In the heart of Dubuque, MainStay Suites at Hwy 20 offers a comfortable retreat. Enjoy continental breakfast, stay productive with free in-room WiFi and a business center. Guests rave about the helpful staff and appreciate amenities like dry cleaning/laundry services, RV/bus/truck parking.
National Mississippi River Museum and Aquarium - 8 min drive - 8.5 km
Diamond Jo Casino - 9 min drive - 8.8 km
Q Casino - 12 min drive - 12.0 km
Getting around
Dubuque, IA (DBQ-Dubuque Regional) - 15 min drive
Restaurants
Chick-fil-A - 4 min drive
Texas Roadhouse - 4 min drive
McDonald's - 3 min drive
Your Pie Pizza
Chipotle Mexican Grill - 4 min drive
About this property
MainStay Suites Dubuque at Hwy 20
When you stay at MainStay Suites Dubuque at Hwy 20, you'll be within a 10-minute drive of Mississippi River. Guests can visit the fitness center for a workout, and free perks include continental breakfast, WiFi, and self parking. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
75 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only, 2 total, up to 20 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast
Coffee/tea in a common area
Barbecue grills
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Conference space (240 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Facilities
Safe-deposit box at front desk
Television in common areas
Fitness center
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Double sofa bed
Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
Dishwasher
More
Weekly housekeeping
In-room safe
Fees & policies
Children & extra beds
Rollaway beds are available for USD 20 per night
Pets
Service animals exempt from fees
Pet deposit: USD 100 per stay
Pets are allowed for an extra charge of USD 20 per accommodation, per day
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Mainstay Suites Dubuque
Mainstay Suites Hotel Dubuque
Mainstay Dubuque
MainStay Suites Dubuque, Iowa
Mainstay Suites Dubuque Hotel
Mainstay Suites Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel
MainStay Suites Dubuque at Hwy 20 Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel Dubuque
Frequently asked questions
Does MainStay Suites Dubuque at Hwy 20 offer free cancellation for a full refund?
Yes, MainStay Suites Dubuque at Hwy 20 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at MainStay Suites Dubuque at Hwy 20?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 20 lbs per pet. There's a charge of USD 20 per accommodation, per day, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at MainStay Suites Dubuque at Hwy 20?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at MainStay Suites Dubuque at Hwy 20?
Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at MainStay Suites Dubuque at Hwy 20?
No, this hotel doesn't have a casino, but Diamond Jo Casino (10-min drive) and Q Casino (12-min drive) are both nearby.
What is there to do at MainStay Suites Dubuque at Hwy 20 and nearby?
Maintain your daily exercise routine at the gym.
Does MainStay Suites Dubuque at Hwy 20 have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around MainStay Suites Dubuque at Hwy 20 like?
MainStay Suites Dubuque at Hwy 20 is in the heart of Dubuque, a short 11-minute walk from Welu Park and 18 minutes' walk from Usha Park.
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Reviews
MainStay Suites Dubuque at Hwy 20 Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
8.2
Location
7.6
Staff & service
7.0
Eco-friendliness
6.8
Property conditions & facilities
Popular mentions
Room
Breakfast
Bed
Service staff
Kitchen
Refrigerator
Couch
Bathroom
Value
Children
Reviews
8/10 Very good
Sep 12, 2025
Was addressed by name upon arrival. Prompt and courteous service
Douglas
Douglas, 3-night trip
10/10 Exceptional
Jun 10, 2025
Very nice would stay again
James
James, 1-night trip
8/10 Very good
Jul 10, 2025
Always a pleasure to stay. Staff acknowledged that I was a returning guest.
Douglas
Douglas, 3-night trip
10/10 Exceptional
May 3, 2025
Nice place
Would stay there again.
Robert
Robert, 1-night trip
2/10 Poor
Sep 1, 2025
Di
The staff was extremely rude. Said my reservation was canceled because I was a day late due to a medical emergency, then rebooked it for remaking days, but would not let me cancel last 2 days because I had a reservation. Bbth cannot be true. Room was dirty, stunk, and toilet ran all night.
jean
jean, 3-night trip
10/10 Exceptional
Apr 11, 2025
Great stay
Great place to stay. Very helpful staff.
