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Malmaison Newcastle

4.0 star property
Boutique hotel with spa, near Quayside

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Photo gallery for Malmaison Newcastle

Signature Suite | 1 bedroom, in-room safe, desk, blackout drapes
Front of property
Reception
Cocktail bar
Breakfast, lunch, dinner served; British cuisine
Malmaison Newcastle, nestled in Quayside, offers a tranquil retreat. Enjoy the on-site spa with massages and aromatherapy or stay active at the gym. With Brasserie's delicious British cuisine and helpful staff nearby, this hotel has left a lasting impression on guests who rave about its excellent breakfast and location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Spa
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
$100 nightly
The total price is $120
Aug 17 - Aug 18
Total includes taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Bridge View Twin

Bridge View Twin | View from room

Bridge View Twin

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 194 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, blackout drapes

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bathrobes
Hair dryer
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Bridge View Room

1 bedroom, in-room safe, desk, blackout drapes

Bridge View Room

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 194 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Bridge View

Club Deluxe Bridge View | 1 bedroom, in-room safe, desk, blackout drapes

Club Deluxe Bridge View

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bathrobes
Hair dryer
  • 267 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | 1 bedroom, in-room safe, desk, blackout drapes

Signature Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 44 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Twin Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, in-room safe, desk, blackout drapes

Suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bathrobes
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

View from room

Standard Double Room

9.0 out of 10
Wonderful
(61 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Double

Standard Double Double | 1 bedroom, in-room safe, desk, blackout drapes

Standard Double Double

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe | 1 bedroom, in-room safe, desk, blackout drapes

Club Deluxe

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bathrobes
Hair dryer
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Junior Suite with View | Water view

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  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
9.8 out of 10, Exceptional, 137 reviews
The price is $478
$398 nightly
$478 total
Total includes taxes and fees
Sep 6 - Sep 7
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About the neighborhood

Map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX

What's nearby

  • Quayside - 2 min walk - 0.2 km
  • The Glasshouse - 4 min walk - 0.4 km
  • Northumbria University - 6 min walk - 0.6 km
  • St. James' Park - 18 min walk - 1.6 km
  • University of Newcastle-upon-Tyne - 18 min walk - 1.6 km

Getting around

  • Newcastle Intl. Airport (NCL) - 17 min drive
  • Heworth Station - 5 min drive
  • Manors Station - 9 min walk
  • Newcastle Central Station - 15 min walk
  • Manors Station - 10 min walk
  • Central Station - 15 min walk
  • Central Station - 15 min walk

Restaurants

  • ‪Pitcher & Piano Newcastle - ‬2 min walk
  • ‪The Glasshouse - ‬12 min walk
  • ‪Tyne Bridge - ‬12 min walk
  • ‪Aneesa's - ‬3 min walk
  • ‪Khai Khai - ‬6 min walk

About this property

Malmaison Newcastle

When you stay at Malmaison Newcastle, you'll be just a 5-minute drive from Quayside and St. James' Park. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or mani/pedis, and British cuisine is served at Chez Mal Brasserie, which is open for breakfast, lunch, and dinner. Other highlights at this boutique hotel include a fitness center and a bar/lounge. Fellow travelers love the helpful staff and breakfast. The property is just a short walk to public transportation: Manors Station is 10 minutes and Central Station is 15 minutes.

Languages

English, Italian, Polish

At a glance

DONE

Hotel size

    • 122 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Onsite self parking (GBP 10 per night)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Conference space (1259 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Plasma television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Dining

Chez Mal Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Mal Bar - This cocktail bar serves lunch only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 23 for adults and GBP 12 for children

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Children & extra beds

  • Rollaway beds are available for GBP 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Parking

  • Self parking costs GBP 10 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Does Malmaison Newcastle offer free cancellation for a full refund?

Yes, Malmaison Newcastle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Malmaison Newcastle?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Malmaison Newcastle?

Yes. Self parking costs GBP 10 per night.

What are the check-in and check-out times at Malmaison Newcastle?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

Is there an onsite casino at Malmaison Newcastle?

No, this hotel doesn't have a casino, but Genting Casino Newcastle (15-min walk) is nearby.

What is there to do at Malmaison Newcastle and nearby?

Malmaison Newcastle has a spa and a fitness center.

Are there restaurants at or near Malmaison Newcastle?

Yes, Chez Mal Brasserie offers British cuisine.

What's the area around Malmaison Newcastle like?

Malmaison Newcastle is a short 9-minute walk from Manors Station and 4 minutes' walk from Gateshead Millennium Bridge. Travelers say that the hotel is in a great location.

