Nestled near Windsor Castle, Castle Hotel Windsor offers an upscale retreat with a charming library and relaxing outdoor spaces. Enjoy lunch or dinner at the on-site restaurant, Leaf at The Castle Hotel, then unwind with WiFi and coffee in the lobby.
Castle Hotel Windsor offers a great location, putting you within just a 10-minute walk of Windsor Castle and Thames River. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this luxurious hotel include a snack bar/deli and a terrace. Fellow travelers say great things about the helpful staff and breakfast.
At a glance
DONE
Hotel size
108 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (GBP 30 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Discount at nearby fitness center
Golfing nearby
Working away
Business center
11 meeting rooms
Conference center (893 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Terrace
Library
Banquet hall
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Leaf at The Castle Hotel - This bar serves lunch and dinner.
Leaf at The Castle Hotel - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 20.00 per person
Early check-in can be arranged for an extra charge of GBP 50 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 50 (subject to availability)
Parking
Uncovered self parking costs GBP 30 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Castle Hotel Windsor
Mercure Castle
Mercure Castle Hotel
Mercure Castle Hotel Windsor
Mercure Castle Windsor
Mercure Hotel Windsor
Mercure Windsor
Mercure Windsor Castle
Mercure Windsor Castle Hotel
Windsor Hotel Mercure
Accor Castle Windsor
Mercure Castle Windsor Hotel Windsor
Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection
Frequently asked questions
Does Castle Hotel Windsor offer free cancellation for a full refund?
Yes, Castle Hotel Windsor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Castle Hotel Windsor?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Castle Hotel Windsor?
Yes. Self parking costs GBP 30 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Castle Hotel Windsor?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of GBP 50 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 50 (subject to availability). Express check-out and contactless check-out are available.
Are there restaurants at or near Castle Hotel Windsor?
Yes, there's an onsite restaurant, Leaf at The Castle Hotel.
What's the area around Castle Hotel Windsor like?
Castle Hotel Windsor is in Windsor City Centre, a short 5-minute walk from Windsor & Eton Central Station and 7 minutes' walk from Windsor Castle. Travelers say the area is walkable and good for families.
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Castle Hotel Windsor Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Restaurant
Food
Bed
Bar
Lobby
Parking
What guests liked
Breakfast was consistently described as excellent, with a good variety and a nice touch of having hot drinks ordered by a waiter. (32 reviews)
The property's restaurant offered excellent dining options with great food, good service, and a lovely atmosphere. (15 reviews)
On-site parking was a convenient and safe bonus for guests. (15 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 13, 2025
Clean and very comfortable room. Great location.
Lori
Lori, 1-night trip
10/10 Exceptional
Aug 10, 2025
Great hotel and staff. The hotel is well placed for the castle with parking on site available
Patricia
Patricia, 1-night trip
10/10 Exceptional
Aug 20, 2025
Great
Great location lovely hotel and staff great.
David
David, 1-night trip
10/10 Exceptional
Jun 8, 2025
Super convenient location, great rooms, very friendly and helpful staff.
Michael
Michael, 1-night trip
8/10 Very good
May 4, 2025
Hotel and location were fantastic.
Sarah
Sarah, 1-night trip
8/10 Very good
Jun 20, 2025
Hotel is in wonderful location, very close to Windsor castle and a lot of shopping and dinning options
Iwona
Iwona, 3-night trip
10/10 Exceptional
Jun 15, 2025
Great place to stay. Room was well maintained/clean, AC, friendly staff, and close to everything. Restaurant was very good as well. Really enjoyed our stay here.
Tricia
Tricia, 2-night trip
6/10 Good
Aug 8, 2025
Weekend stay
Did not eat at hotel, bed was average
Verified traveler
1-night trip
8/10 Very good
May 24, 2025
Very good breakfast, lovely setting, great location, fantastic Martini at the bar.
Nathalie
Nathalie, 1-night trip
10/10 Exceptional
Apr 24, 2025
Amazing location, great staff and service, quiet and comfortable room (as requested), delicious breakfasts.
Helene
Helene, 2-night trip
6/10 Good
Jun 13, 2025
Excellent location, surrounded by all shops
Joe
Joe, 1-night trip
10/10 Exceptional
Jun 9, 2025
Had a lovely time and everyone we encountered was very friendly
Allyson
Allyson, 1-night trip
10/10 Exceptional
Jun 8, 2025
We really enjoyed our stay at the Castle hotel. It was clean and comfortable, great location, and friendly staff. I would recommend the castle hotel to everyone!
Leslie
Leslie, 2-night trip
10/10 Exceptional
May 10, 2025
Hotel was very conveniently located. Staff was very helpful and friendly at check in and check out. I would stay here again.
Jonathan
Jonathan, 1-night trip
10/10 Exceptional
May 24, 2025
The staff was great, the room was nice and clean and quiet. The restaurant was good.
Liz
Liz, 1-night trip
8/10 Very good
Jul 10, 2025
Great Overnighter
Very comfortable overnight in Windsor. Good room, good facilities, bar service was a bit slow and parking charges are steep, but overall, very pleasant night's stay.
Nick
Nick, 1-night trip
10/10 Exceptional
Jun 11, 2025
This hotel is in the perfect spot. Plenty of dining options and shopping right there. Windsor Castle is right across the street. Wonderful stay! Hotel is very clean and staff was super. Very comfortable bed as well.
Thomas
Thomas, 1-night trip
8/10 Very good
Jun 18, 2025
Ideally situated, clean and comfortable room
Karen
Karen, 3-night trip
4/10 Fair
Aug 10, 2025
Great service, poor food and no hot water
John
John, 1-night trip
10/10 Exceptional
Jun 8, 2025
The stay was quick but lovely. Checkin was at scheduled time but arriving early allowed for nice garden tea service. Everyone was pleasant and helpful and the location was perfect.
Jill
Jill, 1-night trip
10/10 Exceptional
Jun 8, 2025
Lovely and clear rooms. Staff really helpful and pretty bar area. Central loculation near Castle, bars and shops. Very much enjoyed our stay.
Alison
Alison, 2-night trip
8/10 Very good
Jun 8, 2025
Nice hotel, clean and updated, friendly staff, difficult moving luggage in and out, parking less than ideal. I’d stay here again.
Robert
Robert, 1-night trip
8/10 Very good
Apr 6, 2025
Lovely hotel convieniet to Windsor castle
suzann
suzann, 1-night trip
6/10 Good
Aug 17, 2025
Satisfactory
Nice cool room but lady on reception was very unwelcoming
Peter
Peter, 2-night trip
8/10 Very good
Sep 6, 2025
Front desk lady smelled horrible with body odor
The stay was good. However, one of the front desk women smelled horribly. It was to the point of making me sick with her body odor. Please let them know it is not very welcoming to guests.