In the heart of FM 1960, Hampton Inn Houston Northwest offers a warm welcome with free breakfast and a refreshing outdoor pool. Connect to in-room WiFi, unwind on the sun-kissed terrace or take advantage of dry cleaning services. With helpful staff and convenient amenities like coffee/tea in the lobby, this hotel is an ideal retreat.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Pet friendly
Pool
Connecting rooms available
24/7 front desk
Free parking
Laundry facilities
Main amenities (12)
Daily housekeeping
Outdoor pool
Business center
Terrace
24-hour front desk
Coffee/tea in a common area
Front-desk safe
Vending machine
Laundry service
Self-serve laundry
Multilingual staff
Wedding services
Feel at home (6)
Refrigerator
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Terrace
Daily housekeeping
$50 nightly
The total price is $59
$59 total
Jun 22 - Jun 23
Total includes taxes and fees
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub
Standard Room, 1 Queen Bed, Accessible, Bathtub
Highlights
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Private bathroom
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking
Standard Room, 1 Queen Bed, Accessible, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Private bathroom
Sleeps 2
1 Queen Bed
View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)
Suite, 1 King Bed, Non Smoking (with Sofabed)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Private bathroom
Sleeps 4
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Private bathroom
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking
North Cypress Medical Center - 3 min drive - 2.3 km
Berry Center - 10 min drive - 8.9 km
Sam Houston Race Park - 11 min drive - 10.0 km
Willowbrook Mall - 11 min drive - 11.8 km
Getting around
George Bush Intercontinental Airport (IAH) - 36 min drive
Houston William Hobby Airport (HOU) - 55 min drive
Houston Station - 24 min drive
Restaurants
McDonald's - 2 min drive
Chick-fil-A - 2 min drive
Texas Roadhouse - 5 min walk
McDonald's - 5 min walk
Hwy 6 Tacos - 2 min drive
About this property
Best Western Cy-Fair
When you stay at Best Western Cy-Fair, you'll be within a 15-minute drive of Willowbrook Mall and Houston Premium Outlets. Guests can take a dip in the outdoor pool, and freebies like breakfast, WiFi, and self parking are added perks. Also, CityCentre and Memorial City Mall are within a short drive. Fellow travelers love the helpful staff.
Languages
English, Portuguese, Spanish
At a glance
DONE
Hotel size
62 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Designated smoking areas
No alcohol served onsite
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Free breakfast
Coffee/tea in a common area
What to do
Use of nearby fitness center
Working away
Business center
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 1996
Safe-deposit box at front desk
Terrace
Television in common areas
An outdoor pool
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Premium bedding
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Water-efficient showers only
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hampton Inn Hotel Houston Northwest
Hampton Inn Houston Northwest
Hampton Inn Houston Northwest Hotel Houston
Houston Hampton Inn
Hampton Inn Houston Northwest Hotel
Best Western Cy-Fair Hotel
Best Western Cy-Fair Houston
Hampton Inn Houston Northwest
Best Western Cy-Fair Hotel Houston
Frequently asked questions
Is there a pool at Best Western Cy-Fair?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Cy-Fair?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Best Western Cy-Fair?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Cy-Fair?
Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Best Western Cy-Fair and nearby?
Best Western Cy-Fair has an outdoor pool.
Have a question?
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Best Western Cy-Fair Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
6.4/10
Amenities
8.0/10
Property conditions & facilities
5.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Building
Breakfast
Bed
Water
Bathroom
Air conditioning
Elevator
Family friendly
What guests liked
Breakfast offered a good variety and was exceptionally good. (5 reviews)
From real guest reviews summarized by AI.
Reviews
6/10 Good
Jun 12, 2025
OK place.
Nice little hotel, rooms were clean and comfortable. The location is not the best. The parking lot had suspicious activities, when I told the front desk they were not concerned. Made it through the night fine and the breakfast was not bad at all.
Neal
Neal, 1-night trip
2/10 Poor
Jun 9, 2025
Elevators didn't work. Washer out of order. Lobby, hallways and breakfast area smelled like weed 24/7. Cans of febreeze available on lobby counter and lounge but didn't help. No shampoo in room or lobby or housekeeping room.
Jason
Jason, 1-night trip
2/10 Poor
Jun 11, 2025
I was told once I made it, I had a hundred cash deposit. It should be advertised bigger or in a certain area to customers to know ahead of time. I still can’t get no solid response on what happening, or how I can get a refund.
