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Hôtel Le Donjon - Coeur de la Cité Médiévale

4.0 star property
Hotel with restaurant, near Aude Gate

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Photo gallery for Hôtel Le Donjon - Coeur de la Cité Médiévale

Garden
Front of property
1 bedroom, minibar, in-room safe, individually decorated
Daily buffet breakfast (EUR 18 per person)
Lobby
When visiting Carcassonne, Hôtel Le Donjon - Coeur de la Cité Médiévale is a great choice to consider. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Fellow travelers say great things about the helpful staff and location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
  • Pet friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
$163 nightly
The total price is $186
Jun 30 - Jul 1
Total includes taxes and fees

Why we love this property

Foodie paradise
This hotel entices taste buds with its restaurant and bar. The buffet breakfast kicks off mornings with delicious options for every palate.
Minibar in every room
Midnight cravings call for a minibar raid. These thoughtfully decorated guestrooms provide the perfect backdrop for a stylish getaway.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Triple Room

1 bedroom, minibar, in-room safe, individually decorated

Superior Triple Room

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Classic Room

Classic Room | 1 bedroom, minibar, in-room safe, individually decorated

Classic Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, individually decorated

Superior Twin Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, individually decorated

Superior Double Room

8.6 out of 10
Excellent
(16 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, individually decorated

Family Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Trundle Bed

Similar properties

Exterior

SOWELL COLLECTION Hôtel du Roi & SPA

  • Pool
  • Spa
  • Pet friendly
  • Parking available
8.8 out of 10, Excellent, 432 reviews
The price is $183
$159 nightly
$183 total
Total includes taxes and fees
Jun 25 - Jun 26
SOWELL COLLECTION Hôtel du Roi & SPA
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About the neighborhood

Map
2 Rue du Comte Roger, Carcassonne, Aude, 11000

What's nearby

  • Historic Fortified City of Carcassonne - 1 min walk - 0.0 km
  • Aude Gate - 2 min walk - 0.2 km
  • Narbonnaise Gate - 2 min walk - 0.2 km
  • Theatre Jean Deschamps - 3 min walk - 0.3 km
  • Château Comtal - 3 min walk - 0.3 km

Getting around

  • Carcassonne (CCF-Pays Cathare) - 17 min drive
  • Blagnac Airport (TLS) - 69 min drive
  • Castres (DCM-Mazamet) - 71 min drive
  • Couffoulens Station - 10 min drive
  • Pomas Station - 18 min drive
  • Carcassonne Station - 25 min walk

Restaurants

  • ‪Restaurant la Barbacane - ‬2 min walk
  • ‪L'Escargot - ‬2 min walk
  • ‪Comte Roger - ‬1 min walk
  • ‪Le Trouvère - ‬1 min walk
  • ‪Les Terrasses de la Cité - ‬2 min walk

About this property

Hôtel Le Donjon - Coeur de la Cité Médiévale

When visiting Carcassonne, Hôtel Le Donjon - Coeur de la Cité Médiévale is a great choice to consider. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Fellow travelers say great things about the helpful staff and location.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 43 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured uncovered onsite valet parking (EUR 24 per night; includes in/out privileges)
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Ecotours nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Banquet hall

Room amenities

Be entertained

  • 23-inch TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Brasserie Le Donjon - Onsite brasserie.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 9 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Uncovered valet parking costs EUR 24 per night with in/out privileges

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number FR39326379401

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Best Western Donjon
Best Western Donjon Carcassonne
Best Western Donjon Hotel
Best Western Donjon Hotel Carcassonne
Best Western Carcassonne
Best Western Hotel Carcassonne
Carcassonne Best Western
Best Western Donjon Remparts Hotel Carcassonne
Best Western Donjon Remparts Hotel
Best Western Donjon Remparts Carcassonne
Best Western Donjon Remparts
Best Western Le Donjon Les Remparts

Frequently asked questions

Does Hôtel Le Donjon - Coeur de la Cité Médiévale offer free cancellation for a full refund?

Yes, Hôtel Le Donjon - Coeur de la Cité Médiévale does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hôtel Le Donjon - Coeur de la Cité Médiévale?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hôtel Le Donjon - Coeur de la Cité Médiévale?

Yes. Valet parking costs EUR 24 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Hôtel Le Donjon - Coeur de la Cité Médiévale?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:30 AM.

What is there to do at Hôtel Le Donjon - Coeur de la Cité Médiévale and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Hôtel Le Donjon - Coeur de la Cité Médiévale also has a garden.

Are there restaurants at or near Hôtel Le Donjon - Coeur de la Cité Médiévale?

Yes, there's an onsite restaurant, Brasserie Le Donjon.

What's the area around Hôtel Le Donjon - Coeur de la Cité Médiévale like?

