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Mercure Hotel Potsdam City

4.0 star property
Hotel with restaurant, near Museum Barberini

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Photo gallery for Mercure Hotel Potsdam City

Meeting facility
Lobby sitting area
Exterior
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Bar (on property)
Experience the essence of Potsdam at Mercure Hotel Potsdam City, where a blend of modern comfort and eco-friendliness awaits. Savor international cuisine at OSCAR, unwind in the garden or on the terrace, and enjoy car rentals on site.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Parking available
  • Pet friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Car rentals on site
  • Computer station
  • Front-desk safe

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
$83 nightly
The total price is $95
Aug 24 - Aug 25
Total includes taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 Double Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bathrobes
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed (private bathroom with shower and tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 Double Bed (private bathroom with shower and tub)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Double Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, Multiple Beds

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Total includes taxes and fees
Aug 31 - Sep 1
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About the neighborhood

Map
Lange Brucke, Potsdam, BB, 14467

What's nearby

  • Museum Barberini - 3 min walk - 0.3 km
  • Potsdam's Brandenburg Gate - 13 min walk - 1.2 km
  • Sanssouci Park - 19 min walk - 1.6 km
  • Sanssouci Palace - 3 min drive - 2.0 km
  • Babelsberg Film Park - 6 min drive - 5.6 km

Getting around

  • Berlin (BER-Brandenburg) - 51 min drive
  • Potsdam Park Sanssouci Station - 7 min drive
  • Potsdam Central Station - 8 min walk
  • Potsdam Charlottenhof Station - 22 min walk
  • Central Station/H.-Mann-Allee Tram Stop - 7 min walk
  • Schloss Charlottenhof Tram Stop - 22 min walk

Restaurants

  • ‪Divan Döner - ‬8 min walk
  • ‪Globus Grill Bar - ‬6 min walk
  • ‪ALEX Potsdam - ‬8 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Miss Green Bean - ‬11 min walk

About this property

Mercure Hotel Potsdam City

Located near a train station, Mercure Hotel Potsdam City is a great choice for a stay in Potsdam. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out OSCAR, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a snack bar/deli, a terrace, and a garden. Fellow travelers say good things about the helpful staff. The property is just a short walk to public transportation: Central Station/H.-Mann-Allee Tram Stop is 7 minutes away.

Languages

English, German, Turkish

At a glance

DONE

Hotel size

    • 210 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 20 per day; includes in/out privileges)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Bike storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Bicycle parking
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

OSCAR - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
CINEBAR - Onsite bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • An effective city/local tax rate of 8.025 percent will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Self parking costs EUR 20 per day with in/out privileges

Policies

This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Also known as

Mercure Hotel Potsdam City
Mercure Potsdam City
Accor Hotel Potsdam City
Mercure Potsdam
Mercure Potsdam City Potsdam
Mercure Hotel Potsdam City Hotel
Mercure Hotel Potsdam City Potsdam
Mercure Hotel Potsdam City Hotel Potsdam

Frequently asked questions

Does Mercure Hotel Potsdam City offer free cancellation for a full refund?

Yes, Mercure Hotel Potsdam City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Hotel Potsdam City?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Hotel Potsdam City?

Yes. Self parking costs EUR 20 per day.

What are the check-in and check-out times at Mercure Hotel Potsdam City?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Mercure Hotel Potsdam City and nearby?

Mercure Hotel Potsdam City has a picnic area and a garden.

Are there restaurants at or near Mercure Hotel Potsdam City?

Yes, OSCAR offers alfresco dining and international cuisine.

What's the area around Mercure Hotel Potsdam City like?

Mercure Hotel Potsdam City is in Innenstadt Potsdam, a short 7-minute walk from Central Station/H.-Mann-Allee Tram Stop and 2 minutes' walk from Potsdam Harbour.

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Mercure Hotel Potsdam City Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Restaurant
Service staff
Location
Bar
Parking

What guests liked

  • Breakfast was varied and abundant with friendly and helpful staff. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

quiet, clean, excellent view,
Chengjie, 3-night trip

10/10 Excellent

Great hotel, great location and great staff. Would highly recommend.
Hannah, 1-night trip

6/10 Okay

Friendly staff and convenient location. However, breakfast was disappointing with items being either too soft or poor tasting.
Amina, 2-night trip

10/10 Excellent

Excellent hotel

Excellent hotel, all finished very nicely, amazing location for HBF and super friendly helpful staff.
Steven, 2-night trip

10/10 Excellent

Great place to stay in Potsdam

We really enjoyed our stay at the Mercure Hotel in Potsdam. The room was very comfortable and clean. The hotel location is perfect; an easy walk from the train station and to the city centre, plus great a great view of the Havel river and surrounding countryside!
John, 6-night trip

4/10 Poor

I was there for 2 nights, and the room was not cleaned, towels not changed, I asked the reasons for that, and the answer is that cleaning should be asked for in the morning….
Marco, 2-night trip

6/10 Okay

The stuff very nice and clean.
Marie, 3-night trip

8/10 Good

We have been staying here a few times over a few years now. The only issue is air conditioning. It’s too hot always.

