See all properties

Iberostar Heritage Grand Mencey

5.0 star property
Luxury hotel in Santa Cruz de Tenerife with 4 restaurants and 2 bars/lounges

Choose dates to view prices

Photo gallery for Iberostar Heritage Grand Mencey

Outdoor pool
4 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Banquet hall
Exterior
Escape to Iberostar Heritage Grand Mencey, where tranquility meets luxury. Begin your day with a rejuvenating breakfast, then unwind with yoga or Pilates classes at the health club. Relax by the outdoor pool or indulge in a spa treatment at SPA Sensations.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Pool bar
  • Room service
  • Massage/treatment rooms
  • Conference center

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
$168 nightly
The total price is $180
Oct 15 - Oct 16
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 23 - Sep 24
Check availability for tonight Sep 23 - Sep 24

Tomorrow

Sep 24 - Sep 25
Check availability for tomorrow Sep 24 - Sep 25
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Room (2 Adults & 1 Child)

1 bedroom, minibar, in-room safe, individually decorated

Family Room (2 Adults & 1 Child)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Separate bedroom
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use

1 bedroom, minibar, in-room safe, individually decorated

Double Room Single Use

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
HDTV
Separate bedroom
  • 334 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Garden View (single use)

1 bedroom, minibar, in-room safe, individually decorated

Double Room, Garden View (single use)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
HDTV
Separate bedroom
  • 388 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, individually decorated

Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Separate bedroom
  • 549 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, individually decorated

Superior Double Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Separate bedroom
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

1 bedroom, minibar, in-room safe, individually decorated

Family Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room

1 bedroom, minibar, in-room safe, individually decorated

Double Room

8.0 out of 10
Very good
(22 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room (with Garden)

1 bedroom, minibar, in-room safe, individually decorated

Double Room (with Garden)

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Similar properties

Breakfast, lunch and dinner served

AC Hotel Tenerife by Marriott

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 315 reviews
$120 nightly
The price is $128
Oct 23 - Oct 24
Total with taxes and fees
AC Hotel Tenerife by Marriott
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Calle Doctor Jose Naveiras, 38, Santa Cruz de Tenerife, Tenerife, 38004

What's nearby

  • Rambla de Santa Cruz - 2 min walk - 0.2 km
  • Garcia Sanabria Park - 2 min walk - 0.2 km
  • Plaza de Espana - 13 min walk - 1.2 km
  • Centro Comercial Meridiano - 3 min drive - 2.7 km
  • Tenerife Auditorium - 3 min drive - 3.0 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 24 min drive
  • Tenerife South Airport (TFS) - 48 min drive

Restaurants

  • ‪Kiosko Numancia - ‬4 min walk
  • ‪Bar-Terraza Parque García Sanabria - ‬5 min walk
  • ‪La SQuina - ‬5 min walk
  • ‪Restaurante La Posada - ‬5 min walk
  • ‪Kon-Tiki - ‬1 min walk

About this property

Iberostar Heritage Grand Mencey

Enjoy your visit to Santa Cruz de Tenerife with a stay at Iberostar Heritage Grand Mencey. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Los Menceyes, one of 4 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 261 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Onsite parking includes off-street options
    • Offsite parking within 66 ft (EUR 12 per day)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Pilates classes
  • Yoga classes
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • 9 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1950
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 110
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Spa Sensations has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Dining

Los Menceyes - This fine-dining restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.
Restaurante Kon·Tiki - This restaurant specializes in Mexican cuisine and serves lunch only. Open select days.
Los Laureles - This poolside restaurant specializes in Mediterranean cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Restaurante Papa Negra - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 to 30 for adults, and EUR 20 to 30 for children

Parking

  • Parking is available nearby and costs EUR 12 per day (66 ft away)

Pool, spa, & gym (if applicable)

  • The spa is accessible for EUR 20 per person, per day
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number H-38-4-0000005

Also known as

Grand Hotel Mencey
Hotel Iberostar Mencey
Iberostar Heritage Mencey
Iberostar Grand Hotel Mencey Santa Cruz de Tenerife
Iberostar Grand Mencey
Iberostar Heritage Grand Mencey Hotel
Iberostar Hotel Grand Mencey
Iberostar Hotel Mencey
Iberostar Mencey
Iberostar Mencey Grand Hotel
Iberostar Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife
Iberostar Heritage Grand Mencey Santa Cruz de Tenerife
Iberostar Heritage Grand Mencey Hotel Santa Cruz de Tenerife
Iberostar Heritage Grand Mencey Tenerife/santa Cruz De Tenerife

Frequently asked questions

Does Iberostar Heritage Grand Mencey offer free cancellation for a full refund?

Yes, Iberostar Heritage Grand Mencey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Iberostar Heritage Grand Mencey?

Yes, there's an outdoor pool.

Are pets allowed at Iberostar Heritage Grand Mencey?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Iberostar Heritage Grand Mencey?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Iberostar Heritage Grand Mencey?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Iberostar Heritage Grand Mencey and nearby?

Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Additional recreation onsite includes Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Iberostar Heritage Grand Mencey also has 2 bars and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Iberostar Heritage Grand Mencey?

Yes, there are 4 onsite restaurants, featuring alfresco dining and international cuisine.

What's the area around Iberostar Heritage Grand Mencey like?

Iberostar Heritage Grand Mencey is a short 1-minute walk from Rambla de Santa Cruz and 14 minutes' walk from Plaza de Espana.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.