
10/10 Exceptional
Mar 29, 2024
Excellent place to relax and disconnect, great property, great staff, great food
Gabriela
Gabriela, 2-night trip
10/10 Exceptional
Feb 26, 2024
Beautiful hotel, great view of the lake
HIRAM
HIRAM, 1-night trip
10/10 Exceptional
Oct 16, 2023
It was beautiful, clean and the staff were very helpful.A great ,quiet place to relax.
Patrick
Patrick, 3-night trip
8/10 Very good
Dec 23, 2024
Na
Any
Any, 2-night trip
8/10 Very good
Aug 5, 2023
Very nice hotel. Great price
Sergio
Sergio, 2-night trip
8/10 Very good
Feb 19, 2023
Stunning location on the lake with gorgeous views!
David
David, 1-night trip
10/10 Exceptional
Jan 8, 2023
We loved everything about this property. Will come back and tell our friends about this resort. We highly recommend this place to everyone.
Karla
8/10 Very good
Jul 31, 2024
We had a great experience overall. Our only complain is the layout of the badroom in the room. It is not cool not to have privacy…
Susana
Susana, 2-night trip
10/10 Exceptional
Mar 6, 2023
We found the property in a search with several others and not knowing the area or what to expect it looked to be the best choice. It was beautiful, the staff was very friendly and the food and drinks outstanding. We chose the deluxe lake view room and it was perfect. Definitely want to return and stay again. Sad we only had one night to stay there.
James
James, 1-night trip
2/10 Poor
Jun 10, 2024
There was a cucaracha in the restroom
Paola Mariana
Paola Mariana, 1-night trip
8/10 Very good
Jul 21, 2024
Restaurant and bar were closed. Jacuzzi was dirty. No services due to low season. It would have been nice to know ahead of time. We were the only ones at the hotel.
Gloria
Gloria, 1-night trip
10/10 Exceptional
Jan 29, 2024
I would stay here 100 times more. The pictures do not to it justice it is a beautiful property with an amazing view of the lake. Beds are comfy and food is very good. Staff was exceptional. Had to take many taxis and the hotel staff called them for us every time. And a tip if you pay your taxi driver a little bit more they will come back for you. Location was great just a few minute drive to lots of shopping and food. We had friends that biked from the hotel to shopping and they loved it. STAY HERE! You won’t be disappointed!!
Ally
8/10 Very good
Jan 2, 2023
Positive feedback:
• hotel is well-kept.
• beautiful location
•comfortable bed
• new construction
• wonderful garden with a bar and great common areas/ammenities to hang out with your family or friends at the lounge bar or pool area.
Things to improve:
• black out curtains to be installed or at least fix the current shutters to prevent light from coming in.
• there was a lot of noise from all the families with kids and babies, so not a very peaceful place to rest, if that’s what you’re looking for.
• bathroom should be converted into a separate unit from bedroom (no privacy)
• toilet walls so filthy with dry vomit
• not always someone at front desk
Enrico
2/10 Poor
Apr 14, 2023
The property is gorgeous. Check in was a nightmare. Check in is from 2-4pm. We arrived at 3:30 and our room was not ready. Waited 30min. The receptionist was very arrogant and had a higher than though attitude, very judgmental and pretentious. We were a group of 10 and she was interrogating everyone about how many ppl in each room even though we booked enough rooms to accommodate us all. She just had an issue with our group, borderline racist. Will never book here again.
Maria A
Maria A, 1-night trip
4/10 Fair
May 3, 2023
No Walls in Room Bathroom
The staff wasn't at their post and it took 20 minutes for them to open the second security gate. The guard at the first station couldn't even reach them. When I checked in the gentleman at the front counter said it was because of faulty phones but then a call came in right in front he and I. He realized he was caught in a lie and then just handed me a keychain with things dangling from it and said your room is "T" and "There's no breakfast". One of the cleaning ladies outside my room explained that the white creidt card looking thing on they keychain was for the entry gate and the other object was for the room safe. The code-lock option doesn't work so that key/chuck can be copied. Lastly, and more importantly, the room has no complete walls and there is no privacy for your most private moment. There's also no air conditioning and only a fan above the bed. So even in the makeshift two-walled bathroom receives no air. The cleaning service also left pink stickies on a table saying "thanks for tipping". Here's a tip: that's tacky. Wouldn't stay there again. One and done!
Efren
Efren, 1-night trip
8/10 Very good
Jul 8, 2025
Están muy bien las áreas comunes y el servicio, pero su gran problema son las habitaciones. Están limpias pero el colchón está un poco duro y lo más incómodo es que el WC no tiene puerta. No hay ningún tipo de privacidad.
Verified traveler
1-night trip
10/10 Exceptional
Jun 28, 2025
Alan
Alan, 2-night trip
10/10 Exceptional
Jun 1, 2025
Bryanda Alicia
Bryanda Alicia, 1-night trip
10/10 Exceptional
May 27, 2025
Mario
Mario, 1-night trip
10/10 Exceptional
May 22, 2025
Me encantó el lugar, muy tranquilo, hermosa vista a la laguna, muy limpio, hotel hermoso, la atención excelente y la comida deliciosa, definitivamente si regreso
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
May 12, 2025
lina otilia
lina otilia, 1-night trip
10/10 Exceptional
Apr 18, 2025
Buen lugar para una estancia tranquila
Ulises
Ulises, 1-night trip
8/10 Very good
Apr 14, 2025
RECOMENDADO
Muy bien, disfrutamos mucho la estancia.
Solo que el restaurante no tiene mucha variedad y cierra temprano, y te quedas sin servicio.
El ambiente es muy tranquilo, para disfrutar y despejarte.
Si no buscas fiesta es lo mejor!