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Hotel Goldener Adler, BW Signature Collection

4.0 star property
Innsbruck hotel with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Hotel Goldener Adler, BW Signature Collection

Lunch and dinner served, international cuisine
Traditional Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes
Reception
Exterior
Terrace/patio
In the heart of Innsbruck City Centre, Best Western Plus Hotel Goldener Adler combines upscale charm with modern comfort. Unwind on the terrace or indulge in international cuisine at Goldener Adler, and discover local art at the on-site gallery. With a library, concierge services, and free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Ski facilities
  • 24/7 front desk
  • Parking available
  • Pet friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Self parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$187 nightly
The total price is $212
Nov 16 - Nov 17
Total with taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 1 Double Bed

Traditional Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Traditional Room, 1 Double Bed

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed | In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 Twin Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

Classic Double Room

  • Sleeps 2

Traditional Double Room

  • Sleeps 2

Classic Twin Room

  • Sleeps 2

Classic Single Room

  • Sleeps 1

Deluxe Double Room

  • Sleeps 2

Similar properties

1 bedroom, premium bedding, in-room safe, free WiFi

Hotel Schwarzer Adler

  • Pet friendly
  • Parking available
  • Free WiFi
  • Bar
9.4 out of 10, Exceptional, 632 reviews
$146 nightly
The price is $168
Nov 9 - Nov 10
Total with taxes and fees
Hotel Schwarzer Adler
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About the neighborhood

Map
Herzog-Friedrich-Strasse 6, Innsbruck, Tirol, 6020

What's nearby

  • Innsbruck Old Town Christmas Market - 2 min walk - 0.2 km
  • Golden Roof - 2 min walk - 0.2 km
  • Maria Theresa Street - 3 min walk - 0.3 km
  • Hofburg - 3 min walk - 0.3 km
  • Seegrube Cable Car - 5 min drive - 2.5 km

Getting around

  • Kranebitten Airport (INN) - 9 min drive
  • Innsbruck Central Station - 13 min walk
  • Innsbruck (IOB-Innsbruck Central Train Station) - 14 min walk
  • Innsbruck West Station - 19 min walk

Restaurants

  • Gelateria Tomaselli
  • Cafe Katzung
  • ‪Gasthaus Goldenes Dachl - ‬3 min walk
  • Kaiser Max
  • ‪FloJos - ‬1 min walk

About this property

Hotel Goldener Adler, BW Signature Collection

Located near a train station, Hotel Goldener Adler, BW Signature Collection is a great choice for a stay in Innsbruck. Guests looking for a bite to eat can check out Goldener Adler, which serves international cuisine and is open for lunch and dinner. Other features include a bar/lounge, a snack bar/deli, and a terrace. The helpful staff and location get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 39 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • During the exterior renovation period, views from some guestrooms will be obstructed.
    • This property is in a car-free zone and can be reached only by foot.
    • Parking for SUVs, RVs, buses, trailers, and large vehicles (over 2.10 meters high) is not available.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 18 per day)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Stair-free path to entrance

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Goldener Adler - This restaurant specializes in international cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.00 per person, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 24 per person

Renovations and closures

The property will be renovating from May 15 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for EUR 59.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Self parking costs EUR 18 per day
  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Best Western Plus Goldener Adler Innsbruck
Best Western Plus Hotel Goldener Adler Innsbruck
Best Western Plus Hotel Goldener Adler
Best Western Plus Goldener Adler
Best Western Goldener Adler
Best Western Innsbruck
Innsbruck Best Western
Best Western Plus Hotel Goldener Adler
Hotel Goldener Adler, BW Signature Collection Hotel
Hotel Goldener Adler, BW Signature Collection Innsbruck
Hotel Goldener Adler, BW Signature Collection Hotel Innsbruck

Frequently asked questions

Are pets allowed at Hotel Goldener Adler, BW Signature Collection?

Yes, pets are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Goldener Adler, BW Signature Collection?

Yes. Self parking costs EUR 18 per day.

What are the check-in and check-out times at Hotel Goldener Adler, BW Signature Collection?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

Is there an onsite casino at Hotel Goldener Adler, BW Signature Collection?

