Does Hotel Carlton offer free cancellation for a full refund?

Yes, Hotel Carlton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Carlton?

Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Carlton?

Yes. Self parking costs EUR 30 per night.

Is airport shuttle service offered by Hotel Carlton?

Yes, an airport shuttle is available. The charge is EUR 60 per vehicle roundtrip.

What are the check-in and check-out times at Hotel Carlton?

Check-in start time: 4:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hotel Carlton?

No, this hotel doesn't have a casino, but Casino Barriere Lille (13-min walk) is nearby.

What is there to do at Hotel Carlton and nearby?

Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy amenities like 2 bars, a 24-hour fitness center, and a sauna.

Are there restaurants at or near Hotel Carlton?

Yes, there's an onsite restaurant, THE VIEW.

What's the area around Hotel Carlton like?

Hotel Carlton is in Lille Centre Ville, a short 5-minute walk from Rihour Station and 2 minutes' walk from La Grande Braderie de Lille. Travelers say this hotel is in a good location.

Hotel Carlton, Lille: Hotel Reviews, Rooms & Prices

10/10 Exceptional

May 28, 2025

Great location, the bar was great and perfect for a night cap. Lots of restaurants nearby. Near the metro. Rooms are large and with great view. Rooms are well furnished despite old. Would go back to this hotel.

Claudia, 2-night trip

8/10 Very good

Jun 19, 2025

The staff were friendly and the room was large and well equipped with excellent air conditioning. A few of the features were a bit worn ( door coming away from wardrobe). Breakfast was varied and excellent

Mark, 2-night trip

10/10 Exceptional

Oct 20, 2024

Location incredible, recommend

Tom, 4-night trip

10/10 Exceptional

Jun 29, 2024

What a great hotel and the staff were super friendly. Service was amazing.

Jon, 1-night trip

8/10 Very good

Jan 10, 2024

A little old fashioned however friendly people, perfect location, nice breakfast

Roger, 1-night trip

8/10 Very good

Dec 7, 2024

Very good

Very good. Worth a stay

2-night trip

8/10 Very good

Nov 7, 2024

Nice and easy to get to by walking from Lille International Station. Situated in the old town, easy to get to most sights of interest. Room a little bit tired decor wise.

Denise, 3-night trip

8/10 Very good

Sep 13, 2024

Great location and spacious room

Very comfortable hotel and great room with sofa area. Good location for exploring the centre of the city. Only issue was that Wifi did not work in our room, even when reception gave us the login for the VIP network

Andrew, 2-night trip

8/10 Very good

Aug 8, 2024

A lovely hotel for an overnight stay at the end of our holiday before travelling back on Eurostar. Great location and good size rooms with very friendly reception staff. We found it walkable to and from Lille Europe. We didn't take the hotel breakfast, so cannot comment on food. Would recommend and like to return for a longer visit sometime.

Jacqueline, 1-night trip

8/10 Very good

Oct 14, 2023

A bit of luxury

We stayed in a junior suite which was fantastic, comfy bed , loads of room and an amazing bath. Great view of the opera from our balcony too.

Frances, 4-night trip

8/10 Very good

Jul 13, 2024

pleasant n efficient, although shower n bathroom rather small.Room adequate size but rather dark.

Rod, 2-night trip

6/10 Good

Aug 7, 2025

Location of hotel is good and central. Disappointments are having to pay / hold 200Euros for our one night stay when room is fully paid for prior via Expedia. Staff with air of smugness stating its company policy ! This most certainly not published as part of hotel details when booking. They would not budge, and forced to pay it and then await the up to 7. -14 Days for them to return my monies which they took in seconds. Having stayed in numerous 4 and 5 star properties through Expedia, this is not common practice and certainly a first having to pay 200 Euros on top of the room price, so in essence paying double, so no 4 star service to justify these costs at all. Other hotels if they have to charge a preauthorisation, normally hold card details and if necessary charge a max 50 Euros to be refunded on check out all going well. 200 Euros must cover the overpriced mini bar in the room, which was avoided profusely. This property is in need of refurbishment, bit old and tired and perhaps 4 star standard needs to be revisited. These comments were shared with the staff upon check out too. Breakfast was good. Would I stay again, probably not.

Brandon, 1-night trip

10/10 Exceptional

Jul 12, 2024

Everything was like

Ivan, 2-night trip

8/10 Very good

Feb 24, 2024

No English language tv. Everything else spot on. Particularly good bed. Slept like log better than at home.

John, 2-night trip

8/10 Very good

May 1, 2023

Room was warm so I opened the window (lovely) but it was above the grease vent for the restaurant below. My room smelled like a chip shop. The hotel itself was beautiful. Very central. Lovely neighborhood and superb staff.

