In the heart of New Braunfels, SureStay Hotel by Best Western offers a warm welcome with continental breakfast and shopping on site. Unwind in the spa tub or soak up some sun by the outdoor pool. With free WiFi, laundry facilities, and helpful staff who have left a lasting impression on previous guests.
Reviews
7.27.2 out of 10
Good
Popular amenities
Free breakfast
Pet friendly
24/7 front desk
Laundry facilities
Main amenities (10)
Daily housekeeping
Outdoor pool
Hot tub
Business center
24-hour front desk
Air conditioning
Front-desk safe
Vending machine
Self-serve laundry
Free newspapers in the lobby
Feel at home (6)
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
Coffee/tea maker
Blackout drapes/curtains
$71 nightly
The total price is $80
$80 total
Aug 10 - Aug 11
Total includes taxes and fees
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
7.07.0 out of 10
Good
7 reviews
(7 reviews)
Highlights
Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
8.08.0 out of 10
Very good
16 reviews
(16 reviews)
Highlights
Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
300 sq ft
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Smoking
Standard Room, 1 King Bed, Smoking
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Sleeps 2
1 King Bed
View all photos for Deluxe Studio Suite, 1 King Bed
Deluxe Studio Suite, 1 King Bed
Highlights
Separate sitting area
Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
432 sq ft
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Smoking
Standard Room, 2 Queen Beds, Smoking
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Sleeps 4
2 Queen Beds
View all photos for Deluxe Studio Suite, 2 Queen Beds
Schlitterbahn New Braunfels Waterpark - 4 min drive - 4.2 km
Gruene Hall - 6 min drive - 7.2 km
Getting around
San Antonio International Airport (SAT) - 34 min drive
San Marcos Station - 17 min drive
Restaurants
McDonald's - 7 min walk
Jack in the Box - 2 min drive
Golden Corral - 6 min walk
Sonic Drive-In - 5 min walk
Taco Bell - 11 min walk
About this property
Hill Country Inn & Suites - New Braunfels / Gruene
At Hill Country Inn & Suites - New Braunfels / Gruene, you'll be just a 5-minute drive from Guadalupe River and Comal River. Guests can take a dip in the outdoor pool, and the hot tub makes for a relaxing end to the day. Also, Schlitterbahn New Braunfels Waterpark and Gruene Hall are within a short drive. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
50 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (2 total)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
WiFi in rooms*
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
WiFi is available in guestrooms for USD 0.1 per stay (rates may vary)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 200 per stay
Pets are allowed for an extra charge of USD 25 per pet, per day
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Super 8 New Braunfels Tx Motel
Hill & Suites Braunfels Gruene
Super 8 by Wyndham New Braunfels TX
SureStay Hotel by Best Western New Braunfels
Hill Country Inn & Suites - New Braunfels / Gruene Hotel
Hill Country Inn & Suites - New Braunfels / Gruene New Braunfels
Frequently asked questions
Is there a pool at Hill Country Inn & Suites - New Braunfels / Gruene?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Hill Country Inn & Suites - New Braunfels / Gruene?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 25 per pet, per day, and there's also a deposit of USD 200 per stay. Service animals are exempt from fees.
Is parking offered on site at Hill Country Inn & Suites - New Braunfels / Gruene?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Hill Country Inn & Suites - New Braunfels / Gruene?
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hill Country Inn & Suites - New Braunfels / Gruene and nearby?
Have fun with activities like rafting, sailing, and water skiing, and practice your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool.
What's the area around Hill Country Inn & Suites - New Braunfels / Gruene like?
Hill Country Inn & Suites - New Braunfels / Gruene is a short 7-minute walk from Guadalupe River and 7 minutes' walk from Lake Dunlap.
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Hill Country Inn & Suites - New Braunfels / Gruene Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.6/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
7.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Breakfast
Bathroom
Trip
Shower
Toilet
Towns
Weather
Reviews
8/10 Good
Aug 4, 2025
Good place to stay if going to float the river.
