We paid for our room upfront online, then when got there, they charged $50/night for incidentals, $17/night for parking, and a $17/night “destination fee”. We stayed 2 nights, but they charged us $296 for these things. We had to get the receipt and ask for it to be fixed.
The bathroom is extremely dark, the water in the shower was freezing, and there was extremely low water pressure.
The first night, our air conditioning did not work.
The customer service was great except for the lady who overcharged us. She was not friendly or helpful.
The hotel and the room were very clean, and we felt safe!