Hotel Illa D'Or

4.5 star property
Luxury beachfront hotel with spa, near Pollensa Port

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Photo gallery for Hotel Illa D'Or

2 restaurants, lunch, dinner served; Mediterranean cuisine
Winery
Seasonal outdoor pool, open 8 AM to 8 PM, pool umbrellas
2 restaurants, lunch, dinner served; Mediterranean cuisine
Superior Double Room, Sea View | Beach/ocean view
Overlooking the sparkling Mediterranean Sea, Hotel Illa D'Or offers a tranquil retreat near Pollensa Port. Unwind with al fresco dining at one of two on-site restaurants or relax by the swimming pool surrounded by umbrellas. The helpful staff has left a lasting impression on previous guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Sauna
  • Beach towels
  • Seasonal outdoor pool
  • Hot tub
  • Pool bar

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Living room
  • Television
  • Garden
$145 nightly
The total price is $162
Nov 7 - Nov 8
Total with taxes and fees

Why we love this property

Beach access and more
Perched on the beach and boardwalk, this hotel offers pristine bay views. Beach towels are provided, with windsurfing adventures nearby.
Poolside luxury
This luxury hotel offers a seasonal outdoor pool with a hot tub. The pool area features umbrellas for shade and a poolside bar for refreshments.
Serene spa getaway
Sauna and hot tub sessions complement full-service spa experiences at this waterfront hotel. Body treatments, massages, and facials restore balance.

Room options

Available filters for rooms
Showing 15 of 15 rooms

Double Room, Balcony

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Minibar
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double Room, Balcony, Partial Sea View (2 adults)

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Minibar
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Studio, Terrace, Annex Building

8.8 out of 10
Excellent
(5 reviews)

Highlights

Terrace
Air conditioning
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Double Room, Balcony, Sea View

8.6 out of 10
Excellent
(10 reviews)

Highlights

Balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Minibar
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double Room, Balcony, Partial Sea View (2 adults + 1 child)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Satellite channels
In-room safe
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Double Room, Balcony, Partial Sea View (3 adults)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Satellite channels
In-room safe
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Club Apartment, Terrace, Annex Building (2 adults + 1 child)

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Club Apartment, Terrace, Annex Building (2 adults + 2 children)

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Club Apartment, Terrace, Annex Building (3 adults)

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Club Apartment, Terrace, Annex Building (3 adults + 1 child)

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Club Apartment, Terrace, Annex Building (4 adults)

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double Room, Mountain View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room, Sea View

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Club Apartment, Terrace, Annex Building (2 adults)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Terrace
Air conditioning
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Passeig de Colon, 265, Port de Pollenca, Pollenca, Mallorca, 7470

What's nearby

  • Playa del Port de Pollença - 3 min drive - 1.8 km
  • Pollensa Port - 5 min drive - 2.5 km
  • Formentor Beach - 8 min drive - 6.3 km
  • Alcúdia Port - 17 min drive - 14.0 km
  • Alcúdia Beach - 17 min drive - 14.0 km

Getting around

  • Palma de Mallorca Airport (PMI) - 68 min drive
  • Muro Station - 27 min drive
  • Inca Station - 28 min drive
  • Lloseta Station - 31 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Gran Cafe 1919 - ‬15 min walk
  • ‪Holibikes - ‬9 min walk
  • ‪Cappuccino - ‬12 min walk
  • ‪Dakota - ‬13 min walk
  • ‪La Cantina Del Moll Nou - ‬4 min drive

About this property

Hotel Illa D'Or

Hotel Illa D'Or puts you just a 5-minute drive from Pollensa Port. Guests can visit the spa to be pampered with massages, facials, or body treatments, and Restaurante 1929, one of 2 restaurants, serves dinner. This luxurious hotel also features a poolside bar, a health club, and a fitness center. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Lifeguard on site

