At Quality Suites, enjoy a warm welcome in the lobby with its cozy fireplace. Unwind at the indoor pool or gym, and indulge in a delicious breakfast buffet while staying connected with free WiFi.
Great Smoky Mountains Expo Center - 15 min drive - 17.4 km
Cherokee Reservoir - 16 min drive - 8.2 km
Getting around
McGhee Tyson Airport (TYS) - 60 min drive
Restaurants
Good Ole Days Sports Grille - 20 min walk
McDonald's - 3 min drive
Huey Magoo's Chicken Tenders - 20 min walk
Chick-fil-A - 2 min drive
Cheddar's Scratch Kitchen - 12 min walk
About this property
Quality Suites
Enjoy your visit to Morristown with a stay at Quality Suites. Guests can grab a bite to eat at the coffee shop/cafe and visit the fitness center for a workout. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
82 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
DONE
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–9 AM
Coffee shop
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Free use of nearby fitness center
Working away
Business center
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
1 building/tower
Built in 1992
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
Fitness center
An indoor pool
Art Deco architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path to elevator
Room amenities
Be entertained
32-inch LED TV
Premium cable channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Sofa bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Comfort Suites Hotel Morristown
Comfort Suites Morristown
Comfort Hotel Morristown
Quality Suites Morristown
Quality Suites Hotel Morristown
Quality Suites Hotel
Quality Suites Morristown
Quality Suites Hotel Morristown
Frequently asked questions
Does Quality Suites offer free cancellation for a full refund?
Yes, Quality Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Suites?
Yes, there's an indoor pool.
Are pets allowed at Quality Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Quality Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Quality Suites?
Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Quality Suites and nearby?
Quality Suites has an indoor pool and a fitness center.
What's the area around Quality Suites like?
Quality Suites is in the heart of Morristown, a short 2-minute walk from Manley Plaza and 11 minutes' walk from Fountain Plaza.
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Quality Suites Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.6/10
Staff & service
6.0/10
Amenities
6.2/10
Property conditions & facilities
5.6/10
Eco-friendliness
Popular mentions
Room
Shower
Bed
Service staff
Bathroom
Breakfast
Smoking
Vat
Couch
Value
Reviews
6/10 Good
Aug 3, 2025
We were in need
The cleanliness was only thing in question…we pulled out sofa sleeper. There were half drank soda bottles in it. We pulled off sheets and requested more…other than that stay was nice
Verified traveler
1-night trip
10/10 Exceptional
Jun 15, 2025
Parking was rough
Ann-Marie
Ann-Marie, 3-night trip
10/10 Exceptional
Jan 1, 2025
The staff where every nice and I sleep well.
Benny
Benny, 2-night trip
8/10 Very good
Jun 16, 2025
They have new platform style beds on metal frames. Every movement reminds you of the sound of a truck emptying a dumpster. I even looked for the truck, it was so loud.
Deborah
Deborah, 1-night trip
8/10 Very good
Jun 26, 2024
Great place. Bfast was excellent
Rob
Rob, 1-night trip
8/10 Very good
Oct 10, 2024
It was an okay stay
Denise
Denise, 2-night trip
8/10 Very good
Apr 18, 2025
We got in late they still let us check in. There was a weird extra 3 dollar plus charge at end the clerk couldnt explain i just paid to be checked out and on our way. Breakfast was good
Michael
Michael, 1-night trip
2/10 Poor
Mar 21, 2025
We found bedbugs
Michael A
Michael A, 2-night trip
8/10 Very good
Jun 12, 2024
Good location and 100 recommended
Yumi
Yumi, 1-night trip
8/10 Very good
Sep 22, 2024
Nice place to stay. Would be good if the pool opened earlier.
Kimberly
Kimberly, 1-night trip
10/10 Exceptional
Oct 12, 2023
The hotel was clean and the staff was helpful.
Lorraine
Lorraine, 1-night trip
4/10 Fair
May 19, 2025
First room was not clean. Towel was used in bathroom. Soap was open. Gave us a new room. Crack and hole in tub. Took pic and showed to desk.
Jeffrey
Jeffrey, 2-night trip
8/10 Very good
Sep 22, 2024
Nice
Willie
Willie, 2-night trip
4/10 Fair
Apr 27, 2025
Should be called Low Quality Inn
Just not a nice hotel. Old, smelled bad, no updates, never could get the shower to heat up, pool room covered in mold and mildew. And on top of all of the I seemed to have interrupted the receptionist vape break to check in. Rude and unfriendly.
Samantha
Samantha, 1-night trip
6/10 Good
Oct 10, 2023
The property was clean and quiet. It was convenient to where we had to go. The staff was quite helpful.
John
John, 5-night trip
6/10 Good
Jan 13, 2025
Smelt like midew
The room i had smelt like mildew the bathroom smelt the worst for the midww smell the blankets smelt the same way my family used our own blankets over that reason the rooms are out of date especially for the cost next time ill stay elsewhere
Timothy
Timothy, 1-night trip
8/10 Very good
Oct 8, 2023
We found this hotel last minute after our other lodging was canceled unexpectedly. The guy working the desk was very nice and made sure we had everything we needed
Christel
Christel, 1-night trip
2/10 Poor
Nov 30, 2024
Absolutely disgusting. Roaches and bed bugs!!
Tesah
Tesah, 2-night trip
4/10 Fair
Jul 7, 2024
It was very quiet and secluded but not very clean. It was a last minute stay and I had two small children with me, the front desk wasn’t very friendly and welcoming
Maria
Maria, 2-night trip
6/10 Good
Dec 1, 2024
Mold in refrigerator. Indoor pool was cold.
Stephanie
Stephanie, 3-night trip
6/10 Good
Jul 7, 2024
Needs a lot of attention
Property is in poor condition. Rooms are dated and small. I'm surprised this is a Choice hotel. Staff was friendly.
Craig
Craig, 1-night trip
10/10 Exceptional
May 16, 2023
Alyssa at the front desk was awesome we had a great stay over all the only problem was that the younger guy with black hair was kinda rude when we first checked in because I was paying with cash
Charlsie
Charlsie, 2-night trip
10/10 Exceptional
Jan 27, 2024
The room was clean and front desk was very friendly. The only complaint would be that housekeeping was too early on the day of checkout. Checkout is 11 and housekeep was knocking by 10.