See all properties

Hotel New Otani Hakata

4.0 star property
Hotel with 4 restaurants, near Canal City Hakata

Choose dates to view prices

Photo gallery for Hotel New Otani Hakata

Exterior
Reception
1 bedroom, in-room safe, desk, iron/ironing board
Front of property
Living area
Experience the vibrant energy of Fukuoka at Hotel New Otani Hakata, where a warm welcome awaits. Discover a haven with dry cleaning services, laundry facilities, and an electric car charging station. Indulge in buffet breakfast or unwind with coffee at the cafe.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Parking available
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Hair salon

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Elevator
$108 nightly
The total price is $118
Jul 9 - Jul 10

Why we love this property

Diverse culinary journey
Experience Japanese and Eastern European dishes at 2 specialty restaurants. A cafe and bar round out the options, plus buffet breakfast is available.
Business meets pleasure
Located in the city center's business and shopping district, this hotel offers in-room desks, massages, and a bar lounge for post-work relaxation.

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Moderate Double Room Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Double Room Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Shower/tub combination
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Room, Non Smoking

Living area

Japanese Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Separate bedroom
Bathrobes
Private bathroom
Bidet
Shower/tub combination
Hair dryer
  • 850 sq ft
  • Sleeps 8
  • 4 Twin Futons

View all photos for Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Shower/tub combination
Private bathroom
  • 280 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room, Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Executive Double Room, Smoking - Breakfast Included

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Bidet
Shower/tub combination
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Twin with Extra Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Twin with Extra Bed, Non Smoking

8.8 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Shower/tub combination
Private bathroom
  • 280 sq ft
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Double Room, Non Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Executive Double Room, Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Bidet
Shower/tub combination
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Executive Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Bidet
Shower/tub combination
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Connecting Room Non Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Connecting Room Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
2 bathrooms
Private bathroom
Bidet
  • 646 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Executive Double Room, Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Executive Double Room, Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Bidet
Shower/tub combination
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi Double Room Non Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Semi Double Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Shower/tub combination
Private bathroom
  • 279 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Twin Room Smoking - Breakfast included

1 bedroom, in-room safe, desk, iron/ironing board

Executive Twin Room Smoking - Breakfast included

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Bidet
Shower/tub combination
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room Non Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Executive Twin Room Non Smoking - Breakfast Included

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Bidet
Shower/tub combination
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Double Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Shower/tub combination
Private bathroom
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Shower/tub combination
Private bathroom
  • 280 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Twin Room (Breakfast Included)

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Twin Room (Breakfast Included)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Bidet
Shower/tub combination
  • 570 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin, Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Twin, Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Shower/tub combination
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Breakfast Included)

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Double Room, Non Smoking (Breakfast Included)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Bidet
Shower/tub combination
  • 570 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Single or Moderate Twin (Single Use), Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Single or Moderate Twin (Single Use), Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Shower/tub combination
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Twin Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Executive Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Bidet
Shower/tub combination
  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Single or Moderate Twin (Single Use), Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Single or Moderate Twin (Single Use), Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Shower/tub combination
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Moderate Twin, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Twin, Non Smoking

8.8 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Shower/tub combination
Private bathroom
  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Suite Double Room

Corner Suite Double Room | 1 bedroom, in-room safe, desk, iron/ironing board

Corner Suite Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Bidet
Shower/tub combination
  • 646 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Japanese Room Non Smoking - Breakfast Included

Living area

Japanese Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
Separate bedroom
Bathrobes
Private bathroom
Bidet
Shower/tub combination
Hair dryer
  • 850 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Moderate Double Room Non Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Double Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Shower/tub combination
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double Room, Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Double Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Shower/tub combination
Private bathroom
  • 279 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Semi Double Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Shower/tub combination
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Moderate Twin (Breakfast) Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Twin (Breakfast) Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Shower/tub combination
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Triple Use (Breakfast) Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Twin Triple Use (Breakfast) Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Shower/tub combination
Private bathroom
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Connecting Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Connecting Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Shower/tub combination
  • 646 sq ft
  • Sleeps 8
  • 4 Twin Beds

View all photos for Moderate Twin (Breakfast) Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Twin (Breakfast) Non Smoking

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bidet
Shower/tub combination
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Bidet
Shower/tub combination
  • 570 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Bidet
Shower/tub combination
  • 570 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Twin Room, Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Executive Twin Room, Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Bidet
Shower/tub combination
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Run of House

1 bedroom, in-room safe, desk, iron/ironing board

Run of House

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
Separate bedroom
Hair dryer
Bidet
Shower/tub combination
Private bathroom
Electric kettle
  • 280 sq ft
  • Sleeps 6
  • 2 Twin Beds

Similar properties

Reception

THE BASICS FUKUOKA

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,694 reviews
The price is $99
$90 nightly
$99 total
Jul 6 - Jul 7
THE BASICS FUKUOKA
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Fukuoka-ken, 8100004

What's nearby

  • Tenjin Underground Mall - 10 min walk - 0.8 km
  • Canal City Hakata - 10 min walk - 0.9 km
  • Hakataza Theatre - 20 min walk - 1.6 km
  • Port of Hakata - 3 min drive - 3.3 km
  • Marine Messe Fukuoka - 3 min drive - 3.7 km

Getting around

  • Fukuoka Airport (FUK) - 13 min drive
  • Ariake Saga Airport (HSG) - 94 min drive
  • Yakuin Station - 6 min walk
  • Tenjin Station - 8 min walk
  • Nishitetsu-Fukuoka Station - 11 min walk
  • Watanabe-dori Station - 1 min walk
  • Tenjin-minami Station - 8 min walk
  • Yakuin-odori Station - 12 min walk

Restaurants

  • ‪ナマステ堂 - ‬4 min walk
  • ‪やま中ホテルニューオータニ店 - ‬1 min walk
  • ‪ピッツェリア ファリーナ - ‬2 min walk
  • ‪BISTRO LA ATORI - ‬9 min walk
  • ‪釜山亭薬院 - ‬2 min walk

About this property

Hotel New Otani Hakata

At Hotel New Otani Hakata, you'll be just a 5-minute drive from Canal City Hakata and Port of Hakata. For a bite to eat, guests can check out Sembazuru, one of 4 restaurants, which serves Japanese cuisine and is open for breakfast, lunch, and dinner. Also, Marine Messe Fukuoka and Tenjin Underground Mall are just a 5-minute drive away. Fellow travelers like that it's only a short walk to public transportation: Watanabe-dori Station is steps away and Tenjin-minami Station is 8 minutes.