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Malmaison Newcastle Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
View
Bar
Lobby
Restaurant
Bed
Food

What guests liked

  • Breakfast was consistently excellent with a good offering and attentive staff. (51 reviews)
  • The on-site restaurant and nearby dining options offered excellent meals with great variety and friendly service. (11 reviews)
  • Parking was convenient and reasonably priced with excellent value for city centre parking. (13 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Fabulous place to stay.
Bobbie, 2-night trip

10/10 Excellent

Great location
Chris, 2-night trip

10/10 Excellent

We love staying here it close to nightlife and lovely restaurants walkable to everything
Diana, 1-night trip

10/10 Excellent

In a great location, within walking distance of bars and restaurants
Simon, 1-night trip

10/10 Excellent

Great breakfast and very helpful staff.
Sarah, 1-night trip

10/10 Excellent

Lovely stay
Jackie, 2-night trip

10/10 Excellent

Fantastic hotel, usual Newcastle friendly welcome, especially the Irish lady in the restaurant at breakfast!! Wouldn’t stay anywhere else in the Toon!
Simon, 1-night trip

8/10 Good

Good location overlooking the river.
Robert, 3-night trip

10/10 Excellent

Beautiful Reno's! Rooms are so spacious! Lovely cafe and bar!
Jinelle, 1-night trip

10/10 Excellent

Our room was beautiful. Even had Arran Aromatic toiletries! The bar / lounge area on the 1st floor was beautiful. The spicy sweet corn soup was amazing lol
ann, 1-night trip

10/10 Excellent

Comfortable
Sinead, 1-night trip

8/10 Good

Great location, lovely building. However, rooms in much need of renovation.
GRANT, 2-night trip

8/10 Good

Very spacious room. We booked a twin room that had two very comfortable double beds and plenty of space to move around comfortably. It was very clean.
Gorgeous double beds in a lovely spacious room.
Waiting just outside the Malmaison enjoying the sunshine waiting to check in.
Denise, 1-night trip

8/10 Good

Lovely stay
Christine, 1-night trip

8/10 Good

Great stay
David, 1-night trip

6/10 Okay

Have stayed here before and always loved it but thought it was a bit tired looking and the restaurant where we had breakfast looked like it had not seen a duster in a week 🙁
Linda, 1-night trip

8/10 Good

Lovely location and breathtaking views Would have given it 5 stars but we arrived to be told the gym was shut for refurbishment and it was one of the main features we had booked the hotel over others for
Jordan, 2-night trip

10/10 Excellent

Fab stay

Hotel as always the best of their chain, this is our third trip and the reason we keep going back Staff great, venue and location great and the roof top bar and restaurant amazing
Sarah, 2-night trip

10/10 Excellent

Lovely hotel, great staff who were very helpful
Stuart, 1-night trip

8/10 Good

Good location plenty of bars and places to eat nearby.
Graeme, 1-night trip

8/10 Good

Great hotel

Great hotel with easy reach of glass house Staff all friendly and helpful Rooms comfortable and clean
1-night trip

10/10 Excellent

Excellent stay, good staff, fantastic room and great breakfast
EDWARD, 1-night trip

10/10 Excellent

I was only a 1 night stay (checked in 13June) to celebrate our post 23rd wedding anniversary. It was after work, just had a meal and a little walk by the river side. Went back to hotel and fell asleep. Lol… basically we only stayed in the hotel to sleep so tired.. The hotel is lovely and receptionist said our room was newly renovated. Can’t say much, all I know the hotel is lovely close to bar and restaurants.. We slept like a log.
John, 1-night trip

10/10 Excellent

We had a very comfortable, clean, spacious room overlooking the Millenium Bridge. We needed to be quiet, as we were attending a family funeral. And it was. The facilities in the room are excellent. You have everything you need and more. Watch out for extemely hot water in the shower. Also, we paid an extortionate amount of money for a 10/15 minute taxi ride which the hotel booked for us. I would suggest booking an Uber or Google a local company. Lastly, the food is delicious, but we thought quite expensive (there is a Prix Fixe menu). Our breakfast was included in our room rate, so was cost effective and excellent. We will definitely revisit Malmaison and do recommend.
iris, 2-night trip

8/10 Good

Great location at the Millennium Bridge end of Newcastle Quayside with good bridge views. Suitable location for our evening event venue in Broadchare. Hotel under going room refurbishments & guests advised by receptionists on check in - perhaps should note this on website but no real disruption for our 1 night stay. We were given a refurbished room which was nice but nothing really stood out that it had been renovated. It was darkly decorated with the Malmaison flair but comfortable and spacious.
First impression
Quirky paint?in bathroom
Our view from 6th floor over the Tyne
The room from the window end
Kit, 1-night trip