What to do

  • On the beach
  • Tennis
  • Hiking/biking trails nearby
  • Windsurfing nearby

Working away

  • Business center
  • Meeting room
  • Conference space (861 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach towels
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1929
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Health club
  • Seasonal outdoor pool
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 26-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

Dining

Restaurante 1929 - This restaurant serves dinner only.
La Terrassa - This fine-dining restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Gin and Tonic Corner - Onsite cocktail bar. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 13.50 per person
  • Airport shuttle service is offered for an extra charge of EUR 50 per person (one-way)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 8 PM
  • The seasonal pool is open from March to October
  • Guests under 16 years old are not allowed in the swimming pool
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Illa
Hotel Illa d'Or
Hotel Illa d'Or Pollensa
Illa d'Or
Illa d'Or Hotel
Illa d'Or Pollensa
Illa Hotel
Hotel Illa D'Or Hotel
Hotel Illa D'Or Pollensa
Hotel Illa D'Or 4**** Sup
Hotel Illa D'Or Hotel Pollensa

Frequently asked questions

Does Hotel Illa D'Or offer free cancellation for a full refund?

Yes, Hotel Illa D'Or does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Illa D'Or?

Yes, there's a seasonal outdoor pool. Guests have pool access from 8 AM to 8 PM.

Are pets allowed at Hotel Illa D'Or?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Illa D'Or?

Sorry, there's no onsite parking at Hotel Illa D'Or.

Is airport shuttle service offered by Hotel Illa D'Or?

Yes, an airport shuttle is available. The charge is EUR 50 per person one-way.

What are the check-in and check-out times at Hotel Illa D'Or?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Hotel Illa D'Or and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Illa D'Or also has a seasonal outdoor pool and a sauna, as well as a health club and a garden.

Are there restaurants at or near Hotel Illa D'Or?

Yes, there are 2 onsite restaurants, featuring alfresco dining and Mediterranean cuisine.

What's the area around Hotel Illa D'Or like?

Hotel Illa D'Or is a short 19-minute walk from Playa del Port de Pollença and 6 minutes' walk from Playa d'Albercuix.

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Reviews

Hotel Illa D'Or Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as superb, copious, delicious, and fantastic with a wide variety of options. (22 reviews)
  • The pool area was lovely, with some even having wonderful plants, sun visits, and gazebos available. (6 reviews)
  • The property's restaurants and dining options were consistently praised for serving excellent food and providing a great atmosphere. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Breakfast
Food
Restaurant
View
Apartment
Sea
Balcony

Reviews

10/10 Exceptional

Great Hotel

As usual a super place for a holiday
Michael, 4-night trip

10/10 Exceptional

Superb hotel in a special location
Philip, 1-night trip

10/10 Exceptional

Very nice hotel Beautiful location
Mark, 5-night trip

10/10 Exceptional

Beautiful hotel, amazing holiday
Natalie, 7-night trip

10/10 Exceptional

Really nice place, totally worth the money. Staff are super nice, food options are great, the spa service are excellent.
Jose, 3-night trip

10/10 Exceptional

A great hotel with staff who ensure you are well cared for and make you feel special. We have visited on many occasions and always have a wonderful time. Rooms are spacious and the food is excellent.
CRAIG, 9-night trip

10/10 Exceptional

Lovely hotel in a quiet and very scenic location. Fantastic food and super efficient and friendly staff. Will definitely return.
Beverley, 3-night trip

10/10 Exceptional

Fantastic
Nathan, 3-night trip

10/10 Exceptional

Extraordinary. Friendliest staff, great food and grandiouse place directly at the Sea.
Helmut, 13-night trip

10/10 Exceptional

Highly recommend

Amazing stay. The fine-dining on the sea edge was stunning and a real treat. The sea view from our room was glorious. Room was a good size, great bathroom.
Derek, 3-night trip

10/10 Exceptional

What a lovely hotel. The views are spectacular, the staff were all so friendly. We were particularly impressed by the buffer breakfast. Best we’ve ever had. Thank you for a wonderful stay and see you next season x
Claire, 1-night trip

