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Helnan Phønix Hotel

4.0 star property
City-center hotel, steps from Aalborg Historical Museum

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Photo gallery for Helnan Phønix Hotel

Daily buffet breakfast (DKK 150 per person)
Front of property
Family Quadruple Room | 1 bedroom, hypo-allergenic bedding, desk, free WiFi
Lobby sitting area
Daily buffet breakfast (DKK 150 per person)
In the heart of Aalborg, Helnan Phønix Hotel offers a sophisticated retreat. Relax on the charming terrace, stay active in the gym, or connect with colleagues in conference space. With helpful staff and convenient amenities like luggage storage and coffee/tea in the lobby.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Connecting rooms available
  • Non-smoking
  • Parking available
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Water dispenser
  • Conference space
  • Multilingual staff

Feel at home (6)

  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Elevator
  • Bathtub or shower
  • Self parking (surcharge)

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Double Room, 1 King Bed

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Cable channels
Wardrobe or closet
  • 204 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Quadruple Room

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Cable channels
Wardrobe or closet
  • 204 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, hypo-allergenic bedding, desk, free WiFi

Family Quadruple Room

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Cable channels
Wardrobe or closet
  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, desk, free WiFi

Junior Room, 1 King Bed

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Cable channels
Wardrobe or closet
  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Twin Beds

Double Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, desk, free WiFi

Double Room, 2 Twin Beds

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Cable channels
Desk
  • 205 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Triple Room

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Cable channels
Wardrobe or closet
  • 204 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Terrace/patio

Milling Hotel Gestus

  • Free breakfast
  • Pet friendly
  • Parking available
  • Free WiFi
8.6 out of 10, Excellent, 1,008 reviews
The price is $118
$95 nightly
$118 total
Total includes taxes and fees
Jul 6 - Jul 7
Milling Hotel Gestus
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About the neighborhood

Map
Vesterbro 77, Aalborg, DK-9000

What's nearby

  • Jomfru Ane Gade - 4 min walk - 0.4 km
  • Aalborg Harbour - 6 min walk - 0.5 km
  • Aalborg Congress and Culture Center - 8 min walk - 0.8 km
  • House of Music - 11 min walk - 1.0 km
  • Aalborg Zoo - 19 min walk - 1.6 km

Getting around

  • Aalborg (AAL) - 13 min drive
  • Aalborg Station - 9 min walk
  • Lindholm Station - 9 min drive
  • Aalborg Vestby Station - 10 min walk

Restaurants

  • ‪Burger Boom - ‬2 min walk
  • ‪Nam - ‬2 min walk
  • ‪Fisk Og Skaldyr - ‬2 min walk
  • ‪SushiMania - ‬4 min walk
  • ‪Cafe Friends - ‬2 min walk

About this property

Helnan Phønix Hotel

Located near a train station, Helnan Phønix Hotel is a great choice for a stay in Aalborg. Guests can enjoy the fitness center, and buffet breakfast is available daily. Fellow travelers love the helpful staff.

Languages

Danish, English

At a glance

DONE

Hotel size

    • 224 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (DKK 100 per day)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

What to do

  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Terrace
  • Television in common areas
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately DKK 150 for adults and DKK 150 for children
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cribs/infant beds are available for DKK 100.0 per day
  • Rollaway beds are available for DKK 300.0 per day

Parking

  • Uncovered self parking costs DKK 100 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Also known as

Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Frequently asked questions

Does Helnan Phønix Hotel offer free cancellation for a full refund?

Yes, Helnan Phønix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Helnan Phønix Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Helnan Phønix Hotel?

Yes. Self parking costs DKK 100 per day. Parking spots may be limited.

What are the check-in and check-out times at Helnan Phønix Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Helnan Phønix Hotel and nearby?

Maintain your daily exercise routine at the gym.

What's the area around Helnan Phønix Hotel like?

Helnan Phønix Hotel is in Aalborg Centrum, a short 9-minute walk from Aalborg Station and 3 minutes' walk from Aalborg Monastery.

