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Prince's Gate Hotel

4.5 star property
Luxury hotel with 2 restaurants, near Polynesian Spa

Choose dates to view prices

Photo gallery for Prince's Gate Hotel

Duchess Suite | 1 bedroom, premium bedding, minibar, in-room safe
Front of property
Premium Two Bedroom Suite (In Adjacent Building) | Private kitchen | Fridge, coffee/tea maker, electric kettle
2 restaurants, breakfast served
Lobby
Located in the heart of the business district, Prince's Gate Hotel offers a serene oasis with 3 outdoor pools and an indoor pool. Soak up relaxation at one of four hot springs or unwind with al fresco dining at one of two restaurants. With free in-room WiFi, a coffee shop/cafe, and helpful staff nearby Polynesian Spa.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 3 outdoor pools and indoor pool
  • Hot springs
  • Breakfast available
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Children's pool
  • Hot tub
  • Pool bar
  • Room service

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels
$102 nightly
The total price is $117
Dec 7 - Dec 8
Total with taxes and fees

Why we love this property

Poolside perfection
The luxury hotel boasts 3 outdoor pools, an indoor pool, and a children's pool. A hot tub, poolside restaurant, and bar complete the aquatic paradise.
Lavish Victorian style
Victorian elegance meets luxury at this hotel nestled in a regional park. The garden, decor, and poolside restaurant create a stunning city center oasis.
Dine your way
Savor diverse culinary options at 2 restaurants with poolside dining. A cafe and bar await, plus in-room champagne service makes every meal special.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building) | 1 bedroom, premium bedding, minibar, in-room safe

Two Bedroom Suite (In Adjacent Building)

8.0 out of 10
Very good
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building) | 1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Suite (In Adjacent Building)

7.6 out of 10
Good
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Room

Designer Room | 1 bedroom, premium bedding, minibar, in-room safe

Designer Room

8.4 out of 10
Very good
(17 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Estate Room

Estate Room | 1 bedroom, premium bedding, minibar, in-room safe

Estate Room

8.8 out of 10
Excellent
(40 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Two Bedroom Suite (In Adjacent Building)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Duchess Suite

Duchess Suite | 1 bedroom, premium bedding, minibar, in-room safe

Duchess Suite

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

  • Sleeps 2

View all photos for Estate Room

1 bedroom, premium bedding, minibar, in-room safe

Estate Room

  • Sleeps 2

View all photos for One Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Suite

  • Sleeps 2

View all photos for Designer Room

1 bedroom, premium bedding, minibar, in-room safe

Designer Room

  • Sleeps 2

View all photos for Two Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

Two Bedroom Suite

  • Sleeps 4

View all photos for Premier Two Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

Premier Two Bedroom Suite

  • Sleeps 4

View all photos for Duchess Suite

1 bedroom, premium bedding, minibar, in-room safe

Duchess Suite

  • Sleeps 2

Similar properties

Deluxe Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

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  • Pool
  • Free parking
  • Free WiFi
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8.2 out of 10, Very Good, 1,034 reviews
$81 nightly
The price is $93
Nov 20 - Nov 21
Total with taxes and fees
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About the neighborhood

Map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010

What's nearby

  • Eat Street - 3 min walk - 0.3 km
  • Tamaki Maori Village - 3 min walk - 0.3 km
  • Rotorua Night Market - 5 min walk - 0.4 km
  • Polynesian Spa - 6 min walk - 0.6 km
  • Rotorua Central Mall - 8 min walk - 0.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Capizzi Pizzeria - ‬5 min walk
  • ‪Pig & Whistle - ‬5 min walk
  • ‪The Vnam Kitchen - ‬4 min walk
  • ‪Fat Dog Cafe & Bar - ‬4 min walk
  • ‪Mac's Steak - ‬5 min walk

About this property

Prince's Gate Hotel

At Prince's Gate Hotel, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Guests can indulge in spa services, and Nellie Budd Restaurant, one of 2 restaurants, serves dinner. Other highlights at this luxurious hotel include 3 outdoor pools, an indoor pool, and a poolside bar. Fellow travelers love the pool and helpful staff.

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options
    • Free offsite parking nearby
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Hot springs
  • Winery tours nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1897
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • 3 outdoor pools
  • An indoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall
  • Victorian architecture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage

Room amenities

Be entertained

  • LCD television
  • Premium digital channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath (no minerals). There are 4 hot springs open between 7:00 AM and 10:00 PM.

Dining

Nellie Budd Restaurant - This poolside restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Duke's Restaurant - This poolside restaurant serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Duke's Bar - This bar serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 30 to 30 for adults, and NZD 15 to 15 for children
  • Area shuttle service is offered for an extra charge

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for NZD 30 per day

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision
  • Hot springs access available from 7:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Frequently asked questions

Does Prince's Gate Hotel offer free cancellation for a full refund?