Michelle, 2-night trip

10/10 Exceptional

Dec 19, 2024

Lovely stay indeed

It was very good stay . location is amazing all walking distance in a heart of Lille ( city centre ) breakfast wasn’t too bad !!! nice indeed !! Room clean and spacious but shower not that great !!! at arrival wasn’t any offer of drink or even a glass of water so welcoming was ok ca va !!! at the reception they were all very good & helpful especially Miss DUNIA she was so nice helpful and amazing what i didn’t like that they charged my card €200 extra deposit on the top of my room rate ) and it was no bar in my room i believe it was too much !!!! And I didn’t like Over all was a nice and pleasant stay i will stay again in hotel Carlton if am in Lille

Mario, 1-night trip

6/10 Good

Oct 28, 2024

Historic ambience, but...

Ideal location, in the middle of all thats hot & happening (shops, culture, station, casino, ...) but that to me is the only good thing. Rooms are reasonably sized but a lot of wear & tear (chipped furniture, broken make up mirror, ...) and bad maintenance (the outside windows of our balcony where in a deplorable condition). Breakfast (not even worth mentioning) is served in the same place where they serve cocktails in the evening, a dark gloomy 'bar'. Price/quality this hotel is a huge miss.

1-night trip

8/10 Very good

Dec 20, 2024

Great location in the centre of Lille. Rooms were lovely. Breakfast was expensive so we ate out - there are many lovely cafes nearby. Parking was a problem. We didn’t realise until we arrived that the hotel has a car park which, as it turned out, was fully booked. We were directed to the car park on the Grand Place. We managed to get a space there on Thursday when we arrived but on Saturday we discovered the whole area was pedestrianised, possibly due to the Christmas market. We spent 3 hours in traffic (not an exaggeration) looking for a car park within walking distance of the hotel with an available space. I feel the hotel staff should have made us aware that streets would be closed off.

Ruth, 3-night trip

6/10 Good

Oct 7, 2022

The ad about the Hotel said parking. Send a Mail about the parking, got no answer. Tried to stop In front of the Hotel to Ask them where to park but it was impossible, so choose a place In the area but have to walk 400 meters with the luggage. They confirmed I had parked on the place They would recommend. With my room followed a free drink, They said northing about that so I took a Coke In the minibar. When I left I had to pay for the Coke but They told me I could have had a free drink In the bar.

Lisbeth A, 1-night trip

6/10 Good

Jan 1, 2025

The hotel is quite nice and the location is top notch. Yet, there were quite a few disappointing things about our stay. First and foremost, we were looking forward to keeping our workout routine with the fitness room inside the hotel. In fact, you can’t do really much in that “fitness room”. There is one real machine inside for targeting the pectoral area. Outside of that, there is basically nothing. Not a single free weight. The sauna is in the same room with no real cover. So - if you decide to use the sauna, there could be people working out in front of the sauna’s glass door. The second thing we were looking forward to was the panorama bar. Unfortunately, the chairs and our table were pretty dirty and the waiter didn’t even bother cleaning it. Plus, the drinks weren’t that good. Lastly, we needed to open the water faucet in our room completely in order for it to work. Otherwise it would just shut down immediately. We needed a lot of force to close the bathroom door. And sorry for that information but still: The toilet is too small for a normally grown man. Your “best friend” is touching the inner verge of the toilet which is quite disgusting….

Bastian, 2-night trip

6/10 Good

Jul 1, 2024

At best a 3-star experience

We couldn’t access WiFi in our room, and when we asked for additional assistance we were initially given a different WiFi password, but this still didn’t help. We were offered a different room, but it wasn’t as nice. We stayed in our original room the first night as we didn’t want to miss out on seeing Lille by looking at different rooms, but the next morning we asked for a room with working wifi. The man on the front desk wasn’t friendly, and was clearly annoyed that we were causing him additional work! Eventually we agreed on a room that had working WiFi (another room we saw also wouldn’t load WiFi). The new room was ok, but the shower was old and not very powerful, and the lack of a handle on the inside of the shower door meant you couldn’t close it without slamming it - all a bit odd! The small room fridges are also on the floor, which looks strange. Just overall the hotel lacks friendly front desk staff, and it’s tired and very dark and isn’t in great decorative condition. At best I’d say it should be a 3-star hotel, sadly not 4-star. Central location is good for sight-seeing. The garage attendant was a lot more friendly and helpful than the hotel staff!

Richard, 2-night trip

8/10 Very good

Oct 25, 2025

Boa.

LUIZ Vanderlei, 7-night trip

6/10 Good

Sep 29, 2025

Flot hotel, god beliggenhed

Jan, 1-night trip

10/10 Exceptional

Sep 15, 2025

La ubicación es maravillosa ! La recámara muy cómoda, el desayuno vasto y sabroso.

Liliane, 2-night trip

10/10 Exceptional

Jul 25, 2025

Bel établissement, en plein centre ville. Idéal pour un week end sur Lille. Le parking n’est pas au même endroit et en option, seul point négatif.

Camille, 1-night trip

Hotel Carlton

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Does Hotel Carlton offer free cancellation for a full refund?

Are pets allowed at Hotel Carlton?

Is parking offered on site at Hotel Carlton?

Is airport shuttle service offered by Hotel Carlton?

What are the check-in and check-out times at Hotel Carlton?

Is there an onsite casino at Hotel Carlton?

What is there to do at Hotel Carlton and nearby?

Are there restaurants at or near Hotel Carlton?