Amanda
Amanda, 3-night trip
10/10 Excellent
Jul 12, 2025
Great place and affordable
Clarence
Clarence, 1-night trip
8/10 Good
Jul 6, 2025
The staff was very friendly. We stayed for one night and the room had everything we needed.
Marlo
Marlo, 1-night trip
10/10 Excellent
Aug 3, 2025
It was quiet and clean. Would like newer TV in room
Bryson
Bryson, 2-night trip
8/10 Good
Jul 7, 2025
Staff wss great
justin
justin, 3-night trip
8/10 Good
Jul 13, 2025
It was quiet.
Guadalupe
Guadalupe, 2-night trip
10/10 Excellent
Jun 22, 2025
It was conveniently located for us. Just be sure to ask for a non smoking room.
Kellie
Kellie, 1-night trip
8/10 Good
May 23, 2025
Nice, clean, accommodating staff.
Beth
Beth, 3-night trip
4/10 Poor
Jul 10, 2025
Staff was great. Property needs alot of updates. A lot of flies and mosquitos inside the rooms. No smoking rooms reeked of stale smoke.
Beatris
Beatris, 3-night trip
6/10 Okay
Jun 30, 2025
Bed was good, it was clean, and it did what I needed, a place to sleep. But we were refused extra pillows and there was a faint smell of smoke even though we had a no smoking room.
Karen
Karen, 2-night trip
8/10 Good
Jul 12, 2025
.
chris
chris, 1-night trip
10/10 Excellent
Jun 3, 2025
easy access
ROLANDO
ROLANDO, 1-night trip
4/10 Poor
Jun 30, 2025
The place is too expensive for how old and dirty everyrhing is. Average of $115 a night for room with a TV that barely worked, water that took 30 minutes to warm up, poor wifi, and ants everywhere.
Jared
Jared, 15-night trip
10/10 Excellent
Jul 13, 2025
Ok
MARCO A
MARCO A, 3-night trip
10/10 Excellent
Jul 14, 2025
ok
Lezlie
Lezlie, 1-night trip
6/10 Okay
Jun 30, 2025
Ants in room.
Jessie
Jessie, 1-night trip
10/10 Excellent
May 29, 2025
Room was clean and cold .. wasn’t sure how to use the shower lol because instead of pulling up you have to pull down .. and frontdesk was awsome and didn’t make us feel awkward ..other then that luved the bed and clean sheets and no hair in the bathroom !!
Crystal
Crystal, 1-night trip
2/10 Terrible
Jun 29, 2025
Definitely doesn’t look like the picture
Gabriela
Gabriela, 1-night trip
10/10 Excellent
May 28, 2025
The bed was extremely hard.
Shirley
Shirley, 1-night trip
10/10 Excellent
May 26, 2025
The staff was very friendly and professional. She had a difficult time with the customer ahead of me and she never stressed over it and continued to accommodate him accordingly. The only thing I would suggest is to have fresh coffee in the lobby area before 6:30am.
Amber
Amber, 1-night trip
2/10 Terrible
Jun 13, 2025
Rented the room but did not stay in it because of mildew smell
Jesse
Jesse, 3-night trip
8/10 Good
May 25, 2025
Had a very nice stay the only thing we didn't have was a microwave but over all very nice 👍
Mary
Mary, 2-night trip
4/10 Poor
Jul 1, 2025
it smelled bad.
Mariana E
Mariana E, 3-night trip
10/10 Excellent
Jul 19, 2025
Place was great woman who works in the morning was very kind to my sister. Let her get breakfast a little bit late because we woke up a little bit after time was very kind to her gave her things to bring back to the room for me and my husband. My sister loved the pool. They stay open until 10 o’clock and she for sure was there longer than that they didn’t make her get out and it was at least 1030 by the time she came back to the room very nice kind people very lovely room I’ve been here many of times at least four times have loved it every time never have seen a roach or anything wrong with my room. I always get my deposit back. It never fails. It does take a few days, but I always get it back. They also had a hot tub that was very hot. Lovely!! Definitely recommend staying here well worth the price.!