NH Collection Palacio de Burgos

4.0 star property
Burgos hotel with restaurant and bar/lounge

Choose dates to view prices

Located in a shopping district, NH Collection Palacio de Burgos is the perfect blend of luxury and convenience. Enjoy a meal at Rincon de la Merced, work out at the gym or take advantage of dry cleaning/laundry services. With free in-room WiFi, meeting rooms and tour/ticket assistance this hotel has everything you need for a comfortable stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • 24-hour business center
  • 5 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Water dispenser

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
$90 nightly
The total price is $99
Nov 30 - Dec 1
Total with taxes and fees

Why we love this property

Flavor and fresh food
This hotel's restaurant serves tasty local cuisine, complemented by a cozy bar. Hungry guests will find buffet breakfast, vegan, and vegetarian options.
Sleep in style
This hotel offers pure comfort with pillow menus and blackout drapes. Guestrooms feature convenient 24-hour room service and well-stocked minibars.

Room options

Available filters for rooms
Showing 3 of 3 rooms

Superior Room

9.0 out of 10
Wonderful
(60 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Room, River View

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Premium Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Calle de la Merced, 13, Burgos, Burgos, 9002

What's nearby

  • Burgos Cathedral - 3 min walk - 0.3 km
  • Plaza Mayor - 3 min walk - 0.3 km
  • Burgos Castle - 6 min walk - 0.6 km
  • Museum of Human Evolution - 8 min walk - 0.7 km
  • University of Burgos - 4 min drive - 2.1 km

Getting around

  • Burgos (RGS-Villafria) - 9 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 152 min drive
  • Burgos Station - 9 min walk
  • Burgos Rosa de Lima Station - 14 min drive
  • Burgos Railway Station (UGR) - 15 min drive

Restaurants

  • ‪Maricastaña - ‬4 min walk
  • ‪Casa Minuto - ‬4 min walk
  • ‪Pizza Station - ‬3 min walk
  • ‪Café Ibáñez - ‬4 min walk
  • ‪Restaurante-Cafetería Rincón de España - ‬4 min walk

About this property

NH Collection Palacio de Burgos

Enjoy your visit to Burgos with a stay at NH Collection Palacio de Burgos. Guests can visit the fitness center for a workout or grab a bite to eat at Rincon de la Merced, which serves local cuisine and is open for lunch and dinner. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 110 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Secured covered onsite self parking (EUR 20.90 per day)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children's menu

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Conference space (495 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Rincon de la Merced - This restaurant specializes in local cuisine and serves lunch and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16 for adults and EUR 17 for children

Children & extra beds

  • Rollaway beds are available for EUR 35 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 35 per pet, per night

Parking

  • Covered self parking costs EUR 20.90 per day
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Nh Palacio Merced
Nh Palacio Merced Hotel
NH Collection Palacio Burgos Hotel
Collection Palacio Hotel
NH Collection Palacio Burgos
Collection Palacio
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Nh Collection Palacio Burgos
NH Collection Palacio de Burgos Hotel
NH Collection Palacio de Burgos Burgos
NH Collection Palacio de Burgos Hotel Burgos

Frequently asked questions

Does NH Collection Palacio de Burgos offer free cancellation for a full refund?

Yes, NH Collection Palacio de Burgos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at NH Collection Palacio de Burgos?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of EUR 35 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at NH Collection Palacio de Burgos?

Yes. Self parking costs EUR 20.90 per day. Parking spots may be limited.

What are the check-in and check-out times at NH Collection Palacio de Burgos?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at NH Collection Palacio de Burgos and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near NH Collection Palacio de Burgos?

Yes, Rincon de la Merced offers local cuisine.

What's the area around NH Collection Palacio de Burgos like?

NH Collection Palacio de Burgos is in the heart of Burgos, a short 9-minute walk from Burgos Station and 3 minutes' walk from Arco de Santa Maria.

