Experience the vibrant energy of Fukuoka at Hotel New Otani Hakata, where a warm welcome awaits. Discover a haven with dry cleaning services, laundry facilities, and an electric car charging station. Indulge in buffet breakfast or unwind with coffee at the cafe.
Fukuoka Anpanman Children's Museum - 18 min walk - 1.5 km
Hakataza Theatre - 20 min walk - 1.6 km
Port of Hakata - 3 min drive - 3.3 km
Marine Messe Fukuoka - 3 min drive - 3.7 km
Getting around
Fukuoka Airport (FUK) - 13 min drive
Ariake Saga Airport (HSG) - 94 min drive
Yakuin Station - 6 min walk
Tenjin Station - 8 min walk
Nishitetsu-Fukuoka Station - 11 min walk
Watanabe-dori Station - 1 min walk
Tenjin-minami Station - 8 min walk
Yakuin-odori Station - 12 min walk
Restaurants
KAMAKIRI COFFEE TAKASAGO - 9 min walk
あじ彩 - 1 min walk
海木 - 2 min walk
やま中 - 1 min walk
マダンセ - 1 min walk
About this property
Hotel New Otani Hakata
At Hotel New Otani Hakata, you'll be just a 5-minute drive from Canal City Hakata and Marine Messe Fukuoka. For a bite to eat, guests can check out Sembazuru, one of 4 restaurants, which serves Japanese cuisine and is open for breakfast, lunch, and dinner. Also, Fukuoka Anpanman Children's Museum and Hakataza Theatre are just a 5-minute drive away. Fellow travelers like that it's only a short walk to public transportation: Watanabe-dori Station is steps away and Tenjin-minami Station is 8 minutes.
At a glance
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Hotel size
372 rooms
Arranged over 14 floors
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must be at least 20 years of age to stay in a smoking room.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children aged 3 and younger eat free breakfast
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (JPY 1500 per day)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
4 restaurants
Bar/lounge
Room service (limited hours)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Reception hall
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
Cable/satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Alarm clock
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Dining
Sembazuru - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Green house - This restaurant serves breakfast, lunch, and dinner. Open daily.
The Castillian Room - This restaurant specializes in Eastern European cuisine and serves lunch and dinner. Open select days.
Taikanen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3500 for adults and JPY 2000 for children
Parking
Self parking costs JPY 1500 per day
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply to children 4-12 years old for breakfast.
Also known as
Hotel New Otani Hakata
Hotel New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata Hotel
New Otani Hotel Hakata
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka
Frequently asked questions
Does Hotel New Otani Hakata offer free cancellation for a full refund?
Yes, Hotel New Otani Hakata does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel New Otani Hakata?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel New Otani Hakata?
Yes. Self parking costs JPY 1500 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel New Otani Hakata?
Check-in start time: 2 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM.
Are there restaurants at or near Hotel New Otani Hakata?
Yes, there are 4 onsite restaurants, featuring Japanese cuisine.
What's the area around Hotel New Otani Hakata like?
Hotel New Otani Hakata is in Chuo Ward, a short 1-minute walk from Watanabe-dori Station and 16 minutes' walk from Canal City Hakata. Travelers give top marks for the hotel's prime location.
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Reviews
Hotel New Otani Hakata Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Amenities
9.4
Staff & service
8.8
Eco-friendliness
8.6
Property conditions & facilities
What guests liked
Breakfast options, both Western and Japanese styles, were great and delicious. (7 reviews)
The property's restaurants served excellent food and there were many great local restaurants nearby. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Amenities
Bed
Lobby
Trip
Store
Breakfast
Drinks
Reviews
10/10 Exceptional
Jun 13, 2025
convenient location with lots of great food around!
Jin Rui
Jin Rui, 3-night trip
8/10 Very good
Jun 10, 2025
The New Otani Hotel has been one of my favorites since I was young, and it certainly lived up to my expectations once again.
Seyoon
Seyoon, 2-night trip
10/10 Exceptional
Apr 21, 2025
Underrated hotel
Should rated 4 star or more for this hotel.
Adrian
Adrian, 2-night trip
10/10 Exceptional
Jun 25, 2025
Nice experience
Nice location and great service for my family. They show kindness to my kids. Things are well-organized.
Verified traveler
1-night trip
10/10 Exceptional
Mar 31, 2025
The staff was very welcoming. The room was nice and clean.
Chiara
Chiara, 3-night trip
10/10 Exceptional
Jan 31, 2025
Very Nice Hotel
We will return to stay if we returned to Fukuoka.
Chee Boon
Chee Boon, 4-night trip
8/10 Very good
May 27, 2025
Close to subway station and convenience stores
Susan
Susan, 5-night trip
10/10 Exceptional
Dec 7, 2024
Staff were very professional and helpful. I’d stay again.
Tomiko
Tomiko, 1-night trip
8/10 Very good
Apr 27, 2025
The property is spacious and very close to metro station, but it is a bit dated
Chia Wei
Chia Wei, 1-night trip
8/10 Very good
Feb 14, 2025
Hotel is clean. Staffs are friendly, helpful and polite. Easy access to public transports.
Chee Vui
Chee Vui, 5-night trip
10/10 Exceptional
Apr 26, 2025
Mahalo Otani Hakata
This was one of the best and classic hotel in Japan.They have the best staff and it's super clean. Thank you everyone for supporting my son, my wife and myself. Mahalo.
SAM
SAM, 3-night trip
10/10 Exceptional
Aug 9, 2025
Make sure you get a room in 14th floor :)
It seems there are different grades of rooms at this hotel. We booked it because of the excellent reviews, but the room we were given on the eighth floor was very old, worn-out, and dirty. After we complained, they moved us to a room on the fourteenth floor, and it was on a completely different level—newly renovated, clean, spacious, and with super comfortable beds!
Reza
Reza, 2-night trip
10/10 Exceptional
May 7, 2025
Very covenient.
Vitong
Vitong, 2-night trip
10/10 Exceptional
Mar 16, 2025
Good service received from the hotel staffs and they also speak my language ( while most doesn’t speak English )
HAO
HAO, 1-night trip
10/10 Exceptional
Apr 18, 2025
Spacious
IOK TENG
IOK TENG, 2-night trip
10/10 Exceptional
Jan 19, 2025
All staffs are so polite and professional.
Thank you for the hospitality.
전통적인 좋은 호텔이었습니다.
위치가 와타나베역 바로 앞.대로변이고.
주변에 편의점.식당 마트 다 있는데도 유흥가 스럽지 않아 좋았습니다.
오래된 좋은호텔 이미지..
시설은 좀 오래된듯하지만 관리 잘되어 있고 직원들도 친절하고 룸컨디션이 무척 좋았습니다.특히 침구류 좋았어요.'
HYEJUNG
HYEJUNG, 5-night trip
10/10 Exceptional
Sep 3, 2025
Verified traveler
1-night trip
10/10 Exceptional
Aug 31, 2025
또 이용합니다!
방문해보니 전에 왔던 곳이네요.역시 규모나 친절, 청결 모두 만족합니다.바로 옆에 편의점과 대형마트가 있어서 편리해요