Yes, Prince's Gate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Prince's Gate Hotel?

Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Prince's Gate Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Prince's Gate Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Prince's Gate Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM. Check-out time is 10 AM.

What is there to do at Prince's Gate Hotel and nearby?

Onsite recreation at Prince's Gate Hotel includes hot springs. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Prince's Gate Hotel also has 3 outdoor pools, a sauna, and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Prince's Gate Hotel?

Yes, there are 2 onsite restaurants, featuring alfresco dining and pool views.

What's the area around Prince's Gate Hotel like?

Prince's Gate Hotel is in Inner City, a short 6-minute walk from Polynesian Spa and 3 minutes' walk from Tamaki Maori Village. Travelers say the area is walkable and good for shopping.

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Reviews

Prince's Gate Hotel Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

9.0

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as great, excellent, and very good with many choices. (17 reviews)
  • The property's restaurant, Duke's, and nearby dining options offered a variety of choices within walking distance. (6 reviews)
  • The property's hot springs and pools were a highlight, with many guests enjoying the relaxing and rejuvenating experience. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Restaurant
Bathroom
Breakfast
Bar
Bed
Building
Food

Reviews

10/10 Exceptional

Prince's Gate Hotel has been kept beautifully for an old heritage building and has kept its original character. Staff were friendly and helpful.
Sandra, 3-night trip

10/10 Exceptional

Great location & beautiful rooms
Rebecca, 3-night trip

10/10 Exceptional

Wonderful ambience. Had a great stay.
Ross, 3-night trip

8/10 Very good

Indulge in a piece of history in this lovely old building
John, 1-night trip

10/10 Exceptional

The a la carte menu whilst not extensive is top quality and reasonably priced.
Annie, 3-night trip

6/10 Good

Mixed feelings

Pillows definitely need refreshing, they were flat and hard. Overall it’s a lovely property, but carpets and wallpaper are visibly worn in most areas. Great location, and a beautiful historic building.
Karryn, 1-night trip

10/10 Exceptional

Excellent stay over Kings birthday weekend

Excellent stay at Princes Gate Hotel over Kings birthday. Great amenities and friendly staff, great hospitalities. Highly recommend.
Julie, 2-night trip

10/10 Exceptional

Lovely very well maintained historic hotel. Great geothermal pool.
Tamara, 2-night trip

8/10 Very good

I have stayed here before and returned. The building is old, but very clean. The location is excellent and staff are very helpful
Mark, 1-night trip

8/10 Very good

It was a lovely hotel however we were not impressed with the food at the restaurant
Stacy, 2-night trip

8/10 Very good

Amazing hotel with lots of character. Superb location. Only constructive feedback would be that the bathroom could be updated a bit, and black-out curtains would be useful (it was hard to keep the light out).
PJ, 2-night trip

4/10 Fair

Amazing to look at. DO NOT rent a ground floor room. People above us walked around to 1am. Creaky, squeaky floors. You could hear them peeing, then flushing. Complained to management- nothing down.
Scott, 1-night trip

10/10 Exceptional

Lovely heritage hotel in the heart of the city. Great service, staff, and hot pools on site.
Susan, 3-night trip

10/10 Exceptional

Nice cozy place to stay, distance was close to most places within the city. Staff was also friendly and welcoming.
Jonathan, 2-night trip

10/10 Exceptional

Centre to attractions, easy to walk out. Apartment style suite gave plenty of space to unwind
christopher, 2-night trip

10/10 Exceptional

Location

So central
Adrienne, 1-night trip

10/10 Exceptional

Room a bit small but ok for single person on a business trip. Shower VERY small. Clean and quiet with comfortable bed. Easy walking to Eat Street and other activities. Disappointed that Pools were closed for maintenance
1-night trip

8/10 Very good

WOW what a beautiful hotel, a great find on our travels. Divine hotel rooms and great facilities. The three thermal pools are amazing. 10/10 Will definitely stay again.
Erica, 1-night trip

10/10 Exceptional

Lovely heritage property with fabulous staff. We enjoyed our daily breakfast and pool use. Great place to walk the township.
Helen, 4-night trip

8/10 Very good

Nice Victorian style hotel. Restaurant and pub is connected, good breakfast option. Close to parks, attractions and restaurants.
Lorenzo, 2-night trip

8/10 Very good

loved the hot pools.
Heather, 1-night trip

2/10 Poor

Property touted pools, hot tubs, and sauna. None were working during the visit. Room was extremely tiny. Would NEVER stay there again.
Elaine, 1-night trip

10/10 Exceptional

Nostalgia and friendly
Ray, 3-night trip

8/10 Very good

Everything is fine except the heat pump easnt hot enough.
TSI CHUNG, 1-night trip

10/10 Exceptional

Character and charm

Love the character of this property and the location is excellent. Walking through the reception and up the stairway transports you to another era. Enjoyed our stay overall.
Vanessa, 2-night trip