Pinegrove Hotel offers a warm atmosphere where you can connect with in-room WiFi and unwind at the bar. Previous guests praise the welcoming vibe, while enjoying full breakfast options and ample parking.
Enjoy your visit to Carlisle with a stay at Pinegrove Hotel. You can unwind with a drink at the bar/lounge, and English breakfast is available daily.
At a glance
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Hotel size
24 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
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Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends
Bar/lounge
Working away
2 meeting rooms
Facilities
Banquet hall
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
Guidebooks/recommendations
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 10 for adults and GBP 10 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Pinegrove Hotel Hotel
Pinegrove Hotel Carlisle
Pinegrove Hotel Hotel Carlisle
Frequently asked questions
Does Pinegrove Hotel offer free cancellation for a full refund?
Yes, Pinegrove Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pinegrove Hotel?
Yes, cats and dogs are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Pinegrove Hotel?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Pinegrove Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.
What's the area around Pinegrove Hotel like?
Pinegrove Hotel is a short 7-minute walk from Eden Rock and 14 minutes' walk from Carlisle Masjid.
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Pinegrove Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.6/10
Staff & service
7.0/10
Amenities
6.2/10
Property conditions & facilities
6.2/10
Eco-friendliness
Popular mentions
Room
Breakfast
Service staff
Bathroom
Restaurant
Bed
Location
Value
Shower
Store
Reviews
10/10 Exceptional
Sep 13, 2025
Very friendly and comfortable
Rosemary
Rosemary, 1-night trip
10/10 Exceptional
Aug 6, 2025
Staff are Great and very accommodating!
Very welcoming staff, who went out of their way to accommodate us with a late check-in and check out.
My children really enjoyed our stay in this cosy hotel in Carlisle!
David
David, 1-night trip
8/10 Very good
Sep 11, 2025
Decent room, clean and perfectly serviceable, plenty of hot water for showers. Much better than some of the reviews make you think. I guess it depends what you're used to?
Breakfast was good as well, cooked to order, served on a hot plate, decent quality and quantity. While I might not bring my wife here for a romantic weekend, I'd be more than happy to stay with mates or for a work trip, so will be back in future when I'm in the area.
Simon
Simon, 1-night trip
2/10 Poor
Sep 16, 2025
Hair in my shower, bed was not comfortable. People living in the hotel. Smoking where you want to access rooms. The level of upkeep in the photos is not representative of how the hotel is currently.
Carl
Carl, 1-night trip
10/10 Exceptional
Jun 1, 2025
Really friendly excellent staff, who were very helpful.
Gareth
Gareth, 1-night trip
8/10 Very good
Jul 6, 2025
Great value
The gentleman checking us in was super nice and hospitality. Breakfast was delicious, minus the instant coffee. Our family room was basic but had everything we needed. The shower was interesting to use.
Verified traveler
1-night trip
2/10 Poor
Aug 14, 2025
Horrible
Corinne
Corinne, 1-night trip
8/10 Very good
May 26, 2025
Very good customer service
But outdated building
Overall is food
Mustaq
Mustaq, 1-night trip
4/10 Fair
Sep 16, 2025
Dissapointed and concerned
The shower didn't work and there was no one in the building to help. The phone numbers listed, there were 2 similar with a single number changed looked like it was a typo, but that didn't matter because both numbers were not connected, completly useless no way of having a shower that morning. Also the kettle was dirty and the kettle lid had a crack in it that was probably dangerous.
Nellie
Nellie, 1-night trip
4/10 Fair
Jul 10, 2025
Disappointing
Booked a single room. Very small, no table or chairs, bathroom and toilet across the landing, very dated and run down. Would not stay again.
David
David, 1-night trip
2/10 Poor
Jul 23, 2025
Worsted hotel I’ve ever stopped in
I checked in on the 22nd,this hotel needs condemning holes in the wall shower that can only be described as a minging.
It felt overwhelming to spend any time in the room so I left within a hour and found a Days inn which was 100% more in keeping to how a hotel room should be,very disappointed with the experience and would not stay at this hotel ever again in the future.
Shaun
Shaun, 1-night trip
6/10 Good
Jul 11, 2025
.
Stephen
Stephen, 1-night trip
6/10 Good
Jul 15, 2025
Disappointing
Lovely big room and bed was very comfy. However, cleanliness let it down. We had someone elses towels left hanging on bathroom door and the bin was filthy inside.
Also, surprised no mattress protector.
Tania
Tania, 1-night trip
10/10 Exceptional
Mar 9, 2025
I enjoyed my stay.
Helpful staff.
Frances
Frances, 1-night trip
2/10 Poor
Aug 24, 2025
Ergh... Avoid!!
The hotel made us give loads of personal data ahead of time (photos, driving license images etc) and gave a key code to access keys but there was a reception. There seemed to be a bar but it was pumping loud, awful music so we didn't investigate. The room was horrible, old and poorly maintained. It was horribly hot with weird poor quality furniture in odd places (they clearly wanted a wardrobe but had no space so it was up against the entrance door.) what a shame as the exterior was immaculate.
K
K, 1-night trip
6/10 Good
May 21, 2025
Too noisy. Yelling from next door. Good value for money breakfast.
Sonia
Sonia, 1-night trip
8/10 Very good
Apr 19, 2025
A no nonsense property. It's exactly what's needed, wifi, shower and a kettle.
James
James, 1-night trip
4/10 Fair
Jun 19, 2025
rooms had a smell and felt generally dirty
Julie
Julie, 1-night trip
10/10 Exceptional
Nov 15, 2024
Great value for money, convenient location
Christopher
Christopher, 1-night trip
2/10 Poor
Jul 18, 2025
Never stay here. Horrible.
From the start to the finish, this hotel is horrible. the receptionist kept saying the place was getting refurbed, but clearly we didnt get a refurbed room in the roof for a family of 3.
Smelt bad, looked bad, felt bad.
Didnt get to try the free breakfast as we couldnt get out of there fast enough, didnt want skirvy.
The shower had cobwebs within arms reach & on the ceiling above, we could clearly see 2 dead mice & a dead bird.
James
James, 1-night trip
8/10 Very good
Mar 24, 2025
Friendly overnight stay in Carlisle
Old building with character in a good position on main road going into Carlisle from South with good parking. Very friendly and helpful staff and excellent value for money. Good sized room but not much furniture
Howard
Howard, 1-night trip
10/10 Exceptional
Apr 13, 2025
Everyone was so kind, and I can't wait to see what they do with the improvements! I will be back.
Julia
Julia, 1-night trip
10/10 Exceptional
Nov 19, 2023
Was a great stay and shops restaurants easy access
Les
Les, 1-night trip
8/10 Very good
May 30, 2025
Staff were very polite, but the breakfast was average and a little greasy, but they were very attentive. The facilities were very dated and our window didn't shut properly and there was not another room for us to go to, not a massive issue in the end though as it was pretty quiet outside. Overall was a pleasant stay and would stay again, I would recommend maybe some uniforms and some modernising of the rooms though and maybe purchase something that cooks with less fat as well.
Ryan
Ryan, 1-night trip
10/10 Exceptional
Feb 2, 2025
Hotel with character
On the whole we really enjoyed the stay at this hotel and would probably stay here again as very convenient for match visits to Brunton Park. Breakfast was delicious. Bed was a bit hard for our liking and there wasnt a hairdrier. Staff were welcoming and friendly.