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Reviews

NH Collection Palacio de Burgos Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.0

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as very good, excellent, superb, and plentiful with a variety of options. (17 reviews)
  • Parking was convenient, easy to access, and available on-site. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Parking
Restaurant
Breakfast
Cathedrals
Old town
River
Building

Reviews

10/10 Exceptional

Amazing service, lovely historic hotel, excellent breakfast
Katerina, 6-night trip

10/10 Exceptional

Very well located
Xavier, 1-night trip

6/10 Good

Nice location, very dated hotel, but clean. Although parking is on premise, they can’t guarantee you get a spot. I was fortunate to get one of the last spots. It’s very tight space, even to get in to their garage. Had to turn in both side mirrors. It’s a”4 star hotel” but there is no one to help you with your suitcases, traveling with my mom so we had to make a couple of trips to the garage. They didn’t have a trolley when we got there or when we left. . Location is wonderful so if you are not driving and packing light it’s fine.
Ivanna, 1-night trip

10/10 Exceptional

Beautiful hotel superb location !
Sergio, 1-night trip

10/10 Exceptional

Very good hotel and service
Margarita, 1-night trip

10/10 Exceptional

Excellent place
Bibiana, 3-night trip

8/10 Very good

Good overall, rooms could use some updating
Michael, 2-night trip

10/10 Exceptional

Beautiful old palacio now luxurious hotel
Stephen, 1-night trip

10/10 Exceptional

A convenient hotel - very stylish and excellent valie
Edward, 1-night trip

8/10 Very good

Touring stop in Burgos

Brief stop over in Burgos. The NH hotel was perfect.
Philip, 1-night trip

10/10 Exceptional

What a lovely hotel, great location with carpark which also had an EV charger. Staff very friendly hotel clean. Excellent breakfast. I would highly recommend.
Lisa, 1-night trip

10/10 Exceptional

Nestled next to a beautiful church within a 3 minute walk from the cathedral and loads of restaurants
David, 1-night trip

8/10 Very good

Excellent location!

Nice hotel in a great location with parking available, excellent breakfast buffet. Furniture a bit tired and beds very firm. Wonderful staff!
James, 3-night trip

10/10 Exceptional

very welcoming. Location cannot be better. Steps from the old town, across from the river, if you are a pet lover and travel with travel with your furry children, this is the place for you! Very attentive service welcoming to your Animal. Food is Average to above average. Bar is more than acceptable. please note that the information on most websites are incorrect. This place shines far beyond what you would expect, but the language of the web postings and the experience at the hotel do not match. I honestly don’t believe it’s the issue with the hotel, rather the web postings are inaccurate.
Michael, 5-night trip

10/10 Exceptional

Superbe cathedrale.
Pierre, 2-night trip

10/10 Exceptional

This hotel is just perfect. It’s huge and beautiful, the room was amazing, very clean and very well equipped, the bathroom very big, staff was super nice and helpful, and the location is just spectacular. Parking was also very convenient and easy to get to. I think breakfast also deserves a special mention as it was very varied and very good. I would definitely stay again, and I highly recommend it to anyone visiting the city.
Tomas, 1-night trip

10/10 Exceptional

Property is beautiful. The entire building has a great smell. Staff was welcoming and kind. Breakfast was superb. NH chain is excellent . Going to Bilbao NH next, September3rd. Celebrating our 50th wedding anniversary. Thank you for making it memorable.
stuart, 1-night trip

8/10 Very good

Showers are narrow.
JORGE, 2-night trip

8/10 Very good

Hotel has a great location very historic place. It is very nice. Very close to everything. Shopping restaurants everything parking. It is a problem very tight spaces and not easy to. Get in and out some people take two spaces and the hotel needs to get records of those and asked them to move their cars because their times that there’s no space available
Ernesto, 1-night trip

10/10 Exceptional

Beautiful old monestary, Only complaint is no room service or food available until 8pm.
Anita, 2-night trip

6/10 Good

Large room but to warm, old hotel run by very young people who try but do not match. Very bad that for dinner they put us in a small breakfast room. We could not leave the hotel, this was very bad. Steak that I ordered was not good.
Marco, 1-night trip

8/10 Very good

not acceptable that there is no good coffee from a barista machine manually operated at breakfast. The Jura machine does not compensate maybe because the coffee used is very low quality. The waiter does not offer any alternative even when presented with this fact.
thomas, 2-night trip

10/10 Exceptional

Ótimo Hotel. Excelente localização , café da manhã, acomodações e recepção
Átrio do Hotel
Carlos C, 1-night trip

8/10 Very good

Ja
Nina, 1-night trip

10/10 Exceptional

Localização privilegiada e instalações num lindo prédio histórico. Quarto bem espaçoso, confortável e silencioso. Café da manhã variado e muito saboroso.
Priscilla L, 1-night trip