The Yokohama Bay Hotel Tokyu

4.5 star property
Luxury hotel with spa, near Pacifico Yokohama

Choose dates to view prices

Photo gallery for The Yokohama Bay Hotel Tokyu

Banquet hall
Bay Club Floor King City View, Non Smoking | View from room
1 bedroom, down comforters, in-room safe, desk
4 restaurants, lunch, dinner served; French cuisine
View from property
Near Pacifico Yokohama, The Yokohama Bay Hotel Tokyu offers a luxurious retreat with Beauty Avenue SOCIE spa, a gym, and an indoor pool. At the 4 on-site restaurants guests can enjoy French cuisine or lighter fare while taking in the views. With free WiFi and helpful staff who have left a lasting impression on previous guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Electric vehicle charging point
  • Pool
  • 24/7 front desk
  • Bar
  • Laundry facilities
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 6 meeting rooms
  • 24-hour front desk
  • Front-desk safe

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Cable/satellite TV service
  • Daily housekeeping
$154 nightly
The total price is $170
Dec 1 - Dec 2

Why we love this property

Spa indulgence
Full-service spa offers daily treatments, from massages to facials. Guests find serenity in the hot tub after fitness room workouts.
Dining hotspots
French and Italian cuisine enchants at 4 restaurants in this hotel. A cafe offers casual treats. The bar serves drinks, while buffet breakfast starts each day.
Luxury sleep experience
Down comforters grace every guestroom at this luxury hotel. Guests drift into peaceful dreams surrounded by premium bedding and elegant comfort.

Room options

Available filters for rooms
Showing 57 of 57 rooms

Executive Twin Park View, Non-Smoking

9.6 out of 10
Exceptional
(60 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Hair dryer
  • 426 sq ft
  • Park view
  • Sleeps 3
  • 2 Large Twin Beds

Luxury Harbor King Park View, Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Bathrobes
Private bathroom
  • 496 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Luxury Harbor King Park View, Non-Smoking

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Bathrobes
Private bathroom
  • 496 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Luxury Ocean Twin Bay View, Smoking

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Bathrobes
  • 537 sq ft
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

Luxury Ocean Twin Bay View Non-Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Bathrobes
  • 537 sq ft
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

Grand Corner Suite Twin Bay View Smoking

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Bathrobes
  • 997 sq ft
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

2 Bed Room Suite, Bay View, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Bathrobes
  • 997 sq ft
  • Bay view
  • Sleeps 4
  • 2 Twin Beds

Bay Club Floor Twin Park View, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
  • 426 sq ft
  • Park view
  • Sleeps 3
  • 2 Large Twin Beds

Luxury Triple Park View, Non-Smoking (bed size 97cm)

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Hair dryer
  • 536 sq ft
  • Park view
  • Sleeps 3
  • 3 Twin Beds

Executive Twin Bay View, Smoking

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Hair dryer
  • 415 sq ft
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

Executive Twin Bay View, Non-Smoking

9.4 out of 10
Exceptional
(99 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Hair dryer
  • 415 sq ft
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

Bay Club Floor Twin City View, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Heating
Separate bedroom
Down duvet
  • 417 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Bay Club Floor King City View, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Bathrobes
  • 417 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Twin Park View, Smoking

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Hair dryer
  • 426 sq ft
  • Park view
  • Sleeps 3
  • 2 Large Twin Beds

Executive Double Room, Non Smoking, Bay View

8.8 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Hair dryer
  • Bay view
  • Sleeps 2
  • 1 King Bed

Executive Double Room, Smoking, Bay View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Hair dryer
  • Bay view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, Smoking, City View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Hair dryer
Separate bathtub and shower
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room, Non Smoking, City View

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Hair dryer
Separate bathtub and shower
  • City view
  • Sleeps 2
  • 2 Twin Beds

Grand Corner Suite Twin Bay View Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Bathrobes
  • 997 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 Large Twin Beds