Kendrick
Kendrick, 1-night trip
4/10 Fair
Jan 1, 2025
Whole 3 floor was closed for construction
Noisy
Breakfast was joke.
SAIRA
SAIRA, 1-night trip
10/10 Exceptional
Mar 2, 2024
Very comfortable and affordable and variety of foods to eat for breakfast
ASNIER
ASNIER, 2-night trip
4/10 Fair
Dec 1, 2024
Didn’t know it was under construction/remodel. Lobby is a real mess. No hot water, room condition was marginal. I think it might have been an attempt at remodeling but the workmanship was extremely poor.
Will say the breakfast was decent. Day clerk at front folding table was very rude
David
David, 2-night trip
2/10 Poor
Jul 12, 2024
Got there to only find out our reservation was canceled with no notice.
Abraham
Abraham, 1-night trip
2/10 Poor
May 12, 2024
Staff was horrible and hotel is old.
Adrian
Adrian, 2-night trip
10/10 Exceptional
Oct 17, 2022
Houston
Very nice hotel , I would stay there again!
Ted
Ted, 1-night trip
2/10 Poor
May 8, 2024
Couldn’t stay there it was so bad
Robert
Robert, 1-night trip
10/10 Exceptional
Dec 25, 2023
The night front desk lady....not so friendly...overall everything was nice!!
Noe A.
Noe A., 1-night trip
2/10 Poor
Feb 19, 2024
This hotel needs an upgrade.
Alex
Alex, 1-night trip
2/10 Poor
Oct 13, 2024
The hotel was under renovation and we were not informed of it when we booked the hotel.
There was no egg of any form for breakfast. Sad
Sunil
Sunil, 1-night trip
8/10 Very good
Oct 31, 2022
This is an older Hampton Inn that is under going a remodel. The hotel was clean and all staff was very welcoming. The free breakfast was plain and didn't change but served it's purpose. Plenty of restaurants and shopping nearby. Easy access to highway for travel to and from.
Floyd
Floyd, 2-night trip
6/10 Good
Mar 25, 2024
This is an older hotel that is tired looking. New commodes are stacked near the elevator, along with a tarp that closed off a section/room. The room was clean and all features worked. The price reflects the property condition and is a good value.
Jeffrey
Jeffrey, 1-night trip
10/10 Exceptional
Jun 4, 2023
The property was still under construction but it was still nice. The only problem I had was that the tv kept turning off while was watching it. The breakfast was good and the check in was easy. The hotel was in a good location and right of the highway.
Monica
Monica, 1-night trip
4/10 Fair
Sep 2, 2024
Bathtubs dangerously slippery, low quality and quantity food, coffee cold. Doing hall AC not working, phone recieved not working, tv offline,
tariq
tariq, 2-night trip
2/10 Poor
Jun 23, 2024
Don’t stay here
The whole area seemed super shady, I tried to get a refund because I didn’t feel safe and that was refused. I never even checked Into my room because of how unsafe I felt.
Verified traveler
1-night trip
6/10 Good
May 1, 2023
We choose Hampton Inns for the quality. This one was rundown with cracks in the walls and doors that don’t close properly. The potatoes at breakfast, though, were the high point.
Noel
Noel, 4-night trip
6/10 Good
Dec 17, 2023
Is under construction. Materials everywhere. But served my purpose. Safe, clean room.
Steven
Steven, 2-night trip
2/10 Poor
Mar 12, 2024
It was the worst Hampton Inn I had ever seen. I've stayed at better looking Motel 6 before. Door didn't shut completely felt very unsafe. My daughter wouldn't stay and she bought us a room at the Marriott courtyard so we only spent 20 minutes at Hampton.
tara
tara, 2-night trip
10/10 Exceptional
Jul 16, 2023
The customer service was great. The rooms where very clean and had everything that was needed. The only issue for me was that the pillows where way to soft and had bo support to them. Other then that it was a great experience and a lot of fun.
Charles
Charles, 1-night trip
2/10 Poor
Jul 28, 2024
Window leaked was leaking and ceiling in the bathroom as leaking also. Changed rooms came back the next morning and the shower didn’t work.
Robin
Robin, 1-night trip
2/10 Poor
Aug 8, 2023
Do NOT let anyone stay here. Homeless all over property. No AC its hell on earth