The family suite upgrade was worth the money, however the mattress and pillows were horrible. Flat, small and not enough of them.
The room was clean, some missing paint in some areas, but to be expected in a family style room. More seating in the suite would make sense instead of a table with two chairs.
Front desk service was very slow, check in was 10-15 minutes.
However lots to do for the kids with the shows, games and of course the waterpark. Overall we enjoyed our stay.