Bay Club Floor King Park View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
  • 409 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Bay Club Floor King Bay View, Non Smoking

Highlights

Balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
  • 388 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

(High Floor)Yokohama Floor Twin City View, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Hair dryer
Separate bathtub and shower
  • 417 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

(High Floor)Yokohama Floor Twin Park View, Non-Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Hair dryer
  • 436 sq ft
  • Park view
  • Sleeps 3
  • 2 Large Twin Beds

(High Floor)Yokohama Floor Twin Bay View Non-Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Hair dryer
  • 436 sq ft
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

(High Floor)Yokohama Floor Luxury Ocean Twin Bay View, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Hair dryer
  • 537 sq ft
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

(High Floor)Yokohama Floor King Bay View, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Hair dryer
  • 388 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

(High Floor)Yokohama Floor Luxury Harbor King Park View, Non-Smoking

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Hair dryer
  • 496 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

(High Floor)Yokohama Floor Grand Corner Suite Twin Bay View, Non-Smoking

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Hair dryer
  • 1035 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 2 Large Twin Beds

(High Floor)Yokohama Floor Luxury Triple Park View, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Hair dryer
  • 536 sq ft
  • Park view
  • Sleeps 3
  • 3 Twin Beds

Bay Club Floor Twin Bay View, Non Smoking

Highlights

Balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
  • 426 sq ft
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

Executive Twin Park View Smoking

  • Sleeps 3

Executive Twin Park View Non-Smoking

  • Sleeps 3

Luxury Harbor King Park View Non-Smoking

  • Sleeps 2

2 Bed Room Suite With Bay View Non Smoking

  • Sleeps 4

Luxury Ocean Twin Bay View Non-Smoking

  • Sleeps 2

Luxury Ocean Twin Bay View Smoking

  • Sleeps 2

Grand Corner Suite Bay View Smoking

  • Sleeps 2

Deluxe Twin City View Non-Smoking

  • Sleeps 2

Bay Club Floor Twin City View Non-Smoking

  • Sleeps 2

Executive Twin Bay View Non-Smoking

  • Sleeps 2

Accessible Twin City View Non-Smoking

  • Sleeps 2

Deluxe Twin City View Smoking

  • Sleeps 2

Bay Club Floor Twin Bay View Non-Smoking

  • Sleeps 2

Bay Club Floor King City View Non-Smoking

  • Sleeps 2

Executive King Bay View Smoking

  • Sleeps 2

Luxury Triple Park View Non-Smoking

  • Sleeps 3

Bay Club Floor Twin Park View Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Executive King Bay View Non-Smoking

  • Sleeps 2

Luxury Harbor King Park View Smoking

  • Sleeps 2

Executive Twin Bay View Smoking

  • Sleeps 2

Grand Family Suite Bay View

  • Sleeps 4

Bay Club Floor King Park View Non-smoking

  • Sleeps 2

Bay Club Floor King Bay View, Non Smoking

  • Sleeps 2

Yokohama Floor Twin City View Non-Smoking 【Upper Floor】

  • Sleeps 3

Yokohama Floor Twin Park View Non-Smoking 【Upper Floor】

  • Sleeps 3

Yokohama Floor Twin Bay View Non-Smoking 【Upper Floor】

  • Sleeps 3

Yokohama Floor King Bay View Non-Smoking 【Upper Floor】

  • Sleeps 2

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About the neighborhood

Map
2-3-7 Minatomirai, Nishi-ku, Yokohama, Kanagawa, 220-8543

What's nearby

  • Pacifico Yokohama - 5 min walk - 0.4 km
  • Landmark Tower - 8 min walk - 0.7 km
  • Anpanman Museum - 12 min walk - 1.1 km
  • K-Arena Yokohama - 14 min walk - 1.2 km
  • Yokohama Stadium - 4 min drive - 2.5 km

Getting around

  • Haneda Airport (HND) - 33 min drive
  • Sakuragicho Station - 11 min walk
  • Kannai Station - 19 min walk
  • Hinodecho Station - 20 min walk
  • Minatomirai Station - 6 min walk
  • Bashamichi Station - 13 min walk
  • Shin-Takashima Station - 16 min walk

