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Mercure Chester Abbots Well Hotel

4.0 star property
Hotel with spa, near Grosvenor Park

Choose dates to view prices

Photo gallery for Mercure Chester Abbots Well Hotel

Indoor pool, sun loungers
1 bedroom, in-room safe, desk, iron/ironing board
Indoor wedding
Garden
Exterior
Nestled near Grosvenor Park, Mercure Chester Abbots Well Hotel offers a serene escape. Treat yourself to a body treatment or manicure at the onsite spa, indulge in British cuisine at The Brasserie restaurant, and unwind by the indoor pool with sun loungers. With free in-room WiFi and helpful staff that guests rave about.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Conference center
  • Meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
$64 nightly
The total price is $77
Aug 14 - Aug 15
Total includes taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, Multiple Beds (2 Adults and 2 Children)

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds (2 Adults and 2 Children)

Highlights

Heating
Free cribs/infant beds
LED TV
Portable fan
Separate bedroom
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds

7.6 out of 10
Good
(8 reviews)

Highlights

Separate sitting area
Heating
Free cribs/infant beds
LED TV
Portable fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Superior Suite, 1 Double Bed

Highlights

Heating
Free cribs/infant beds
LED TV
Separate bedroom
Portable fan
Bathrobes
Eco-friendly toiletries
Hair dryer
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Classic Double Room, 1 Double Bed

8.0 out of 10
Very good
(47 reviews)

Highlights

Separate sitting area
Heating
Free cribs/infant beds
LED TV
Portable fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

1 bedroom, in-room safe, desk, iron/ironing board

Family Room (Classic)

7.4 out of 10
Good
(8 reviews)

Highlights

Heating
Free cribs/infant beds
LED TV
Portable fan
Separate bedroom
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Double Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Heating
Free cribs/infant beds
LED TV
Portable fan
Separate bedroom
Bathrobes
Eco-friendly toiletries
Hair dryer
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

1 bedroom, in-room safe, desk, iron/ironing board

Double Room, 1 Double Bed (Compact)

7.0 out of 10
Good
(21 reviews)

Highlights

Heating
Free cribs/infant beds
LED TV
Portable fan
Separate bedroom
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Indoor pool

Holiday Inn Chester - South by IHG

  • Pool
  • Pet friendly
  • Free parking
  • Internet access
8.0 out of 10, Very Good, 1,006 reviews
The price is $89
$74 nightly
$89 total
Total includes taxes and fees
Aug 17 - Aug 18
Holiday Inn Chester - South by IHG
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About the neighborhood

Map
Whitchurch Road Christleton, Chester, England, CH3 5QL

What's nearby

  • Grosvenor Park - 4 min drive - 2.7 km
  • Chester Cathedral - 5 min drive - 3.7 km
  • Chester City Walls - 5 min drive - 3.7 km
  • Chester Racecourse - 6 min drive - 4.0 km
  • Chester Zoo - 6 min drive - 8.1 km

Getting around

  • Chester (CEG-Hawarden) - 29 min drive
  • John Lennon Airport (LPL) - 38 min drive
  • Manchester Airport (MAN) - 40 min drive
  • Chester Station - 4 min drive
  • Ellesmere Port Station - 9 min drive
  • Bache Station - 10 min drive

Restaurants

  • ‪Ring O' Bells - ‬9 min walk
  • ‪Peacock Hotel Chester - ‬13 min walk
  • ‪The Cheshire Cat - ‬13 min walk
  • ‪The Old Harkers Arms - ‬5 min drive
  • ‪The Lock Vault - ‬3 min drive

About this property

Mercure Chester Abbots Well Hotel

Mercure Chester Abbots Well Hotel puts you within a 10-minute drive of Chester City Walls and Chester Zoo. Guests can indulge in spa services at the spa, and British cuisine is served at The Brasserie, which is open for breakfast, lunch, and dinner. Other features of this eco-certified hotel include an indoor pool, a bar/lounge, and a fitness center. The helpful staff and breakfast get great marks from fellow travelers.

Languages

Bulgarian, English, French, Polish, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 126 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool

What to do

  • Shopping
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

The Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision

Policies

Guests can rest easy knowing there's a carbon monoxide detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard, Barclaycard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

Does Mercure Chester Abbots Well Hotel offer free cancellation for a full refund?

Yes, Mercure Chester Abbots Well Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Chester Abbots Well Hotel?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Mercure Chester Abbots Well Hotel?

