Escape to Garza Blanca Resort & Spa Cancun, where luxury meets fun in the sun. Relax on a pristine white sand beach with free cabanas and rejuvenate at the spa with massages and hydrotherapy. With 7 outdoor pools, yoga classes, fitness classes, a grocery store on site, shopping mall nearby plus free water park access - you’ll never be bored.
Carretera a Punta Sam Km. 5.2 Mza 9, Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400
What's nearby
Punta Sam Beach - 11 min walk - 1.0 km
Punta Sam Ferry Terminal - 11 min walk - 1.0 km
Playa Mujeres Golf Club - 5 min drive - 4.2 km
Isla Mujeres Ferry Terminal - 44 min drive - 8.1 km
North Beach - 45 min drive - 8.4 km
Getting around
Cancun Intl. Airport (CUN) - 36 min drive
Airport shuttle (surcharge)
Restaurants
The Deli - 4 min walk
The Rooftop - 1 min walk
Don Fernando Lobby Bar - 5 min drive
Caprichos Villa del Palmar - 7 min walk
El Suspiro - 7 min drive
About this property
Garza Blanca Resort & Spa Cancun
At Garza Blanca Resort & Spa Cancun, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll be within a 10-minute drive of Ultramar Ferry Puerto Juárez. There's plenty of fun with the 7 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Dining choices include 5 restaurants and the 3 bars/lounges are great places to grab a cold drink. A free kid's club, a poolside bar, and a health club are other highlights at this luxurious resort. Fellow travelers love the helpful staff.
All inclusive
All-inclusive room rates at Garza Blanca Resort & Spa Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
At a glance
DONE
Hotel size
452 units
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (3 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Babysitting*
Supervised childcare*
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
5 restaurants
3 bars/lounges
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Free water park access
Supervised childcare (surcharge)
Grocery/convenience store
Children's games
Baby bath
Lifeguard on site
What to do
On the beach
Beach yoga
Fitness classes
Beach volleyball
Shopping
Sailing nearby
Snorkeling nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Wedding services
Multilingual staff
Porter/bellhop
Free beach cabanas
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Water sports equipment
Facilities
1 building/tower
Built in 2020
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Communal living room
Health club
7 outdoor pools
Free water park
Shopping mall on site
Full-service spa
3 hot tubs
Massage/treatment rooms
Traditional architecture
Accessibility
Elevator
Elevator door width (inches): 47
Accessible airport shuttle
Wheelchairs available on site
Room amenities
Be entertained
IPod docking station
Home comfort
Air conditioning
Bathrobes
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Turndown service
Premium bedding
Free crib/infant bed
Freshen up
Separate bathtub and shower
Bidet
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Restaurant dining guide
Special features
Spa
Spa Imagine has 16 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Dining
Blanca Blue - Onsite fine-dining restaurant.
The Food Truck - Onsite seafood restaurant. Open daily.
The Snack - Onsite restaurant. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 40 for adults and USD 20 for children
Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way, maximum occupancy 4)
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Frequently asked questions
Does Garza Blanca Resort & Spa Cancun offer free cancellation for a full refund?
Yes, Garza Blanca Resort & Spa Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Garza Blanca Resort & Spa Cancun?
Yes, there are 7 outdoor pools.
Are pets allowed at Garza Blanca Resort & Spa Cancun?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Garza Blanca Resort & Spa Cancun?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Garza Blanca Resort & Spa Cancun?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.
What are the check-in and check-out times at Garza Blanca Resort & Spa Cancun?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Garza Blanca Resort & Spa Cancun?
No, this resort doesn't have a casino, but Royal Yak Casino and Sports Book (12-min drive) and Dubai Palace Casino (13-min drive) are both nearby.
What is there to do at Garza Blanca Resort & Spa Cancun and nearby?
Have fun with onsite activities like volleyball and beach yoga. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 3 hot tubs. Garza Blanca Resort & Spa Cancun also has 7 outdoor pools, 3 bars, and a health club, as well as spa services and a garden.
Are there restaurants at or near Garza Blanca Resort & Spa Cancun?
Yes, there are 5 onsite restaurants.
What's the area around Garza Blanca Resort & Spa Cancun like?
Garza Blanca Resort & Spa Cancun is located on the Punta Sam Strip, a short 8-minute walk from Punta Sam Ferry Terminal and 9 minutes' walk from Punta Sam Beach.
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Reviews
Garza Blanca Resort & Spa Cancun Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Amenities
9.2
Staff & service
9.2
Eco-friendliness
9.4
Property conditions & facilities
What guests liked
Pools were heated, clean, and well-maintained with plenty of lounge chairs available. (3 reviews)
The beach was well maintained and beautiful, with plenty of lounge chairs available and suitable for activities like volleyball. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Food
Family friendly
Children
Beach
Restaurant
Building
Drinks
Breakfast
Reviews
8/10 Very good
Mar 16, 2025
Beautiful location
Courteous staff
jannaiah chowdary
jannaiah chowdary, 2-night trip
10/10 Exceptional
May 26, 2025
Property overall is beautiful. Did not appreciate that even though I payed for all inclusive they are constantly trying to upgrade and sell non package items.
tamara
tamara, 3-night trip
10/10 Exceptional
Mar 22, 2025
Could not say enough good things about Garza Blanca Cancun. Our butler Mario went above and beyond for our stay, Alex and Benjamin from the roof top pool area were fantastic our and everyone in between
Madison Sturgeon
Madison Sturgeon, 5-night trip
10/10 Exceptional
Aug 14, 2023
This place was very beautiful. We enjoyed our stay and had such a great time.
