In the heart of Manhattan, NH Collection New York Madison Avenue offers a luxurious retreat. Unwind at the bar or get moving at the 24-hour gym, and enjoy perks like dry cleaning/laundry services and concierge services. Previous guests rave about the helpful staff, prime location near Grand Central Terminal and Empire State Building.
John F. Kennedy Intl. Airport (JFK) - 45 min drive
Stewart Intl. Airport (SWF) - 94 min drive
Grand Central - 42 St. Station - 5 min walk
New York W 32nd St. Station - 11 min walk
Penn Station - 19 min walk
5 Av Station (W. 42nd St.) - 7 min walk
33 St. Station (Park Av. S) - 7 min walk
42 St. - Bryant Pk. Station - 7 min walk
Restaurants
Morgan Café - 1 min walk
The Union League Club - 3 min walk
Mulligan's Pub - 2 min walk
Zuma New York - 1 min walk
Fresh Kitchen - 2 min walk
About this property
NH Collection New York Madison Avenue
When you stay at NH Collection New York Madison Avenue, you'll be in a great location, within just a 10-minute walk of 5th Avenue and Grand Central Terminal. You can visit the 24-hour fitness center for a workout or unwind with a drink at the bar/lounge. This luxurious hotel is also within just a 10-minute walk of Empire State Building and Bryant Park. Fellow travelers love the helpful staff and overall property condition. Public transportation is just a short walk: 5 Av Station (W. 42nd St.) is 7 minutes and 33 St. Station (Park Av. S) is 7 minutes.
At a glance
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Hotel size
288 rooms
Arranged over 18 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Offsite parking nearby (USD 80 per day; discounts available)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Bar/lounge
Coffee/tea in a common area
Water dispenser
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1923
Safe-deposit box at front desk
24-hour fitness center
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Local artist showcase
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
Smart television
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Phone
Food and drink
Free bottled water
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 40 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 35 to 35 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 80.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 250 per accommodation, per night
Parking
Parking is available nearby and costs USD 80 per day (351 ft away)
Policies
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hotel Jolly Madison Towers
Jolly Hotel Madison
Jolly Hotel Madison Towers
Jolly Hotel Madison Towers New York
Jolly Madison
Jolly Madison Hotel
Jolly Madison Towers
Jolly Madison Towers New York
Madison Jolly Towers
Madison Towers Hotel
Hotel Jolly Madison New York
Jolly Hotel New York
Jolly Hotel Nyc
Jolly Madison Hotel New York
Jolly Madison New York
NH New York Jolly Madison Towers Hotel
Jolly Madison Towers Hotel
NH Collection New York Madison Avenue Hotel
Collection Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue New York
New York NH Collection New York Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue
NH Collection New York Madison Avenue New York
Collection Madison Avenue
Jolly Hotel Madison Towers
NH New York Jolly Madison Towers
Collection Madison Avenue
NH Collection New York Madison Avenue Hotel
Frequently asked questions
Does NH Collection New York Madison Avenue offer free cancellation for a full refund?
Yes, NH Collection New York Madison Avenue does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection New York Madison Avenue?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of USD 250 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at NH Collection New York Madison Avenue?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at NH Collection New York Madison Avenue?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at NH Collection New York Madison Avenue?
No, this hotel doesn't have a casino, but Resorts World Casino (18-min drive) is nearby.
What is there to do at NH Collection New York Madison Avenue and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around NH Collection New York Madison Avenue like?
NH Collection New York Madison Avenue is in Manhattan, a short 7-minute walk from 5 Av Station (W. 42nd St.) and 3 minutes' walk from 5th Avenue. Travelers say the area is walkable and good for shopping.
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Reviews
NH Collection New York Madison Avenue Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Amenities
8.8
Staff & service
8.8
Eco-friendliness
9.0
Property conditions & facilities
What guests liked
Dining options were great and the on-site restaurant, Serafina, was excellent. (5 reviews)
Breakfast was a pleasant surprise with a good buffet selection and tasty options, including a menu to order from. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Lobby
Breakfast
Bathroom
Amenities
Water
Bar
Bed
Reviews
10/10 Exceptional
Sep 7, 2025
Great value!
