Experience the charm of Basel at Hotel Metropol Basel, where modern amenities meet historic surroundings. Unwind with a workout in the 24-hour gym or explore nearby Basler Muenster and Marktplatz with bike rentals. With free in-room WiFi, multilingual staff, and helpful concierge services, this upscale hotel is a haven for travelers.
Located near a train station, Hotel Metropol Basel is a great choice for a stay in Basel. Guests can enjoy the 24-hour fitness center, and buffet breakfast is available daily. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Bhfeingang Gundeldingen Tram Stop is 5 minutes away.
At a glance
DONE
Hotel size
46 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (CHF 30 per night)
Onsite valet parking (CHF 30 per night)
Onsite extended parking (CHF 30 per night)
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Built in 1980
Safe-deposit box at front desk
24-hour fitness center
Accessibility
Elevator
Handrails in stairways
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Memory foam mattress
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 30 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self parking costs CHF 30 per night
Valet parking costs CHF 30 per night
Extended parking costs CHF 30 per night
Parking height restrictions apply
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Also known as
Hotel Swiss Quality
Metropol Swiss Quality
Metropol Swiss Quality Basel
Metropol Swiss Quality Hotel
Metropol Swiss Quality Hotel Basel
Hotel Metropol Basel
Metropol Basel
Swiss q Metropol Basel
Hotel Metropol Basel Hotel
Hotel Metropol Basel Basel
Hotel Metropol Basel Hotel Basel
Frequently asked questions
Does Hotel Metropol Basel offer free cancellation for a full refund?
Yes, Hotel Metropol Basel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Metropol Basel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Metropol Basel?
Yes. Self parking costs CHF 30 per night. Valet parking costs CHF 30 per night. Extended parking costs CHF 30 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Metropol Basel?
Check-in start time: 2 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Metropol Basel?
No, this hotel doesn't have a casino, but Grand Casino Basel (5-min drive) and Casino Barriere De Blotzheim (11-min drive) are both nearby.
What is there to do at Hotel Metropol Basel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around Hotel Metropol Basel like?
Hotel Metropol Basel is in Sankt Alban, a short 5-minute walk from Bhfeingang Gundeldingen Tram Stop and 8 minutes' walk from Basel Zoo.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel Metropol Basel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Lobby
Train station
Air conditioning
Transportation
Cities
Bathroom
Bed
What guests liked
The property's breakfast buffet offered a wide variety of options including unlimited cappuccinos, fresh bread, eggs, and cold cuts. (9 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 7, 2025
Overnight stay to start our trip into Switzerland. Hotel very close to station. Staff very welcoming and friendly.
Jayne
Jayne, 1-night trip
6/10 Good
Jun 5, 2025
Hotel was expensive for what you received
A few things were to working
Good location
Kim
Kim, 2-night trip
8/10 Very good
Jun 28, 2025
Great holiday base
Hotel staff were friendly, good size room with kettle and fridge. Decent breakfast. Great location, 10 minute walk to centre and around the corner from station provifing a good base for easy access to other swiss locations.
Paul
Paul, 4-night trip
10/10 Exceptional
Mar 18, 2025
Great 4 star hotel,100 meters from the train station excellent breakfast, very clean and comfy room.
Yuriy
Yuriy, 1-night trip
10/10 Exceptional
May 30, 2025
Close to SBB station. Lovely breakfast. Nice room.
Dr Sandeep
Dr Sandeep, 3-night trip
8/10 Very good
Jul 14, 2025
Loved it though the directions to locate it left something to be desired.
Verified traveler
1-night trip
10/10 Exceptional
Jul 8, 2025
Very nice hotel, helpful staff, had adked for a room with a/c and this was given- thankfully as heatwave when we arrived! Basel card great for free transport
Marc
Marc, 3-night trip
8/10 Very good
Mar 11, 2025
Very nice and convenient location. Fabulous breakfast on the top floor!
Albert
Albert, 3-night trip
8/10 Very good
Jun 28, 2025
Close to transport links and good breakfast.
Hotel was close to the train station and bus back to the airport. Breakfast room on the top floor was good for choice of food and views. One of our rooms had a strange smell when we arrived but it faded over time.
Angela
Angela, 1-night trip
10/10 Exceptional
May 13, 2025
We was stayed for three nights
jason
jason, 3-night trip
10/10 Exceptional
Feb 23, 2025
Lovely hotel In a wonderful location
A really good stay. The station is in a really good location near the station and a minute walk from the tram. Staff were really friendly and everything was neat and comfortable.
Chris
Chris, 2-night trip
8/10 Very good
Sep 12, 2024
Quick stopover
Perfect for our 1 night stop over in Basel
Paul
Paul, 1-night trip
10/10 Exceptional
Dec 27, 2024
Very accommodating staff
Wade
Wade, 1-night trip
10/10 Exceptional
Jul 1, 2024
Good location, easy access
mahnaz
mahnaz, 1-night trip
10/10 Exceptional
Mar 12, 2025
Great reception staff !!
James
James, 1-night trip
10/10 Exceptional
May 18, 2025
Really friendly reception staff! So helpful in telling us how to navigate the city. Anja and Palmeria (I think. Sorry for misspelling). Lovely people. The hotel pillows are bad though! Very flat.
Shiv
Shiv, 1-night trip
8/10 Very good
Oct 2, 2024
A very pleasant stay
A lovely hotel - we made several minor requests of reception staff and they were fulfilled cheerfully and promptly. Room was clean and comfortable and the hotel is very near the railway station and other transport links.
Peter
Peter, 5-night trip
10/10 Exceptional
Jun 21, 2024
Next to airport.
David
David, 1-night trip
10/10 Exceptional
Sep 19, 2024
The continental breakfast buffet was excellent! Unlimited cappuccinos (or any other coffee you would like), meuselli with fresh berries, lovely fresh bread, eggs, bacon, cold cuts, cheeses, fresh fruit - everything you could desire.
Corinne
Corinne, 4-night trip
8/10 Very good
Apr 2, 2025
Ideal place for proximity to the train station and the room is very comfortable. No staff at reception which makes it feel less secure. Check in is self service but easy. No Wi-Fi in rooms, only in lobby.
Nitin
Nitin, 1-night trip
10/10 Exceptional
Oct 6, 2024
Very clean. Great location near the train station and bus to the airport, plus excellent public transportation for getting around the city. The staff was super nice and helpful. I would definitely stay again.
Zicky
Zicky, 1-night trip
10/10 Exceptional
Jun 10, 2024
Very Good
The location is walkable to the attractions and convenient to the train station. Rooms are clean.
Verified traveler
4-night trip
10/10 Exceptional
Feb 10, 2025
Self check-in can be a bit fiddly but everything else is very decent and close to Basel SBB station (where a basement level supermarket is). Staff from adjacent (associated) hotels would help you if needed. Comfortable bed, big screen & complementary espresso machine. Happy to stay again.
machiko
10/10 Exceptional
Oct 29, 2024
Good location
Automated check-in works, but there are also friendly staff. Rooms are comfortable, and the price/quality ratio is good. Breakfast is pretty basic and pre-cutting the loaves means they can be a little stale