Restaurants

  • ‪マクドナルド - ‬3 min walk
  • ‪CAFÉ de CRIÉ - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪カフェ トスカ (CAFE Tosca) - ‬1 min walk
  • ‪Le Salon de NINA'S - ‬3 min walk

About this property

The Yokohama Bay Hotel Tokyu

You'll be in a fantastic location at The Yokohama Bay Hotel Tokyu, just a 5-minute walk from Pacifico Yokohama and Yokohama Cosmo World. Guests can visit the spa to be pampered with massages, facials, or body treatments, and Queen Alice, one of 4 restaurants, serves French cuisine and is open for lunch and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. Fellow travelers like the location for the sightseeing and because it's just a short walk to public transportation: Minatomirai Station is 6 minutes and Bashamichi Station is 13 minutes.

At a glance

DONE

Hotel size

    • 480 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Due to maintenance, this property's indoor pool will not be available on October 7, November 5, December 2, 2025, January 6-8, February 3, March 3, 2026.
    • Guests booked in rooms located on the Bay Club Floor may access the pool at no charge. The listed pool fee applies to guests booked in other guestrooms.
    • This property's pool is open daily from 9 AM to 6PM (last entry 5 PM) and 7-9 PM (last entry 8 PM). Children ages 16 and under must be accompanied by an adult. Only guests ages 20 and older are allowed for 7-9 PM session. The optional pool fee varies from 500 to 4000 JPY per person, per pool session. The listed optional pool fee applies to guest ages 16 and older for access to the pool. Pool session times vary per season.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1600 per day)
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Room service (limited hours)
  • Water dispenser

Working away

  • 6 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path to elevator
  • High pile carpet in room

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a hot tub. The spa is open daily.

Dining

Queen Alice - This restaurant specializes in French cuisine and serves lunch and dinner.
Cafe Tosca - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Open daily.
Szechwan restaurant CHEN - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Oshima - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Somerhouse - This coffee shop serves light fare only. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 4500 for adults and JPY 2500 for children

Parking

  • Self parking costs JPY 1600 per day

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of JPY 4000 per day
  • Pool access available from 9:00 AM to 9:00 PM
  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Cribs (infant beds) are available only for infants under 12 months of age.

Also known as

Yokohama Bay Hotel
Yokohama Bay Hotel Tokyu
Yokohama Bay Tokyu
Yokohama Bay Tokyu Hotel
Pan Pacific Yokohama
Yokohama Pan Pacific
The Yokohama Tokyu Yokohama
The Yokohama Bay Hotel Tokyu Hotel
The Yokohama Bay Hotel Tokyu Yokohama
The Yokohama Bay Hotel Tokyu Hotel Yokohama

Frequently asked questions

Does The Yokohama Bay Hotel Tokyu offer free cancellation for a full refund?

Yes, The Yokohama Bay Hotel Tokyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Yokohama Bay Hotel Tokyu?

Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at The Yokohama Bay Hotel Tokyu?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Yokohama Bay Hotel Tokyu?

Yes. Self parking costs JPY 1600 per day. Electric vehicle charging is available.

What are the check-in and check-out times at The Yokohama Bay Hotel Tokyu?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at The Yokohama Bay Hotel Tokyu and nearby?

The Yokohama Bay Hotel Tokyu has a spa and an indoor pool, as well as a fitness center.

Are there restaurants at or near The Yokohama Bay Hotel Tokyu?

Yes, there are 4 onsite restaurants, featuring French cuisine.

What's the area around The Yokohama Bay Hotel Tokyu like?

The Yokohama Bay Hotel Tokyu is a short 6-minute walk from Minatomirai Station and 19 minutes' walk from Tokyo Bay. Travelers love the hotel's prime location.

