On Warnemünde’s stunning coastline, Hotel Neptun offers an unforgettable beachfront experience. Unwind with a cocktail at the poolside bar, enjoy a meal at one of four on-site restaurants or indulge in rejuvenating spa treatments. With yoga classes and fitness activities available at the health club and windsurfing nearby, this hotel has something for everyone.
At Hotel Neptun, you'll have access to onsite snorkeling, windsurfing, and water skiing. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, thalassotherapy, and mani/pedis. Dining choices include 4 restaurants and the 2 bars/lounges are great places to grab a cold drink. A nightclub, a poolside bar, and a health club are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff. Public transportation is close by: Warnemuende Station is just 12 minutes by foot.
At a glance
DONE
Hotel size
338 rooms
Arranged over 19 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18
Check-out time is 11 AM
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Supervised childcare*
DONE
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite valet parking (EUR 25 per day)
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle from 6 AM to 5:30 AM*
DONE
Offsite
Area shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
4 restaurants
2 bars/lounges
Poolside bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
24-hour room service
Traveling with children
Children stay free (see details)
Playground
Supervised childcare (surcharge)
What to do
On the beach
Fitness classes
Pilates classes
Yoga classes
Snorkeling
Water skiing
Windsurfing
Shopping
Hiking/biking trails nearby
Horse riding nearby
Windsurfing nearby
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Beach towels
Facilities
1 building/tower
Built in 1971
Safe-deposit box at front desk
Terrace
Television in common areas
Health club
An outdoor pool
An indoor pool
Arcade/game room
Full-service spa
Nightclub
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
Television
Satellite TV channels
Pay movies
Home comfort
Heating
Minibar
Bathrobes and slippers
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
Balcony
Freshen up
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Special features
Spa
The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 3.70 per person, per night for adults; EUR 1.45 per night for guests aged 6-14 years old. This tax does not apply to children under 6 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (one-way)
Area shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Rollaway beds are available for EUR 55.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 28 per pet, per night
Parking
Valet parking costs EUR 25 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.
Also known as
Hotel Neptun Hotel
Hotel Neptun Rostock
Neptun Hotel
Neptun Rostock
Hotel Neptun Rostock
Hotel Neptun Hotel Rostock
Frequently asked questions
Does Hotel Neptun offer free cancellation for a full refund?
Yes, Hotel Neptun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Neptun?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Hotel Neptun?
Yes, pets are welcome, with a limit of 2 total. There's a charge of EUR 28 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Neptun?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Hotel Neptun?
Yes, an airport shuttle is available from 6 AM to 5:30 AM on request. The charge is EUR 75 per vehicle one-way.
What are the check-in and check-out times at Hotel Neptun?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM. Express check-in is available.
What is there to do at Hotel Neptun and nearby?
Have fun with onsite activities like water skiing, windsurfing, and snorkeling. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Neptun also has 2 bars, a nightclub, and an outdoor pool, as well as a sauna, a steam room, and an arcade.
Are there restaurants at or near Hotel Neptun?
Yes, there are 4 onsite restaurants.
Does Hotel Neptun have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Neptun like?
Hotel Neptun is located on the boardwalk/promenade in Warnemünde, a short 7-minute walk from Warnemunde Lighthouse and 17 minutes' walk from Warnemünde Cruise Center.
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Hotel Neptun Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 7, 2024
Very nice stay. Staff were wonderful and the location can't be beat.
Leah
Leah, 1-night trip
10/10 Exceptional
May 3, 2024
Vacation by the Sea
Wonderful hotel by the Baltic Sea. I truly enjoyed the sauna, the pool and all the amenities offered.
Tatjana K
Tatjana K, 2-night trip
10/10 Exceptional
May 16, 2024
Property was nicely maintained. Loved the breakfast on the 19th floor.
Mary Lou
Mary Lou, 1-night trip
10/10 Exceptional
Mar 29, 2024
Excellent Service
Sven
Sven, 4-night trip
10/10 Exceptional
Aug 22, 2023
One of the best hotels that I have stayed at. Large walk in shower! Across the street from sand dunes and the beach.
Rebecca
Rebecca, 1-night trip
10/10 Exceptional
Sep 4, 2024
We lived this hotel. More about that later. First you should know this hotel has NO AIRCONDITIONING. None. Open a window. Bugs may come in. It was 68 to 70 degrees farenheit during our stay. We were fine .
Lovely room with ocean view. Boardwalk leads to shopping and dining area. Spacious room with drawers and shelves.
Pool us in the spa and a bit strange. Spa people want you to buy $22 bathing shoe to go in..
Lovely hotel enjoyed our visir very much.
