The Parkgate Hotel, located close to Cardiff Castle and St. David's Hall, offers a luxurious retreat with a coffee shop/cafe, bar, dry cleaning/laundry services and an on-site spa where you can unwind with massages or body wraps. With great dining options including The Sorting Room brasserie and gym to keep you active during your stay.
Cardiff International Airport (CWL) - 42 min drive
Bristol International Airport (BRS) - 87 min drive
Cardiff Central Station - 7 min walk
Cardiff (CFW-Cardiff Train Station) - 7 min walk
Cardiff Queen Street Station - 11 min walk
Restaurants
McDonald's - 2 min walk
The Cottage - 2 min walk
Lezzet - 1 min walk
BrewDog Cardiff - 1 min walk
Taco Bell - 2 min walk
About this property
The Parkgate Hotel
The Parkgate Hotel offers a great location, putting you within just a 10-minute walk of Principality Stadium and Cardiff Castle. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. Other highlights at this eco-certified hotel include a fitness center and a bar/lounge. Fellow travelers say great things about the comfortable beds and helpful staff.
Languages
English, Welsh
At a glance
DONE
Hotel size
169 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Working away
3 meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Fitness center
Full-service spa
Massage/treatment rooms
Banquet hall
Traditional architecture
Room amenities
Be entertained
49-inch LED TV
Home comfort
Air conditioning and heating
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Spa
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
The Sorting Room - Onsite brasserie. Reservations are required.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 28.00 for adults and GBP 14.00 for children
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff
Frequently asked questions
Does The Parkgate Hotel offer free cancellation for a full refund?
Yes, The Parkgate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Parkgate Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Parkgate Hotel?
Sorry, there's no onsite parking at The Parkgate Hotel.
What are the check-in and check-out times at The Parkgate Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at The Parkgate Hotel and nearby?
The Parkgate Hotel has a spa and a fitness center.
Are there restaurants at or near The Parkgate Hotel?
Yes, there's an onsite restaurant, The Sorting Room.
What's the area around The Parkgate Hotel like?
The Parkgate Hotel is in Cardiff City Centre, a short 7-minute walk from Cardiff Central Station and 3 minutes' walk from Principality Stadium. Travelers say the local area is very central perfect for shopping.
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The Parkgate Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Restaurant
Bed
Food
Spa
Bar
Parking
What guests liked
Breakfast was consistently described as excellent, with a wide choice and great quality. (83 reviews)
The property's dining options, including the Sorting Room restaurant, offered delicious meals and exceptional service. (13 reviews)
The property gym is well-equipped and excellent, providing a great workout experience. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 28, 2025
Beautiful and would stay here again
Nicole
Nicole, 2-night trip
10/10 Excellent
Aug 2, 2025
Very good hotel
Zhiheng
Zhiheng, 1-night trip
10/10 Excellent
Jul 23, 2025
A lovely hotel with a great restaurant. Would definitely book again and unlikely to go anywhere else whem visiting cardiff.
Tshepo
Tshepo, 1-night trip
10/10 Excellent
Jul 14, 2025
A lovely hotel with lovely staff, thank you so much
David
David, 1-night trip
10/10 Excellent
Jul 10, 2025
Centrally located within easy walking distance of Cardiff castle, bars, restaurants, shopping etc
Stephen
Stephen, 1-night trip
10/10 Excellent
Jun 20, 2025
Lovely hotel.
Hannah
Hannah, 1-night trip
10/10 Excellent
Jul 11, 2025
What a room and what gorgeous food we had in the restaurant, we were made to feel very special and I cannot wait to come here again
Rhian
Rhian, 1-night trip
10/10 Excellent
Jul 19, 2025
We had the most amazing time
Sharon
Sharon, 1-night trip
10/10 Excellent
Jul 12, 2025
Check in was super easy and staff were very helpful. The room was excellent
Denva
Denva, 1-night trip
10/10 Excellent
Aug 1, 2025
Exactly what was needed to make our stay in Cardiff an excellent one. The food options for the restaurant are mostly available as room service and the quality is no less if you decide to dine in the extreme comfort of your room. The Spa is definitely worth a visit, my massage was muscle melting and I will definitely be staying here again.
Erika
Erika, 3-night trip
10/10 Excellent
May 20, 2025
Brilliant stay
Joe
Joe, 1-night trip
10/10 Excellent
Jul 11, 2025
Had a great stay here. Staff were so friendly and helpful. Room was as beautiful clean and spacious. Would definitely recommend
Sue
Sue, 1-night trip
10/10 Excellent
Jun 15, 2025
A super hotel.
Alison
Alison, 1-night trip
10/10 Excellent
Jun 26, 2025
Great hotel with friendly staff. Very close to the station and the Principality stadium. Our room had a lovely view of Cardiff castle
Rebecca
Rebecca, 1-night trip
10/10 Excellent
May 18, 2025
Lovely hotel…. Very pleasant staff great location for shops and sight seeing!😀
Ceri
Ceri, 1-night trip
10/10 Excellent
Jun 7, 2025
Beautiful hotel in a great central location. Lovely comfy bed with quality linen, modern and stylish bathroom and very spacious. The staff were very friendly and we enjoyed our drink in the bar.
Tanya
Tanya, 1-night trip
10/10 Excellent
May 7, 2025
Amazing location!
Amazing!
As always a quality stay and the location and customer care was superb
Richard
Richard, 1-night trip
10/10 Excellent
Apr 5, 2025
Great hotel in a perfect location to enjoy Cardiff.
Ronald
Ronald, 5-night trip
10/10 Excellent
May 30, 2025
This is the second time we have stayed at The Parkgate, it is a lovely hotel in a great location, walking distance to shops and restaurants. The rooms are clean and offer everything you need, with a comfy bed!
Nicola
Nicola, 1-night trip
10/10 Excellent
Jun 11, 2025
Location was great. A few minutes away from train station and a couple of minutes away from city centre. Hotel itself was great and properly maintained. Breakfast was very good. Overall great hotel.
Sean
Sean, 4-night trip
10/10 Excellent
May 4, 2025
Staff at check in were very helpful, room was excellent coffee very good and breakfast was good quality with great choices
Steven
Steven, 1-night trip
10/10 Excellent
Apr 26, 2025
Nice old heritage hotel.
Rosemary
Rosemary, 4-night trip
8/10 Good
Jul 8, 2025
Very nice hotel - would have given 5 stars but was a little disappointed that the room was declared as deluxe when there was barely room around the bed. Bathroom was lovely though. Breakfast was also very good and all staff were professional.
Andrew
Andrew, 1-night trip
10/10 Excellent
Apr 22, 2025
The spa is spectacular!
Natasha
Natasha, 1-night trip
10/10 Excellent
Jun 14, 2025
Building is amazing very central location attention to details lovely. Staff were absolutely fantastic nothing was too much trouble. It's a must staff if in cardiff