Does Mercure Han-sur-Lesse offer free cancellation for a full refund?

Yes, Mercure Han-sur-Lesse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Han-sur-Lesse?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Mercure Han-sur-Lesse?

Yes, pets are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Han-sur-Lesse?

Yes. Self parking costs EUR 18 per day. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Mercure Han-sur-Lesse?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.

Is there an onsite casino at Mercure Han-sur-Lesse?

No, this hotel doesn't have a casino, but Circus Casino (18-min drive) is nearby.

What is there to do at Mercure Han-sur-Lesse and nearby?

Have fun with nearby activities like cycling and hiking. Additional recreation onsite includes ecotours. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Mercure Han-sur-Lesse?

Yes, there's an onsite restaurant, Merlesse.

What's the area around Mercure Han-sur-Lesse like?

Mercure Han-sur-Lesse is located a short 7-minute walk from Caves of Han.

Mercure Han-sur-Lesse, Rochefort: Hotel Reviews, Rooms & Prices

8/10 Very good

Sep 5, 2023

Very good hotel

Staff very helpful, breakfast good and the area is a very nice place to stay.

David, 2-night trip

10/10 Exceptional

Aug 15, 2023

We really enjoyed our stay. The family room is spacious and clean.

Lisette, 4-night trip

8/10 Very good

Feb 23, 2025

Modern and confortable but food to be improved

Very nice location, modern hotel , confortable but the food (breakfast at 23e and restaurant 45EUr 3 courses) was very expensive for the quality.... breakfast especially disappointing

JUSTINE, 2-night trip

6/10 Good

Sep 20, 2025

Disappointing

We have stayed at this hotel once before 2 yrs ago, & we’re so impressed by it, we actually amended our road trip route in order to incorporate a stay here. However, this time we were left rather disappointed. The food here was excellent last time, so we planned on eating there this time, but less than 72 hrs before our stay, I received an email telling us that there was a large party/meeting for the evening of our stay, so the restaurant would be closed to the rest of the guests. No suggestions were given as to where we could go to eat instead, And at breakfast the following morning, the dining room had been left with most of the individual tables left pushed together, to form banquet style seating for the ore ious nights party. These tables were not made up for breakfast, & there were only 3 tables for 2, which were set up. So people were having to sit in the ends of the huge banquet tables. It all felt abit like as a paying guest, we were not given any sort of service at all.

Tracey, 1-night trip

8/10 Very good

Aug 19, 2024

As others have mentioned before, if arriving by car, use the parking by the church. Its free between 18.00 and 09.00 and far cheaper and easier to access than the mercure underground parking (€15).

Brian, 1-night trip

8/10 Very good

Sep 9, 2024

It's a beautiful room, bathroom and swimming pool. Front desk staff is very friendly! Only bad thing I have to say is that you only get 2 towels and there are no towels at the swimming pool? Very strange. Also good to know: there are no bathrobes or slippers. It's a very standard room. Also do not expect a lot from the airconditioning. A lot of functions are blocked and we were really hot through the night.

Louise, 1-night trip

8/10 Very good

Aug 26, 2023

If it wasn't for a very minimal breakfast I'd rate this hotel higher, but the breakfast might come as a disappointment. It was hard for the team to cope with the fully booked property as utensils, coffee cups, clean plates were almost missing half an hour before closing. The variety of hot meals was also very basic. On the other hand it is absolutely fantastic for a hotel to have EV charging points in the garage. Thank you for that.

Roman, 3-night trip

8/10 Very good

Nov 2, 2020

Check-in/out bottle neck

Check-in and out are a bottleneck. Which is not interesting in Corona times. This should go much more fluently. We couldn't eat in the hotel, so we had to find some take away. In the morning, due to covid-rules, we had to eat breakfast in our room. Luckily there was a table to eat. Only, we didn't have enough bread, and when I went down to get some, we couldn't have a baguette, which my son would really have prefered. The hotel is very new (smells new). It was my most expensive hotel ever and it was the first time there was no possibility to drink tea in the room. This should be really there ! I didn't drink something hot for two days, because you can't go to a café to drink this at the moment. This should improve as well as the check-in and check-out. We took this hotel because it has a swimming pool, which we couldn't use due to covid-regulations.

Nicole, 1-night trip

8/10 Very good

Nov 10, 2025

Kleine kamer , te warm om te slapen , geen temperatuur regeling mogelijk

patrick, 1-night trip

6/10 Good

Oct 28, 2025

Belle hôtel propre mais dommage que l'eau de la piscine n'était vraiment pas chaude. Bon petit déjeuner

Audrey, 1-night trip

10/10 Exceptional

Oct 25, 2025

Super expérience ! Chambre très propre. Piscine +++

Maeva, 1-night trip

8/10 Very good

Sep 9, 2025

Family stop over

Nice hotel, pool was OK but was a bit small and dark. Parking at the hitel car park (under the hotel) was so expensive, advise to park outside on the road after 6pm where it is free. Nice eating out places within walking distance. Friendly staff, very accommodating. Would stay again.

