In the heart of Omiya, Candeo Hotels Omiya offers a serene retreat with laundry facilities and a rejuvenating full-service spa. Connect to in-room WiFi, enjoy convenient access to public transit, and appreciate the helpful staff that’s always ready to assist.
Candeo Hotels Omiya puts you just a 5-minute drive from Saitama Super Arena. Fellow travelers like the helpful staff and overall property condition.
Languages
English, Japanese
At a glance
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Hotel size
321 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Laundry facilities
Facilities
Full-service spa
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning (climate-controlled) and heating
Slippers
Sleep well
Bed sheets provided
Freshen up
Shower/tub combination
Electronic bidet
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2970 for adults and JPY 1650 for children
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Also known as
Candeo Hotels Omiya Hotel
Candeo Hotels Omiya Saitama
Candeo Hotels Omiya Hotel Saitama
Frequently asked questions
Does Candeo Hotels Omiya offer free cancellation for a full refund?
Yes, Candeo Hotels Omiya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candeo Hotels Omiya?
Sorry, pets aren't allowed.
Is parking offered on site at Candeo Hotels Omiya?
Sorry, there's no onsite parking at Candeo Hotels Omiya.
What are the check-in and check-out times at Candeo Hotels Omiya?
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Check-out time is 11:00 AM.
What is there to do at Candeo Hotels Omiya and nearby?
Candeo Hotels Omiya has a spa.
What's the area around Candeo Hotels Omiya like?
Candeo Hotels Omiya is a short 6-minute walk from Miyahara station and 7 minutes' walk from Saitama City Space Theater.
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Candeo Hotels Omiya Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Location
Breakfast
Air conditioning
Bathroom
Service staff
What guests liked
The spa was described as relaxing, luxurious, and the perfect way to unwind. (3 reviews)
The breakfast buffet was consistently described as delicious, with a variety of options and worth every penny. (6 reviews)
The property is conveniently located near plenty of stores and restaurants. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
This hotel was quite lovely. The room was plenty big for our family of 4. Elevators are fast and efficient for the 14 floor hotel.
Jennifer
1-night trip
10/10
Nice hotel with a good price, area has plenty of dining options
Jonathan
1-night trip
8/10
Nice hotel
Sean
6-night trip
10/10
This Hotel is so clean and new. I love nice roof top hot spring.
Okuzawa
3-night trip
10/10
The staff were incredibly friendly and I liked how large the room was.
Carli
5-night trip
8/10
Overall is good. A lot of shopping and eating places.
Loh
1-night trip
10/10
Great location- near enough to Omiya station but at a relatively quieter corner. There are 24h convenience stores and pharmacy. The hotel itself has a public bath - great for soaking after tiring journey.
TAY HUI
1-night trip
10/10
Close to Omiya station, many dining and shopping opportunities. Easy to get to Tokyo and surrounding areas.
Kimberly
5-night trip
10/10
Really good.
Wang-kyung
1-night trip
10/10
This hotel is very nice and offers exceptional hospitality. The service is rated 10 out of 10.
Yarnell
4-night trip
10/10
Close to Omiya station and department/ food stores
Paola
5-night trip
8/10
Pretty good being about 1 hour away from central Tokyo, Omiya station is pretty big with lots of food and shopping but much less crowded than central Tokyo.
Gavin
9-night trip
10/10
The hotel room was spacious. The breakfast buffet was delicious, with a variety of options. The staff were excellent. I want to thank the staff for helping me find my lost luggage. While I was checking out, a tour group accidentally took my luggage. The hotel staff tracked it down and had it shipped to my next hotel. I had my luggage back in my hands a few hours after losing it.
Sohail
3-night trip
10/10
I absolutely loved my room! It was small, but very nice; it had a great view and the room was just beautiful! A kind of old-school cool that made me feel like a visiting millionaire. Check in was easy, and it being so close to Omiya Station made continued travel quite convenient.
AJ
1-night trip
8/10
Staff was very helpful in calling for taxis. Close to lots of stores and restaurants.
Initially when we checked in, the air con had a funky, musty odor, which after a few hours went away.
Rooms were a little small for American type folks.
For the price, it was a good deal!
Juan
2-night trip
10/10
The Onsen bath was a good way to manage shower congestion in the room with the family. I wish they provided towels there though. It’s kinda strange to
Gavin
4-night trip
6/10
They did not clean my bath room every day!
Dan
13-night trip
2/10
They do not have Laundry services. Restaurant was full most of time (long cues). In Omiya (major bullet train stop in Saitama). Very poor quality.
SHUJI
4-night trip
8/10
エレベーター少ない
KENICHIRO
1-night trip
10/10
CHIA YUN
2-night trip
8/10
TAKEKO
1-night trip
10/10
HIROKO
1-night trip
10/10
Easy to get to by bus from Narita airport. It was very clean and comfortable place to stay while we visited family. Beautiful spa.