Experience the vibrant Ciudad Juárez at Krystal Urban Ciudad Juárez by US Consulate. From shopping on site to unwinding at the indoor pool or bar, this hotel offers a modern retreat with free in-room WiFi and a 24-hour business center. The helpful staff has left a lasting impression on previous guests.
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juárez, CHIH, 32528
What's nearby
Central Park - 2 min walk - 0.2 km
Plaza Las Misiones - 19 min walk - 1.6 km
Star Medica Hospital Ciudad Juarez2 - 2 min drive - 1.9 km
Plaza Juárez Mall - 2 min drive - 2.3 km
American Consulate - 3 min drive - 2.3 km
Getting around
Ciudad Juarez Intl. Airport (CJS) - 8 min drive
El Paso International Airport (ELP) - 18 min drive
El Paso Union Depot - 22 min drive
Restaurants
Fonda Mis Tias - 8 min walk
Clasicos - 14 min walk
Abelini's - 15 min walk
Toro Quintaco - 10 min walk
El buen sazón
About this property
Krystal Urban Ciudad Juárez by US Consulate
When you stay at Krystal Urban Ciudad Juárez by US Consulate, you'll be within a 10-minute drive of American Consulate and Paso del Norte International Bridge. After having fun at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a fitness center and a snack bar/deli. The helpful staff and location get great marks from fellow travelers.
At a glance
DONE
Hotel size
120 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 1 PM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
Shopping
Working away
24-hour business center
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness center
An indoor pool
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Reception hall
Accessibility
Wheelchair accessible
Elevator
Front entrance ramp
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Energy-saving switches
Water-efficient toilets only
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 620.12 for adults and MXN 620.12 for children
Early check-in can be arranged for an extra charge of MXN 480 (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Krystal Business Ciudad Juárez
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez
Frequently asked questions
Does Krystal Urban Ciudad Juárez by US Consulate offer free cancellation for a full refund?
Yes, Krystal Urban Ciudad Juárez by US Consulate does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Krystal Urban Ciudad Juárez by US Consulate?
Yes, there's an indoor pool.
Are pets allowed at Krystal Urban Ciudad Juárez by US Consulate?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Krystal Urban Ciudad Juárez by US Consulate?
Yes, there's free self parking.
What are the check-in and check-out times at Krystal Urban Ciudad Juárez by US Consulate?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of MXN 480 for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Krystal Urban Ciudad Juárez by US Consulate?
No, this hotel doesn't have a casino, but Speaking Rock Entertainment Center (12-min drive) and Sunland Park Racetrack and Casino (19-min drive) are both nearby.
What is there to do at Krystal Urban Ciudad Juárez by US Consulate and nearby?
Krystal Urban Ciudad Juárez by US Consulate has an indoor pool and a fitness center.
Are there restaurants at or near Krystal Urban Ciudad Juárez by US Consulate?
Yes, there's an onsite restaurant.
What's the area around Krystal Urban Ciudad Juárez by US Consulate like?
Krystal Urban Ciudad Juárez by US Consulate is a short 8-minute drive from Ciudad Juarez Intl. Airport (CJS) and 4 minutes' walk from Central Park. Travelers say that the hotel is in a great location.
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Reviews
Krystal Urban Ciudad Juárez by US Consulate Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.8
Amenities
9.0
Staff & service
8.8
Eco-friendliness
8.6
Property conditions & facilities
What guests liked
Breakfast was delicious and offered a variety of options, with many guests praising its quality and value. (20 reviews)
The indoor pool was a nice feature, clean, and suitable for spending time. (6 reviews)
The property has convenient parking and a quiet, safe location near a beautiful lake and park. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Restaurant
Bathroom
Food
Bed
Air conditioning
Airport
Shopping center
Reviews
10/10 Exceptional
Jul 25, 2025
Great location, near the airport.
Nelyda
Nelyda, 1-night trip
10/10 Exceptional
Aug 17, 2025
Very helpful staff
Michael
Michael, 1-night trip
10/10 Exceptional
May 28, 2025
Great place to be at
Marco
Marco, 2-night trip
10/10 Exceptional
Jul 18, 2025
Excellent choice
Excellent service and an extra spacious room.
Froyl
Froyl, 1-night trip
10/10 Exceptional
May 3, 2025
The property was very safe and very clean, enjoy my stay at Crystal hotel
Jose
Jose, 4-night trip
8/10 Very good
Jun 11, 2025
Very spacious room. Would stay again. We just spent the night to be closer to the airport the following day.
Abies
Abies, 1-night trip
10/10 Exceptional
Jun 6, 2025
It is right across the avenue from the Juarez Express bus stop which takes you to the airport or downtown.
John
John, 1-night trip
10/10 Exceptional
Jun 9, 2025
Todo excelente,
Diego A.
Diego A., 1-night trip
10/10 Exceptional
Jun 11, 2025
Excelente
Ivan
Ivan, 1-night trip
10/10 Exceptional
May 21, 2025
Nice experience
Great people!
Christian Eloy
Christian Eloy, 4-night trip
10/10 Exceptional
Jun 5, 2025
EXCELENTE
MARINA
MARINA, 2-night trip
10/10 Exceptional
May 27, 2025
Great👍
Maria
Maria, 1-night trip
10/10 Exceptional
May 5, 2025
Excelente
Sylvia A
Sylvia A, 1-night trip
10/10 Exceptional
May 20, 2025
Very good
Carlos
Carlos, 2-night trip
10/10 Exceptional
Apr 26, 2025
Great
adolfo
adolfo, 1-night trip
10/10 Exceptional
May 20, 2025
Friendly
Sergio
Sergio, 1-night trip
6/10 Good
Jun 2, 2025
The beds were a good size no fridge no transportation as they advertised.
ISIDRO GONZALEZ
ISIDRO GONZALEZ, 3-night trip
2/10 Poor
Jun 14, 2025
My reservation was cancelled even I called an hour before my arrival to confirm it......
Karla
Karla, 1-night trip
10/10 Exceptional
May 9, 2025
Thanks
Luis
Luis, 1-night trip
10/10 Exceptional
May 6, 2025
👌
Manuel
Manuel, 2-night trip
4/10 Fair
May 19, 2025
The property was very dirty the rooms need to be updated towels were dirty need to be changed looks like they've been used over a year turning yellow
Luis
Luis, 1-night trip
6/10 Good
May 19, 2025
got charged for a one night stay for leaving one night earlier
Angelica
Angelica, 7-night trip
8/10 Very good
Jun 8, 2025
Ok
Rolando
Rolando, 2-night trip
10/10 Exceptional
May 20, 2025
Ok
Rolando
Rolando, 2-night trip
6/10 Good
May 5, 2025
Overall, just Olga, the cleaning lady is the best this hotel has. She was always alert of what we needed.
I didn't like that the rooms doesn't have microwaves. And the fridge doesn't have freezer.