Languages

Chinese (Mandarin), English, Japanese, Korean

At a glance

DONE

Hotel size

    • 372 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 2 AM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests must be at least 20 years of age to stay in a smoking room.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children aged 3 and younger eat free breakfast
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1500 per day)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 4 restaurants
  • Bar/lounge
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sembazuru - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Green house - This restaurant serves breakfast, lunch, and dinner. Open daily.
The Castillian Room - This restaurant specializes in Eastern European cuisine and serves lunch and dinner. Open select days.
Taikanen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3500 for adults and JPY 2000 for children

Parking

  • Self parking costs JPY 1500 per day
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply to children 4-12 years old for breakfast.

Also known as

Hotel New Otani Hakata
Hotel New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata Hotel
New Otani Hotel Hakata
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka

Frequently asked questions

Does Hotel New Otani Hakata offer free cancellation for a full refund?

Yes, Hotel New Otani Hakata does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel New Otani Hakata?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel New Otani Hakata?

Yes. Self parking costs JPY 1500 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel New Otani Hakata?

Check-in start time: 2 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM.

Are there restaurants at or near Hotel New Otani Hakata?

Yes, there are 4 onsite restaurants, featuring Japanese cuisine.

What's the area around Hotel New Otani Hakata like?

Hotel New Otani Hakata is in Chuo Ward, a short 1-minute walk from Watanabe-dori Station and 16 minutes' walk from Canal City Hakata. Travelers give top marks for the hotel's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel New Otani Hakata Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Amenities
Lobby
Bed
Trip
Breakfast
Store
Metro station

What guests liked

  • The property's restaurants served excellent food and there were many great local restaurants nearby. (4 reviews)
  • Breakfast options, both Western and Japanese styles, were great and delicious. (7 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

The New Otani Hotel has been one of my favorites since I was young, and it certainly lived up to my expectations once again.
Seyoon, 2-night trip

10/10 Exceptional

Underrated hotel

Should rated 4 star or more for this hotel.
Adrian, 2-night trip

10/10 Exceptional

Very Nice Hotel

We will return to stay if we returned to Fukuoka.
Chee Boon, 4-night trip

10/10 Exceptional

Staff gave superb service and rooms were spacious for Japan.
Darlene, 2-night trip

10/10 Exceptional

Staff were very professional and helpful. I’d stay again.
Tomiko, 1-night trip

8/10 Very good

Hotel is clean. Staffs are friendly, helpful and polite. Easy access to public transports.
Chee Vui, 5-night trip

10/10 Exceptional

Mahalo Otani Hakata

This was one of the best and classic hotel in Japan.They have the best staff and it's super clean. Thank you everyone for supporting my son, my wife and myself. Mahalo.
SAM, 3-night trip

10/10 Exceptional

Good service received from the hotel staffs and they also speak my language ( while most doesn’t speak English )
HAO, 1-night trip

10/10 Exceptional

Every staff member we engaged was very kind and helpful for our request. It was a very satisfying stay dealing with perfect hospitality.
CHIE, 1-night trip

10/10 Exceptional

All staffs are so polite and professional. Thank you for the hospitality.
Miyuki, 1-night trip

10/10 Exceptional

I like the service provided Taxis, takubin, amenities, very service oriented
Danette, 3-night trip

10/10 Exceptional

spacious room
Eufemia, 3-night trip

10/10 Exceptional

great
Hiroko, 1-night trip

10/10 Exceptional

We thoroughly enjoyed our time here. The staff were very helpful and were very patient as there were a couple times that communication was a little challenging. The room was spacious and comfortable and I really liked how clean everything was. The food in the hotel's restaurants was excellent. There are a lot of places to shop in the area and transportation was easy as well. I really enjoyed my time at the New Otani and I would definitely stay here again!
Steven, 7-night trip

10/10 Exceptional

Thank you
Noel, 1-night trip

10/10 Exceptional

Good!!
Eunjung, 2-night trip

8/10 Very good

■Good The hotel has a long history and the facilities and staff maintain a first-class feel. The hotel is close to the subway station, within walking distance to downtown, offers Times car sharing in the parking lot, and has a large capacity, making it suitable as a hotel for family trips. ■Not Good The wifi in the rooms does not provide enough access bandwidth to the internet and would like to see improvements.
Yu, 1-night trip

8/10 Very good

快適でした。朝食もとてもよかったです。日本茶がビュッフェに用意されていなかったのが、やや残念でした。
Shinichiro, 2-night trip

8/10 Very good

NOBUAKI, 1-night trip

10/10 Exceptional

dongwon, 1-night trip

6/10 Good

1-night trip

8/10 Very good

3-night trip

10/10 Exceptional

Kosuke, 1-night trip

2/10 Poor

Athanasios, 4-night trip

4/10 Fair

Tai Keung, 2-night trip