Hyatt Place Ottawa West offers an eco-friendly retreat with a free breakfast buffet and American cuisine at The Placery. Unwind by the indoor pool, connect with in-room WiFi, or indulge in coffee from the on-site cafe.
Queensway Carleton Hospital - 3 min drive - 3.0 km
Kanata Centrum Shopping Centre - 7 min drive - 9.1 km
Canadian Tire Centre - 7 min drive - 10.6 km
Algonquin College - 8 min drive - 8.5 km
Getting around
Ottawa International Airport (YOW) - 24 min drive
Ottawa Station - 15 min drive
Ottawa Fallowfield Station - 16 min drive
Ottawa, ON (XDS-Ottawa Train Station) - 18 min drive
Restaurants
McDonald's - 8 min walk
Tim Hortons - 8 min walk
Tim Hortons - 2 min drive
Starbucks - 3 min drive
The Brew Table - 7 min walk
About this property
Hyatt Place Ottawa West
Hyatt Place Ottawa West puts you within a 15-minute drive of Canadian Tire Centre and Ottawa Hospital Civic Campus. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Placery, which serves American cuisine and is open for lunch. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences at this eco-certified hotel include sofa beds and refrigerators. Fellow travelers love the helpful staff and location.
At a glance
DONE
Hotel size
140 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Working away
24-hour business center
2 meeting rooms
Computer station
Conference space (1183 square feet)
Services
24-hour front desk
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2021
Television in common areas
Communal living room
24-hour fitness center
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
5 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
55-inch Smart TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Queen sofa bed
Free crib/infant bed
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Highchair
More
Housekeeping (on request)
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
The Placery - This restaurant specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
The Market - This café specializes in American cuisine. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
A damage deposit of CAD 50 will be collected before check-in
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 100 per stay)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa
Frequently asked questions
Does Hyatt Place Ottawa West offer free cancellation for a full refund?
Yes, Hyatt Place Ottawa West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Place Ottawa West?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hyatt Place Ottawa West?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hyatt Place Ottawa West?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt Place Ottawa West?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Hyatt Place Ottawa West?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (19-min drive) and Rideau Carleton Raceway (24-min drive) are both nearby.
What is there to do at Hyatt Place Ottawa West and nearby?
Hyatt Place Ottawa West has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Hyatt Place Ottawa West?
Yes, The Placery offers American cuisine.
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Hyatt Place Ottawa West Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Restaurant
Family friendly
Location
Children
Bathroom
Amenities
What guests liked
Breakfast was great with a good balance of hot and cold items and many guests enjoyed the variety of options. (140 reviews)
Parking was free, easy, and plentiful with many available spaces. (18 reviews)
The gym was well-equipped and one of the better ones used by guests. (15 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 18, 2025
Food was excellent, room spacious and clean
Line
Line, 1-night trip
10/10 Exceptional
Sep 5, 2025
Nice place to stay
Very good service, thanks to Maylen.
Bed and pillows very comfortables.
Near highway so very easy to go anywhere.
Genevieve
Genevieve, 2-night trip
8/10 Very good
Aug 18, 2025
Great stay
Great options for breakfast! Rooms are clean and comfortable. Really liked it
Verified traveler
2-night trip
10/10 Exceptional
Aug 1, 2025
Beautiful hotel, great service and what to say about the breakfast. We were there 2 nights and both mornings the breakfast was different (eggs, waffles, sausage, bacon..... everything was yummy)
Pelletier
Pelletier, 2-night trip
10/10 Exceptional
May 29, 2025
Good ambience looking forward to staying here again
Jun
Jun, 1-night trip
10/10 Exceptional
May 11, 2025
Good place to stay.
Jean
Jean, 1-night trip
10/10 Exceptional
Jul 5, 2025
Ottawa stopover.
Very good breakfast.
Russell L.
Russell L., 1-night trip
10/10 Exceptional
May 12, 2025
Great over all stay....
Paul
Paul, 1-night trip
10/10 Exceptional
Sep 3, 2025
Front desk staff upgraded our room for free. Breakfast was good. Hotel was quiet. The onsite gym was one of the better ones I’ve used.
Corinna
Corinna, 2-night trip
8/10 Very good
Aug 28, 2025
Good
Was a good experience. Nice big room. But the breakfast choice was less compared to other Hyatt we have stayed.
Priya
Priya, 1-night trip
10/10 Exceptional
May 26, 2025
The food at the hotel was good !
kathy
kathy, 1-night trip
10/10 Exceptional
Apr 20, 2025
Nice hotel for family stay
Yiming
Yiming, 1-night trip
10/10 Exceptional
Jul 19, 2025
Expect overall great quality
Love the consistency in cleanliness, service and comfort at all Hyatt Place locations. You will have peace of mind when you book any Hyatt Place...anywhere.
Verified traveler
1-night trip
8/10 Very good
Aug 26, 2025
Overall a good stay. Did not like a guest carrying a dog to the breakfast buffet. Don’t think pet dogs should be in a food service area.
Graham
Graham, 3-night trip
10/10 Exceptional
Jun 10, 2025
Great property and easy check in process.
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
Jun 22, 2025
Very good experience.thanks to all Hyatt place team
Satinder
Satinder, 1-night trip
10/10 Exceptional
Jul 17, 2025
Perfect! All
The family love it!
Monique
Monique, 2-night trip
10/10 Exceptional
Jun 17, 2025
Great breakfast. Staff is very friendly.
Cory
Cory, 1-night trip
10/10 Exceptional
Apr 28, 2025
Nice stay
Véronique
Véronique, 1-night trip
10/10 Exceptional
Mar 27, 2025
great hotel for families
Fadi
Fadi, 2-night trip
10/10 Exceptional
Jun 5, 2025
This was a fantastic stay. The hotel was very clean, quiet and nicely renovated. The staff was outstanding 10/10
Nadia
Nadia, 4-night trip
10/10 Exceptional
Jun 16, 2025
Clean rooms, fresh furniture. The hotel staff was lovely.
Jullian
Jullian, 1-night trip
10/10 Exceptional
May 15, 2025
Clean property & very friendly staff
Kamalinder
Kamalinder, 1-night trip
10/10 Exceptional
Jun 6, 2025
The property was well kept. Beautiful rooms and great breakfast. Would recommend this place