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Helnan Phønix Hotel

4.0 star property
City-center hotel, steps from Aalborg Historical Museum

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Photo gallery for Helnan Phønix Hotel

Daily buffet breakfast (DKK 150 per person)
Family Quadruple Room | 1 bedroom, hypo-allergenic bedding, desk, free WiFi
Daily buffet breakfast (DKK 150 per person)
Daily buffet breakfast (DKK 150 per person)
Terrace/patio
In the heart of Aalborg, Helnan Phønix Hotel offers a sophisticated retreat. Relax on the charming terrace, stay active in the gym, or connect with colleagues in conference space. With helpful staff and convenient amenities like luggage storage and coffee/tea in the lobby.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Connecting rooms available
  • Non-smoking
  • Parking available
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Water dispenser
  • Conference space
  • Multilingual staff

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Elevator
  • Bathtub or shower
$110 nightly
The total price is $137
Aug 3 - Aug 4
Total includes taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Double Room, 1 Double Bed

8.4 out of 10
Very good
(186 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Cable channels
  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Quadruple Room

8.2 out of 10
Very good
(18 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Cable channels
  • 204 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, hypo-allergenic bedding, desk, free WiFi

Family Quadruple Room

7.6 out of 10
Good
(38 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Cable channels
  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 Double Bed

Junior Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, desk, free WiFi

Junior Room, 1 Double Bed

8.0 out of 10
Very good
(8 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Cable channels
  • 419 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Twin Beds

Double Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, desk, free WiFi

Double Room, 2 Twin Beds

8.4 out of 10
Very good
(40 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Cable channels
  • 205 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Triple Room

8.6 out of 10
Excellent
(25 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Cable channels
  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Vesterbro 77, Aalborg, DK-9000

What's nearby

  • Budolfi Cathedral - 3 min walk - 0.3 km
  • Jomfru Ane Gade - 4 min walk - 0.4 km
  • Aalborg Harbour - 6 min walk - 0.5 km
  • House of Music - 11 min walk - 1.0 km
  • Aalborg Zoo - 19 min walk - 1.6 km

Getting around

  • Aalborg (AAL) - 13 min drive
  • Aalborg Station - 9 min walk
  • Lindholm Station - 9 min drive
  • Aalborg Vestby Station - 10 min walk

Restaurants

  • ‪Burger Boom - ‬2 min walk
  • ‪Nam - ‬2 min walk
  • ‪Fisk Og Skaldyr - ‬2 min walk
  • ‪SushiMania - ‬4 min walk
  • ‪Cafe Friends - ‬2 min walk

About this property

Helnan Phønix Hotel

Located near a train station, Helnan Phønix Hotel is a great choice for a stay in Aalborg. Guests can enjoy the fitness center, and buffet breakfast is available daily. Fellow travelers love the helpful staff.

Languages

Danish, English

At a glance

DONE

Hotel size

    • 224 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (DKK 100 per day)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

What to do

  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Terrace
  • Television in common areas
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately DKK 150 for adults and DKK 150 for children
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cribs/infant beds are available for DKK 100.0 per day
  • Rollaway beds are available for DKK 300.0 per day

Parking

  • Uncovered self parking costs DKK 100 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Also known as

Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Frequently asked questions

Does Helnan Phønix Hotel offer free cancellation for a full refund?

Yes, Helnan Phønix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Helnan Phønix Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Helnan Phønix Hotel?

Yes. Self parking costs DKK 100 per day. Parking spots may be limited.

What are the check-in and check-out times at Helnan Phønix Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Helnan Phønix Hotel and nearby?

Maintain your daily exercise routine at the gym.

What's the area around Helnan Phønix Hotel like?

Helnan Phønix Hotel is in Aalborg Centrum, a short 9-minute walk from Aalborg Station and 3 minutes' walk from Aalborg Monastery.

