In the heart of Bordeaux City Centre, Best Western Grand Hotel Francais offers a charming retreat with dry cleaning services and a business center. Enjoy in-room WiFi, unwind at the snack bar or explore nearby Place de la Bourse and Rue Sainte-Catherine. Helpful staff have earned top marks from previous guests.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Bar
Childcare
Parking available
Laundry facilities
Pet friendly
24/7 front desk
Main amenities (12)
Daily housekeeping
Breakfast available
Bar/lounge
Room service
Room service
Babysitting
Business center
3 meeting rooms
24-hour front desk
Front-desk safe
Laundry service
Self-serve laundry
Feel at home (6)
Babysitting services
Private bathroom
Television
Daily housekeeping
Laundry facilities
Blackout drapes/curtains
$137 nightly
The total price is $157
$157 total
Aug 17 - Aug 18
Total includes taxes and fees
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Superior Room, Balcony
Superior Room, Balcony
9.69.6 out of 10
Exceptional
4 reviews
(4 reviews)
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
City view
Sleeps 2
1 Queen Bed
View all photos for Comfort with 1 double bed, non-smoking
Comfort with 1 double bed, non-smoking
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
City view
Sleeps 2
1 Queen Bed
View all photos for xxx Superior Single xxx
xxx Superior Single xxx
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Sleeps 2
1 Queen Bed
View all photos for Comfort Room, Mobility Accessible, Ground Floor
Comfort Room, Mobility Accessible, Ground Floor
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
City view
Sleeps 2
1 Queen Bed
View all photos for Comfort with 1 double bed, non-smoking
Comfort with 1 double bed, non-smoking
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
City view
Sleeps 2
1 Queen Bed
View all photos for Comfort Room
Comfort Room
8.68.6 out of 10
Excellent
18 reviews
(18 reviews)
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Sleeps 2
1 Queen Bed
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Grand Hotel Francais - ex. Best Western puts you within a 10-minute drive of Rue Sainte-Catherine and Cité du Vin. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Gambetta Tram Station is steps away and Grand Theatre Tram Station is 4 minutes.
Languages
Arabic, Chinese (Mandarin), English, French, Spanish
At a glance
DONE
Hotel size
35 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Offsite parking nearby (EUR 20 per day; discounts available)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Bar/lounge
Room service (limited hours)
Traveling with children
Babysitting services
Working away
Business center
3 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Reception hall
Victorian architecture
Accessibility
Elevator
Elevator door width (inches): 90
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Office
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 9 for children
Housekeeping is offered for an extra charge
Children & extra beds
Rollaway beds are available for EUR 50.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 12 per pet (may vary based on length of stay)
Parking
Parking is available nearby and costs EUR 20 per day (1148 ft away; open 24 hours)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux
Frequently asked questions
Are pets allowed at Grand Hotel Francais - ex. Best Western?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 12 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grand Hotel Francais - ex. Best Western?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Grand Hotel Francais - ex. Best Western?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Grand Hotel Francais - ex. Best Western?
No, this hotel doesn't have a casino, but Barriere Casino Theatre (8-min drive) is nearby.
What's the area around Grand Hotel Francais - ex. Best Western like?
Grand Hotel Francais - ex. Best Western is in Bordeaux City Centre, a short 1-minute walk from Gambetta Tram Station and 4 minutes' walk from Rue Sainte-Catherine.
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Grand Hotel Francais - ex. Best Western Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Cities
Breakfast
Restaurant
Bar
Lobby
Bed
Shower
What guests liked
Breakfast was consistently described as excellent, delicious, and outstanding by multiple guests. (18 reviews)
The property is conveniently located near plenty of restaurants, bars, and shops. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 1, 2025
Best location and Amazing staff!!!
Maritoni
Maritoni, 1-night trip
8/10 Good
Jul 23, 2025
centrallt located for shopping and dinning.
Chai
Chai, 2-night trip
10/10 Excellent
Jul 18, 2025
Great location. Lovely hotel and staff. Great breakfasts. Really happy and would stay their again!
Claire
Claire, 2-night trip
10/10 Excellent
Jun 30, 2025
Nice clean centrally located and great bar on the property.