4/10 Fair

We stayed at 5 hotels in our house search on the island of Mallorca 2024 Honestly, this was the worst one without doubt. Having spent €500 we had high hopes , but sadly it was not to be. In summary… Reception staff, average at best. Room, the worst room we stayed in the whole of Mallorca, it smelt , bathroom tired, zero view, it was clean however. Bar staff not happy, On check out they really were not bothered, pay the bill and leave. No nice touches as you arrive/leave eg bottle of fizz in the room , sentenced candle when you leave etc. all other Mallorca hotels did something. Very disappointed, felt like it was living on past reputation, happy to be contacted if the hotel is at all interested, which I doubt. Without doubt, average at best
jonathan, 1-night trip

4/10 Fair

The problem with this property was the lack of value for money. The room size is disappointing for 600 euros per night. There was no complimentary water in the room, bathroom accessories and towels poor quality. The restaurant was fully booked for 4 nights after we requested a table yet the need to book was not advised at check in. The TV room had a persistent bad smell ( very similar to urine) - the staff were made aware and seemed to be trying to find out what was causing it. Given the room was required to watch Wimbledon it was most unpleasant. Many guests were complaining about poor service, there were simply not enough of them at busy times. On the positive side: the staff very friendly and helpful, the breakfast food and range was excellent and the location of the hotel is very good. Sadly the overall experience was not worth the cost.
Susan, 7-night trip

10/10 Exceptional

The hotel is really wonderful. The location is perfect, the staff is nice, breakfast is amazing. Overall really good value for money
Anne-Sophie, 7-night trip

10/10 Exceptional

Un séjour incroyable !

Un des plus bel hotel que j'ai pu fréquenter. Une sorte de magie opère dès que vous pousser les portes de l'établissement. Un service millimétré, une atmosphère unique, un bar et un restaurant d'excellente qualité, le tout "les pieds dans l'eau" :-) Nous reviendrons !
Julien, 2-night trip

10/10 Exceptional

Great 4-star hotel with nice location within walking distance to Pollenca.
Christina, 2-night trip

10/10 Exceptional

Exceptionnel

Its with delight that we return to Ila d Or hotel. Antonio providing above and beyond service. Exceptional as usual.
Isabelle, 14-night trip

10/10 Exceptional

A new favourite

A wonderful hotel and a definite new family favourite. The staff were exceptional, so friendly and helpful. The facilities were brilliant. And the food in the restaurant was wonderful, especially at dinner.
Catherine, 10-night trip

10/10 Exceptional

Beautiful hotel! The staff was very friendly and accommodating. Treat yourself to the boat ride with Frank. He was wonderful!
View from the lobby
Denise, 2-night trip

10/10 Exceptional

Great hotel, staff very professional and helpful, great facilities if you’re cycling, also beautiful outdoor seating areas. Looking forward to going again!
Stephen, 4-night trip

6/10 Good

Nice Hotel, poor apartments.

Really nice hotel. We opted for the Apartments which were not in fitting with the start rating of the hotel. Basic, low quality accommodation which was not good value.
David, 7-night trip

10/10 Exceptional

Thoroughly recommend. We had a small but well appointed sea view room with a private balcony perfect for sun bathing. All the staff were amazing, a truly special hotel
Neil, 5-night trip

10/10 Exceptional

Checking staff, wow. Breakfast, wow wow, Room, wow, wow, wow Fantastic holiday but we did get the best room in the hotel. Definitely a 3 wow holiday!
Richard, 4-night trip

10/10 Exceptional

Exceptional service from checkin to checkout! Eduardo was extremely helpful, as was Santi, upon arrival. The restaurant meals were excellent and the staff was first class!
Stephen, 2-night trip

10/10 Exceptional

We love this hotel and would always come back. The staff is super friendly, the breakfast is great and the location right on the water is just perfect. Also the closeness to Cap Formentor is special, especially when you are a cyclist.
Bentje, 8-night trip