Does Grand Sirenis San Andres offer free cancellation for a full refund?

Yes, Grand Sirenis San Andres does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Sirenis San Andres?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 6:00 PM.

Are pets allowed at Grand Sirenis San Andres?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Sirenis San Andres?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Grand Sirenis San Andres?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Grand Sirenis San Andres and nearby?

Grand Sirenis San Andres has 3 bars and an outdoor pool, as well as access to a nearby outdoor pool.

Are there restaurants at or near Grand Sirenis San Andres?

Yes, there are 2 onsite restaurants, featuring Italian cuisine, ocean views, and poolside dining.

What's the area around Grand Sirenis San Andres like?

Grand Sirenis San Andres is a short 5-minute drive from San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) and 14 minutes' walk from Spratt Bight Beach.

Grand Sirenis San Andres, San Andrés: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jul 27, 2025

Beautiful rooms with a view! Food was amazing and the staff was very friendly! 5 min walk to the beach!

Dylan, 5-night trip

10/10 Exceptional

Aug 6, 2025

It is the only 5 star hotel in San Andre. Clean, quiet, friendly staff and overall great experience

GILBERTO, 4-night trip

10/10 Exceptional

Jan 24, 2025

Wonderful staff .. beautiful place to relax and enjoy good food and drinks

Diego, 3-night trip

10/10 Exceptional

Feb 2, 2025

What an amazing resort... The staff is so nice and the food is the best I have had at an all inclusive Will be back in the future...

Sanporn, 6-night trip

8/10 Very good

Feb 18, 2025

Great food at the buffet. Rooms with a view of the marina are fantastic .walking distance to anything downtown san andres but still lacking finishing touches in a few areas. Mostly top notch spot. Would recommend again. 8.9/10

Darcy, 4-night trip

10/10 Exceptional

Jul 20, 2024

Its a good place Everything is good Working people's are excellent We are enjoying sooo much joscelyl, Harold are excellent

Francisca, 1-night trip

10/10 Exceptional

Jun 3, 2024

This is one of the best places we have ever been. It was courtesy all around from everyone. The different shows they offered at night were magnificent and Roger kept everyone laughing. Just have to say, see you soon again.

Ruben, 3-night trip

2/10 Poor

Jul 7, 2025

This is the worst stay at a resort I have ever had. I hope this helps everyone, because I was very excited to stay at another Grand sirenis branch and was very happy with ny previous locations. I paid for an upgraded ocean view room, it was dirty, it smelled, it was leaking un Der the sink and the washer was not draining to the point the water was coming out the shower. No customer service, everyone was rude, I did not feel welcoming. At the food or bar area I felt like I did not want to order anything due to their attitudes!!! I wanted to no be at the Hotel any longer and just ate out the whole time and did not even want to be in the hotel. They did offer to move us but then this is such an inconvenience after everything is unpacked and you have limited time - this was honestly so disappointing and would not believe any of the rating they say here.

Ana Maria, 5-night trip

10/10 Exceptional

Aug 5, 2025

Super recomendable volvería otra vez, sin pensarlo el servicio recibido, la amabilidad de los trabajadores a los clientes me pareció excelente. Las comidas son deliciosas. Lo mejor de todo es que todo es incluido. Y te dan el privilegio de comer antes de hacer check in y después de hacer check out. Me pareció super seguro siempre están pendientes de quien está hospedado en este hotel. Yo le doy 5 estrellas.

natalia, 4-night trip

10/10 Exceptional

Aug 3, 2025

Excellent hotel yo stay

Nelly, 4-night trip

10/10 Exceptional

Aug 1, 2025

Very homey, food options were fantastic. First all inclusive buffet that the food was enjoyable and non repetitive. Absolutely will come back :)

Sabrina, 6-night trip

10/10 Exceptional

Jul 28, 2025

The food at the buffet was awesome. The drinks at the bar could be better. The room was very nice, and the ac worked great. Would definitely recommend.

Cassandra, 3-night trip

6/10 Good

Jul 28, 2025

Boa estrutura, mas com falhas importantes

Nos hospedamos em um quarto no sexto andar (lado par), que infelizmente não oferecia vista para o mar. A janela era fixa e, como o clima na região é bastante úmido, o ambiente apresentava cheiro de mofo sempre que retornávamos ao quarto — algo bastante desagradável. A estrutura do hotel em si é boa, mas alguns aspectos deixaram a desejar. O serviço de quarto é bastante limitado, com um cardápio restrito. O atendimento no bar variou bastante: em alguns momentos fomos bem atendidos, em outros tivemos que esperar muito e lidamos com certa falta de cordialidade. A comida do buffet segue a mesma linha — razoável, mas nada que impressione. Em resumo, a experiência foi mediana. Há potencial, mas o hotel precisa melhorar pontos importantes para proporcionar uma estadia mais agradável e consistente.