No, this hotel doesn't have a casino, but Casino Innsbruck (9-min walk) and Casino Seefeld (19-min drive) are both nearby.

What is there to do at Hotel Goldener Adler, BW Signature Collection and nearby?

During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking and horseback riding. Additional recreation nearby includes casino gaming.

Are there restaurants at or near Hotel Goldener Adler, BW Signature Collection?

Yes, Goldener Adler offers international cuisine.

What's the area around Hotel Goldener Adler, BW Signature Collection like?

Hotel Goldener Adler, BW Signature Collection is in Innsbruck City Centre, a short 9-minute drive from Kranebitten Airport (INN) and 2 minutes' walk from Cathedral of St. James. Travelers say that the hotel is in a great location.

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Reviews

Hotel Goldener Adler, BW Signature Collection Reviews

9.4

Exceptional

9.6

Cleanliness

9.8

Location

9.6

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • Breakfast was a highlight with many options, great made-to-order eggs, and fresh orange juice. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Room
Building
Ambience
Restaurant
Attraction
Old town

Reviews

10/10 Exceptional

Location was nice
Drew, 1-night trip

10/10 Exceptional

Amazing place. Very kind people. We arrived a couple of hours before normal check in, after long trip from Denmark, but there were no problem for us to check in a bit early. Perfect location, and a perfect restaurant.
Benjamin, 1-night trip

8/10 Very good

Recommended!

This hotel is in a fabulous location and we had a lovely big room, although the bathroom was rather small. I didn't think the bed/pillows were that comfortable, which stopped me from giving full marks, but I would highly recommend this place, which also served a great breakfast. The German woman on reception every afternoon/evening was also particularly helpful and friendly. Definitely worth staying when visiting this gorgeous city.
4-night trip

10/10 Exceptional

Perfect location for the old town sites, shopping, and transportation elsewhere. Very helpful staff, nice breakfast, & very good rooms. Thoroughly enjoyed our visit.
Tomas, 3-night trip

10/10 Exceptional

Perfect location! This hotel was in a perfect location for old town and accessing the tram/cable car to the top of Innsbruck. Cute unique hotel with lots of character. The room was spacious, clean and the perfect place to rest our head at night. Highly recommend staying here.
Jenna, 2-night trip

8/10 Very good

Nice stay in historic town

It was a nice stay in a historic building with great service at reception and in the breakfast room especially friendly.
Robyn, 4-night trip

10/10 Exceptional

Great vacation!
Cristiano, 4-night trip

10/10 Exceptional

Downtown peaceful stay

Great stay at the edge of old town. A lot of history around the hotel.
Howard, 1-night trip

10/10 Exceptional

Great hotel in a perfect location. In pedestrian area, but parking garage close by is very convenient. Wonderful restaurant onsite.
Rebecca, 1-night trip

10/10 Exceptional

Amazing place

Truly amazing room, fantastic location for everything
p, 1-night trip

10/10 Exceptional

Have you ever had a chance to live at the room where Mozart or Paganini has stayed? Or other mega famous people ( and the list is very long and impressive ). Goldener Adler is a unique hotel which has got its “face”,it has succeeded to preserve the old charm augmented with the modern day comfort.And Austrian people are so friendly and welcoming! The young waiter Karl who we met at the restaurant downstairs was extremely helpful. And yes,trying local cuisine is an absolute must . Can’t wait to return to enjoy Innsbruck and Goldener Adler at Christmas time .
Robert, 4-night trip

10/10 Exceptional

Great location to enjoy Innsbruck on foot. The hotel was very helpful with information about how to go skiing as beginners. Friendly staff always speaking great English which is something we are very grateful for
Paul, 2-night trip

10/10 Exceptional

Comfy and clean. Great location. Friendly staff.
marcel, 1-night trip

10/10 Exceptional

Would thoroughly recommend

Really central to Old Town, friendly staff, and also very helpful. Comfy beds too, so a bonus! 😊. They have an eco policy which if you don’t want your room cleaned every day you get a voucher for the bar, so as only there for three nights we decided to give it a go, what a good idea.
Fiona, 3-night trip

10/10 Exceptional

Highly Recommended

Very much enjoyed. Had a wonderful room. Friendly staff. Great location. Nice restaurant.
Thomas, 3-night trip

10/10 Exceptional

This is a truly unique property. From the minute you walk in the history and charm greets you. Excellent location steps from the Golden Roof and Palace and walkable to everything for a great trip to Innsbruck. Rooms were clean and large. Service was excellent. Definitely would stay again and again.

