Mercure Rouen Centre Cathedrale

4.0 star property
Hotel with restaurant, near Rouen Cathedral

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Photo gallery for Mercure Rouen Centre Cathedrale

Privilege, Double Room, 1 Double Bed, Balcony | Minibar, in-room safe, blackout drapes, soundproofing
Minibar, in-room safe, blackout drapes, soundproofing
Reception
Daily to-go breakfast (EUR 20 per person)
Front of property
In the heart of Rouen, Mercure Rouen Centre Cathedrale offers an upscale retreat. With a library, dry cleaning services, and a restaurant on site, this hotel's eco-certified charm is sure to impress. Unwind at the bar or stay connected with in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • 24-hour front desk
  • Library
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Free newspapers in the lobby

Feel at home (6)

  • Children stay free
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
$98 nightly
The total price is $112
Nov 30 - Dec 1
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

Classic Double Room, 1 Double Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Classic Double Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Privilege, Double Room, 1 Double Bed, Balcony

8.8 out of 10
Excellent
(10 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(33 reviews)

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
7 rue Croix de Fer, Accès Parking via Rue des Arsins, Rouen, Seine-Maritime, 76000

What's nearby

  • Rouen Cathedral - 1 min walk - 0.2 km
  • Gros Horloge - 3 min walk - 0.3 km
  • Saint-Ouen Church - 4 min walk - 0.4 km
  • Tour Jeanne d'Arc - 8 min walk - 0.7 km
  • Charles Nicolle Hospital - 15 min walk - 1.3 km

Getting around

  • Rouen (URO-Rouen - Seine Valley) - 26 min drive
  • Theatre des Arts Tram Station - 7 min walk
  • Beauvoisine Tram Station - 11 min walk
  • Gare-Rue Verte Tram Station - 13 min walk
  • Palais de Justice Tram Station - 5 min walk
  • Honoré de Balzac Tram Stop - 24 min walk

Restaurants

  • ‪Dame Cakes - ‬2 min walk
  • ‪Mercure Breakfast Bar - ‬1 min walk
  • ‪L'Odas - ‬1 min walk
  • ‪Brasserie Paul - ‬3 min walk
  • ‪Le Bistrot des Carmes - ‬2 min walk

About this property

Mercure Rouen Centre Cathedrale

Located near a train station, Mercure Rouen Centre Cathedrale is a great choice for a stay in Rouen. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Palais de Justice Tram Station is 5 minutes away.

At a glance

DONE

Hotel size

    • 125 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 19 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • To-go breakfast is offered for an extra charge of approximately EUR 20 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self parking costs EUR 19 per day
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Mercure Cathedrale
Mercure Cathedrale Hotel
Mercure Cathedrale Hotel Rouen Centre
Mercure Rouen Centre
Mercure Rouen Centre Cathedrale
Accor Rouen Centre Cathedrale
Mercure Rouen Centre Cathedrale Hotel Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Centre Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel Rouen

Frequently asked questions

Does Mercure Rouen Centre Cathedrale offer free cancellation for a full refund?

Yes, Mercure Rouen Centre Cathedrale does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Rouen Centre Cathedrale?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Mercure Rouen Centre Cathedrale?

Yes. Self parking costs EUR 19 per day. Parking spots may be limited.

What are the check-in and check-out times at Mercure Rouen Centre Cathedrale?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Mercure Rouen Centre Cathedrale and nearby?

Recommended spots to visit include Rouen Cathedral (2-min walk) and Church of Saint-Maclou (4-min walk), along with Gros Horloge (5-min walk) and Saint-Ouen Church (5-min walk).

Are there restaurants at or near Mercure Rouen Centre Cathedrale?

Yes, there's an onsite restaurant.

What's the area around Mercure Rouen Centre Cathedrale like?

Mercure Rouen Centre Cathedrale is in Rouen City Centre, a short 5-minute walk from Palais de Justice Tram Station and 5 minutes' walk from Gros Horloge. Travelers give top marks for the hotel's prime location.

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Mercure Rouen Centre Cathedrale Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Parking
Car
Cathedrals
Shopping center
Lobby
Breakfast
Restaurant

What guests liked

  • Breakfast offered a wide variety of extremely fresh foods and was a highlight of the stay. (13 reviews)
  • Local eateries and restaurants nearby were great. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

The location was really good, very convenient
3-night trip

10/10 Exceptional

Fantastic location for all tourist attractions very friendly staff
DENISE, 1-night trip

10/10 Exceptional

Great location
Martin, 1-night trip

10/10 Exceptional

Great location

Very close to all the attractions
Chantal, 2-night trip

10/10 Exceptional

Great location and price, and the staff are pleasant and helpful. It may not be the most charming or atmospheric choice, but it’s very comfortable.
Susan, 3-night trip