ANDERSON, 4-night trip

10/10 Exceptional

Jul 25, 2025

Good hotel

Jose Miguel Santa, 2-night trip

8/10 Very good

Jul 19, 2025

The hotel is close to everything. A lot of options for food and drinks on the all inclusive

Tyesha, 3-night trip

10/10 Exceptional

Jul 17, 2025

A Truly Exceptional Stay at Grand Sirenis. San Andrés’ Hidden Gem! From the moment I arrived at Grand Sirenis, I knew I had chosen the right place. My room featured a private balcony with a breathtaking ocean view, offering the perfect spot to relax and take in the island’s beauty. The room was comfortable, clean, and well-maintained, creating a peaceful retreat after days of exploring. The staff was incredibly friendly and attentive, and I must highlight Cristian, the manager, who went above and beyond to make our stay memorable. He’s truly an exceptional person, professional, kind, and always willing to help with a warm smile. The hotel is ideally located in the heart of San Andrés, just minutes from the island’s main attractions, stunning beaches, and lively commercial centers. Whether you’re heading out for a day of adventure or a stroll through local markets, everything is conveniently close by. The food was delicious, with a good variety to please every palate, and the service was top-notch throughout. The property was always clean and well cared for, and there’s ample parking for buggy cars, which is a huge plus for those who love to explore the island on wheels. All in all, Grand Sirenis is truly one of the best (if not the best) hotel in San Andrés. I’m already looking forward to staying here again on my next visit. Highly recommended!

Marina del Muelle, just across the street, where we meet for many activities such as the trip to Johnny Cay Island, boat party and etc.

Luiz Fernando, 3-night trip

8/10 Very good

Jul 13, 2025

La propiedad como edificación es bella,pero si creo q necesita mantenimiento, ejemplo el lovi,es la vista del hotel,la meceta de la barra,la pared lateral derecha cerca del rodapies ,no se ven bien , de forma general deben perfilar cositas ,detalles para q el hotel sea exelente, hay potencial, les deseo exitos.

Ariel, 6-night trip

10/10 Exceptional

Jun 22, 2025

Excelente

Ótima estadia! Mas poucas opções de refeições.

Wilker, 4-night trip

10/10 Exceptional

Jun 6, 2025

Great location. Can’t wait to visit when they open up the other side of the resort/hotel

Bartlomiej, 3-night trip

8/10 Very good

May 28, 2025

Hotel muito bom, instalações novas e confortáveis e boa limpeza. Comida muito boa também. Bebida alcoólica incluída que achamos de qualidade mediana, visto que os melhores drinks somente para os clientes do club premium.

Mariana Leitão Tapajos, 6-night trip

4/10 Fair

May 28, 2025

I didn’t like that we had no hot water my entire stay. I advised staff never given answer why. I received no face towels my entire stay after advising them every day with no response

Gregory, 4-night trip

8/10 Very good

May 28, 2025

Muy bien

Gloria Elena, 3-night trip

6/10 Good

May 15, 2025

Everything about the property was nice except the food. The food was terrible. Pretty sure I got norovirus. The food in the buffet was not kept warm. It tasted awful.

Chales, 4-night trip

6/10 Good

May 3, 2025

On the plus side, the windows to the balcony are super thick cutting out the majority of outside noise - which is extensive. Besides this, the room is your average 3 - 4 star hotel in America. Think Holiday Inn express or a Marriott Courtyard at best. Interior corridors at this hotel are not really air conditioned. Hot and muggy throughout the hotel. Sadly, this facility is probably one of the best on the island. Overall, San Andes is a second tier beach resort town. I don’t think there is a value of $400+ a night at this hotel. People are friendly and helpful. But if you are expecting something above a 3.5 star service, this resort and San Andrés in general is probably not for you. I have heard from the locals that Providencia is more laid back and quiet. I may try there another time.

Kevin, 3-night trip

4/10 Fair

Mar 15, 2025

Hospedagem decepcionante Gran Sirenis San Andrés

Avaliação Gran Sirenis San Andrés No check-out, os hóspedes são obrigados a avaliar a estadia, mas a pressa dificulta uma análise detalhada. O hotel não é de luxo, mas um mediano all-inclusive com restrições de serviços e horários. A estrutura carece de manutenção, com áreas sujas, móveis quebrados e elevadores lentos. As toalhas e amenidades são de baixa qualidade, condizendo mais com um hotel três estrelas. O bar do hall tem apenas um atendente, gerando filas de até 30 minutos. No bar da piscina, o atendimento de bebidas é ágil, mas a comida é desorganizada e mal preparada. Há apenas um dispensador de molhos e um saleiro para todos os hóspedes, o que é insuficiente. No restaurante Pérgola, que exige reserva, tive uma experiência ruim e outra razoável. No primeiro dia, o cardápio era impresso de forma amadora e sem entradas disponíveis. Na segunda visita, o cardápio completo e a simpatia dos atendentes melhoraram a experiência. O café da manhã e os buffets de almoço e jantar são medianos. Se você busca infraestrutura, conforto, serviço personalizado e gastronomia de alto nível, o Gran Sirenis San Andrés não atende essas expectativas, ficando atrás de redes cinco estrelas. Além disso, as avaliações positivas podem ser enganosas, já que são feitas às pressas no check-out. Essa foi minha experiência no hotel.

Fernando, 3-night trip

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