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SureStay Plus Hotel by Best Western Durham Medical Center

2.5 star property
Hotel convenient to Duke University Hospital

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Durham Medical Center

Exterior
Lobby
Free daily full breakfast
Pillowtop beds, desk, laptop workspace, blackout drapes
Meeting facility
Located near Duke University, SureStay Plus Hotel by Best Western Durham Medical Center offers a warm welcome with full breakfast and convenient laundry facilities. Unwind at the gym or connect at the business center, where free WiFi is available to all guests.

Reviews

5.8 out of 10

Popular amenities

  • Free breakfast
  • Gym
  • Pet friendly
  • Non-smoking
  • 24/7 front desk
  • Free parking

Main amenities (10)

  • Daily housekeeping
  • Fitness center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Conference space
  • Meeting room
  • TV in a common area
  • Banquet hall

Feel at home (6)

  • Children stay free
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
$67 nightly
The total price is $76
Sep 28 - Sep 29
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 20 - Sep 21
Check availability for tonight Sep 20 - Sep 21

Tomorrow

Sep 21 - Sep 22
Check availability for tomorrow Sep 21 - Sep 22
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Sofa bed
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Sofa bed
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Sofa bed
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Sofa bed
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 4
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

Map
3710 Hillsborough Rd, Durham, NC, 27705-2906

What's nearby

  • Duke University Hospital - 3 min drive - 3.4 km
  • Duke University Chapel - 4 min drive - 3.3 km
  • Cameron Indoor Stadium - 6 min drive - 4.7 km
  • Duke University - 6 min drive - 4.7 km
  • Durham Performing Arts Center - 6 min drive - 7.4 km

Getting around

  • Raleigh-Durham International Airport (RDU) - 23 min drive
  • Durham Station - 7 min drive

Restaurants

  • ‪Sheetz - ‬16 min walk
  • Chick-fil-A
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬8 min walk
  • ‪Cook Out - ‬4 min walk
  • ‪Cracker Barrel - ‬3 min walk

About this property

SureStay Plus Hotel by Best Western Durham Medical Center

SureStay Plus Hotel by Best Western Durham Medical Center puts you within a 10-minute drive of Duke University and Duke University Hospital. Guests can enjoy the fitness center, and hiking/biking trails and mountain biking are nearby. Also, this hotel is within a short drive of Research Triangle Park. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 114 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2:00 AM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 80 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Traveling with children

  • Children stay free (see details)

What to do

  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business center
  • Meeting room
  • Conference space (480 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 1989
  • Television in common areas
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave

More

  • Daily housekeeping

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 0 per stay (rates may vary)

Renovations and closures

The following facilities will be closed during August, September, October, November, December, and January:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 25 per stay
  • Pets are allowed for an extra charge of USD 15 per pet, per day

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the fitness facility without adult supervision

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Also known as

Quality Durham
Quality Inn Durham
Baymont Inn Durham Hotel
Baymont Inn Durham
Quality Inn Suites
Durham Medical Park Inn Suites
Quality Inn Suites Medical Park
SureStay Plus Hotel by Best Western Durham Medical Center Hotel
SureStay Plus Hotel by Best Western Durham Medical Center Durham

Frequently asked questions

Are pets allowed at SureStay Plus Hotel by Best Western Durham Medical Center?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 80 lbs per pet. There's a charge of USD 15 per pet, per day, and there's also a deposit of USD 25 per stay. Service animals are exempt from fees.

Is parking offered on site at SureStay Plus Hotel by Best Western Durham Medical Center?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Durham Medical Center?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at SureStay Plus Hotel by Best Western Durham Medical Center and nearby?

Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course. SureStay Plus Hotel by Best Western Durham Medical Center also has a fitness center.

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Reviews

SureStay Plus Hotel by Best Western Durham Medical Center Reviews

5.8

5.8

Cleanliness

7.4

Location

6.8

Staff & service

5.6

Eco-friendliness

5.2

Property conditions & facilities

Popular mentions

Room
Bed
Breakfast
Service staff
Shower
Air conditioning
Bathroom
Vat
Water
Toilet

Reviews

10/10 Exceptional

Great hotel
Joshua, 1-night trip

10/10 Exceptional

nice hotel
Joshua, 1-night trip

8/10 Very good

Overall experience was great and I will recommend others to come.
Yubesh, 1-night trip

10/10 Exceptional

It was great
Jesse, 2-night trip

10/10 Exceptional

The safe was very friendly and it’s quiet.
Vanecia, 1-night trip

10/10 Exceptional

It was nice. And convenient.
William, 1-night trip

6/10 Good

Pictures are
Ryan, 1-night trip

10/10 Exceptional

good value for price. the staff is very attentive.
Eric, 3-night trip

10/10 Exceptional

Sure

Sure, I'd do it again
John, 1-night trip

8/10 Very good

The hotel was good accommodations for an overnight/weekend stay. The location was very convenient for shopping, walking, eating, and access to the interstate.
Beverly Joan, 1-night trip

2/10 Poor

The most horrible service

It was so horrible I need my refund back
George, 1-night trip

8/10 Very good

The property was nice and had been renovated. Didn’t understand why the fan in the bathroom ran 24-7. More renovations and landscaping is needed for better appeal.
Billie Jean, 3-night trip

6/10 Good

It was okay, nothing bad.
Bryan, 1-night trip

8/10 Very good

The property is old but everything was clean and comfortable. Staff friendly and beds good.
Kim, 1-night trip

4/10 Fair

Floor was very dirty, commode tank leaked, breakfast was not good.
Owen, 2-night trip

4/10 Fair

Floors in hallways were uneven, homeless people are constantly in the parking lot , trash in the landscaping, elevator was sketchy, and constant pest problems in 306.
Zachary, 3-night trip

2/10 Poor

Disgusting dump

This place was a dump. The bathtub needed to be replaced 20 years ago. We actually left and didn't sleep there is was so disgusting. I wouldn't stay in one of these rooms if they paid me to.
David, 1-night trip

6/10 Good

It didn't looked like 3 Star facility
KARUNA SAGAR, 2-night trip

6/10 Good

Most definitely not a place for kids.. Me and my kids went there while i was visiting my nephew at Duke childrens hospital.. Alot of drug activity outside, blood was splattered on bathroom wall.. Will not be back!
Ashley, 2-night trip

6/10 Good

It was decent for the price
Kristin, 2-night trip

4/10 Fair

Tv remote is not working the tv

Our tv remote would not control the tv both nights so we had zero tv in our room the whole weekend
Shannon, 2-night trip

8/10 Very good

The Whole Stay was AWESOME Sam and the staff were very accommodating. The Breakfast was awesome and we will be staying again.
Timothy, 1-night trip

10/10 Exceptional

Rooms were nice
Gregory, 1-night trip

8/10 Very good

Very nice and affordable
Kandace, 3-night trip

6/10 Good

I had trouble understanding the gentleman who checked me in. He didn’t explain anything about the free breakfast or anything extra. There wasn’t the ability to take a bath, only a shower and the water was barely warm. Rather disappointing. Plus there was standing water in the tub when I checked in.
Christy, 1-night trip