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The Yokohama Bay Hotel Tokyu Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Room
View
Location
Service staff
Restaurant
Shopping malls
Family friendly
Train station
Breakfast
Trip

What guests liked

  • Breakfast options were plentiful, good quality, and offered a wide selection. (27 reviews)
  • The airport shuttle was convenient and easily accessible via a bus line that drops off right at the door. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

The room was spacious and well appointed. The staff were friendly and very attentive.
Geoff, 1-night trip

10/10 Exceptional

I liked the hotel location the best ( close to the train station)
Min, 1-night trip

10/10 Exceptional

Great stay, amazing views

Our rooms had amazing views- super comfortable beds big bathrooms- the staff (especially Yoon) was very welcoming and helpful- made an real effort to accommodate my family. Very easy access from train station
Thorbjørn, 2-night trip

10/10 Exceptional

Outstanding stay; good breakfast.
Arseniy, 2-night trip

10/10 Exceptional

Great location!
Harry, 3-night trip

10/10 Exceptional

Excellent location and great view of Yokohama Bay; easy access to shopping, dining, and the train station; excellent staff and service; great breakfast buffet
Masa, 1-night trip

10/10 Exceptional

Nice
Weipeng, 5-night trip

10/10 Exceptional

This was an amazing hotel which is conveniently attached to the mall.
Sarah, 5-night trip

10/10 Exceptional

Very convenient location.
Patricia, 1-night trip

10/10 Exceptional

Lovely Stay in Yokohama

Very lovely room, large and clean Breakfast options are wonderful Will definitely come back next time
1-night trip

10/10 Exceptional

Wonderful stay in Yokohama

The view, the staff, the location and the attention to detail make this hotel a favorite of ours.
Laura, 1-night trip

8/10 Very good

Had a lovely stay in a Bay Club level roo. Only wish we'd been able to arrive earlier and stay later to better enjoy the property and amenities to maximize our value.
Jennifer, 1-night trip

10/10 Exceptional

Great stay

Great location: easy access to shopping, dining and train station. Friendly and attentive staffs. Great bay view, comfortable room and the triple room's bathroom was amazing!! We loved it!!
Jeanie, 3-night trip

8/10 Very good

Good location

We had a very good 1 night stay, room very spacious, clean . Staff very friendly and polite. Good location. Lots of restaurants near by to eat in.
Martina, 1-night trip

10/10 Exceptional

I want to show my appreciation for the staffs who are responsible for cleaning the room. They have done a brilliant job. There's only one male staff at the reception who are not really helpful.
SARAH A W Y, 6-night trip

10/10 Exceptional

Beautiful view
View out our window room 1125
Pamela, 3-night trip

10/10 Exceptional

Everything was good, except for the fact that the hotel did not have a self-service laundry facility.
Rose Marie S., 3-night trip

10/10 Exceptional

I like that everything was close by.
Howard, 3-night trip

10/10 Exceptional

Our favorite hotel in Yokohama! Convenient, reliable & comfortable. The view of harbor is beautiful. Excellent location and staff are friendly and helpful. Would recommend this hotel to anyone.
Rachel, 2-night trip

10/10 Exceptional

Great balcony and view!
Heidi, 3-night trip

10/10 Exceptional

The staff was very helpful, the request for connecting rooms was answered and achieved, thank you
Warner, 5-night trip

10/10 Exceptional

A two minute walk to the underground station. Also many restaurants within easy reach. Staff were brilliant. Helped out our luggage and taxi booking. Would definitely stay here again.
ROSA, 5-night trip

8/10 Very good

Nice area and beautiful view. The cleaning seemed a little dusty
Nanaho, 3-night trip

10/10 Exceptional

Great room and a wonderful bathroom. Very clean and quiet. It had all the extras including wonderful toiletries, robe and slippers. We had convenient access to cold purified drinking water and ice.
Robert, 2-night trip

10/10 Exceptional

Excellent in many respects but its dining options (other than a very good breakfast) are pitiful and a modern hotel should have USB plugs.
David, 3-night trip