Thompson Zihuatanejo, A Beach Resort, by Hyatt

Luxury beachfront resort with spa, near La Ropa Beach

Choose dates to view prices

Where to?

Dates

November 2025

6

December 2025

On the beach, sun loungers, beach towels

1 bedroom, premium bedding, minibar, in-room safe

At Thompson Zihuatanejo, A Beach Resort, by Hyatt, you can spend time at the beach relaxing in a sun lounger, plus you'll be within a 15-minute walk of La Ropa Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in sports massages, body wraps, and aromatherapy. CENIZA, one of 2 restaurants, offers ocean views and serves dinner. This luxurious resort also features a poolside bar, a fitness center, and a children's pool. Fellow travelers love the helpful staff.

Exceptional

Popular amenities

Airport transfer
Bar
Pet friendly
Spa
Pool
Gym

Main amenities (12)

Daily housekeeping
On the beach
2 restaurants and bar/lounge
Full-service spa
3 outdoor pools
Breakfast available
2 outdoor tennis courts
Fitness center
Beach sun loungers
Beach towels
Children's pool
Pool bar

Feel at home (6)

Children stay free
Children's pool
Private bathroom
Separate sitting area
Premium TV channels
Garden

$291 nightly

Nov 13 - Nov 14

Total with taxes and fees

Why we love this property

Beach lounger paradise

The resort sits right on the beach with free loungers and towels. Sample ocean views from the restaurant after kayaking, snorkeling, or sailing.

Serene spa getaway

This resort's spa provides aromatherapy, body treatments, and reflexology. Couples enjoy joint sessions while fitness fans value yoga and garden retreats.

Beachfront art deco gem

Marvel at ocean views from this luxury resort's art deco splendor. The garden's curated furnishings and ocean-view restaurant create a sublime coastal retreat.

Room options

Check availability for these dates

Tonight

Nov 6 - Nov 7

Tomorrow

Nov 7 - Nov 8

All rooms

1 bed

2 beds

3+ beds

Showing 11 of 11 rooms

Suite, 2 Bedrooms, Beachfront

Highlights

Balcony

Separate sitting area

Individually furnished

Private plunge pool

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

1858 sq ft
Ocean view
Sleeps 4
2 King Beds

Suite, 2 Bedrooms, Garden View (Garden)

Exceptional

Highlights

Balcony

Separate sitting area

Individually furnished

Private plunge pool

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

1100 sq ft
Sleeps 4
1 King Bed and 1 Queen Bed

24-inch plasma TV with satellite channels, TV, iPod dock

Suite, 2 Bedrooms, Lagoon View (Lagoon)

Excellent

Highlights

Balcony

Separate sitting area

Individually furnished

Private plunge pool

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

1204 sq ft
Lagoon view
Sleeps 4
1 King Bed and 2 Queen Beds

Suite, Beachfront (Plunge Pool)

Exceptional

Highlights

Balcony

Separate sitting area

Individually furnished

Private plunge pool

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

1207 sq ft
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Room, 1 King Bed (Plunge Pool)

Exceptional

Highlights

Balcony

Separate sitting area

Individually furnished

Private plunge pool

Air conditioning

Plasma TV

Hypo-allergenic bedding

Separate bedroom

650 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed

Excellent

Highlights

Balcony

Separate sitting area

Individually furnished

Air conditioning

Plasma TV

Hypo-allergenic bedding

Separate bedroom

Ceiling fan

650 sq ft
Sleeps 2
1 King Bed

Suite (Swim-Up)

Exceptional

Highlights

Balcony

Separate sitting area

Individually furnished

Private pool

Air conditioning

Plasma TV

Hypo-allergenic bedding

Separate bedroom

535 sq ft
Beach view
Sleeps 2
1 King Bed

Suite, Lagoon View (Plunge Pool)

Wonderful

Highlights

Balcony

Separate sitting area

Individually furnished

Private plunge pool

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

1048 sq ft
Lagoon view
Sleeps 2
1 King Bed

Suite, Terrace, Ocean View

Exceptional

Highlights

Balcony

Separate sitting area

Individually furnished

Private plunge pool

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

1100 sq ft
Ocean view
Sleeps 2
1 King Bed

Suite (Thompson)

Highlights

Balcony

Separate sitting area

Individually furnished

Private plunge pool

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

1465 sq ft
Ocean view
Sleeps 4
2 King Beds

Suite, 2 Queen Beds (Lagoon Suite)

Highlights

Balcony

Separate sitting area

Individually furnished

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Premium bedding

1 bedroom
Sleeps 4
2 Queen Beds

Similar properties

Pool
Spa
Airport transfer
Parking available

$242 nightly

Nov 18 - Nov 19

Total with taxes and fees

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About the neighborhood

Playa La Ropa S/N, Zihuatanejo, GRO, 40880

What's nearby

Zihuatanejo Bay - 1 min walk - 0.1 km
La Ropa Beach - 7 min walk - 0.6 km
La Madera Beach - 17 min walk - 1.4 km
Las Gatas Beach - 9 min drive - 3.1 km
Municipal Market - 9 min drive - 2.7 km