Linda
Linda, 2-night trip
10/10 Exceptional
May 6, 2024
Poor training of staff
I was told to call the hotel and they would call a taxi to pick us up at the Warnemunde Werft Train Station. We called the hotel 5 times over a 45 minute time period and no one answered the phone. Finally we asked someone getting off a train about their not answering the phone. He tried twice on his phone and still no answer. Another person said to walk to the bus station and take the bus which we did. It took us almost two hours to get to the hotel.
When we were checking in, the phone rang several times and none of the people checking us in answered the phone.
When we checked out of the hotel, we just realized that we were overcharged by 50 Euros and our bill is INCORRECT. We were charged 50 Euros for parking a car, which is a problem because we did not have a car. Thus, a credit needs to be issued on the credit card used. We already left Germany and are not returning. The correct total amount should be 25,90 Euros, not 75,90 Euros.
The bill number is 1297678
.
Thank you
Ronald and Lena Marie Berezniak
Ronald
Ronald, 2-night trip
10/10 Exceptional
Aug 7, 2025
Chan-Sung
Chan-Sung, 1-night trip
10/10 Exceptional
Aug 3, 2025
Mikael
Mikael, 2-night trip
10/10 Exceptional
Jun 29, 2025
Wir kommen wieder, sehr schönes Hotel!
Wir hatten ein Eckzimmer, war sehr schön mit viel Platz.
Wir waren jeden Abend irgendwo im Hotel zum essen war überall super lecker. Auch die Weinkarte ist wirklich super.
Der Sauna Bereich ist wirklich sehr groß und schön neu.
Durch die Lage am Strand ist die Kombi aus 5 Sternen und Strandurlaub wirklich sehr angenehm. Frühstück in der oberen Etage hat schon was.
Alexander
Alexander, 5-night trip
10/10 Exceptional
Jun 10, 2025
Sehr guter Empfang, toller Blick aus der 15 Etage, Betten sauber, schwimmen entspannt einfach selber mal ausprobieren
Brigitte
Brigitte, 2-night trip
10/10 Exceptional
Jun 7, 2025
Hans-Jürgen
Hans-Jürgen, 6-night trip
4/10 Fair
Jun 6, 2025
Veraltet,kein 5 sterne
Kathrin
Kathrin, 4-night trip
6/10 Good
Jun 5, 2025
Das Personal an der Rezeption war inkompetent und unfreundlich bis arrogant.
Personal beim Frühstück war sehr nett und zuvorkommend.
Aus meiner Sicht ist das Neptun kein 5 Sternhotel. Schon im Eingangsbereich verspürt das Hotel noch den alten “Ostcharme”.
Wer ein tolles Hotel sucht, sollte das Hohe Dünne buchen.
Ich kann das Neptun als 5 Sternehotel nicht empfehlen.
Bodo
Bodo, 1-night trip
10/10 Exceptional
Jun 4, 2025
Katharina-Marie
Katharina-Marie, 3-night trip
8/10 Very good
Jun 3, 2025
Zu teure Parkgebühren. Einrichtung veraltet. Zu hohe Aufschläge für Kundenwünsche.
Personal sehr freundlich. Service beim Frühstück und im Allgemeinen sehr gut. Schöne Bar, super Panorama-Blick in der 19. Etage.
Andreas
Andreas, 2-night trip
6/10 Good
May 30, 2025
Es ist seine 5 Sterne wirklich wert - für ältere Leute. Für junge Menschen (wie ich) ist es nichts. Ein weiteren Aufenthalt würde ich nicht empfehlen.
Konstantin
Konstantin, 1-night trip
10/10 Exceptional
May 15, 2025
A
Oliver
Oliver, 1-night trip
10/10 Exceptional
May 12, 2025
Perfekt wie immer !!!
Christian
Christian, 2-night trip
10/10 Exceptional
Apr 30, 2025
Hallo,
sehr gut gelegenes und tolles Hotel .
Personal top , Sauberkeit top und das Frühstück bietet Alles an.
Die Bars z. B. Lobby mit Klavier, 17. Etage eher gediegen 😉 und im Keller gibt es die Party Szene.
Die Parkplatzsituation könnte man verbessern.
Herzlichen Dank ich komme wieder.
Bettina
Bettina, 1-night trip
10/10 Exceptional
Apr 28, 2025
Schönes Hotel, sehr gute Lage, leckeres Frühstück fast alle Mitarbeiter sehr nett. Wir wetden sicher wiederkommen.
Ute
Ute, 3-night trip
10/10 Exceptional
Apr 23, 2025
Sehr gute Lage, leckeres Frühstück mit viel Obst, freundliches Personal
Priscila
Priscila, 3-night trip
8/10 Very good
Apr 17, 2025
Ingo
Ingo, 4-night trip
10/10 Exceptional
Apr 15, 2025
Jutta
Jutta, 1-night trip
10/10 Exceptional
Apr 13, 2025
Wir werden wiederkommen. Das Hotel ist sehr zu empfehlen.