Near the Riverfront and University of Wales-Newport, Mercure Newport Hotel offers a vibrant experience. Unwind with dry cleaning/laundry services, a 24-hour gym, or enjoy breakfast at NP20 Bar & Kitchen. With multilingual staff and in-room WiFi, this hotel has left guests impressed with its helpful staff.
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW
What's nearby
Newport Transporter Bridge - 3 min drive - 2.1 km
Riverfront - 5 min drive - 2.4 km
Celtic Manor Resort Golf Club - 7 min drive - 5.7 km
International Convention Centre Wales - 7 min drive - 5.7 km
Tredegar House - 7 min drive - 4.3 km
Getting around
Cardiff International Airport (CWL) - 50 min drive
Bristol International Airport (BRS) - 59 min drive
Pye Corner Station - 6 min drive
Newport Station - 8 min walk
Newport (XNE-Newport Train Station) - 9 min walk
Restaurants
McDonald's - 4 min walk
The Potters - 3 min walk
Academy - 5 min walk
The Riverfront - 5 min walk
The Pen & Wig - 4 min walk
About this property
Mercure Newport Hotel
Located near a train station, Mercure Newport Hotel is a great choice for a stay in Newport. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at NP20 Bar & Kitchen, which serves breakfast, lunch, and dinner. Fellow travelers love the helpful staff and location.
At a glance
DONE
Hotel size
135 rooms
Arranged over 15 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
24-hour offsite parking within 984 ft (GBP 15.00 per night)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Traveling with children
Children's menu
Working away
4 meeting rooms
Conference space (2099 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 1966
Safe-deposit box at front desk
24-hour fitness center
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Banquet hall
Accessibility
Elevator
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
50-inch Smart TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Select Comfort mattress
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Desk chair
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
NP20 Bar & Kitchen - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 15.95 per person
Parking
Parking is available nearby and costs GBP 15.00 per night (984 ft away; open 24 hours)
Policies
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Mobile payment options include: Apple Pay.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)
Frequently asked questions
Does Mercure Newport Hotel offer free cancellation for a full refund?
Yes, Mercure Newport Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Newport Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Mercure Newport Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Mercure Newport Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Mercure Newport Hotel?
Yes, there's an onsite restaurant, NP20 Bar & Kitchen.
What's the area around Mercure Newport Hotel like?
Mercure Newport Hotel is in Newport City Centre, a short 8-minute walk from Newport Station and 3 minutes' walk from Friars Walk Newport. Travelers say the area is walkable and good for shopping.
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Mercure Newport Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
View
Bed
Location
Food
Restaurant
Shower
Lobby
What guests liked
Breakfast was consistently described as excellent, good, tasty, and very good with a good selection. (37 reviews)
The restaurant offered tasty food, a pleasant dining experience, and a convenient location for meals. (8 reviews)
The gym was well-equipped and suitable for a morning session. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 18, 2025
Fantastic hotel, cracking staff. A really comfortable stay.
Christopher
Christopher, 1-night trip
10/10 Exceptional
Sep 1, 2025
EXCELLENT STAY, STAFF FANTASTIC, ROOMS COMFY
Jessica
Jessica, 1-night trip
10/10 Exceptional
Aug 31, 2025
Would stay again
Lovely staff, clean and comfy room. Easy to locate.
Paris
Paris, 1-night trip
10/10 Exceptional
Aug 27, 2025
Great for the price
Was a really good hotel for the price.
Staff were lovely and friendly, especially the young lady in housekeeping.
Stacey
Stacey, 2-night trip
10/10 Exceptional
Sep 14, 2025
Good Value
Receptionist on check in was great, really efficient and very friendly. Room was nice, clean and comfy bed
Stephen
Stephen, 1-night trip
10/10 Exceptional
Jul 14, 2025
Great stay
Great stay 5 min walk from train station
Amanda
Amanda, 1-night trip
10/10 Exceptional
Aug 16, 2025
Short stay
Absolutely lovely stay,had everything you needed,very clean everywhere. Definitely recommend
Julie
Julie, 1-night trip
10/10 Exceptional
Jul 14, 2025
Very nice, conveniently situated, friendly staff
Anne
Anne, 1-night trip
10/10 Exceptional
Jul 13, 2025
Great hotel, well-centred for the station and commute to Cardiff.
Lauren
Lauren, 1-night trip
10/10 Exceptional
Aug 31, 2025
Lovely hotel
My wife and I had a great stay at the hotel as we were attending an event. We only slept at the hotel so can't comment on all the facilities. However our room was great.
Murray
Murray, 1-night trip
10/10 Exceptional
Jun 29, 2025
Very clean and quite hotel well located near the train station.
Neil
Neil, 1-night trip
10/10 Exceptional
Jul 18, 2025
Love this hotel
Consistently good
David
David, 1-night trip
10/10 Exceptional
May 26, 2025
All round nice stay
Saida
Saida, 1-night trip
10/10 Exceptional
Sep 3, 2025
Great
Karl
Karl, 1-night trip
10/10 Exceptional
Jul 27, 2025
Great central hotel
Excellent room. Helpful staff
Steven
Steven, 1-night trip
10/10 Exceptional
Jun 8, 2025
It was a lovely stay in the hotel. Near to shops and restaurant highly recomended.
Mike
Mike, 1-night trip
10/10 Exceptional
May 25, 2025
Very nice hotel, helpful staff, really nice breakfast buffet, convenient for walking to shops, restaurants and local attractions.
Julie Marie
Julie Marie, 2-night trip
10/10 Exceptional
Jul 30, 2025
R and R
This is my go to hotel when i visit newport the staff are really friendly and helpful
Anthony
Anthony, 2-night trip
10/10 Exceptional
May 25, 2025
hotel perfect ,staff helpful and friendly ,service was great as was breakfast
Michael
Michael, 3-night trip
8/10 Very good
Sep 7, 2025
The bathroom and some furniture was tired but the junior suite had nice window sill to sit on overlooking the river.
Nice few soft drinks in the fridge
Steve
Steve, 1-night trip
10/10 Exceptional
Aug 3, 2025
Great weekend at Newport.
Staff are very welcoming. The bedroom was beautifully clean and spacious. Trains and buses provide for easy access to travel. The food was excellent.
Verified traveler
2-night trip
10/10 Exceptional
Jun 22, 2025
Best hotel for the price!
Our kids loved their stay in the junior suite of the hotel..
Nidhi
Nidhi, 1-night trip
10/10 Exceptional
Apr 20, 2025
Excellent staff and rooms
Lee-Ann
Lee-Ann, 1-night trip
10/10 Exceptional
May 23, 2025
Love the location and good view of the city
Omar
Omar, 4-night trip
10/10 Exceptional
Jul 29, 2025
Very comfortable business hotel
High standard hotel with great amenities (including a fitness room). Parking is available at the shopping centre next door at very reasonable rates. Nice room, with good size TV. Easy traffic links to my business meeting location the following day.