Getting around

Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 20 min drive
Airport shuttle (surcharge)

Restaurants

‪La Perla Restaurante - ‬10 min walk
‪Trattoria da Gianni - ‬4 min walk
‪Restaurante ARENA - ‬15 min walk
‪Hao - ‬1 min walk
‪Jungle Pizza - ‬6 min walk

About this property

Thompson Zihuatanejo, A Beach Resort, by Hyatt

At Thompson Zihuatanejo, A Beach Resort, by Hyatt, you can spend time at the beach relaxing in a sun lounger, plus you'll be within a 15-minute walk of La Ropa Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in sports massages, body wraps, and aromatherapy. CENIZA, one of 2 restaurants, offers ocean views and serves dinner. This luxurious resort also features a poolside bar, a fitness center, and a children's pool. Fellow travelers love the helpful staff.

At a glance

Hotel size

- 56 units
- Arranged over 2 floors

Arriving/Leaving

- Check-in start time: 3 PM; Check-in end time: midnight
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- For any questions, please contact the property using the information on the booking confirmation

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

- Pets allowed*

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free onsite self parking
- Free onsite valet parking

Transfers

- Airport shuttle on request (available 24 hours)*

Other information

- Designated smoking areas

Property amenities

Food and drink

Full breakfast (surcharge) each morning 7:30 AM–11:30 AM
2 restaurants
Bar/lounge
Poolside bar
Swim-up bar
Room service (limited hours)
Snack bar/deli

Traveling with children

Children stay free (see details)
Children's pool

What to do

On the beach
Tennis lessons
Fitness classes
Yoga classes
Shopping
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Snorkeling nearby

Working away

Business center
Meeting room

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Pool loungers
Pool umbrellas

Facilities

4 buildings/towers
Built in 2011
Safe-deposit box at front desk
Garden
Terrace
Fitness center
3 outdoor pools
Full-service spa
2 outdoor tennis courts
Banquet hall
Outdoor furniture
Art Deco architecture

Room amenities

Be entertained

24-inch plasma TV
Premium satellite channels
Pay movies

Home comfort

Air conditioning (climate-controlled)
Ceiling fan
Minibar
Bathrobes
Iron/ironing board (on request)

Sleep well

Hypo-allergenic bedding
Turndown service
Premium bedding

What to enjoy

Balcony
Individually furnished
Separate sitting area

Freshen up

Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi
Phone

Food and drink

Free bottled water

More

Daily housekeeping
In-room safe

Special features

Spa

The onsite spa has couples treatment room(s). Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

CENIZA - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).

HAO - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

Resort fee: 10 percent of room rate

Optional extras

Full breakfast is offered for an extra charge of approximately USD 28 for adults and USD 28 for children
Airport shuttle service is offered for an extra charge of USD 116 per vehicle (one-way)

Pets

Pets are allowed for an extra charge of USD 100 per pet, per stay

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests traveling with a service animal must contact the property prior to arrival and pay a one-time fee.

Also known as

Viceroy Hotel Zihuatanejo

Thompson Zihuatanejo Hotel

Zihuatanejo Viceroy

The Tides Hotel Zihuatanejo

The Tides Resort Zihuatanejo

The Tides Zihuatanejo Hotel Zihuatanejo

Tides Zihuatanejo

Villa Del Sol Zihuatanejo

Zihuatanejo Destination

Villa Sol Resort Zihuatanejo

Villa Sol Zihuatanejo

Thompson Zihuatanejo Resort

Thompson Resort

Thompson Zihuatanejo Resort

Resort Thompson Zihuatanejo Zihuatanejo

Zihuatanejo Thompson Zihuatanejo Resort

Resort Thompson Zihuatanejo

Thompson Zihuatanejo Zihuatanejo

Villa del Sol Resort Zihuatanejo

Hotel Zihuatanejo a Destination Hotel

Viceroy Zihuatanejo

Thompson Resort

Thompson

Frequently asked questions

Does Thompson Zihuatanejo, A Beach Resort, by Hyatt offer free cancellation for a full refund?

Yes, Thompson Zihuatanejo, A Beach Resort, by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Yes, pets are welcome. There's a charge of USD 100 per pet, per stay.

Is parking offered on site at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Yes, an airport shuttle is available. The charge is USD 116 per vehicle one-way.

What are the check-in and check-out times at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Thompson Zihuatanejo, A Beach Resort, by Hyatt and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Thompson Zihuatanejo, A Beach Resort, by Hyatt also has a fitness center and spa services, as well as a garden.

Are there restaurants at or near Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Yes, there are 2 onsite restaurants, featuring alfresco dining and ocean views.

