Hotel Grand Chancellor Townsville

Hotel with restaurant, near Magnetic Island Ferry Terminal

Choose dates to view prices

Where to?

Dates

November 2025

6

December 2025

In-room safe, desk, laptop workspace, blackout drapes

In the heart of the city, Hotel Grand Chancellor Townsville offers a vibrant retreat. Relax on the sun-kissed terrace, take a dip in the outdoor pool or get moving at the 24-hour gym. With free WiFi and Sugar Shaker Restaurant serving up delicious meals throughout the day, guests rave about this hotel's attentive staff.

VIP Access

Excellent

Popular amenities

Bar
Connecting rooms available
Parking available
Non-smoking
Gym
Laundry facilities

Main amenities (12)

Daily housekeeping
Near the beach
Restaurant and bar/lounge
Breakfast available
24-hour fitness center
Self parking
24-hour room service
Business center
Meeting rooms
Terrace
24-hour front desk
Air conditioning

For families (6)

Children stay free
Free cribs/infant beds
Refrigerator
Connecting/adjoining rooms available
Private bathroom
Television

$106 nightly

Dec 7 - Dec 8

Total with taxes and fees

Why we love this property

Delicious dining options

This hotel offers a restaurant for memorable meals and a bar for evening drinks. A buffet breakfast ensures a hearty start to the day.

Pillow menu paradise

Black-out drapes guarantee uninterrupted slumber in this hotel. A pillow menu ensures custom comfort while 24-hour room service satisfies midnight cravings.

Room options

Check availability for these dates

Tonight

Nov 6 - Nov 7

Tomorrow

Nov 7 - Nov 8

All rooms

1 bed

2 beds

Showing 10 of 10 rooms

Standard Twin

Very good

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

LCD TV

Pillow menu

Blackout drapes/curtains

Private bathroom

291 sq ft
Sleeps 4
2 Double Beds

Standard King

Exceptional

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

LCD TV

Pillow menu

Blackout drapes/curtains

Private bathroom

291 sq ft
Sleeps 3
1 King Bed

Executive Suite

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

LCD TV

Pillow menu

Blackout drapes/curtains

Private bathroom

581 sq ft
Sleeps 3
1 King Bed

Executive King

Very good

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

LCD TV

Pillow menu

Blackout drapes/curtains

Private bathroom

291 sq ft
Sleeps 3
1 King Bed

Apartment, 1 Bedroom

Excellent

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cribs/infant beds

Kitchenette

Refrigerator

LCD TV

581 sq ft
1 bedroom
Sleeps 3
1 King Bed

Standard Twin Room

Sleeps 2

Dining | Breakfast, lunch and dinner served

One Bedroom Apartment

Sleeps 2

Executive Suite

Sleeps 2

Standard King Room

Sleeps 2

Executive King Room

Sleeps 2

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Pool
Parking available
Free WiFi
Connecting rooms available

$108 nightly

Nov 8 - Nov 9

Total with taxes and fees

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About the neighborhood

334 Flinders Street, Townsville, QLD, 4810

What's nearby

Castle Hill - 8 min walk - 0.7 km
Queensland Country Bank Stadium - 11 min walk - 1.0 km
The Strand Beach - 13 min walk - 1.1 km
Magnetic Island Ferry Terminal - 15 min walk - 1.3 km
Townsville Entertainment & Convention Centre - 20 min walk - 1.7 km

Getting around

Townsville, QLD (TSV) - 14 min drive
Townsville Station - 19 min walk

Restaurants

‪A Touch of Salt - ‬1 min walk
‪City Life Cafe - ‬3 min walk
‪Pedlar Project - ‬1 min walk
‪Cowboys Leagues Club - ‬1 min walk
‪The TapHouse Townsville - ‬2 min walk

About this property

Hotel Grand Chancellor Townsville

Hotel Grand Chancellor Townsville offers a great location, putting you within a 15-minute walk of Magnetic Island Ferry Terminal. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Sugar Shaker Restaurant, which serves breakfast, lunch, and dinner. Other features include a bar/lounge and a terrace. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

- 200 rooms
- Arranged over 20 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
- Express check-in/out available
- Minimum check-in age: 18
- Check-out time is 11 AM
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- For any questions, please contact the property using the information on the booking confirmation
- Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

- Pets not allowed
- Service animals welcome

Internet

- Free WiFi in public areas (2-device limit)
- Free WiFi in rooms

Parking

- Onsite self parking (AUD 15.00 per day; includes in/out privileges)
- Height restrictions apply for onsite parking

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 6:30 AM–10 AM on weekends
Restaurant
Bar/lounge
24-hour room service

Traveling with children

Children stay free (see details)
Children's menu

What to do

Beach nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Scuba diving nearby

Working away

Business center
Meeting rooms
Conference space

Services

24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services

Facilities

Built in 1976
Safe-deposit box at front desk
Terrace
24-hour fitness center
Banquet hall

Accessibility

Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Room amenities

Be entertained

55-inch LCD TV
Digital TV channels

Home comfort

Air conditioning
Iron/ironing board

Sleep well

Pillow menu
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided

Freshen up

Private bathroom
Shower only
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi
Phone

Food and drink

Refrigerator

More

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Dining

Sugar Shaker Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

Deposit: AUD 200 per accommodation, per stay

Optional extras

Buffet breakfast is offered for an extra charge of approximately AUD 29 for adults and AUD 14.50 for children
Late check-out can be arranged for an extra charge of AUD 30 (subject to availability)
Credit card charges are subject to an extra charge

Children & extra beds

Rollaway beds are available for AUD 40.0 per day

Parking

Self parking costs AUD 15.00 per day with in/out privileges
Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This hotel accepts only chip-and-PIN credit cards for onsite payments.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

WiFi is limited to 250 MB for 2 devices, per day. A surcharge applies for additional usage.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Also known as

Holiday Inn Hotel Townsville

Grand Chancellor Townsville

Townsville Holiday Inn

Holiday Inn Townsville Hotel Townsville

Holiday Inn Townsville Hotel

Holiday Inn Townsville

Grand Chancellor Townsville

Hotel Grand Chancellor Townsville Hotel

Hotel Grand Chancellor Townsville Townsville

Hotel Grand Chancellor Townsville Hotel Townsville

Frequently asked questions

Does Hotel Grand Chancellor Townsville offer free cancellation for a full refund?

Yes, Hotel Grand Chancellor Townsville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Grand Chancellor Townsville?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Grand Chancellor Townsville?

Yes. Self parking costs AUD 15.00 per day.

What are the check-in and check-out times at Hotel Grand Chancellor Townsville?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is 11 AM. Late check-out is available for a charge of AUD 30 (subject to availability). Express check-in and check-out and contactless check-out are available.

What is there to do at Hotel Grand Chancellor Townsville and nearby?

Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Hotel Grand Chancellor Townsville also has a 24-hour fitness center.

Are there restaurants at or near Hotel Grand Chancellor Townsville?

Yes, there's an onsite restaurant, Sugar Shaker Restaurant.

What's the area around Hotel Grand Chancellor Townsville like?

Hotel Grand Chancellor Townsville is in the heart of Townsville, a short 14-minute walk from Magnetic Island Ferry Terminal and 11 minutes' walk from Castle Hill.