In the heart of Norwich, The Maids Head Hotel offers a warm welcome with its on-site restaurant, WinePress at Wensum. Enjoy kids' meals and in-room WiFi while you relax in this upscale hotel near Norwich Cathedral. Bike rentals are also available to help you explore Elm Hill and Tombland.
The Maids Head Hotel offers a fantastic location, putting you just a 5-minute walk from Norfolk Broads. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Fellow travelers love the helpful staff and overall property condition.
Languages
English
At a glance
DONE
Hotel size
84 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children aged 12 and younger eat free breakfast
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Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (GBP 10.00 per night)
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Children's menu
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Bicycle rentals
Facilities
Built in 1287
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
iPad
Plasma television
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
WinePress at Wensum - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 15.00 for adults and GBP 7.00 for children
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for GBP 10.0 per night
Rollaway beds are available for GBP 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10 per pet, per night
Parking
Uncovered self parking costs GBP 10.00 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich
Frequently asked questions
Does The Maids Head Hotel offer free cancellation for a full refund?
Yes, The Maids Head Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Maids Head Hotel?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Maids Head Hotel?
Yes. Self parking costs GBP 10.00 per night. Electric vehicle charging is available.
What are the check-in and check-out times at The Maids Head Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at The Maids Head Hotel and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course.
Are there restaurants at or near The Maids Head Hotel?
Yes, there's an onsite restaurant, WinePress at Wensum.
What's the area around The Maids Head Hotel like?
The Maids Head Hotel is in Norwich City Center, a short 3-minute walk from Norfolk Broads and 9 minutes' walk from Market Place. Our travelers say the local area is very central.
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The Maids Head Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Restaurant
Bar
Food
Cathedrals
Cities
Bed
What guests liked
Breakfast options were varied, well done, and offered a great selection. (48 reviews)
The property's restaurant offered good food and a lovely atmosphere, with many great dining options nearby. (4 reviews)
Air conditioning was effective and a welcome relief on hot days. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 3, 2025
Welcoming and clean. Great location for everything
Robert
Robert, 1-night trip
10/10 Excellent
Jun 10, 2025
Excellent location, nice friendly staff,
Suzanne
Suzanne, 1-night trip
10/10 Excellent
Aug 5, 2025
Second time stay at this lovely hotel which is adjacent to Norwich Cathedral.
Great breakfast, pricey evening meals mitigated by two restaurants less than 3 minutes walk away.
Lots of stairs to contend with, visitors should be warned.
Jeremy
Jeremy, 2-night trip
10/10 Excellent
Jun 4, 2025
Great location, staff and amenities. Hotel is beautiful and very well maintained.
Julie
Julie, 2-night trip
10/10 Excellent
May 19, 2025
Very clean hotel, reasonably priced. Delicious food for breakfast, and very helpful people at the reception desk.
Edward
Edward, 1-night trip
10/10 Excellent
Jul 31, 2025
The room was excellent, spacious, luxurious, clean.
I had limited contact with the staff but they were helpful and polite. Whilst I realise it's a listed building the outside looks a little tired. Location is very good.
Jill
Jill, 1-night trip
8/10 Good
Jul 22, 2025
I stay
Kit yee tracy
Kit yee tracy, 5-night trip
8/10 Good
Apr 24, 2025
Good location and very friendly staff
Brian
Brian, 1-night trip
8/10 Good
Apr 3, 2025
A great place to stay to visit historic Norwich
Mark
Mark, 1-night trip
8/10 Good
May 29, 2025
There is a lot of history regarding this centrally located hotel in Norwich.
Brian
Brian, 1-night trip
10/10 Excellent
Jul 21, 2025
You cannot go round with the Maids Head when visiting Norwich. Brilliant location, great staff, convenient parking and loads of history. A+++++++++++++
Neil
Neil, 3-night trip
10/10 Excellent
Jun 11, 2025
Fifth stay at the Maids Head and enjoyed every one. Rooms charming and comfortable, staff very friendly and extremely helpful. If staying in Norwich would never consider anywhere else.
William
William, 1-night trip
10/10 Excellent
Apr 6, 2025
Great central hotel
Melanie
Melanie, 1-night trip
10/10 Excellent
Jul 13, 2025
The hotel was totally unique.
Our room was excellent with all the mod cons one would expect to see in a hotel room.
The communal areas were very inviting. The breakfast was very good offering a bit of everything.
All the staff we had dealings with were very helpful and pleasant.
The hotel is situated in a prime position right by the cathedral. The castle, museum, shopping and restaurants and bars are all within walking distance.
I would definitely recommend this hotel.
Karen
Karen, 2-night trip
10/10 Excellent
Apr 13, 2025
Perfect stay
Perfect location and perfect hotel. Extremely comfortable beds and upgraded
Richard
Richard, 1-night trip
10/10 Excellent
Mar 5, 2025
Lovely place to stay, and wonderful thoughtful staff
Tanya
Tanya, 1-night trip
10/10 Excellent
Apr 13, 2025
Staff were very welcoming, no negatives regarding the hotel, excellent location.
david
david, 1-night trip
10/10 Excellent
Apr 27, 2025
Fantastic hotel
The staff were great, it was my wife’s birthday and they upgraded our room to a feature room for free and they had left a handwritten birthday card in the room. Very nice hotel would definitely stay there again.
Luke
Luke, 1-night trip
10/10 Excellent
Jun 18, 2025
I was thoroughly enchanted by this hotel, old in history, but modern staff and service. The friendliness of the staff was truly appreciated. The opportunity to rest and socialize in a building of such historical warmth was truly a pleasure.
Brian Gordon Sinclair
Playwright
Brian
Brian, 6-night trip
8/10 Good
Aug 4, 2025
I of the two single rooms, 3rd floor was small and not as good as I would have expected. The 2nd floor single for the same price was much better appointed, hence the loss of one star
Jill
Jill, 1-night trip
10/10 Excellent
Mar 23, 2025
Highly recommend!
Excellent location, value and quality hotel!
Helen
Helen, 1-night trip
8/10 Good
Mar 16, 2025
A lovely hotel
Andrew
Andrew, 1-night trip
10/10 Excellent
Apr 6, 2025
Great location, Very clean and reception staff were very friendly and helpful. Parking was very easy !
euan
euan, 1-night trip
10/10 Excellent
Apr 7, 2025
Very pleasant stay overall. Room was nice and the staff were lovely. Highly recommend!
Jack
Jack, 1-night trip
10/10 Excellent
Apr 19, 2025
Very nice hotel. Stayed there twice now. The breakfast had wide variety and well prepared layout. Excellent service and comfortable.