Overall, we had a good experience at this Hyatt during our family trip to New York City. The location is convenient and provides easy access to many points of interest and public transportation.
Our rate included a buffet breakfast, which was the standard Hyatt offering—not overly fancy, but decent and satisfying. The room was quite small, and with four people and two double beds, there was very limited space to move around. That said, given it’s NYC, compact rooms are to be expected.
The hotel staff were professional and respectful throughout our stay. I would recommend this property for a short vacation or business trip, especially if location and convenience are priorities.