Yes, dogs are welcome. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Chester Abbots Well Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Mercure Chester Abbots Well Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Mercure Chester Abbots Well Hotel and nearby?

Have fun with nearby activities like hiking and horseback riding. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Chester Abbots Well Hotel also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Mercure Chester Abbots Well Hotel?

Yes, The Brasserie offers British cuisine.

What's the area around Mercure Chester Abbots Well Hotel like?

Mercure Chester Abbots Well Hotel is located a short 19-minute walk from Chester Music Theatre.

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Mercure Chester Abbots Well Hotel Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Food
Bed
Restaurant
Shower
Bathroom
Lobby
Location

Reviews

10/10 Excellent

Excellent stay, enjoyed the swimming facilities, room clean and comfortable bed. Would stay again
David, 2-night trip

10/10 Excellent

Fantastic hotel, staff was brilliant nothing was to much trouble, i would stay again
Karen, 2-night trip

8/10 Good

Staff were really friendly and helpful and the food was absolutely delicious!
Victoria, 1-night trip

10/10 Excellent

This is the second time we have stayed here while visiting Chester. It offers very good value for money.
Dennis, 1-night trip

10/10 Excellent

Spacious room, with AC. Friendly staff. Comfortable bed. Everything you could wish fot
Martin, 2-night trip

8/10 Good

No one on reception when I arrived, had to go and ask bar staff, no room service available due to staff shortages, Excellent room, very clean and well equipped, staff were very helpful and friendly, enjoyed the leisure facilities, I would definitely return
Ailsa, 1-night trip

6/10 Okay

Great location room very warm and no air con room was okay but dirty quilt and just old and outdated! Staff was great tho
Rach, 1-night trip

10/10 Excellent

All good only fault was mistake on my dinner order but was easily corrected by the staff!
Anthony, 2-night trip

8/10 Good

Ideal for our few days at Chester races. Rooms very nice and staff all very helpful
John, 3-night trip

10/10 Excellent

Excellent place to stay

Really nice place to stay, very comfortable, food excellent, friendly staff.
Stephen, 2-night trip

8/10 Good

Positives: Local to city centre and large free car park. Room was clean and had all we needed for a one night stay. Negatives: Room was very hot. Tired looking and in need of an update.
Collette, 1-night trip

10/10 Excellent

great stay!
Helen, 2-night trip

6/10 Okay

Lots of mess in car park checking staff seemed miserable
James, 1-night trip

10/10 Excellent

Excellent stay for two nights, all staff friendly. Didn't dine in restaurant so unable to comment. Spa very good and helpful, friendly staff
David, 2-night trip

8/10 Good

Very nice friendly staff value for your money
Steven, 1-night trip

8/10 Good

Good hotel for travelling into Chester. Room was slightly different than I booked due to the hotel not having the one I booked available. They offered a bottle of Prosecco and two free drinks to compensate. Breakfast was good.
Paula, 1-night trip

10/10 Excellent

Lovely staff, clean cool and quiet rooms and a fantastic breakfast
Sue, 1-night trip

8/10 Good

Nice hotel

Lovely hotel, free parking, friendly staff. Room could do with a lick of paint and the floorboards are very creaky.
Paul, 1-night trip

8/10 Good

Pools

Stayed to see relatives hotel was welcoming and friendly a few guests had a few arguments we thought it was like Jeremy Kyle for a bit but the hotel itself was great. We have been here before The pools made it the experience
matthew, 1-night trip

10/10 Excellent

Fantastic stay and lovely staff
Jake, 1-night trip

8/10 Good

Well run hotel , exceptional helpful staff , gave one less star, because bedrooms were a bit stark,heating was a electric convector on wall in bedroom , didn’t seem to be any in bathroom, but very comfortable beds.
colin, 1-night trip

8/10 Good

Good Stay

Very welcoming with the dog. Health club very nice, pool very warm. Easy drive into Chester.
Nick, 2-night trip

10/10 Excellent

Lively

Great stay. Reception super friendly and helpful.
Lorraine, 1-night trip

8/10 Good

Have stayed here before & will stay again
Shaun, 2-night trip

8/10 Good

Enjoyable stay and excellent staff

It was a very enjoyable stay and the staff were excellent. The only glitch was when paying for my stay on check-in and there was some sort of malfunction with the payment system. It was a lengthy wait while it was being sorted out but these unexpected problems do occur from time to time.
Christopher, 1-night trip