Great value!
Nicholas
Nicholas, 2-night trip
10/10 Exceptional
Jun 9, 2025
Excellent hotel for brief trip to see museums.
Michael
Michael, 2-night trip
8/10 Very good
Jun 11, 2025
Good location, clean and comfortable
Richard
Richard, 2-night trip
10/10 Exceptional
Jun 8, 2025
Such a lovely stay! Perfect location, friendly staff, nice rooms, fabulous bar and lounge with live music mon-fri with Serafina restaurant in the lobby!
Alison
Alison, 2-night trip
10/10 Exceptional
Jun 4, 2025
Very friendly staff
Basem
Basem, 3-night trip
10/10 Exceptional
May 27, 2025
Very nice clean hotel in convenient location
Staff was super friendly
Upgraded my room for minimal charge
I suggest better pillows-too soft for my taste
TV remote was challenging to use at times & had to get hotel staff to reprogram it
Gregory
Gregory, 3-night trip
8/10 Very good
Dec 12, 2024
Great spot for a short trip near grand central!
Lovely hotel with a fabulous restaurant!
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
May 29, 2025
The staff was very kind at all times. The cleanliness of the room, sheets and towels seemed like new.
maria
maria, 3-night trip
10/10 Exceptional
Dec 28, 2024
Amazing location!
Magaly
Magaly, 2-night trip
8/10 Very good
Dec 24, 2024
Good hotel, safe area, close to main atractions.
Tamara
Tamara, 3-night trip
10/10 Exceptional
Mar 19, 2025
Great room and live jazz in the lounge
Jeff
Jeff, 1-night trip
10/10 Exceptional
Apr 4, 2025
It was a beautiful hotel. The staff was amazingly accommodating and super friendly with my son. They were very helpful, friendly and kind. It was a wonderful stay
Stephanie
Stephanie, 1-night trip
10/10 Exceptional
Dec 16, 2024
Todo me gusto acerca de esta propiedad, buena locacion,muy limpia las habitaciones, buen servicio
Alexis
Alexis, 3-night trip
10/10 Exceptional
Dec 23, 2024
excellent place
Alejandro
Alejandro, 3-night trip
8/10 Very good
Apr 27, 2025
From the moment we arrived the service on the front desk, to the conceirge collecting the luggage and taking to our room was great.
I like the seating area in the lobby, the Leche mocktails at the bar and the central location of the hotel was awesome. We enjoyed our NY trip.
sabrina
sabrina, 4-night trip
10/10 Exceptional
Mar 16, 2025
Great place!
Wonderful place! Great service! Large room (for NYC, that is). Would definitely stay again.
Richard
Richard, 3-night trip
8/10 Very good
Jun 3, 2025
I like the location and its clean and well maintained.
I feel like the staff could be more flexible and nice to their guests. The women on front desk could rude sometimes
Aman
Aman, 3-night trip
10/10 Exceptional
Mar 31, 2025
Nice Stay
I was impressed by the level of hospitality. The rooms are modern.
Raymond
Raymond, 3-night trip
10/10 Exceptional
Oct 6, 2024
Great place!
Anne
Anne, 1-night trip
10/10 Exceptional
Oct 6, 2024
Excellent Hotel
Mark
Mark, 2-night trip
10/10 Exceptional
Dec 11, 2024
Very nice clean hotel with great location. Service was excellent and friendly
Josh
Josh, 1-night trip
10/10 Exceptional
Apr 21, 2025
Someone from the staff opened the door for me upon arrival, I received a bottle of wine, and my room was ready early. Everyone on staff was extremely helpful with recommendations and directions. I had a great stay and enjoyed the VIP treatment!
Jacqueline
Jacqueline, 2-night trip
8/10 Very good
Jan 21, 2025
Very clean and nice property.
Aman
Aman, 3-night trip
10/10 Exceptional
Dec 1, 2024
Nice place
Mariana
Mariana, 3-night trip
8/10 Very good
Apr 17, 2025
Nice but need more pillow opinions
The hotel is nice and has a great service but I wish they have more comfortable mattress and pillows (one was too small and soft, the other too big and hard). I may stay at this hotel next time if I bring my own pillow