10/10 Exceptional

Waiting Staff at hotel could have been a bit more attentive. Parking is a negative, but short walk to hotel. Love the atmosphere around tje hotel
Andreas, 1-night trip

10/10 Exceptional

Very historic yet in excellent shape, fine decor, great breakfast, In the heart of old Town historic district. Desk helped us with activities. only the TV didn't work
donovan, 2-night trip

6/10 Good

Nice location but room was not clean

Very nice location in the city center in an historical building. Staff is friendly and helpful. However, the shower was not cleaned with hairballs stuck to the shampoo dispenser and hair on the sheets. We were tired and only stayed for one night so did not bother making a fuzz.
Sverre, 1-night trip

10/10 Exceptional

A
Mark, 3-night trip

10/10 Exceptional

Arrived by train to Innsbruck. Hotel is 3-4 stops by bus and then about a block walk. Very easy. Location couldn’t be better, right in the historic center. Walkable to all the river, main shopping street, restaurants, activities. Staff was helpful, polite and welcoming. The building was built in the 1300s and beautifully restored. Room and bath very comfortable and super clean.
Susana, 3-night trip

10/10 Exceptional

I recently had the pleasure of staying at Hotel Goldener Adler in Innsbruck with my wife, and I can confidently give it a five-star rating. The location is simply perfect, situated close to the river and right by the Golden Roof building, the city's most famous symbol. This historic roof. The hotel building itself shares this rich history, being no younger than the Golden Roof, but has been wonderfully renovated and maintained. We found the hotel to be incredibly convenient, just a five-minute walk to the Nordpark Railway Station's telecabin, designed by the world-renowned architect Zaha Hadid. This made exploring Innsbruck and its surroundings extremely easy. My wife and I stayed in a high-end suite for two nights, and it was an absolute delight. The suite offered beautiful views, a large bathroom, and a nice entry lobby leading to the spacious bathroom. The amenities and attention to detail truly enhanced our stay. We thoroughly enjoyed our time at Hotel Goldener Adler and will definitely choose to stay here again on our next visit to Innsbruck. Highly recommended for anyone looking to experience the charm and history of this beautiful city.

4/10 Fair

Our stay at this hotel was unfortunately well below expectations. From the moment we arrived, the front desk staff were cold and unwelcoming, which set the tone for the rest of our visit. The most frustrating issue was the air conditioning. The hotel controls the temperature, so we had no ability to adjust it from our room. On our first night—during a stretch of nearly 90-degree weather—the air conditioning in our room was broken. Despite repeated calls to the front desk, the staff offered little help. The only solution provided was for someone to manually turn the system on every 30 minutes throughout the night. This required us to keep calling the front desk repeatedly, even waking up the staff member at times because they had forgotten to switch it back on. It was incredibly disruptive and completely unacceptable for any level of hotel, let alone one that positions itself as accommodating to guests. While we understand that things can go wrong, the lack of urgency, empathy, and basic customer service shown by the staff made a bad situation even worse. I would strongly advise others to consider alternative accommodations. Also, they claim to be a 4-star hotel, however, the only amenities in the room were soap and shampoo. No lotion or conditioner. No bellmen either . Moreover, breakfast was not included in the price and cost 24€/person. The hotel did credit us the first night due to the broken air and moved us to another room, but the situation was already fractured.
Courtney, 3-night trip

10/10 Exceptional

Fantastic location, clean, spacious rooms and loads of character!
Roberta, 1-night trip

10/10 Exceptional

Great hotel right in the middle of the old city. Convenient for shopping eating transportation and walkable to about anywhere. The staff was friendly and always helpful.
Steven, 2-night trip