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Helnan Phønix Hotel Reviews

Reviews

8.4

Very Good

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Breakfast
Location
Service staff
Parking
Shower
Cities
Water
Bathroom

What guests liked

  • Breakfast was consistently described as good, nice, and with a great selection. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great stay

Great stay in the cantral part of Aalborg... It was a perfect stay
Jakob, 1-night trip

10/10 Exceptional

Receptionist very helpful
Carsten, 1-night trip

10/10 Exceptional

Overall a nice old but clean room

Stayed one night, the room is old, but clean the breakfast was fine overall a nice stay.
Lise, 1-night trip

4/10 Fair

Way too loud, could her the neighbor shouting the entire night.
Casper, 1-night trip

8/10 Very good

.
Linda, 3-night trip

8/10 Very good

Ok
Tomas, 1-night trip

8/10 Very good

Room was unpleasantly warm despite the radiator being turned off. Hotel parking lot is quite small. Don't pay for more than than the first night if you stay longer, as you may not be able to find a parking space on the following nights and you'll end up paying double when you give up and park in a public parking lot.
Mette, 3-night trip

6/10 Good

Over all - to the price - nice and cozy

Really great breakfast buffet. The hotel is old and a bit rusty 😉 but cozy. I had a nice room, spacious and nice beds. The bathroom was rusty, the drain was broken, so both mornings- the water from the shower, came up from the drain. The cleaning lacked a bit.
Gitte, 2-night trip

8/10 Very good

Didn't get our room cleaned very often
5-night trip

10/10 Exceptional

Kiiu, 1-night trip

10/10 Exceptional

Et dejligt ophold med ekstra god service fra køkken personalet. Vi kommer gerne igen.
Sophia, 2-night trip

10/10 Exceptional

Dejligt beliggende midt i byen.
Jørn, 1-night trip

4/10 Fair

1-night trip

8/10 Very good

Janne, 2-night trip

4/10 Fair

Elendig renhold. Skitne og litt slitte rom. Unødvendig! Ellers ok.
Tore, 3-night trip

10/10 Exceptional

Karsten, 1-night trip

8/10 Very good

Palle, 1-night trip

8/10 Very good

Ældre hotel med charme og patina

Ældre hotel med charmerende “patina”. Har været der et par gange og altid fået værelse væk fra vejen - hvor der er dejligt stille. Placeret helt centralt i Aalborg. Supervenligt personale og nem ind- og udcheckning. Rent og velfungerende badeværelse. Dejligt med et hotel der virker lidt hjemligt og hvor værelserne er forskellige. Delvis økologisk, god morgenbuffet. Kan varmt anbefales i stedet for moderne “strømlinede” hoteller.
Palle, 1-night trip

10/10 Exceptional

Helt fint :)
Anna Louise, 1-night trip

6/10 Good

Alt i alt et fint hotel. Værelserne er ikke så store, der er ingen spejle udover et lille et på badeværelset. Badeværelset er så lille at man nærmest skulle bakke ind. Morgenmaden var ok, men ikke noget overdådigt. Parkering var svært, ingen p-pladser i nærheden.
Betine, 2-night trip

6/10 Good

Eva Hanssen, 1-night trip

6/10 Good

Der var utrolig meget bilstøj fra gaden. Vinduerne kunne ikke lukkes ordentligt. Og værelset var utroligt varmt.
Dorthe, 1-night trip

10/10 Exceptional

Top hotel

Skønt hotel. Morgenmaden helt i top værelset rent og pænt.
Christina, 1-night trip

10/10 Exceptional

meget fin service og pænt og ordentligt værelse med beliggenhed som vi bad om. eneste detalje : bruseforhænget gik kun 1/2 rundt så badeværelsesgulvet sejlede morgenmaden god og righoldig
evan, 1-night trip

10/10 Exceptional

Always nice to visit Helnan. Located in the centrum of Aalborg, bussing with life outside, but quiet an relaxed inside.
Sigurdur, 1-night trip