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Helnan Phønix Hotel Reviews

Reviews

8.4

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Breakfast
Location
Service staff
Parking
Cities
Shower
Bathroom
Water

What guests liked

  • Breakfast was consistently good with a great selection and variety. (15 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Excellent bed and improved quality of breakfast buffet
Vibeke, 1-night trip

10/10 Exceptional

Very Nice Place

Thats a very nice place and a nice receptionist interested in the custumer. Breakfast very good Close to everything in the City
Vibeke B, 4-night trip

10/10 Exceptional

Great stay

Great stay in the cantral part of Aalborg... It was a perfect stay
Jakob, 1-night trip

8/10 Very good

Nice hotel, but needs an update

Really nice breakfast. No air conditioning and our room was facing the street, meaning we had to keep the window open and there was a lot of traffic noise from the street keeping us awake during the night
Knud, 2-night trip

6/10 Good

We stayed for one night in Aalborg. We were precented with a "Special room" in the the building behind the hotel. The room was old, TV small and there was a basic
1-night trip

6/10 Good

Hot and noisy but spacious and beautiful.

It was a fantastic room, spacious, clean and beautiful. Very nice staff. The breakfast was satisfactory. Our only complaints is that it was extremely hot in the room and we couldn't have our windows open because of the very noisy traffic and nightlife.
Jenny, 1-night trip

10/10 Exceptional

Receptionist very helpful
Carsten, 1-night trip

4/10 Fair

Barely ok

No aircondition, toilet clogged easily, no tea, coffee, water in the room. Below average breakfast.
1-night trip

6/10 Good

Great location when visiting Aalborg. Breakfast and the room was nice. The only two issues we had was, there was a lot of dirty plates and cups among the clean ones at breakfast. Not misplaced just not properly cleaned. Second one is that on Saturday night there was a party at the hotel and the noise from it was terrible and ruined that nights sleep.
Nina, 2-night trip

4/10 Fair

Waste of money

It was mostly the hostes- they weren’t very friendly. At breakfast the plates and forks etc. were very dirty!
Anne-Mette, 3-night trip

6/10 Good

.
Dorthe, 2-night trip

4/10 Fair

Way too loud, could her the neighbor shouting the entire night.
Casper, 1-night trip

8/10 Very good

Ok
Tomas, 1-night trip

8/10 Very good

.
Linda, 3-night trip

8/10 Very good

Room was unpleasantly warm despite the radiator being turned off. Hotel parking lot is quite small. Don't pay for more than than the first night if you stay longer, as you may not be able to find a parking space on the following nights and you'll end up paying double when you give up and park in a public parking lot.
Mette, 3-night trip

8/10 Very good

No cleaning done unless you ask for it; TV useless

Our TV did not work properly, often the image was like a puzzle and the remote control only worked sometimes... I was surprised that no cleaning was done unless we specifically put the sign on the door to 'Please clean'. I would expect from a 4* hotel that cleaning was done, unless I asked them not to do it. I had not found the sign in the bottom of the wardrobe, so had put no sign outside and no bed was done, no towels changed during our 3 days' stay. Much noise from the main street, as we had to keep our window open during the night due to the heat.
Pia, 2-night trip

8/10 Very good

Didn't get our room cleaned very often
5-night trip

8/10 Very good

Fine hotel

Fine hotel in the center of Aalborg, recommended.
christian, 1-night trip

6/10 Good

Mye støy fra gaten. Ingen aircondition som trekker helheten ned siden det er sommer og varmt.
Tom, 5-night trip

8/10 Very good

Hanne Sofia Falkenberg, 1-night trip

8/10 Very good

Sentralt

Sentralt bileggende. Resepsjon og frokost sal pent og restaurert. I gangene er det trapper man må bære kofferter opp og ned, kun 1 heis. Ok turisthotell
Leif Arne, 1-night trip

8/10 Very good

Ibrahim, 5-night trip

10/10 Exceptional

Lilian, 1-night trip

8/10 Very good

kurt, 1-night trip

10/10 Exceptional

Koselig hotell

Dette er et gammelt hotell, som er kjempekoselig. Vi har vært der flere ganger og kommer garantert tilbake, god frokost og nærme sentrum
David, 1-night trip