Erin
Erin, 1-night trip
6/10 Good
Aug 4, 2025
Room was not very clean. Floor was sticky, refrigerator leaked
Verified traveler
6-night trip
2/10 Poor
Aug 31, 2025
Employee at check in had ipod in ear and talking to someone while checking in. Unfriendly. TV didn't work. When we came back to hotel after our concert the roim keys did not work. The people that were in the elevator with us had the same ussue and had to go back down to get new keys.
Not worth the money
Michele
Michele, 1-night trip
8/10 Very good
May 24, 2025
Outside area, very clean room
Mark
Mark, 1-night trip
4/10 Fair
Jul 24, 2025
A bad night
Old food in drawers, no bedding for pullout couch. The chairs had food crumbs on them. The floor did not look clean. I am done with Choice hotels, I thought I would try them again, I was a frequent user several years ago.
Shane
Shane, 1-night trip
10/10 Exceptional
Mar 18, 2025
This facility is always clean & staff is excellent
James
James, 1-night trip
8/10 Very good
Jun 8, 2025
Hotel was clean. Breakfast could have used more options. Hairdryer in bathroom did not work. I’m
Cathy
Cathy, 2-night trip
10/10 Exceptional
Nov 3, 2024
It was a great stay
Heather
Heather, 2-night trip
10/10 Exceptional
Mar 23, 2025
Likes the distance to downtown
Lisa Marie
Lisa Marie, 1-night trip
8/10 Very good
Jun 5, 2025
Customer service needs improvement
I like the rooms, comfortable, clean. I’m usually there for 3 days at a time. Other customers set 2 large bags of garbage outside their doors and the trash stayed there for over 2 days, untouched by staff. Check out I waited 10+mins for help at counter, because of her kids riding bicycle in hotel.
Douglas
Douglas, 3-night trip
8/10 Very good
Jun 8, 2025
Nothing
Robert
Robert, 1-night trip
10/10 Exceptional
Sep 22, 2024
Nice accommodations for a reasonable price.
Susan
Susan, 2-night trip
8/10 Very good
Jun 25, 2024
It was a nice place to stay and reasonable priced.
Steven
Steven, 1-night trip
10/10 Exceptional
Jul 21, 2024
The hotel was a nice place to say and very convenient.
Charlotte
Charlotte, 1-night trip
10/10 Exceptional
Jun 2, 2024
Well priced and the suite was perfect for our trip.
Leah
Leah, 1-night trip
10/10 Exceptional
Nov 11, 2024
Decent hotel, not the best
Syed
Syed, 1-night trip
2/10 Poor
Jul 7, 2025
Given a Dirty Room at Midnight
Took 20 minutes at midnight to check-in. Didn't provide me a receipt because their computer was broken. Couldn't run a credit card for incidentals. Finally got to my room and IT WAS A DIRTY ROOM. I had specifically asked for extra pillows in my booking so obviously they didn't bother to do that as well. Took another 10 minutes to finally get my room. Ridiculous.
Verified traveler
1-night trip
4/10 Fair
Aug 21, 2025
Worst service ever (but the bed was comfie)
The suite was nice, but all kind of crammed together with no divider between the bedroom, sitting room and tiny kitchen. The bed was very comfortable. The kitchen needed more utensils and a frying pan. When I asked for a frying pan, I got a run around about how she would have to ask someone who would have to ask someone else and it would take a while, maybe the next day. I could not understand most of what the staff said and had to keep asking them to repeat themselves. Guests had to dial "0" at the front desk any time of the day or night just to try to get someone there to help them. Sometimes they wouldn't answer or wouldn't come to the desk, just try to take care of it on the phone. Worst customer service ever! During the four days we were there, no one emptied our trash, gave us fresh towels or washcloths, or even asked if the room needed cleaned. We'll never go back there. And heads up, the hotel next door is owned by the same group.
Amy
Amy, 4-night trip
4/10 Fair
May 21, 2025
They were out of coffee at 8:00 am Saturday morning & had to run next door for some. I waited 30 mins & still had no coffee available. I wasn’t the only one wanting coffee.
Kathy
Kathy, 1-night trip
8/10 Very good
Apr 11, 2025
DD-Dubuque
I’ve stayed several times before, but this time was for 3 days/nights. Only breakfast offered was COLD biscuits and COLD gravy on all 3 mornings. They were notified about on the first day. Would have thought they would change up the breakfast menu, daily.