Angelica
10/10 Exceptional
Dec 29, 2023
Excellent resort. I strongly recommend for all ages and families.
RaquelRrsRaquraq
RaquelRrsRaquraq, 5-night trip
10/10 Exceptional
Dec 8, 2023
We felt like royalty excelent service and view
Joan
Joan, 2-night trip
10/10 Exceptional
Aug 26, 2024
The room had an amazing view and the hotel staff was very friendly. The see through pool was our favorite. We loved the carousel.
ALEX V
ALEX V, 6-night trip
10/10 Exceptional
Apr 10, 2024
This property is so family friendly. The staff is amazing. I cannot recommend it enough for families of all ages.
Tyler
Tyler, 7-night trip
10/10 Exceptional
Jan 9, 2025
The property deserves five stars. There’s plenty of eating options and they are very good ones at that. The pool environment is excellent. The Concierge’s white glove service I received as a VIP was incredible and Garza is on top of its game. Highly recommended.
Scott
Scott, 5-night trip
10/10 Exceptional
Jul 28, 2023
This is by far one of the best resorts in Cancun area. Food, service and building were amazing. Luis take great care of me and my family.
Eduardo
Eduardo, 4-night trip
10/10 Exceptional
Jul 31, 2023
Staff service is really really good. I enjoyed the hotel service. Hotel is not too much Activity.but so far it’s good for family.
Wen Ji
Wen Ji, 5-night trip
6/10 Good
Jan 14, 2025
the food was not five star and it was difficult to get waiters to bring you lunch. the only lunch options were at pool and there were never waiters around
Allison
Allison, 6-night trip
10/10 Exceptional
Aug 28, 2024
Love Garza Blanca
We Love Garza Blanca! It was our first time to the Cancun property, but have stayed at Puerto Vallarta & Los Cabos properties and loved them so Cancun was just as amazing!!
Billy
Billy, 4-night trip
10/10 Exceptional
Aug 1, 2023
Stellar grounds and service
Kayla
Kayla, 1-night trip
10/10 Exceptional
Jan 3, 2021
Excellent service! But property is under construction for another year or so. The food is ok not as good as other Garza Blanca properties
Verified traveler
7-night trip
8/10 Very good
Oct 13, 2023
I liked butters availability, nearest to the beach, cleaned regularly, food and drinks around the pool.
On the other hand smoking area is very limited for a 5 star hotel ( only next to the carousel where kids are playing or in the sun next to the beach with no ash trays around)
Jaiye
Jaiye, 7-night trip
4/10 Fair
Jun 13, 2024
Staff is awful
Natalie
Natalie, 5-night trip
8/10 Very good
Jun 12, 2024
The service needs to improve
Sheila
Sheila, 5-night trip
8/10 Very good
Jan 12, 2024
Property was really nice! The rooms are beautiful! Hot tubes in the pool area are actually hot. Breath-taking garden views with a beautiful hammock. The beach needs to be clean more often as the sand around the volley ball had a lot of rocks, painful when playing beach volley ball. They took down the volley ball net even though we told them we wanted to continue to play.
JUAN
JUAN, 2-night trip
2/10 Poor
Jun 29, 2023
Would not recommend
Swapna
Swapna, 5-night trip
4/10 Fair
Jan 30, 2024
Very far away from everything. Staff was not friendly. Taxi drivers kept “recommending” tourist spots and activities and that’s NOT what I wanted to do. I wanted something local and made it clear. They took me to tourist spots where their friends worked. Another time taxi service was not on time for the airport. Was not offered spa service discount. Was not offered anything in exchange for the room upgrade that I declined (chose to stay in my own room because I wanted two beds instead of one). Waiters were very slow. Won’t stay here again.
Kelsey
Kelsey, 4-night trip
10/10 Exceptional
Apr 1, 2024
Amazing service by the most courteous staff!
The property is beautiful and exttemely clean - quite new and superbly maintained.
Food is mostly excellent in quality and quantity- could actually reduce the serving size in Hiroshi (less rice in sushi) and the steakhouse (14 oz option only for aged steak).
Even if you purchased the all inclusive option, the servers will bring an itemized bill each time you purchase drinks at the bar or eat at the restaurant andyou have to sign it. There is a small resort fee for each night.
Rooms, facilities like the fitness room and swimming pools are lovely. The beach is nice with white sand but a bit rocky in the water. The stone flooring by the pool gets super slippery and i saw 2 kids falling pretty hard.
There is no buffet lunch or dinner restaurants - but you can visit the sister resort's or do food truck or room service. It is advisable to book restaurants several days before you actually arrive.
Butler service was great.activities were good but dont expect late night parties at bars - it's not geared towards that kind of ambiance.
They do promote time share presentations but you can opt to skip.
The carousel at the front was a nice added feature!