Does Thompson Zihuatanejo, A Beach Resort, by Hyatt have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Thompson Zihuatanejo, A Beach Resort, by Hyatt like?

Thompson Zihuatanejo, A Beach Resort, by Hyatt is a short 14-minute walk from La Ropa Beach and 17 minutes' walk from La Madera Beach.

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Thompson Zihuatanejo, A Beach Resort, by Hyatt Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Food

Service staff

Beach

Room

Location

Accomodation Type

Children

Large group

Bay

Amenities

What guests liked

The beach at this property is clean, beautiful, and perfect for swimming and relaxation. (16 reviews)

From real guest reviews summarized by AI.

10/10 Exceptional

Aug 4, 2025

Our favorite place to go as a family!

Nazneen Darius, 7-night trip

10/10 Exceptional

Jun 17, 2025

This is one of my favorite beach hotel with excellent service.

Mikio, 3-night trip

10/10 Exceptional

Apr 15, 2025

Great place, excellent sevice

Gustavo, 5-night trip

10/10 Exceptional

Aug 2, 2025

Everything was great except Wi-Fi was spotty.

Ernest, 4-night trip

10/10 Exceptional

Apr 21, 2025

Amazing four days.

4-night trip

10/10 Exceptional

Feb 26, 2025

We enjoyed our stay. It was super relaxing and the service was great. Highly recommend.

Elsa, 4-night trip

8/10 Very good

Mar 17, 2025

Amazing beach and pool area on the best beach in the area. Good food (although portions are pretty small ((I’m not from the US)) Excellent service in the restaurant area overall.

Adam, 4-night trip

10/10 Exceptional

Aug 25, 2024

Beautiful grounds

Kerby, 3-night trip

8/10 Very good

Dec 18, 2023

Had so much fun.

Justin, 7-night trip

10/10 Exceptional

Aug 11, 2022

Our second time staying here. Love the food. The beach. The grounds and the service. Perfect holiday with our children.

Nazneen, 6-night trip

10/10 Exceptional

Nov 6, 2024

You did not need to go anywhere!

Richie, 3-night trip

10/10 Exceptional

Jul 21, 2024

Peaceful

WOO JUNG, 2-night trip

6/10 Good

May 24, 2025

Normal.

Alejandra, 1-night trip

10/10 Exceptional

Mar 12, 2024

The Thompson is hard to beat. Easy check in process, beautiful rooms, a great walking beach with many dining options close to the hotel. They have a new Chef named Omar he is on top of his game. Outstanding staff ready to meet your every need.

richard, 3-night trip

10/10 Exceptional

Mar 6, 2023

Paradise. I didn’t want to leave. The entire experience was just lovely.

Susan, 3-night trip

8/10 Very good

May 12, 2024

Two restaurants: Upscale, great! Everyday - not too great.

Barry, 6-night trip

10/10 Exceptional

May 3, 2024

I love the Thompson! Francisco was such a great employee and he took care of all our needs. I will look forward to seeing him next year! He is a plus to have on the staff😊

sandra, 1-night trip

10/10 Exceptional

Mar 13, 2023

Every time we return to the property it feels like coming home. We took a large group of friends "27" adults and kids. We were able to get reservations everywhere we wanted to eat at the times we wanted. A shout out to all our Mexican Family, Eddieberto, Diego, Juan, Sarah, and front desk staff.

richard, 3-night trip

10/10 Exceptional

Mar 13, 2023

We didn’t like the food

ILANA, 3-night trip

2/10 Poor

Jan 3, 2025

Unsafe area - No warning, no refund

This hotel is in a part of Mexico that the US government lists as a "LEVEL 4 - DO NOT TRAVEL" area. Unfortunately, neither Hotels.com nor the Thompson mention that fact. And they are unwilling to refund the (expensive) room I booked. Buyer beware.

Jonathan, 4-night trip

6/10 Good

Dec 25, 2024

The furniture was very old, the bed was uncomfortable, the bedding had holes in it. I asked for my luggage to be picked up at 6:30 in the morning and no one showed up. I had to bring my luggage down from a second floor without an elevator. They forgot my request, they only apologized. Beautiful location, they need to pay more attention to services.

Sara, 3-night trip

8/10 Very good

Oct 12, 2025

Muy bonito , playa preciosa

Gabriela, 3-night trip

10/10 Exceptional

Aug 14, 2025

Muy bien

Ezra, 3-night trip

8/10 Very good

Jul 28, 2025

Extraordinario servicio; una atención de primera. La habitación super cómoda y elegante. Los alimentos son buenos; comida y cena muy buena, sin embargo, el desayuno no tanto. Las albercas privadas no tienen calefacción y en varios casos no les da el sol, lo que las hace difíciles de utilizar. En general es un buen hotel.

Juan Pablo, 3-night trip