10/10 Excellent

Clean Hotel. Good service. Close to everything.
James, 9-night trip

8/10 Good

Overall the hotel was clean and staff were friendly. However, I couldn't get a hot drink at night after the restaurant had closed.
Sue Ann, 10-night trip

4/10 Poor

Disappointing

Bar closed. Restaurant closed. Breakfast vers nice.
1-night trip

10/10 Excellent

It's locations is perfect,close to all kind of transportation,nice staff and good service... *the room didnt have a fridge
fida, 13-night trip

8/10 Good

The front desk people were extremely nice and helpful. Room was comfortable and clean. Restaurant and breakfast staff were sometimes a bit grumpy. Bar and restaurant not open Sunday or Monday evenings which is a shame. Snacks and drinks are available from the front desk. Room service would have been nicer.
Jennifer, 1-night trip

8/10 Good

A
Nico, 1-night trip

6/10 Okay

Ggg
Ulrike, 1-night trip

8/10 Good

Zimmer klein.Kein Schrank, nur eine Art Flurgarderobe. Bei etwas längeren Aufenthalt kaum Platz für die Wäsche. Ebenso Dusche mit Toilette klein. Waschbecken im Zimmer. Keine Ablagemöglichkeiten für Waschutensilien. Betten bequem. Frühstück ausreichend und vielfältig. Personal freundlich und zuvorkommend.
Susanne, 6-night trip

10/10 Excellent

Sehr freundliches Personal, saubere Zimmer, gutes Essen und zentral gelegen. Die meisten Sehenswürdigkeiten sind zu Fuß erreichbar. Und wer weiter weg will, der hat sämtliche öffis direkt vor der Tür. Trotzdem ist es schön ruhig. Parkplätze sind vorhanden, aber es gibt auch genügend öffentliche Möglichkeiten zu parken. Rundum ein gelungener Aufenthalt.
Das Hotel von der langen Brücke aus
Die hauseigene Bar
Blick vom Hotel aus
Blick aus dem Hotel
Juanita, 3-night trip

10/10 Excellent

Ideal für autolose Reisende Nahverkehr vor der Haustür
Edda, 1-night trip

4/10 Poor

Enttäuschender Aufenthalt mit wenigen Lichtblicken Schon beim Eintreffen im Mercure Hotel Potsdam wurden wir überrascht: Auf den Zimmern gibt es weder einen Kühlschrank noch einen Wasserkocher – für ein Hotel dieser Kategorie absolut unüblich und enttäuschend. Die Rezeption erklärte uns, dass dies in Potsdam wohl "üblich" sei. Ein schwacher Trost. Der nächste Schock ließ nicht lange auf sich warten: Für unseren Säugling wurde lediglich ein normales Bett bereitgestellt. Auf Nachfrage hieß es, man bekomme von den Buchungsplattformen keine Altersangaben. Diese Ausrede erscheint wenig professionell, gerade wenn es um die Sicherheit von Kleinkindern geht. Auch das gebuchte Dreibettzimmer enttäuschte – es war so klein, dass nicht einmal ein Kinderwagen hineinpasste. Erst nach einer Beschwerde an der Rezeption wurde uns ein anderes Zimmer zugewiesen, was zumindest zeigt, dass man bemüht ist, auf Kritik zu reagieren. Ein weiterer negativer Höhepunkt war rostiges Wasser, das beim Einlassen in die Badewanne aus dem Hahn kam. Der Haustechniker am nächsten Tag erklärte, das käme daher, dass ich den Hahn selbständig ab- und wieder aufgedreht hätte – eine doch fragwürdige Erklärung für rostiges Wasser in einem Hotel. Auch die Sauberkeit ließ zu wünschen übrig. Erst als ein Spielzeug unter das Bett geriet und wir es verrücken mussten, fiel uns der Staub und Dreck auf – offenbar wird dort nicht regelmäßig gereinigt. Doch es gab auch Lichtblicke: Besonders positiv hervorzuheben ist der
David, 4-night trip

10/10 Excellent

Waking distance from train station, pier for river tours right next door, friendly and helpful staff, varied and abundant Buffett breakfast. Hard to almost impossible to get Google maps or city mapper to work in the city, for some reason
Enrique, 2-night trip

6/10 Okay

Kein Föhn, kein Wasserkocher. Ungünstige Badeinrichtung (Türschließung). Dusche läuft schlecht ab.
Antje, 2-night trip

4/10 Poor

Die Lage des Hotels ist top. Alles ist fussläufig erreichbar. Die Sauberkeit in den Zimmern ist mittelmäßig. Gesäubert wird nur auf Wunsch und das Zimmer war trotz Nachfrage durch die Rezeption beim Housekeeping nicht fertig / gesäubert. Die Damen an der Rezeption haben in Punkto Freundlichkeit auch noch Luft nach oben. Das Frühstück war ausreichend, aber auch da steht das Hotel in Sachen Vielfältigkeit im Vergleich zu anderen Potsdamer Hotels nicht so ganz gut da. Am Schlimmsten war aber das Zimmer - tatsächlich keine Tür am Badezimmer und für Dusche und Toilette eine wechselseitig zu benutzende Glasschiebetür. Schränke waren praktisch auch nicht vorhanden. Einen der wenigen Parkplätze haben wir ergattert, aber der Weg dahin war auch kompliziert und ohne Service und das bei 24 € / Tag. Leider kann ich das Hotel nicht weiter empfehlen.
Christopher, 3-night trip

8/10 Good

Sean, 5-night trip

6/10 Okay

Schlechte Anfahrtsmöglichkeit und Parkplatzsituation, das Zimmer war zweckmäßig, klein , aber sauber. Die Umgebung ist sehr schön.
Wiebke, 1-night trip

10/10 Excellent

Positiv: Sehr schneller professioneller Checkin, tolle Lage, Zimmerreinigung bei wenigen Tagen Aufenthalt nur auf Wunsch. Negativ: kein Wasseekocher auf dem Zimmer
Susanne, 2-night trip