See all properties

SureStay Hotel by Best Western Helen Downtown

2.5 star property
Mountain hotel with indoor pool, near Helen Tubing & Helen Water Park

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Helen Downtown

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Reception
Indoor pool, a heated pool
Lobby
Tucked away in the mountains, SureStay Hotel by Best Western Helen Downtown offers a warm retreat with free continental breakfast and an indoor pool. Relax in the lobby with coffee/tea while taking advantage of 24-hour front desk service and convenient parking.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Free WiFi

Main amenities (9)

  • Housekeeping (on request)
  • Indoor pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Convenience store
  • Microwave in a common area
  • Refrigerator in a common area
  • TV in a common area
  • Banquet hall

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Coffee/tea maker
  • In-room climate control (air conditioning)
$109 nightly
The total price is $130
Jun 16 - Jun 17
Total includes taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Jetted bathtub
Hydromassage showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Hydromassage showerhead
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Hydromassage showerhead
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Hydromassage showerhead
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 2 Double Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Hydromassage showerhead
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Jetted bathtub
Hydromassage showerhead
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Similar properties

Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Country Inn & Suites by Radisson, Helen, GA

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.0 out of 10, Very Good, 1,023 reviews
The price is $149
$125 nightly
$149 total
Total includes taxes and fees
Jun 22 - Jun 23
Country Inn & Suites by Radisson, Helen, GA
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
8396 S Main St, Helen, GA, 30545

What's nearby

  • Helen Festhalle - 2 min walk - 0.2 km
  • Helen Arts & Heritage Center - 5 min walk - 0.4 km
  • Charlemagne's Kingdom - 7 min walk - 0.7 km
  • Alpine Helen/White County Convention and Visitors Bureau - 9 min walk - 0.8 km
  • Helen Tubing & Helen Water Park - 17 min walk - 1.4 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • ‪Bigg Daddys Restaurant & Tavern - ‬6 min walk
  • ‪Cowboys & Angels - ‬6 min walk
  • ‪Hofbrauhaus Restaurant - ‬12 min walk
  • ‪Troll Tavern - ‬4 min walk
  • ‪Spice 55 Thai and Sushi restaurant - ‬11 min walk

About this property

SureStay Hotel by Best Western Helen Downtown

SureStay Hotel by Best Western Helen Downtown puts you just a 5-minute drive from Unicoi State Park and Helen Tubing & Helen Water Park. Guests can enjoy the indoor pool or take advantage of nearby rafting. Fellow travelers love the helpful staff and breakfast.

Languages

English

At a glance

DONE

Hotel size

    • 58 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Shared microwave
  • Shared refrigerator

Traveling with children

  • Grocery/convenience store

What to do

  • Golfing nearby
  • Rafting nearby

Services

  • 24-hour front desk

Facilities

  • 2 buildings/towers
  • Television in common areas
  • An indoor pool
  • Heated pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible lounge
  • Raised toilet seat

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Helen Ga Super 8
SureStay Helen Downtown
Super 8 Motel Helen Ga
Super 8 Helen Ga Motel
Super 8 Helen Ga Hotel
Helen Super Eight
Super Eight Helen
Helen Super 8 Hotel
SureStay Hotel Helen Downtown Best Western
SureStay Helen Downtown Best Western
SureStay Hotel Best Western Helen Downtown
SureStay Best Western Helen Downtown
SureStay Hotel Helen Downtown by Best Western
Surestay By Best Helen Helen
SureStay Hotel by Best Western Helen Downtown Hotel
SureStay Hotel by Best Western Helen Downtown Helen
SureStay Hotel by Best Western Helen Downtown Hotel Helen

Frequently asked questions

Is there a pool at SureStay Hotel by Best Western Helen Downtown?

Yes, there's an indoor pool.

Are pets allowed at SureStay Hotel by Best Western Helen Downtown?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Hotel by Best Western Helen Downtown?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Hotel by Best Western Helen Downtown?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is 11 AM.