10/10 Exceptional

As central as one could be, right next to the impressive cathedral.
Sindre Bjørbekk, 1-night trip

10/10 Exceptional

Excellent
oumar, 1-night trip

6/10 Good

WiFi: For the rate charged for the room, WiFi should be straight forwardly offered without conditions, member sign ups or time limits.
Robert, 2-night trip

8/10 Very good

Cha

More environment awareness and clean away cups with cigarettes/ cigarettes from balcony woul give more Five stars. Wonder why french culture support all that sweet stuff for breakfast.
1-night trip

8/10 Very good

The system of 'bornes ' closing the centre of Rouen to traffic is a big negative to this hotel. We were not told about this in advance and reached the hotel on foot. The manager on the front desk kindly escorted our car through the barriers as he knew the code.
John, 1-night trip

8/10 Very good

Na
Alex, 1-night trip

10/10 Exceptional

Centrally located downtown, easy access and great friendly environment. Local eateries were great.
DESMOND, 3-night trip

10/10 Exceptional

Great location, steps to the Cathedral

Modern, clean, well-appointed hotel in an excellent part of town, steps from the Cathedral.
Thomas, 2-night trip

10/10 Exceptional

Great location, nice hotel with parking although the parking is extremely tight
Niall, 1-night trip

8/10 Very good

The location of this hotel is fantastic for sightseeing - right next to the Cathedral and amongst beautiful streets. We found the staff at this hotel to be exceptionally helpful and we really enjoyed the breakfasts. There is on -site parking which we found to be very convenient, and we were emailed with parking instructions prior to our stay. Thank you to the wonderful staff!
Sarah, 3-night trip

10/10 Exceptional

Mercure Rouen

Great location. The people at the Mercure were helpful and friendly. The rooms were clean and upbeat feeling. Cute bar and restaurant.
Lesley, 1-night trip

6/10 Good

I liked the hotel and the staff was generally nice and professional. However I was a little bit surprised that heat and cooling systems were turned off. I was told that the weather was "too nice" to have a need for either.... But that's not how air conditioning works and every customer's needs are different. If Mercure hotel chain claims to be a 4 stars establishment, then AC is a must, otherwise you fall under a different category group.
ASSEM, 5-night trip

10/10 Exceptional

Hotel location was perfect near the Cathedral. The room was spacious and modern with comfortable bed with kettle and small fridge. Good shower and toilet facilities. Breakfast had a good variety of food. Parking was safe
Kenneth, 3-night trip

10/10 Exceptional

agreable sejour

agreable sejour
1-night trip

10/10 Exceptional

Couldn’t ask for a better location. You can walk to everything . Beautiful part of the city..Has an underground parking garage which was great. Steep and a little challenging to get in and out. But so nice to have in the city center. Interior and bathrooms could use an update. But I would stay there again because of the location.
Cynthia, 1-night trip

6/10 Good

Good location but nothing special. In a no cars zone so you need to walk from drop off point. Cheaply decorated and restaurant very limited. Staff was great though and very friendly.
Stephen, 3-night trip

8/10 Very good

Good hotel, shame about the pillows!

Difficult to find, though in Rouen medieval streets not surprising. Car park impossible to find so we parked in public car park! Hotel good. Staff good. Usual problem with Mercure pillows which are not the best!
V, 2-night trip

8/10 Very good

Car park was a bit of a nightmare to get into, i drive a BMW X5 and i don't thin this car park was built with this size of car in mind, damaged two of my wheels getting into/out of the car park. Had to wait for a room when we got there as a large party had been given all the rooms which wasn't ideal however the hotel had so many other good points it would be churlish to dwell on these two negatives. It is well positioned, clean and tidy and the staff are generally very welcoming and accommodating.
Darrell, 1-night trip

2/10 Poor

It’s a dump!

This hotel is dump. Do not stay here under any circumstances unless you enjoy disappointment. The parking system simply does not work. A guest needs a code to progress in the barriered one way street to gain entrance, the hotel say the send a code, they did not. As you might imagine there was quite a queue developed at this entrance and some hopefuls had a code, it was wrong. The staff did not answer the intercom or the phone. The most dispiriting thing to was that instead of accepting the situation and apologising they argued and dismissed the whole thing. The hotel, apart from the reception/restaurant area was noticeably grubby, the decor tired/shabby. It was in need of significant maintenance, our fridge did not work, the curtains hung off the rails as the sliders were broken and there was exposed wiring apparent. The lavatory blocked. I would normally have taken these matters up with the staff but could not face the self satisfied, bored, clearly poorly trained people who should get out of the service industry asap. DO NOT STAY HERE!
A, 1-night trip

10/10 Exceptional

Excellent location, though it’s not easy if you arrive in a car. Excellent breakfast, friendly staff.
Amihai, 2-night trip