Thomas, 1-night trip

8/10 Very good

Aug 27, 2025

Hotel agréable, avec prestations à améliorer.

Séjour de 3 nuits dans cet hotel agréable à proximité des grottes de Han. Accueil juste correct, on a eu l'impression de déranger la personne qui ne nous a pas aider pour le stationnement (seulement 30 min en face) alors qu'il est possible de se stationner à proximité (terrain de tennis à moins de 100m). Pas de serviette, pas de casier pour la piscine, l'ascenseur a été défaillant dès le 2e jour et non réparer, il faut donc passer par l'accueil en maillot de bain et laisser le local ouvert pour que les gens puissent aller et venir ce qui rend le local très frais en soirée. Le 2e jour nous sommes revenu à 17h à l'hotel que nous avions quitté à 9h après la visite des grottes et du parc animalier, notre chambre n'était pas nettoyée... 20 appels vers la réception sans réponse, idem avec le numéro extérieur, j'ai fini par faire un mail où l'on m'a dit que ma demande était prise en compte sans même s'excuser. C'est très surprenant pour ce type d'hotel d'avoir qu'une personne qui fasse l'accueil, le bar et la réception ! Le petit déjeuner est copieux avec de bons produits , dommage que le proseco servit le dimanche ne soit pas là en semaine. Au final je dirai que vu le prix j'attendais plus de cet hôtel, néanmoins le séjour était agréable eu égard à l'emplacement et à l'environnement. De nombreuses choses à améliorer pour le rendre plus agréable.

sylvain, 3-night trip

10/10 Exceptional

Aug 15, 2025

Très bon séjour !

Très bon séjour !! L’hôtel est très agréable et le village charmant. Belle terrasse avec une chouette piscine. Personnel sympa et arrangeant. Les chambres avec des cuisines sont un vrai plus. Certains espaces communs sont un peu vieillissants (couloirs avec la peinture qui s’écaille…) et la chambre avait un peu de poussières et des toiles d’araignée sur les abats jours. Mais la propreté générale reste très bonne !

Christophe, 4-night trip

8/10 Very good

Aug 12, 2025

Ein schönes Hotel mit einem sehr gutem Frühstück! Zentrale Lage . Freundliches Personal! Das Schwimmbad war ok. Das Wasser war nicht klar. Im Schwimmbadbereich roch es sehr streng nach Chlor,

Lilia, 1-night trip

10/10 Exceptional

Aug 8, 2025

Het is een heerlijk hotel, mooie lobby en restaurant.. lekker zwembad en super uitgebreid ontbijt

Amanda, 1-night trip

6/10 Good

Aug 1, 2025

Check in was fine and room was clean, kitchen was a nice touch, facilities were well maintained & there was a convenient shop over the road. The car park was full on arrival, but we were told we could park outside until 9:30am in the 30 minute area. Pool was out of commission and WiFi didn't work from 11pm until when we checked out. Weren't given our drinks voucher. Honestly? Would be expecting monetary compensation as half of what was promised wasn't delivered. Complained to the staff to reception several times, and they didn't seem to care. I asked if I could use the alternate WiFi as the guest one wasn't working and I was told that wasn't for guests. Didn't have breakfast as had read previous reviews that weren't particularly positive.

Rebecca, 1-night trip

8/10 Very good

Jul 27, 2025

Top

Gert, 1-night trip

10/10 Exceptional

Jul 9, 2025

Fint og moderne hotell. Stort rom med gode senger. Frokosten kunne vært bedre men var helt ok. Svømmebassenget var fint men kunne gjerne vært et par grader varmere. Praktisk parkering i garasjen under.

Magnus, 1-night trip

10/10 Exceptional

Jul 1, 2025

Hôtel top et service top Le seul souci a été d’avoir été dirigé vers une chambre hors service et nous nous sommes aperçus lorsque nous avons voulu utiliser la salle de bain… pas génial à voir… et alors que nous sommes arrivés fatigués et tellement tard… Nous avons dû changer de chambre. Après ce désagrément, tout était très bien.

Socheata, 1-night trip

8/10 Very good

Jun 1, 2025

Personnel hyper gentil. Petit déjeuner de qualité médiocre. Pas possible de chercher la voiture sur les bornes installées qui dépendent d'un énième réseau...

christian, 1-night trip

6/10 Good

May 31, 2025

Barman was absoluut niet capabel: vergat bestellingen, maakte niks goed af en duurde heel lang. Overig personeel was prima! Zwembad was koud. Servies bij ontbijt niet schoon. Weinig keuze lunch en diner. Er zaten gaten in het beddengoed.

Ditta, 2-night trip

10/10 Exceptional

May 30, 2025

Parfait

Cédric, 1-night trip

6/10 Good

May 28, 2025

Het eenige wat hier te kort schoot was de netheid er waren veel vliegen aan het buffet en de tafels waren niet altijd proper op de kamer was er ook redelijk wat stof

Anthony, 2-night trip

8/10 Very good

Apr 27, 2025

Gewoon goed

Kris, 1-night trip

Mercure Han-sur-Lesse

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