Hôtel Le Donjon - Coeur de la Cité Médiévale is in City of Carcassonne, a short 1-minute walk from Historic Fortified City of Carcassonne and 2 minutes' walk from Basilica of St. Nazaire and St. Celse. Travelers love the hotel's prime location.

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Hôtel Le Donjon - Coeur de la Cité Médiévale Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Breakfast
Parking
Bed
Lobby
View
Cities
Food

What guests liked

  • Breakfast was consistently described as good, delicious, and with a wide variety of options. (17 reviews)
  • Parking was convenient, secure, and easily accessible with some propertys even offering shuttle services. (14 reviews)
  • The shuttle service was efficient and convenient. (3 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

A great location. Lovely breakfast and was able to eat in the beautiful garden which was very peaceful. Would recommend to others.
Pauline, 4-night trip

10/10 Exceptional

A fabulous, characterful place to stay. Our room was comfortable but very dark with no view.
Jill, 2-night trip

10/10 Exceptional

Perfect location and confortable

Very happy with this very well located hotel
Emilie, 3-night trip

10/10 Exceptional

Helpful, patient and extremely friendly staff
John, 2-night trip

10/10 Exceptional

Carson Kennedy

Great location in the castle of Carcassonne. Enjoyed the morning and evening when the day tourist are few. Wonderful breakfast and the rooms were very good. Staff were very friendly and helpful. I would highly recommend staying in this hotel!
Carson, 3-night trip

8/10 Very good

Lovely hotel in the medieval city centre

Hotel was great; had lots of character, location was great, excellent breakfast, a comfortable room, and great service overall Our room was a little toasty at night and we would have loved a more effective air con unit. That was our only con.
2-night trip

10/10 Exceptional

The people were really nice and there was an amazing courtyard leading up to the room. The bed was also really nice.
John, 2-night trip

10/10 Exceptional

It is a nice and clean hotel and located amazing place.
Saeid, 2-night trip

10/10 Exceptional

This was the perfect place to stay if you were visiting Carcassone!! it was located right within the walled city, and definitely had an old world feeling. It was clean and wonderful and the staff was great. The breakfast was delicious and the location was superb. The only thing that I didn’t think was that great was the air-conditioning in the room. It was a little too warm for me and felt stuffy. However, I did open the window, but there are no screens in the windows
Marjorie, 2-night trip

10/10 Exceptional

For a clean and safe budget friendly option. Incredible value. Great for women traveling solo.
Patricia, 1-night trip

10/10 Exceptional

Lovely stay, great location for the city.
Alexander, 1-night trip

10/10 Exceptional

Fantastic stay

Fantastic stay. Couldnt have been better. Staff lovley and friendly. Great location. Breakfast 5 star
Martin, 3-night trip

10/10 Exceptional

Great location
Mary, 1-night trip

10/10 Exceptional

Probably the best decision in my trip. The hotel is cozy, comfortable, and has character. The staff is superb: cordial and helpful all the time.
Aldo, 2-night trip

10/10 Exceptional

staff was excellent as was our room. loved the town and would recommend two night stay.
stephen, 1-night trip

8/10 Very good

A great choice for a night or two within the medieval walled city.
Laura, 2-night trip

10/10 Exceptional

The location of the rooms in a private courtyard was outstanding.
william, 1-night trip

10/10 Exceptional

The Hotel Le Donjon is one of the most unique places I've ever stayed. It was a great experience. From our room we could see the Chateau Comtal, the castle of Carcassonne. The hotel is right in the middle of La Cite Medievale, near the Aude Gate. The staff was very helpful and accomodating. The room was spacious and the beds were comfortable. It was great staying in the walled city. We could bring our purchases back to the room easily. The hotel also has a secured parking lot that it shares with the nearby Hotel de La Cite. We would definitely stay here again and request the same room!
Charles, 4-night trip

10/10 Exceptional

Quiet and comfortable
Gail, 3-night trip

8/10 Very good

Very nice option in the medieval town. The private patio was a nice touch.
Francis, 1-night trip

10/10 Exceptional

The staff was friendly and it was accessible to many places!!
Erin, 1-night trip

10/10 Exceptional

Great stay and very helpful and friendly staff. The location is amazing, in the middle of Carcassonne. The rooms are clean and tidy. We enjoyed staying here very much!
1-night trip

10/10 Exceptional

Magical stay inside a walled city

amazing location inside the walled city of Carcassone
Thomas, 1-night trip

10/10 Exceptional

Great place to explore Carcasonne. Well located. Helpful stsff
Mark, 2-night trip

10/10 Exceptional

Loved this hotel. Service was excellent, property is beautiful, beds were comfortable. The family room was very spacious. I would recommend this hotel to my friend and family, and would definitely stay here again.
Lisa, 1-night trip