Experience the charm of Sercotel Ayala Bilbao, an upscale hotel in a prime location near Guggenheim Museum Bilbao and San Mames Stadium. Relax by the fireplace, browse through books in the library, or get some work done at coworking spaces. Guests rave about its central location and helpful staff.
Bilbao (YJI-Bilbao-Abando Train Station) - 4 min walk
Bilbao Zabalburu Station - 8 min walk
Abando Station - 3 min walk
Abando Tram Stop - 4 min walk
Moyua Station - 6 min walk
Restaurants
McDonald's - 2 min walk
Ledesma N°5 - 2 min walk
Monterrey - 3 min walk
Bocadero - 2 min walk
Bilbao Berria - 4 min walk
About this property
Sercotel Ayala Bilbao
At Sercotel Ayala Bilbao, you'll be within a 10-minute drive of Guggenheim Museum Bilbao and San Mames Stadium. Fellow travelers love the helpful staff and central location. The property is just a short walk to public transportation: Abando Station is 3 minutes and Abando Tram Stop is 4 minutes.
Languages
English, French, Spanish
At a glance
DONE
Hotel size
61 rooms
DONE
Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 44 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Height restrictions apply for onsite parking
Offsite parking within 492 ft (EUR 20 per day); discounts available
DONE
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per day
Parking
Parking is available nearby and costs EUR 20 per day (492 ft away; open 24 hours)
Parking height restrictions apply
Policies
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Sercotel Ayala Bilbao Hotel
Sercotel Ayala Bilbao Bilbao
Sercotel Ayala Bilbao Hotel Bilbao
Frequently asked questions
Does Sercotel Ayala Bilbao offer free cancellation for a full refund?
Yes, Sercotel Ayala Bilbao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sercotel Ayala Bilbao?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sercotel Ayala Bilbao?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Sercotel Ayala Bilbao?
Check-in start time: 2:30 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Sercotel Ayala Bilbao?
No, this hotel doesn't have a casino, but Gran Casino Bilbao (2-min walk) is nearby.
What's the area around Sercotel Ayala Bilbao like?
Sercotel Ayala Bilbao is in Bilbao City Centre, a short 3-minute walk from Abando Station and 14 minutes' walk from Guggenheim Museum Bilbao. Travelers say the local area is good for shopping and very central.
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Sercotel Ayala Bilbao Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Old town
Breakfast
Lobby
Attraction
Cities
Train station
Welcoming
What guests liked
Breakfast was very good quality with a good selection and friendly service. (13 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
May 10, 2025
Close to everything and great staff.
Antone
Antone, 4-night trip
10/10 Excellent
Apr 10, 2025
Excellent location
Great beds
Clean hotel
david
david, 1-night trip
10/10 Excellent
Jul 2, 2025
Nice new hotel, city center. Close to shopping and restaurants. Clean, quiet room with nice bathroom.
Nancy
Nancy, 2-night trip
10/10 Excellent
May 17, 2025
Great location and value
Antone
Antone, 2-night trip
8/10 Good
Jul 14, 2025
Hotel war ok
Sousan
Sousan, 2-night trip
8/10 Good
Aug 12, 2025
Good
SHOTA
SHOTA, 4-night trip
10/10 Excellent
Jul 27, 2025
top
GILLES
GILLES, 2-night trip
10/10 Excellent
May 27, 2025
Clean, friendly staff. Decent breakfast and a nice central location in Bilbao.
Having the room next to the staff door maybe wasn't ideal but there was only one morning when they were using it.
Owen
Owen, 3-night trip
10/10 Excellent
Feb 17, 2025
Great place..very clean and friendly staff..right in the middle of town .easy to walk everywhere
gordon hugh
gordon hugh, 2-night trip
10/10 Excellent
May 25, 2025
Nice hotel, well located.
We only stayed there for 1 night but it was good.
Rebecca
Rebecca, 1-night trip
10/10 Excellent
May 5, 2025
Value for the money
Very nice and friendly staff, good service. Good and extensive breakfast. Recommended.
Magnus
Magnus, 2-night trip
10/10 Excellent
Dec 6, 2024
Great breakfast!
Christina
Christina, 3-night trip
10/10 Excellent
Jan 17, 2025
I really enjoyed staying at this hotel. Everything was great.
John
John, 3-night trip
10/10 Excellent
May 8, 2025
I really enjoyed staying 5 nights in this property. First, it definitely was in a central location in a very walkable area. I love to walk, silo this location fit me well.
The room was adq
Tula
Tula, 6-night trip
8/10 Good
Sep 22, 2024
Great location
Monica
Monica, 3-night trip
10/10 Excellent
Jul 10, 2024
This was a great hotel! Very clean and quiet and walking distance to many of the main sites.
Anne
Anne, 2-night trip
10/10 Excellent
Jul 19, 2024
Very good hotel, modern and spacious and in walking distance of all shops
Hannerieke
Hannerieke, 5-night trip
10/10 Excellent
Nov 21, 2024
Great Location, comfortable no frills
The staff were very helpful with restaurant recommendations & directions. It’s right in centre of things so great for exploring. Clean & comfortable no frills hotel.
Catherine
Catherine, 3-night trip
8/10 Good
Jun 23, 2024
comfortable and friendly hotel convenient for the city centre.
Stephen
Stephen, 2-night trip
10/10 Excellent
Jul 19, 2024
Great hotel in a central position. Staff were friendly and helpful. The rooms were clean and comfortable, would recommend.
David Timothy
David Timothy, 4-night trip
8/10 Good
Jun 3, 2024
Tranquil for a city hotel close to all the tourist sites
Receptionists spoke mgood English and were helpful to us
Gail
Gail, 5-night trip
8/10 Good
Sep 27, 2024
This is a good business hotel. No real amenities, gym/bar etc but perfect location and really quiet and clean rooms. Would choose this hotel again if I travelled to Bilbao
Paul
Paul, 4-night trip
10/10 Excellent
Aug 29, 2024
We enjoyed the stay a lot - the hotel is very comfortable and convenient for both the train station and the city centre. The staff were friendly and accommodating. Good breakfast with very nice coffee.
Monika
Monika, 2-night trip
10/10 Excellent
Sep 14, 2024
Nice hotel
This is a very nice hotel situated close to everything interesting in Bilbao. My room was small, but it was good enough for my needs and it was clean. I would definitely stay here again.
Richard
Richard, 3-night trip
10/10 Excellent
Aug 25, 2024
Excellent hotel. The staff is wonderful and always helpful with a smile. The room is very good. The area is perfect, close to everything