Robert
Robert, 3-night trip
6/10 Okay
Jun 17, 2025
Staff was very nice and helpful, location proximity to sites was stellar
IVETTE
IVETTE, 2-night trip
10/10 Excellent
Jul 3, 2025
Great location, friendly and welcoming! Beautiful building, very clean.
Tracy
Tracy, 4-night trip
8/10 Good
Jul 21, 2025
Amazing central location with very helpful and friendly staff. Didn’t try the breakfast but our few days there were very pleasant. The top floor room was a little ‘tired’ but perfectly serviceable for our needs. Would recommend for a central Bordeaux hotel that doesn’t cost the earth.
Ashley
Ashley, 3-night trip
10/10 Excellent
Jul 11, 2025
Proximity to centre and very quiet combi ed with welcoming staff
Sheila
Sheila, 3-night trip
10/10 Excellent
Jul 27, 2025
We like the proximity to shops, dining, and the friendliness of staff. Quaint and charming, but modernized.
Excellent shower! Clean and nice linens.
As a minor detail, bring your own hair conditioner, they only offer a body/hair wash.
Jeffrey
Jeffrey, 3-night trip
10/10 Excellent
Jun 29, 2025
Friendly helpful staff
Denis
Denis, 2-night trip
10/10 Excellent
May 23, 2025
The hotel is in a fantastic location, the staff were friendly, helpful with directions and the hotel bar was fantastic.
Paul
Paul, 1-night trip
10/10 Excellent
Jul 21, 2025
Comfortable, Central location, close to everything including Metro from airport. The beds very comfortable, and rooms very quiet for great sleep. Morning breakfast was convenient and opens early. The girls at the front desk were all very friendly and helpful. The area around the centre closes early, with just local bars & bistros open after 8pm.
Chris
Chris, 4-night trip
10/10 Excellent
Jun 1, 2025
Great location, friendly staff, smsll rooms but very confortable. Would recommend snd stay again.
Alejandro
Alejandro, 3-night trip
10/10 Excellent
Jul 3, 2025
Overall perfect.
jorge
jorge, 3-night trip
10/10 Excellent
May 27, 2025
Our stay at Grand Hotel Francais was fantastic. The staff was very friendly, the hotel was beautiful and the location was great. Will absolutely stay here again if we ever come back to Bordeaux.
Webster
Webster, 2-night trip
10/10 Excellent
Jun 27, 2025
Very charming hotel with totally under rated bar, perfect for a night cap. There was an amazing rooftop bar 3 or 4 minutes down the street with the best view of Bordeaux. Finally, the staff were absolutely wonderful.
Scott
Scott, 3-night trip
10/10 Excellent
May 6, 2025
The staff is very friendly and helpful and the hotel is in a great location for walking and sight seeing.
Daryl
Daryl, 1-night trip
10/10 Excellent
May 20, 2025
Great location to walk to tram and many sites. The staff were friendly and helpful.
Amber
Amber, 3-night trip
10/10 Excellent
May 3, 2025
Beautiful hotel in classic old charming part of Bordeaux. Excellent staff and delicious breakfast!
Nancy
Nancy, 1-night trip
10/10 Excellent
Jun 28, 2025
Very centrally located for walking to all sites and plenty of restaurants. Very comfortable and clean. A bit diffficult to find when driving in since near the city center but there's a parking garage nearby. Highly recommended if you want to park and do all your sight seeing on foot.
Jose
Jose, 1-night trip
10/10 Excellent
May 26, 2025
Location, location, location!
Staff were fabulous, breakfast delicious and the rooms small( as usual in France) but perfect
Nancy
Nancy, 4-night trip
8/10 Good
Jun 21, 2025
Great location in the center of the city near the cathedral and several restaurants. Friendly staff available 24hrs. Excellent breakfast. Cozy bar on site which is open in the evenings. Rooms could be modernized a bit but mine was spacious, very clean, and comfy. AC is a definite plus!
Anna
Anna, 1-night trip
8/10 Good
Apr 9, 2025
Hotel worked very well for us during our stay in Bordeaux