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Tru by Hilton Jacksonville South Mandarin

2.5 star property
Jacksonville hotel with outdoor pool and 24-hour fitness

Choose dates to view prices

Photo gallery for Tru by Hilton Jacksonville South Mandarin

Reception
Exterior
Snack bar
Lobby
Terrace/patio
In Southside, Tru by Hilton Jacksonville South Mandarin offers a vibrant atmosphere with a free breakfast buffet, 24-hour gym, and arcade/game room. Guests can unwind at the outdoor pool or stay connected with in-room WiFi and a 24-hour business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Non-smoking
  • Gym
  • Pet friendly
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • Outdoor pool
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Arcade/game room
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Vending machine

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
$93 nightly
The total price is $105
Aug 17 - Aug 18
Total includes taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

In-room business center

Basic Room, 1 King Bed

8.8 out of 10
Excellent
(62 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(82 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room business center

Room, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior entrance

Holiday Inn Express Jacksonville South Bartram Prk by IHG

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 1,034 reviews
The price is $119
$105 nightly
$119 total
Total includes taxes and fees
Aug 13 - Aug 14
Holiday Inn Express Jacksonville South Bartram Prk by IHG
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About the neighborhood

Map
2970 HARTLEY ROAD, Jacksonville, FL, 32257

What's nearby

  • The Avenues - 8 min drive - 11.9 km
  • Jacksonville Naval Air Station - 9 min drive - 13.1 km
  • Orange Park Mall - 9 min drive - 13.3 km
  • St. Johns Town Center - 16 min drive - 25.3 km
  • EverBank Stadium - 21 min drive - 24.5 km

Getting around

  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 22 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 36 min drive
  • Jacksonville International Airport (JAX) - 37 min drive
  • Jacksonville Station - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Arby's - ‬10 min walk
  • ‪Panera Bread - ‬4 min drive
  • ‪Miller's Ale House - ‬3 min drive

About this property

Tru by Hilton Jacksonville South Mandarin

At Tru by Hilton Jacksonville South Mandarin, you'll be within a 10-minute drive of Jacksonville Naval Air Station. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the outdoor pool. Fellow travelers love the helpful staff and breakfast.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 106 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Fence around the pool

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2021
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Arcade/game room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Handrails in stairways
  • Stairway handrail height (inches): 34
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar in shower
  • Shower grab bar height (inches): 21
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Housekeeping (on request)

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 80.63 per accommodation (may vary based on length of stay)

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

TRU Jacksonville South Mandarin
Tru by Hilton Jacksonville South Mandarin Hotel
Tru by Hilton Jacksonville South Mandarin Jacksonville
Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Frequently asked questions

Does Tru by Hilton Jacksonville South Mandarin offer free cancellation for a full refund?

Yes, Tru by Hilton Jacksonville South Mandarin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Tru by Hilton Jacksonville South Mandarin?

Yes, there's an outdoor pool.

Are pets allowed at Tru by Hilton Jacksonville South Mandarin?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 80.63 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Tru by Hilton Jacksonville South Mandarin?

Yes, there's free self parking.

What are the check-in and check-out times at Tru by Hilton Jacksonville South Mandarin?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Tru by Hilton Jacksonville South Mandarin?

No, this hotel doesn't have a casino, but bestbet Orange Park (8-min drive) is nearby.

What is there to do at Tru by Hilton Jacksonville South Mandarin and nearby?

Tru by Hilton Jacksonville South Mandarin has an outdoor pool and a 24-hour fitness center, as well as an arcade.

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Tru by Hilton Jacksonville South Mandarin Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Lobby
Location
Shower
Coffee
Bathroom
Amenities

What guests liked

  • Breakfast was consistently described as good, delicious, and amazing with a variety of options. (49 reviews)
  • The property's convenient location offers easy access to several nearby restaurants. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

It was extremely clean, safe and staff was friendly.
Pamela, 1-night trip

10/10 Excellent

I went with my family, and it was clean with friendly staff. I'll totally stay here again.
Edna, 1-night trip

10/10 Excellent

It was very clean and a safe locatıon
Selami Emre, 1-night trip

10/10 Excellent

This is a safe, quiet and clean hotel. It is convenient to go to restaurants and shops.
Pamela, 1-night trip

10/10 Excellent

Clean and breakfast was nice.
Elaine, 4-night trip

8/10 Good

We really enjoyed our stay!! The hotel was clean, the front desk staff was approachable, and friendly, and the surrounding area had plenty of shopping for our short stay. The only thing we wished was a bit better was the continental breakfast. Wish there were a few more options.
Tiffany, 2-night trip

10/10 Excellent

Nice overnight stop on our way to Port Canaveral!!
Tim, 1-night trip

10/10 Excellent

We needed a place to stay for one night on our way back to Georgia. This hotel is nice and convenient to the interstate, as well as several restaurants. Would definitely stay again!
Stacy, 1-night trip

10/10 Excellent

hilton knows quality over flashy attractions , water quality, sound quality ,sleep quality. and a super welcoming tone and attention to little details *chefs kiss*
christine, 1-night trip

10/10 Excellent

It was located close to a highway and you could hear it at times. Othr than that it was exceptional and We will stay there again.
Charles, 5-night trip

10/10 Excellent

This property is in a safe neighborhood. It is clean and easy access.
Deborah, 3-night trip

10/10 Excellent

Convenient and clean hotel

Beautiful hotel with comfortable rooms and a convenient location. Served purpose well and checkout time of noon is wonderful!
1-night trip

10/10 Excellent

We will be back
Richard, 1-night trip

10/10 Excellent

Very nice
Patrick, 1-night trip

10/10 Excellent

This is our 4 or 5th time staying at this TRU. My husband's family is in Mandarin 5 minutes away. It is alway clean, sheets are soft, beds are comfy, parking so easy, coffee hot and god in the lobby, staff is friendly and the price is great! We also have met the nicest guest in the commmon areas. Family friendly. We just spent a happy 5 days there.
Tonya, 4-night trip

8/10 Good

Loved the newness of the property. Loved the AC in the room. The bathrooms are roomy. And nice lighting. The bed was too soft and not so supportive. The breakfast was really nice. And eating areas are lovely. Mary at the front desk was superb. So nice and friendly. Made our stay!!
Rebekah, 3-night trip

8/10 Good

Traffic
Benjamin, 1-night trip

10/10 Excellent

Lovely stay

I was visiting with my family and it was really good place to stay. Felt really secured in this location. Every one there was nice
Entela, 2-night trip

8/10 Good

Like the quiet area that was still convenient to shopping. Staff was okay, just indifferent.
Stephanie, 1-night trip

10/10 Excellent

I like the service
Arnaldo, 1-night trip

10/10 Excellent

Good breakfast, spacious rooms and cleanliness
Krishnakant, 1-night trip

10/10 Excellent

Very clean room, staff friendly and accommodating
Jacqueline, 1-night trip

10/10 Excellent

Friendly staff upon arrival,
Anita, 1-night trip

10/10 Excellent

Nice property. Clean and seemed very new.
Sara, 1-night trip

10/10 Excellent

My family and I love this hotel always clean and safe
Danaelle, 1-night trip