What is there to do at SureStay Hotel by Best Western Helen Downtown and nearby?

Have fun with nearby activities such as rafting and practice your swing at the nearby golf course. SureStay Hotel by Best Western Helen Downtown also has an indoor pool.

What's the area around SureStay Hotel by Best Western Helen Downtown like?

SureStay Hotel by Best Western Helen Downtown is a short 11-minute walk from Unicoi State Park and 16 minutes' walk from Helen Tubing & Helen Water Park. Travelers love the hotel's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

SureStay Hotel by Best Western Helen Downtown Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Towns
Store
Restaurant
Bathroom
Coffee

What guests liked

  • Breakfast options were plentiful and delicious with a great selection of items. (23 reviews)
  • Parking was convenient, free, and easily accessible with a parking pass provided. (9 reviews)
  • The indoor heated pool was a great perk, clean, well-kept, and a nice bonus for guests. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Perfect location, the people were friendly and very informative as to where to eat, where to go to see waterfalls, and we are booking a repeat stay right now.
Sharon, 1-night trip

10/10 Exceptional

The staff was very friendly and very helpful. My family and I enjoyed our stay!
Jennifer, 1-night trip

10/10 Exceptional

Staff were very helpfull, professional, and kind. The room was exactly what we needed and was very clean and comfortable. We were right across the street to the Georgia Mountain Coaster and close to downtown.
Robert, 4-night trip

8/10 Very good

Decent location
1-night trip

10/10 Exceptional

Room was cleqn and well equipped. Breakfast was good with multiple options. We will stay again.
Migdalia, 1-night trip

8/10 Very good

Fun trip. Loved the bar there. Breakfast was wonderful with lots of options!
Ha, 1-night trip

10/10 Exceptional

Excellent Staff, property and locations
LUIS, 4-night trip

10/10 Exceptional

Great stay!!

A great place, right in the middle of town. Extremely friendly staff, room was very clean with modern updates. Parking convenient and free with stay. Front desk clerk was very knowledgeable about the area and the price was amazing. We would definitely stay again, should we ever return.
Tracey, 1-night trip

10/10 Exceptional

Check in was easy and staff helpful and friendly!
Betsy, 1-night trip

10/10 Exceptional

Great stay, even with lousy weather!

Great location, comfortable, clean, would book again without hesitation!
Cynthia, 2-night trip

8/10 Very good

Weekend get away

It was very clean and well maintained. There are some things that need updating but it was a very nice stay and very close to everything.
Brent, 2-night trip

8/10 Very good

Great price, location, and staff

My family of three stayed here one night after climbing at nearby Mt. Yonah. It was a great price and location, and the staff was extremely kind. The beds were not that comfortable, and I certainly wouldn't have stayed in a double bed for more than one night, but it was exactly what I expected, and I would recommend it.
Amy, 1-night trip

8/10 Very good

Very good place, nice people and very good location
Jose, 1-night trip

10/10 Exceptional

awesome!!! customer service was great, and i was very comfortable in my room! everything was amazing! totally recommend!
Luz Maria, 1-night trip

10/10 Exceptional

We had an amazing time and will definitely be returning!
Holly, 1-night trip

10/10 Exceptional

Nice people and Service
Antonio, 1-night trip

8/10 Very good

Location was very convenient!
Prachi, 1-night trip

10/10 Exceptional

What a perfect place very nice
Susan, 1-night trip

10/10 Exceptional

Hands down best place to stay for a great price. Very clean and great staff.
Melissa, 2-night trip

10/10 Exceptional

Great stay!!
Tommy, 3-night trip

10/10 Exceptional

Great town

8/10 Very good

Location
Jeremy, 1-night trip

10/10 Exceptional

The staff was terrific. The best thing I can say is we’ll go there again.
Michael, 1-night trip

10/10 Exceptional

Like always the staff is amazing and is walking distance from downtown!!!
Melissa, 1-night trip

10/10 Exceptional

Amazing stay.
Ramesheon, 1-night trip